eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
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★☆☆☆☆

“Just awful”

Written on: 11/11/2013

Servers are terrible as is their support. Avoid at all costs… Read Full Review

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★★★★★

“Billing Inquiry Support ”

Written on: 11/11/2013

The Support Received from the Billing department has resolved my issue… Read Full Review

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★★★★★

“live support is great”

Written on: 08/11/2013

my english language skills are not so good, so i normally feel uncomfortable when communicate with english customer support. but this was no problem with the live chat with eukhost customer service. they take time to answer any question until the problem is solved.. this was just the case, when i had some questions regarding my hosting account. i opened the live support, talked with a very nice person with the name shawn and my problem was solved within minutes… Read Full Review

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★★★★★

“Full support!”

Written on: 01/11/2013

The customer service has been excellent. Everything I've ordered has been solved perfectly and diligently… Read Full Review

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★★★★★

“Great, friendly service, as always!”

Written on: 31/10/2013 by KultaPanda2 (1 review written)

Shawn was absolutely lovely. I can always rely on the EUKHost chat to be so helpful, friendly and professional, and Shawn was no expectation. Thank you for your help… Read Full Review

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★★★★★

“Very helpful”

Written on: 31/10/2013 by Raypink (1 review written)

The service was excellent. I felt that I was listened to well and the information I was given was easy to understand and to follow the advice and instructions. I am not a technical person and often worry about working with technology but I was very well supported. My problem was solved quickly. I would recommend this service. The follow up was also excellent, Rex gave excellent customer care and satisfaction. Many thanks… Read Full Review

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★★★★★

“Renewing my Domain”

Written on: 30/10/2013 by Dawn888 (1 review written)

Hi , Today I had to renew my domain and as I was unable to remember certain information I needed the sales team passed my call on to the billing department. Shawn was the gentleman that helped me today, very helpful and patient. Thank you Shawn for all your help. Dawn… Read Full Review

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★★★★★

“Great service and value for money”

Written on: 26/10/2013

Well i am holding two hosting plans with eukhost and i also have a client hosted on a cloud package, the cloud and the dedicated server, so far i have gotten a great service and a nice piece of hardware to run my site, EUK support have configured it well against attacks and intrusions, and it's performing very well (dedicated server) and the cloud is also great. Dedicated support that comes along is very fast, probably among the fastest response times from time chat window opens till we get… Read Full Review

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★★★★★

“Very good 24x7 support ”

Written on: 25/10/2013 by DezDog (1 review written)

I'm never sure what the deal is with 24x7 live chat services, but tonight Shawn made me feel like I was dealing with a company that cared about providing first-class support. It's 1am in the morning here in the UK, and I've been able to sort out a domain registration and payment details. Very happy. … Read Full Review

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★★★★★

“Domain transfer”

Written on: 23/10/2013 by StarsandHeroes (2 reviews written)

Shawn was great as always and made the transfer easy, which is just what we need in a busy agency… Read Full Review

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★★★★★

“Responsive and Helpful whatever the question”

Written on: 22/10/2013

Shawn from eukhost provides clear, helpful advice on what to do, what works for you as a customer and doesn't oversell. Simple Billing Support done well… Read Full Review

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★★★★★

“Kemp M was very helpful”

Written on: 22/10/2013

extremely good help from EUKHosting ...... very good indeed… Read Full Review

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★★★★★

“Great help with set-up from Shawn”

Written on: 20/10/2013 by logicalstep (1 review written)

I've just set-up a new account and Shawn on live chat was very helpful indeed. Quick, efficient and got the job done… Read Full Review

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★★★★★

“Best! Best!! Best!!!”

Written on: 19/10/2013

It's been a long time I experienced such a prompt courteous customer service. The customer advisor , rendered a perfect customer services in a polite way. I am really impressed. Keep up the good work… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 18/10/2013

Avoid at all costs. - Customer support in India - all completely incompetent. - UK staff couldn't care less about their customers. - Uptime is something of a golden unicorn, good look keeping anything online at all - Infrastructure, clearly too big for them to handle… Read Full Review

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★★★★★

“Great support, quick response, awsome hosting company”

Written on: 17/10/2013

Great support from E UK Host as usual! Good support from many members of the teams and kudos to Shawn for the help. I have never had any issues with the servers and anytime I have a question or need support to extend the server the support team are able to help immediately. I would recommend E UK Host to friend and clients… Read Full Review

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★★★★★

“Help from Shawn”

Written on: 15/10/2013 by SteveBeastie (1 review written)

I can't begin to thank Shawn enough for the patience and understanding in helping me with my problem...I've always enjoyed using EUKHost and this has cemented that feeling of trust and loyalty, well done. You've got a great worker here, please thank Shawn personally for me and know that you have one very satisfied customer here… Read Full Review

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★★★★★

“Nice talk”

Written on: 12/10/2013 by Mohammadian (1 review written)

Shawn helped me to changed the required information for our new IT manager in client area. Thank you Shawn :)… Read Full Review

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★☆☆☆☆

“Worst Hosting Provider I have seen ever”

Written on: 10/10/2013

Hi Guys, I HIGHLY RECOMMEND A BIG NO FOR EUKHOST TO ANYONE. I have faced worst hosting service experience from last 8 months with eUKHost. They have illiterate people in their team who don't understand the meaning of live server. On an average every month their server get down twice. THEY JUST SUCK THE MONEY AND LEAVE YOU HELPLESS... THEY ARE NOT SUPPORTIVE. MOST OF THE TIME THEY ARE CLUELESS WHAT IS THE ISSUE. MOST OF THE TIME DOWNTIME IS MORE THAN 5-6 HOURS WHICH IS TOO MUCH FOR A… Read Full Review

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★★★★★

“Great service!”

Written on: 08/10/2013 by zeemax_mini (1 review written)

I've been using eukhost for a number of years and have always found their service top notch. In particular, their livechat operators are always around to fix any problems, should they arise… Read Full Review

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