eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
749
93% of users recommend this
  • Value For Money

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★★★★★

“Live chat by Pearl”

Written on: 11/03/2013 by asdaniel (1 review written)

I just had a live chat with [name removed] from EUK Hosting... It was really a fantastic experience. No cross questions... I just typed my payment receipt for my Invoice .. and the rest of the things that I need to start off were sent to my e-mail immediately. Thank You [name removed].. Thank You EUK Host... A.Sankar Daniel… Read Full Review

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★☆☆☆☆

“This company made me sad. Aweful hosing renewal service”

Written on: 08/03/2013

I really like simply paying for a good product and keeping it running. Ok I may pay a premium but I'd sooner have something good than cheap. I've never had such a problem with trying to pay for a product, Nor have I ever been treated so badly by a call centre person. Their service made me sad and gave me lots of stress - Please go somewhere else unless you want the same. Worse Indian call centre I've ever used. They refused to listen, talked over me and hung up on me. They disconnected my… Read Full Review

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★★★★★

“Good service”

Written on: 01/03/2013

Fast effieicnt change of my app pool setting at 12pm for an upgrade - all I could wish for… Read Full Review

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★★★★★

“Alfie at eUKhost”

Written on: 01/03/2013

Had some DNS propagation issues and Alfie quickly spotted some file corruption and updated things manually for me. Clever guy!… Read Full Review

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★★★★★

“I had an issue with db connectivity which was sorted...”

Written on: 01/03/2013

I had an issue with db connectivity which was sorted in literally 5 mins. Spencer you are a star!… Read Full Review

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★★★★★

“Perfect Service!! ”

Written on: 01/03/2013

One of the companies i always get high level and quality services for my hosting and server hosting needs. Pearl at billing provided best level services to my needs for the changes i needed to do on my plans. I would suggest this company for anyone with high demand servers needs. Especially for the new Cloud Servers… Read Full Review

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★★★★★

“Help with performance on php-cgi and iis”

Written on: 19/02/2013

Excellant knowledgeable fixed an important issue highly recoomend well done Harold… Read Full Review

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★★★★★

“Sorted in 10 minutes :-D”

Written on: 19/02/2013

I am not terribly computer literate, but my web guy who handles blips in my Website (admin) was on his way out of the door, so I had to contact this Co and spoke to Harold and he sorted my problem within a few minutes, with straight forward questions. I am very happy with speed of his work and the fact he hung on whilst I tested it… Read Full Review

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★★★★★

“Great Support”

Written on: 18/02/2013

I deal with many in the support team including Harold, Pollard, Sandra and others - they are a great support team… Read Full Review

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★★★★★

“Pearl is the best”

Written on: 17/02/2013 by Vahab (1 review written)

She really help me and cooperate to find out how to resolve my problem… Read Full Review

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★★★★★

“very fast response”

Written on: 15/02/2013

v were having issue on our server when trying to execute a php script. v got very fast response and issue resolved… Read Full Review

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★★★★★

“Helpful customer service”

Written on: 15/02/2013

Customer service was excellent… Read Full Review

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★★★★★

“Very helpful and problem resolved.”

Written on: 12/02/2013

Started with a confused "Chat" session where the technician did not understand the problem. Then progressed to a ticket that was passed around several technical help personnel. Finally Joel was kind enough to take much time and patience to resolve the issue I had with my website. I am very grateful to him for his expertise and tenacity… Read Full Review

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★★★★★

“Service Upgrade”

Written on: 06/02/2013

I wanted to upgrade my service and with the help of shawn was able to do this in approx 5 mins, all paid, and all upgraded to the new service. Thanks very Much… Read Full Review

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★★★★★

“Very Fast Service”

Written on: 05/02/2013 by prolificwebsol (1 review written)

I have loaded my fashion site on eukhost.com on dedicated server. It is running nicely. I had just taken one more IP for my another site. For that I had took assistance of customer support executive "Pearl" who has nicely support me while placing an new order for extra IP. Thanks and Regards Nitin… Read Full Review

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★★☆☆☆

“Bad support and comunication”

Written on: 02/02/2013 by Ggets (1 review written)

I have bee with eUKHost for years and every time there is an issue i feel i need to move away. (I have a re-seller account) The server works ok, but I find their support (while not necessarily slow) is often a painful experience. They do not feed back proper information on the issues they do not often communicate the issue or the resolution properly. Sometime dealing with them is like hitting your head against a brick wall. If there is some strange issue or difficult issue they just don't… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 01/02/2013 by rdcyash (1 review written)

Really satisfied with live chat agent Shawn. Problem solved quickly and smoothly. … Read Full Review

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★★★★★

“Excellent customer service”

Written on: 30/01/2013

Have had some problems at other hosts, but when I accidentely sent my hosting payment twice, their live operator Shawn had my problem and refund sorted within literally 1 minute. Great customer service and very courteous!… Read Full Review

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★★★★★

“Renewal Service Upgrade”

Written on: 26/01/2013 by W31rdy (1 review written)

Allen provided me with a quick responce to my chat query about additional services and durations of hosting service options. He quickly answered my questions and set up a quote fitting my limited budget of donations from our community of gamers. His rapid responce and quotation gave me high satisfaction of service as usual from all of your staff. So great was the quote and the deal he sorted out I paid for and sorted it there and then. As usual a great level of electronic support and… Read Full Review

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★★★★★

“Great support”

Written on: 25/01/2013 by Fennecle (1 review written)

Thanks to Shawn - my questions were resolved straight away… Read Full Review

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