eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
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★☆☆☆☆

“Hosting service having many problems after upgrade of...”

Written on: 21/11/2012 by veer_pal (1 review written)

I had been using eukhost web hosting since last two years. There was no problem at all 100% uptime, but last month i.e. October 2012 suddenly they started the upgrade of first their mail server without any notice as a result the email accounts of all my clients stopped working for few days, when technical support was contacted they said that server upgradation is going on. This created lots of problem to my clients. Then they started the server upgradation as a result the website running… Read Full Review

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★★★★★

“Fantastic Support”

Written on: 20/11/2012 by jonnyw2012 (1 review written)

I've been with EUKHost for years and have multiple hosting accounts with them. I've never had any major problems with the hosting on shared/vps/dedicated or cloud. Where SUKHost shines is its live chat support which is first rate (especially Shawn!). Jon… Read Full Review

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★★★★★

“SHAWN WAS VERY HELPFULL”

Written on: 17/11/2012 by Thomas12345 (1 review written)

I've found cheaper domain on different website and my price was matched, no domain transfer was needed. Thank you to Shawn Cheers Thomas… Read Full Review

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★★★★★

“Live Chat assistance”

Written on: 17/11/2012 by Sergeiy (1 review written)

One nice feature is the live chat. It really is live, and the people helping out are indeed helpful (I was just now chatting with Shawn, and earlier with Allen). The assistance was on the spot, relevant, and done in good spirit!… Read Full Review

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★★★★★

“As usual resolved quickly and effortlessly!!”

Written on: 16/11/2012 by Tillynwilf (1 review written)

I was querying why my disk usage was almost full when I was on a Bronze package which was showing 1GB disk space whereas my disk space was 500MB. I was first dealt with by Ambrose S who investigated the situation and passed me to Shawn. Again very quickly identified that I had renewed at a lower disk space option and offered me the option to pay a small amount extra to gain the extra disk space. Very polite, obviously knew what was going on and resolved quickly and efficiently! I have had… Read Full Review

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★★★★★

“Payment processing question”

Written on: 16/11/2012 by sierratgsa (1 review written)

I had a problem to pay my subscription invoice. Basically, I coul dnot find a link to pay. I had a chat session with Adam. Almost inmediatelly, he discovered that the problem was that I accidentally set an automatic payment with Pay Pal, so manual payment was disabled. Support experience was perfect: quick and accurate. Thank you Adam !… Read Full Review

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★★★★★

“Great Service over the last two years :) ”

Written on: 15/11/2012 by MartinUK (1 review written)

We have had a semi-dedicated server and more recently a full dedicated server for over two years, during this period we have had nothing but faultless service from EukHost. Tonight we needed to add a service to our server, spoke to support (Allen) followed by Billing (Shawn) and everything was handled smoothly. Great service from both guys. We look forward to many more years together, we will be adding more servers over the coming months as our company grows. … Read Full Review

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★★★★★

“Super Excellent and thanks to Arthur, for his hard work”

Written on: 15/11/2012

i have to say Eukhost and support have been an instrument to my business and the support team are exceptional. I would re-commander to any one who is interested on online hosting to use Eukhost company. We love you all guys as you keep our server up running and we stress your team when we have fault on our servers. Keep the Good work going guys Cheers… Read Full Review

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★★★★☆

“Support for EUKHost billing ”

Written on: 15/11/2012

Had a problem with account and needed to temporarily upgrade account type. Agent (Adam Smith) dealt with issue quickly and issue resolved without fuss … Read Full Review

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★★★★★

“Server failure and loss of website and internet shop.”

Written on: 14/11/2012

Contacted by Arthur to advise of problem and kept updated until problem resolved by connecting to a new server.Good communication and speed of service… Read Full Review

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★★★★★

“excellent soport service”

Written on: 14/11/2012 by negev (1 review written)

eukhost thank you for your excellent support service very good staff patient and effective, thank you again for your help Mr. Trogman Manger of the company alwayshuttle.com… Read Full Review

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★★★★★

“EUKHost Help Desk”

Written on: 14/11/2012

All issues raised via the 'chat service' to the technical support team have been dealt with effectively, and immediately. I would not hesitate in recommending EUKHost. It is unusual to receive this quality of support for a relatively cheap service… Read Full Review

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★★★★★

“Domain transfer help”

Written on: 13/11/2012

Very helpful person - made whole process simple and straight forward. Much appreciated!… Read Full Review

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★★★★★

“Outstanding support from Adam Smith, Simon and Vincent!”

Written on: 12/11/2012 by Ray111 (1 review written)

I received outstanding support from Adam Smith and Simon in billing today, who collaborated very well in transferring the chat in-between Vincent in technical support also. I have been a loyal customer of eUKhost for years, it's because of two things: 1) Quality and range of products for the price. 2) Most importantly, their EXCELLENT chat support that never lets me down. If the chat support wasn't there with such efficient professionals available 24hs I would move to another provider… Read Full Review

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★★★★★

“Excellent Service, thanks to Adam Smith and Jennifer”

Written on: 12/11/2012

I am a customer of eUKhost since 2 years. First with a shared hosting, then with a VPS. Over the years I have tried many hostings (more than ten!) . I think eUKhost is the best for the professionalism (I especially thank Adam Smith for the competence and friendliness) and the technical service which has helped me in all the technical steps. The sites are always online and always fast. I recommend it to everyone… Read Full Review

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★★★★☆

“satisfactory service”

Written on: 12/11/2012 by shohel (1 review written)

I got satisfactory service from 'Adam Smith' regarding server issue. Hope for good luck… Read Full Review

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★★★★★

“Upgrade”

Written on: 12/11/2012

It was very quick and easy to upgrade my account to get more space. Adam Smith was very helpful and via the online chat sorted it all out. Support is always amazing with EUKhost :)… Read Full Review

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★★★★☆

“Very helpful service”

Written on: 12/11/2012

After several frustrating attempts to log into my account I went on to live chat and spoke to Adam Smith who gave me all the help I needed. He pre empted my next questions and I found his help invaluable… Read Full Review

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★★★★★

“He knew what he was doing”

Written on: 10/11/2012 by HajBarlow (1 review written)

Adam knew what he was talking about and my problem was sorted in minutes. Highly recommend. … Read Full Review

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★★★★★

“Good customer Support”

Written on: 10/11/2012

Providing good service. Pearl clear all my doubts and provide good service… Read Full Review

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