eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
92.9% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
eUKhost Ltd www.eukhost.com - Ask a question now

Media Gallery for eUKhost Ltd www.eukhost.com

eUKhost Ltd www.eukhost.com
eUKhost Ltd www.eukhost.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“perfect, perfect , perfect”

Written on: 31/05/2013

I like one the services from EUKHOST which is 24/7 online chat for support/ billing and sales, The advisor was online the night I was chat with billing department - All issues get resolved through him , I would recommend eUKHost to any small business looking for hosted,domain services… Read Full Review

Report this review
★★★★★

“Chat support”

Written on: 22/05/2013

Excellent and very prompt service via online chat by Shawn to get my website back up and running in minutes… Read Full Review

Report this review
★★★★★

“Great Service & Price”

Written on: 13/05/2013

Just ordered a copper package from eukhosting, on the strength of using eukhosting before when developing a couple of websites before. We have never had a problem with eukhosting in the two years we have been using them, and any queries we have had have been sorted out very quickly. Having just set up a new domain for myself I have to say the customer service is still excellent. Using the online chat facility I spoke to two agents "Albie" and "Pearl" and found them both pleasant and very… Read Full Review

Report this review
★★★★★

“Great Customer Service”

Written on: 04/05/2013

I just wanted to say thank you to Pearl for providing great service in my customer chat on 4th May 2013. I had a LOT of questions and she answered them all for me and was very patient. Thanks Pearl you are a star. I have been using EUKhost for many years now and have always found their service very good, prompt and the live chat facility is particularly useful as you always get an answer there and then. I would certianly recommend their services to anyone and would not use anyone else. It is… Read Full Review

Report this review
★☆☆☆☆

“Appalling Reliability”

Written on: 26/04/2013

We are a web design company with 13 years experience. We have dedicated servers elsewhere, but thought we would spread the load by having an alternative elsewhere, so we trialed shared hosting for one site. It was a disaster. The website was constantly down, data disappeared from a database, the FTP passwords kept mysteriously changing, the 'live chat' support was painful, their so called mail security blocked emails sent from the website forms, etc, etc. We thought it must surely settle down… Read Full Review

Report this review
★★★★★

“Quick Assistance - Quality Service”

Written on: 17/04/2013

eUKHost is my primary hosting provider for Cloud Services UK Ltd and our experience with their service has been outstanding. Most of the issues get resolved through Technical Assistance Chat and they have fully managed support team to look after serious support issues. I would recommend eUKHost to any small business looking for hosted, cloud based services… Read Full Review

Report this review
★★★★★

“Server Upgrade”

Written on: 14/04/2013 by Wito (1 review written)

I needed a server upgrade from 100 to 200 gig. Very helpful, fast and effective… Read Full Review

Report this review
★☆☆☆☆

“Bad services”

Written on: 01/04/2013

Don't go with this company totally time and money waste… Read Full Review

Report this review
★★★★★

“Technical Assistance Email problem”

Written on: 27/03/2013 by lucycuba (1 review written)

Thanks to Arnold P for quickly establishing what the problem was an fixing it! … Read Full Review

Report this review
★★☆☆☆

“Good, But useless support. Uptime is horrible! - Read...”

Written on: 27/03/2013

I find the company hard to deal with when talking about uptime. They don't seem to listen and just say it will be backup shortly. The downtime is horrible. I've had to move to a new web hosting from the cause of bad downtime. I have lost 2 potential clients due to this, 1) of which he was showing how to use an online guide to a customer and 2) couldn't get access to his email because of it. I also find that their prices are very overpriced for what you receive. The capacity and bandwidth which… Read Full Review

Report this review
★★★★★

“Fab service! Thank you Henry!”

Written on: 25/03/2013 by nickt61 (4 reviews written)

I have been hosting with Euk for over 5 years now! Their tech support live chat never let me down! No matter what the issue was. Today I chat with Henry regarging isssue getting my emails on the iphone. He was just great. within seconds he had me all sorted! Thank you Henry & Thank you Euk! Pleasure doing business & Keep up the good work! Cheers Nick… Read Full Review

Report this review
★★★★★

“Great Support”

Written on: 24/03/2013

Support Persons have great technical database knowledge… Read Full Review

Report this review
★★★★★

“Very Good Service”

Written on: 24/03/2013

I was worried my website panel had been hacked. I spoke to a representative by the name of Arthur who was very polite and solved the problem in minutes. Very grateful for such fantastic service… Read Full Review

Report this review
★★★☆☆

“Been with them 3 years and 99.5% uptime only”

Written on: 23/03/2013 by dtnc12lee (1 review written)

They advertise as having 99.95% uptime, but only in something like three months over the past three years have I had 99.95% or better uptime on Windows Shared Hosting, Bronze package. I'm measuring 99.5% using two external checkers. eUKHosts say "well switch to VPS or Dedicated Servers". Hm. False advertising, I'd say. And no refunds (not even part-refunds) and no apologies for poor availability (0.5% downtime is TEN TIMES the downtime I'm expecting). The conversations about help tend… Read Full Review

Report this review
★★★★★

“Sales Online Chat Support With Allen”

Written on: 14/03/2013

Allen was very helpful and easy to deal with. A very comprehensive service with quick answers to all my questions… Read Full Review

Report this review
★★★★★

“Live chat by Pearl”

Written on: 11/03/2013 by asdaniel (1 review written)

I just had a live chat with [name removed] from EUK Hosting... It was really a fantastic experience. No cross questions... I just typed my payment receipt for my Invoice .. and the rest of the things that I need to start off were sent to my e-mail immediately. Thank You [name removed].. Thank You EUK Host... A.Sankar Daniel… Read Full Review

Report this review
★☆☆☆☆

“This company made me sad. Aweful hosing renewal service”

Written on: 08/03/2013

I really like simply paying for a good product and keeping it running. Ok I may pay a premium but I'd sooner have something good than cheap. I've never had such a problem with trying to pay for a product, Nor have I ever been treated so badly by a call centre person. Their service made me sad and gave me lots of stress - Please go somewhere else unless you want the same. Worse Indian call centre I've ever used. They refused to listen, talked over me and hung up on me. They disconnected my… Read Full Review

Report this review
★★★★★

“Good service”

Written on: 01/03/2013

Fast effieicnt change of my app pool setting at 12pm for an upgrade - all I could wish for… Read Full Review

Report this review
★★★★★

“Alfie at eUKhost”

Written on: 01/03/2013

Had some DNS propagation issues and Alfie quickly spotted some file corruption and updated things manually for me. Clever guy!… Read Full Review

Report this review
★★★★★

“I had an issue with db connectivity which was sorted...”

Written on: 01/03/2013

I had an issue with db connectivity which was sorted in literally 5 mins. Spencer you are a star!… Read Full Review

Report this review
overview