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Written on: 11/09/2009
I purchased a jacket from phix over 40 days ago, they told me that it would arrive in 3 weeks. This was my first international purchase so i have been very persistent about emailing them. Their responses have been very few and unhelpful, i truly feel they never were going to send me the jacket in the first place. AVOID PURCHASING FROM THIS COMPANY AT ALL COST! They dont suuply tracking numbers for the purchased item and they are completely unreliable when contacted. Never have i been so… Read Full Review
Written on: 07/08/2009
They are the worst online store ever! I ordered a t-shirt and for a month and a half i got no confirmation of the item being sent or payment being received so I emailed them and got no reply at all.
I finally for a reply when I opened a paypal payment dispute and they said they were waiting for the manufacturer to confirm they actually had the shirt (shouldn't they have the shirt themselves before they sell it?) which after another month of waiting the manufacturer didn't ever have! I just told… Read Full Review
Written on: 15/05/2009 by swedishdave (1 review written)
I ordered a pair of jeans from Phix Clothing that i think were a bit overpriced anyway... although it has now been over 2 weeks and they have not arrived after claiming they would be here in under 5. no response to emails or calls.
nice stuff but poor service… Read Full Review
Written on: 15/04/2009 by wippetsniffer (1 review written)
I ordered a jacket from Phix Clothing months ago and still haven't got it, they refused to answer any e-mails for weeks until i got one reply stating they had dispatched the item...three weeks later still no item and they refuse to answer e-mails or provide a post tracking number as proof of delivery...I have now had to file a county court claim against them... avoid at all costs… Read Full Review
Written on: 11/04/2009 by Adamg1221 (1 review written)
Comment below, I had the exact same issue with Phix Clothing, after a good month my items turned up but i needed a refund on a pair of jeans, good luck with that I thought.
after around 10 phone calls and many emails I was given a full refund.
I have decided that in future I will look some place else, and it was to much hastle for me… Read Full Review
Written on: 14/12/2008
I ordered an item from phix clothing on the 26th of November, and was led to believe it would only take 1-4 days to arrive, it is now the 14th of December and after a number of emails i have not received a reply, i made a phone call an was told the item would be received yesterday, i have still not received it. i would not recommend this website… Read Full Review
Written on: 07/10/2008
I ordered an item from Phix clothing for Xmas 2007. It was advertised on the website that if you ordered before the 18th of December, then they would ensure your item would arrive before Xmas, as it was meant for an Xmas present, that sounded fab. But my item never arrived before Xmas! I sent many e-mails, and received no response. I left many messages on their answer machine. Finally I managed to get someone on the phone, who told me that they had just sent out my item, that day, a week… Read Full Review
As rated by our community of reviewers
" Perfect online " Read More
Written by ocbeha
" Great Product & Service " Read More
" Do not order with this company! " Read More
" Terrible Customer service and return policy " Read More
" Great Price " Read More