eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
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★★★★★

“Very helpful and problem resolved.”

Written on: 12/02/2013

Started with a confused "Chat" session where the technician did not understand the problem. Then progressed to a ticket that was passed around several technical help personnel. Finally Joel was kind enough to take much time and patience to resolve the issue I had with my website. I am very grateful to him for his expertise and tenacity… Read Full Review

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★★★★★

“Service Upgrade”

Written on: 06/02/2013

I wanted to upgrade my service and with the help of shawn was able to do this in approx 5 mins, all paid, and all upgraded to the new service. Thanks very Much… Read Full Review

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★★★★★

“Very Fast Service”

Written on: 05/02/2013 by prolificwebsol (1 review written)

I have loaded my fashion site on eukhost.com on dedicated server. It is running nicely. I had just taken one more IP for my another site. For that I had took assistance of customer support executive "Pearl" who has nicely support me while placing an new order for extra IP. Thanks and Regards Nitin… Read Full Review

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★★☆☆☆

“Bad support and comunication”

Written on: 02/02/2013 by Ggets (1 review written)

I have bee with eUKHost for years and every time there is an issue i feel i need to move away. (I have a re-seller account) The server works ok, but I find their support (while not necessarily slow) is often a painful experience. They do not feed back proper information on the issues they do not often communicate the issue or the resolution properly. Sometime dealing with them is like hitting your head against a brick wall. If there is some strange issue or difficult issue they just don't… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 01/02/2013 by rdcyash (1 review written)

Really satisfied with live chat agent Shawn. Problem solved quickly and smoothly. … Read Full Review

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★★★★★

“Excellent customer service”

Written on: 30/01/2013

Have had some problems at other hosts, but when I accidentely sent my hosting payment twice, their live operator Shawn had my problem and refund sorted within literally 1 minute. Great customer service and very courteous!… Read Full Review

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★★★★★

“Renewal Service Upgrade”

Written on: 26/01/2013 by W31rdy (1 review written)

Allen provided me with a quick responce to my chat query about additional services and durations of hosting service options. He quickly answered my questions and set up a quote fitting my limited budget of donations from our community of gamers. His rapid responce and quotation gave me high satisfaction of service as usual from all of your staff. So great was the quote and the deal he sorted out I paid for and sorted it there and then. As usual a great level of electronic support and… Read Full Review

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★★★★★

“Great support”

Written on: 25/01/2013 by Fennecle (1 review written)

Thanks to Shawn - my questions were resolved straight away… Read Full Review

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★★★★★

“Smashing”

Written on: 24/01/2013 by kjbxw8bxawkb (1 review written)

Always a great service. By far the best I have experienced on the web or the high street. or in fact with any of our other suppliers. We don't spend a lot with EukHost - prices are very reasonable - but their attention to detail, and 24hr support is top drawer. … Read Full Review

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★★★★★

“It's really a different type of support”

Written on: 22/01/2013 by hsobhy (2 reviews written)

Hi all, well, I'm not good in this but I would like to thank you all in eUKhost .. actually with your support I don't only feel how you are really business partners but also feel that I have a large number of co-workers or may be actual partners who working side by side with me 24/7. You always there, nothing impossible with you, always share your skills and you even respond to problems outside your responsibility. now with your help, my servers are up to date, all tools with latest versions… Read Full Review

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★★★★☆

“Great support service”

Written on: 22/01/2013 by Yousef.aan (1 review written)

EUKHOST was one of my good Hosting experiences because of their Support. Lasted for many years. I was using Windows Reseller hosting (Kingair). The Windows Server itself wasn't stable as my Linux Servers at other companies, but that might be a Windows thing. EUKHOST always managed to fix the problems. Mostly fast enough, but there were bad times as well, to be honest. The long downtimes were very rare, but prevented the experience from being a perfect one. One downtime took 3 days to resolve… Read Full Review

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★★★★★

“Excellent Service Issues addressed”

Written on: 06/01/2013 by davidsmonkeys (1 review written)

Harold was excellent. He addressed several issues in one call and provided the ability for me to solve some other problems without recontacting support. An efficient and comprehensive service and from a customer perspective complex issues resolved with relative ease. Top Stuff. … Read Full Review

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★★★★★

“Mind Blowing & Awesome Support by Pearl”

Written on: 28/12/2012

i have used eukhost services from last 3 years not only is the reliability as you'd expect but their customer service is first class, awesome, mind blowing & i want Specially thanks to Miss. Pearl she really very helpful, calm, well mannered agent. I'm not very techie but they always manage to resolve my problems. I have no hesitation in recommending them. Thank you EUKHOST & Specially Miss. Pearl :-)… Read Full Review

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★★★★★

“Great Services, Very Polite helpful Staff”

Written on: 23/12/2012 by HamedX (1 review written)

I have been a customer of eukhost since 2009. I have had a few occasions to need support of late. I have been very impressed with the polite, efficient support staff, really a pleasure to work with. The most recent assistance I received was a very helpful support,I connected with live support via and in a very short time he fixed the problem for me leaving me with another very favorable experience, any way I love these guys and wish them good luck… Read Full Review

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★★★★★

“Our overall experience”

Written on: 18/12/2012 by m_hojat (1 review written)

We have been working with eUKhost for a while and we have been really satisfied with the services here and the biggest factor was the great support. I was feeling that they are my own partners and we are working together on the same issues. There was this support member called solomon which we solved most of our issues together; he was understanding and solving our problems while giving me instructions on how it should have been done so we won't have any more problems. We are sad that we are… Read Full Review

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★★★★★

“Quality Service”

Written on: 16/12/2012 by manojbhardwaj (1 review written)

The quality of service provided here at staff at eUKHost is just awesome. Today I was serviced by Shawn. He guided me step-by-step on how to get a domain name transferred from somewhere else to eUKHost. Being a techie myself, I had a fairly good idea as to what was involved. But I was pleasantly surprised by Shawn's enthusiasm. He told me the exact steps and then worked them out with me, keeping me updated on as things progressed. It was great being served by Shawn. It is by people like him… Read Full Review

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★★★★★

“Perfect customer service”

Written on: 07/12/2012

Absolutely perfect. Great guy, understood the problem, fixed it very quickly - couldn't be better. Give him a pay rise !… Read Full Review

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★★★★☆

“helpfull costumer service”

Written on: 03/12/2012 by cvmpp (1 review written)

i a developer and just want said good hosting service always solve if i got problem and fast solve… Read Full Review

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★★★★★

“Very nice”

Written on: 01/12/2012

Was very helpful with the issue we had. We like the way they dealt swiftly with our issue… Read Full Review

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★★★★★

“Adam Smith”

Written on: 30/11/2012 by f.villa (1 review written)

Adam Smith is very kind and skillful in helping customers. He helped me in very fast and effective way. Thank you, Adam!… Read Full Review

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