eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93.1% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
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★★★★★

“Fantastic Support”

Written on: 27/01/2014 by happyeuk (1 review written)

EUkhost migrated my existing hosting to a PHP 5.3 server in almost no time. Then installed ioncube laoder and the mirgration was done. All I can say is: Super fast, super professional, super friendly, super expert. Actually I never received such a good support from any hosting company. Can recommend EUKhost… Read Full Review

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★★★★★

“Live Support / Linux Dedicated Server”

Written on: 25/01/2014

top, top, top! been a customer with eukhost for almost a year now and i really do appreciate the quick & easy way they fix my problems. special thanks to deigo for his great support!… Read Full Review

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★★★★★

“eUKhost Very helpful ”

Written on: 24/01/2014 by User1423 (1 review written)

eUKhost's customer service is brilliant, especially the Online Chat service. We never had a problem and they make an effort to ensure any issues we have are resolved straight away through chat without having to speak to anyone or email or raise tickets like with other service providers… Read Full Review

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★★★★★

“Live Support: Billing & Technicall”

Written on: 22/01/2014

Today, one of your support staff has nursed my shaken opinion of the Billing team back to full health, if not more so. Thanks Pearl. We've had a couple of mishaps with the department in the past with our service being suspended without contact, i.e we found out about payment issues when our access was revoked; the server supports a commercial system so this is a major problem for us. Nonetheless Pearl provided comprehensive support throughout this afternoon's service upgrade. Kind regards… Read Full Review

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★★★★★

“Adam was a great help”

Written on: 21/01/2014 by Matmatmatmatmat (1 review written)

Great help, upgraded to 4x the space for a few pounds. Thanks Adam… Read Full Review

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★★★★★

“Shared Linux Hosting”

Written on: 16/01/2014 by cookiemosters (4 reviews written)

Best hosting company in the UK. Love the 24h chat support… Read Full Review

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★★★★★

“Great customer services!”

Written on: 08/01/2014 by membership_svain (1 review written)

That's now more than 5 years I host several sites with Eukhost, I found their services very fast, reliable and stable! but most of all, I am extremely impress and pleased with their customer services! No matter what time or day of the week, their online chat helpline is available, polite and so efficient! No matter how complex the question is, they know the answer! in my experience, that's rare for a helpline! Lately I got helped from Jeffrey, he was very helpful and got all my questions… Read Full Review

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★★★★★

“EUKHost - Total Service!”

Written on: 26/12/2013 by Nigel_S (1 review written)

I have been with EUKHost for a number of years, along with a number of other hosting providers but what sets them above the others is the level of service they offer their customers. For example; today I noticed that I was getting close to the space limit on my current package and so contacted Customer Service via Live Chat and chatted with Jennifer, in Sales. Having outlined my issue she quickly transferred me to Shawn, in Billing who spent a few moments reading my chat with Jennifer and then… Read Full Review

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★★★★★

“Timely service provided”

Written on: 23/12/2013 by fudge321 (1 review written)

I had a few issues with my accounts which were dealt with quickly. I think the accounting system could be a bit simpler, but nevertheless they resolved my issues easily and without fuss. I also had to set up a new site which was just as easy. No complaints from me!!… Read Full Review

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★☆☆☆☆

“What a joke of a company”

Written on: 18/12/2013

We had issues with a dedicated server provided by EUKhost, kept going offline, they kept messing it up by updates and downtime was almost constant. Towards the end my server was offline more than it was online - we dropped them like they were hot. We currently have 2 small shared hosting accounts with them and I'm visiting the live chat almost daily when they go offline - I have not got the time to migrate the sites but I feel so strongly about how rubbish this company is to take the time out… Read Full Review

Eukjames's Comment

Written on: 17/01/2014

Please provide the account details. I will get your issue fixed.
My id is james [@] eukhost (dot) com

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★★★★☆

“helpful customer service ”

Written on: 16/12/2013

Thank you Rex for being helpful . I had problems setting up my email accounts and i need step by step help , Rex helped me ,eukhost are a brilliant hosting company… Read Full Review

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★★★★★

“E-mail issues”

Written on: 27/11/2013 by 27454 (1 review written)

Pearl from Linx department looked into our request as we have had issues with our emails and disk space, this was all done with the greatest of speed and now all up and running perfectly !!! Thank you all, great service and highly recommend this company... Regards Paul… Read Full Review

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★★★★★

“Best hosting company we've used in 15 years”

Written on: 24/11/2013

Having worked for several IT companies including IBM I have a great background in IT solutions and can say EUKhost is the best hosting provider I've used in 15 years hand down. Some companies who claim to be the largest providers have commercialized thier service and no longer provide a service for professionals but EUKhost still manage to do so at a great price… Read Full Review

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★★★★★

“Great pricing backed up by a great service”

Written on: 21/11/2013 by AndrewCityView (1 review written)

As a business owner I needed a managed server solution. After trying several providers I came across eUKhost and they have been excellent. Exceptional uptime on my server and the technical support staff are eager to help and get things resolved quickly. With very competitive pricing, this company is highly recommended. After 6 months they offered to upgrade my server to a better spec but lower monthly cost in order to match their new offers. Many companies would not have done this. The… Read Full Review

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★★★★★

“Excellent Service as it always is ”

Written on: 21/11/2013 by AdamPams (1 review written)

Thanks Pearl for such Quick Responses and all your hard work you did ensuring our request is completed. Really Appriciate it. I always recommend EUKHOST… Read Full Review

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★★★★★

“perfect”

Written on: 19/11/2013 by Ellmerson (1 review written)

excellent, fast service with absolutely no problem. RECOMMEND!… Read Full Review

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★★★★☆

“Quick Issue Resolution”

Written on: 18/11/2013 by Soylent_Green (1 review written)

After a recent disk space capacity issue, the eUKHost and Billing team in particular provided an excellent response and turn around. We were back up and running within the agreed time frames… Read Full Review

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★★★★★

“The best support you can get is from EUKhost”

Written on: 18/11/2013 by shahoptout (1 review written)

I have been with few companies for getting different sort of services but the best service and support I got is from EUKhost. This company is the best. Support team is friendly and very supportive. Support team will do their best for any issue you may have. Thumbs up for these guys… Read Full Review

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★☆☆☆☆

“Just awful”

Written on: 11/11/2013

Servers are terrible as is their support. Avoid at all costs… Read Full Review

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★★★★★

“Billing Inquiry Support ”

Written on: 11/11/2013

The Support Received from the Billing department has resolved my issue… Read Full Review

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