eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
eUKhost Ltd www.eukhost.com

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★★★★★

“Customer service ( and Henry) to be appauded!”

Written on: 03/11/2012 by CarolineChicken (1 review written)

I'm writing to say how impressed I am with the service provided. Not only was my problem solved, I was kept up to date with progress if things were taking longer than expected to fix. First class, thank you Henry… Read Full Review

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★★★★★

“very good service”

Written on: 03/11/2012

Shawn very good from accounts. very helpful company. Definitely use again. … Read Full Review

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★★★★★

“great response and great service”

Written on: 03/11/2012

the operators where helpful on the spot, both in the Sales and the Billing teams. Thanks again… Read Full Review

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★★★★★

“good”

Written on: 02/11/2012

Very appreciated: the assistance is very good, shawn is very kind and cleaver… Read Full Review

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★★★★☆

“Good quick problem resolution”

Written on: 02/11/2012

Thankyou for quickly removing my domain as it was a time critical issue… Read Full Review

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★★★★☆

“fantastic is so yesterday, today its shawntastic”

Written on: 02/11/2012 by shingiraikaserera (1 review written)

Shawna was very welcoming and seemed eager to be helpful and do whatever was possible to create a positive outcome for my dilemma and i am very grateful and hope the management will be as helpful as she was. in short, a breath of fresh air… Read Full Review

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★★★★★

“Domain Transfer”

Written on: 02/11/2012 by Jono72 (1 review written)

Chat with Shawn went well -he was very helpful in transferring the domain to EUKhost. Thanks… Read Full Review

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★★★★★

“transfer domain to eukhost”

Written on: 02/11/2012

the representative adam smith was super helpful in taking me through the stages of transfer of my domain to eukhost. i am a bit surprised that the domain will be more expensive yearly from now on but otherwise i hope this level of service will continue to the technical team with hosting my site as i have had a few glitches with them the last few days regarding site speed… Read Full Review

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★★★★★

“Really nice way to help”

Written on: 02/11/2012

Got support very active and decent manner, its nice to think about … Read Full Review

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★★☆☆☆

“Once great, now poor”

Written on: 01/11/2012

Started using them in 2010, found there service great. After approx a year several of my websites started getting hacked. After initially raising complaints they sites were fixed, but then weeks later, another site would be hacked. I was told that there was an error on the server. Then the back of the service broke, they upgraded their dns server earlier this year. An action which I was not informed off and only found out when none of the 20 websites I host through them worked. Granted talking… Read Full Review

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★★★★☆

“IIS Application Pool”

Written on: 01/11/2012 by NewfangledMedia (1 review written)

Both Spencer and Pollard have restarted the IIS application pool on 7 of our sites twice during the course of today. Whilst their service has been polite and efficient I believe the problem with sites displaying a 500 internal server error needs to be addressed permanently - this would result in far less frustration for both us and our clients… Read Full Review

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★★★★☆

“Good billing support”

Written on: 01/11/2012

Just been onto billing through Live Chat with Adam. Pleased with the service and Adam went the extra mile to ensure everything went smoothly. New client transfer should be up and running within 24 hours :)… Read Full Review

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★★★★★

“Happy with htaccess help ”

Written on: 01/11/2012 by NHOPE (1 review written)

Given the difficulty of my understanding of the server/network background I found I was having some difficulty with htaccess but using EUKhost and its LiveChat staff members is invaluable to me and my business. The consultation was very clear and methodical. I understood the problem and the technology clearer which is important to me and my business. A more consultative approach is best to customers like myself and I was very impressed with my level of service. Thanks… Read Full Review

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★★★★★

“Billing Problem Solved”

Written on: 01/11/2012

Pearl @ EUKHost has helped me to resolve a pending payment issue I had with EUK Host. I have been contacting various executives at EUK but they were unsure of what to tell me, but Pearl was very quick in his suggestion and quickly resolved it! Well done Pearl. Felix… Read Full Review

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★★★★★

“My Guardian Angels at EUKHost ”

Written on: 31/10/2012 by aelthric (1 review written)

I have been a customer for EUKHost now since 2008 and I have never once had cause to complain, their packages are very reasonable and the support is excellent... Recently I made a really big mistake in managing my site and accidentally wiped it from the servers, not knowing what to do about this I contacted one of their support staff "Andrew P" and after I had explained what had happened it was only a matter of minutes before my site was up and running again from a system server backup... The… Read Full Review

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★★★★★

“Fast and knowledgable”

Written on: 31/10/2012

I have been a customer of eUKhost for a few years and having recently upgraded to a dedicated server I am more than happy with the technical and accounts help I have received. I have spoken to many operators and all seem to be able to pick up from where the last one left off. My most recent chat was with Adam Smith in the billing department. Very helpful and knowledgable. Thanks to all at EUKhost… Read Full Review

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★★★★★

“DNS set up on windows 2008 VPS”

Written on: 31/10/2012 by stemsley (1 review written)

Windows VPS server with WAMP recently purchased. nameserver records and DNS server required setup. Sarah Lawson clearly understood my requirements pretty much straight away and leapt to the solution without any confusing or irrelevent questions. No messing around, wham bam, thank you mam. Job done. A hearty "cheers"… Read Full Review

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★★★★★

“Excellent Service”

Written on: 31/10/2012 by BookingWhizz (1 review written)

I have always had a great experience with EUKHOST. This time I had an issue with a domain transfer and spoke to Shawn, who was excellent and listened to my problem and gave me an instant solution. Thank you Shawn and EUKHOST… Read Full Review

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★★★★★

“Sorting out billing cycle”

Written on: 31/10/2012 by MikeFromAbbeydale (1 review written)

Having contrived to get my new VPS a/c billed monthly instead of annually when I ordered it, I tried to get it sorted out by phone but somehow they got it wrong! I tried again via chat support and Shawn understood immediately what I wanted and sorted it out in half a minute! Spot on Shawn!… Read Full Review

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★★★★★

“Great Service”

Written on: 31/10/2012

Thank you for the great service… Read Full Review

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