eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
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★★★★★

“Great customer services!”

Written on: 08/01/2014 by membership_svain (1 review written)

That's now more than 5 years I host several sites with Eukhost, I found their services very fast, reliable and stable! but most of all, I am extremely impress and pleased with their customer services! No matter what time or day of the week, their online chat helpline is available, polite and so efficient! No matter how complex the question is, they know the answer! in my experience, that's rare for a helpline! Lately I got helped from Jeffrey, he was very helpful and got all my questions… Read Full Review

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★★★★★

“EUKHost - Total Service!”

Written on: 26/12/2013 by Nigel_S (1 review written)

I have been with EUKHost for a number of years, along with a number of other hosting providers but what sets them above the others is the level of service they offer their customers. For example; today I noticed that I was getting close to the space limit on my current package and so contacted Customer Service via Live Chat and chatted with Jennifer, in Sales. Having outlined my issue she quickly transferred me to Shawn, in Billing who spent a few moments reading my chat with Jennifer and then… Read Full Review

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★★★★★

“Timely service provided”

Written on: 23/12/2013 by fudge321 (1 review written)

I had a few issues with my accounts which were dealt with quickly. I think the accounting system could be a bit simpler, but nevertheless they resolved my issues easily and without fuss. I also had to set up a new site which was just as easy. No complaints from me!!… Read Full Review

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★☆☆☆☆

“What a joke of a company”

Written on: 18/12/2013

We had issues with a dedicated server provided by EUKhost, kept going offline, they kept messing it up by updates and downtime was almost constant. Towards the end my server was offline more than it was online - we dropped them like they were hot. We currently have 2 small shared hosting accounts with them and I'm visiting the live chat almost daily when they go offline - I have not got the time to migrate the sites but I feel so strongly about how rubbish this company is to take the time out… Read Full Review

Eukjames's Comment

Written on: 17/01/2014

Please provide the account details. I will get your issue fixed.
My id is james [@] eukhost (dot) com

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★★★★☆

“helpful customer service ”

Written on: 16/12/2013

Thank you Rex for being helpful . I had problems setting up my email accounts and i need step by step help , Rex helped me ,eukhost are a brilliant hosting company… Read Full Review

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★★★★★

“E-mail issues”

Written on: 27/11/2013 by 27454 (1 review written)

Pearl from Linx department looked into our request as we have had issues with our emails and disk space, this was all done with the greatest of speed and now all up and running perfectly !!! Thank you all, great service and highly recommend this company... Regards Paul… Read Full Review

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★★★★★

“Best hosting company we've used in 15 years”

Written on: 24/11/2013

Having worked for several IT companies including IBM I have a great background in IT solutions and can say EUKhost is the best hosting provider I've used in 15 years hand down. Some companies who claim to be the largest providers have commercialized thier service and no longer provide a service for professionals but EUKhost still manage to do so at a great price… Read Full Review

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★★★★★

“Great pricing backed up by a great service”

Written on: 21/11/2013 by AndrewCityView (1 review written)

As a business owner I needed a managed server solution. After trying several providers I came across eUKhost and they have been excellent. Exceptional uptime on my server and the technical support staff are eager to help and get things resolved quickly. With very competitive pricing, this company is highly recommended. After 6 months they offered to upgrade my server to a better spec but lower monthly cost in order to match their new offers. Many companies would not have done this. The… Read Full Review

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★★★★★

“Excellent Service as it always is ”

Written on: 21/11/2013 by AdamPams (1 review written)

Thanks Pearl for such Quick Responses and all your hard work you did ensuring our request is completed. Really Appriciate it. I always recommend EUKHOST… Read Full Review

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★★★★★

“perfect”

Written on: 19/11/2013 by Ellmerson (1 review written)

excellent, fast service with absolutely no problem. RECOMMEND!… Read Full Review

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★★★★☆

“Quick Issue Resolution”

Written on: 18/11/2013 by Soylent_Green (1 review written)

After a recent disk space capacity issue, the eUKHost and Billing team in particular provided an excellent response and turn around. We were back up and running within the agreed time frames… Read Full Review

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★★★★★

“The best support you can get is from EUKhost”

Written on: 18/11/2013 by shahoptout (1 review written)

I have been with few companies for getting different sort of services but the best service and support I got is from EUKhost. This company is the best. Support team is friendly and very supportive. Support team will do their best for any issue you may have. Thumbs up for these guys… Read Full Review

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★☆☆☆☆

“Just awful”

Written on: 11/11/2013

Servers are terrible as is their support. Avoid at all costs… Read Full Review

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★★★★★

“Billing Inquiry Support ”

Written on: 11/11/2013

The Support Received from the Billing department has resolved my issue… Read Full Review

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★★★★★

“live support is great”

Written on: 08/11/2013

my english language skills are not so good, so i normally feel uncomfortable when communicate with english customer support. but this was no problem with the live chat with eukhost customer service. they take time to answer any question until the problem is solved.. this was just the case, when i had some questions regarding my hosting account. i opened the live support, talked with a very nice person with the name shawn and my problem was solved within minutes… Read Full Review

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★★★★★

“Full support!”

Written on: 01/11/2013

The customer service has been excellent. Everything I've ordered has been solved perfectly and diligently… Read Full Review

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★★★★★

“Great, friendly service, as always!”

Written on: 31/10/2013 by KultaPanda2 (1 review written)

Shawn was absolutely lovely. I can always rely on the EUKHost chat to be so helpful, friendly and professional, and Shawn was no expectation. Thank you for your help… Read Full Review

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★★★★★

“Very helpful”

Written on: 31/10/2013 by Raypink (1 review written)

The service was excellent. I felt that I was listened to well and the information I was given was easy to understand and to follow the advice and instructions. I am not a technical person and often worry about working with technology but I was very well supported. My problem was solved quickly. I would recommend this service. The follow up was also excellent, Rex gave excellent customer care and satisfaction. Many thanks… Read Full Review

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★★★★★

“Renewing my Domain”

Written on: 30/10/2013 by Dawn888 (1 review written)

Hi , Today I had to renew my domain and as I was unable to remember certain information I needed the sales team passed my call on to the billing department. Shawn was the gentleman that helped me today, very helpful and patient. Thank you Shawn for all your help. Dawn… Read Full Review

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★★★★★

“Great service and value for money”

Written on: 26/10/2013

Well i am holding two hosting plans with eukhost and i also have a client hosted on a cloud package, the cloud and the dedicated server, so far i have gotten a great service and a nice piece of hardware to run my site, EUK support have configured it well against attacks and intrusions, and it's performing very well (dedicated server) and the cloud is also great. Dedicated support that comes along is very fast, probably among the fastest response times from time chat window opens till we get… Read Full Review

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