Phix Clothing Reviews - www.phixclothing.com

★★★☆☆
3.3 / 5
62% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Phix Clothing - www.phixclothing.com - Ask a question now

Media Gallery for Phix Clothing - www.phixclothing.com

Phix Clothing - www.phixclothing.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Excellent service”

Written on: 23/01/2013 by Holbrook74 (1 review written)

Shorty before Christmas I purchased a PU Biker Jacket from Phix Clothing. I was sceptical because years prior I brought a navy blue military style jacket from Phixclothing that didn't fit, I needed the jacket to perform in for my school prom. I sent the jacket back and requested a larger size, I never received it, and none of my e-mails were returned. Having said that, I was very pleased with the PU Biker jacket I ordered before Christmas. After hearing Phixclothing was under new management, I… Read Full Review

Phixclothing's Response to Holbrook74's Review

Written on: 09/05/2013

Hi,

Thank you for your positive review, we are glad that you are delighted with your PU biker.

However I apologise that you were not happy with a previous order. If you would like to email me directly to amy@phixclothing.com I would be happy to help resolve any previous issues.

Regards
Amy
Phix Clothing

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“what can i say”

Written on: 21/01/2013

Hi I recently shopped with Phixclothing, It was perfectly simple and straight forward. The staff I talked to were polite and very helpful. Overall the shopping experience I had was very pleasurable, would shop with them again. Many Thanks Paul… Read Full Review

Report this review
★★★★★

“fab service”

Written on: 15/01/2013 by KATYLUCE (1 review written)

Bought a shirt recently for my son_he was well impressed!Top fashion label at brilliant price. Delivery was very fast too. I particularly like the web site, and the frequent emails that keep me up to date with sales and offers etc. Thanks very much!… Read Full Review

Report this review
★★★★★

“Speedy and easy purchase”

Written on: 13/01/2013 by L_McManus (1 review written)

I purchased several t-shirts from Phix during one of their sales for the bargain price of £3 each! Shipping was a reasonable £1.49 for First Class and I received my purchase, well packaged, within 48 hours. Items where as shown on the website and the correct size specified. The Phix website is easy to navigate with a simple to use shopping basket and they remember your shipping details for next time. I particularly like that I received confirmation emails with postal tracking numbers after… Read Full Review

Report this review
★★★★★

“Phix ”

Written on: 23/11/2012 by claire-sykes123 (1 review written)

The first thing i bought on Phix is a pair of leggings, so not a big order or item of clothing but i was wearing them in two days time. I was so shocked at the speed in which i got them most online shops take 4-5 days to come. Phix is an easy website to navigate and they always have new and exciting clothes to buy. Its the first website i visit when i do my online shopping! I also like the change of website layout makes it much easier… Read Full Review

Report this review
★★★★☆

“pain free jacket purchase”

Written on: 21/11/2012 by Dicko4 (1 review written)

I ordered a jacket for my very fussy teenage daughter on the Sunday and it had arrived by the following Wednesday. I was impressed with the quality of the product, its a great fit and she loves it! I would definitely order from Phix again… Read Full Review

Report this review
★★★★★

“Great Range”

Written on: 21/11/2012 by zinzan87 (1 review written)

Recently ordered some t shirts, they came promptly and exactly what I was expecting. It seems the new management have looked at dispatching products as quickly and effectively as possible. Will definitely be purchasing more clothes in the near future. Rupert… Read Full Review

Report this review
★★★★★

“EXCELLENT!”

Written on: 21/11/2012 by Cardinal9 (1 review written)

Phix Clothing is a fantastic website/online shop to buy from, it fits all my needs and stocks all the type/style of clothes that I wear. The customer service is excellent, your goods are always delivered on time and in a good condition. I would definitely recommend this to my friends, I often buy from Phix and I am never dissapointed, I understand that Phix has undergone new management, it seems like it is all going really well so far, good job!… Read Full Review

Report this review
★★★★★

“Used a few times.. Would definitely recommend”

Written on: 20/11/2012

I've ordered a few times from this website.. Everything arrives quickly and the clothes are quality.. Would definitely recommend to everyone!!!! … Read Full Review

Report this review
★★★★☆

“Very Pleasing Delivery And Quality”

Written on: 19/11/2012

I ordered my products on a Saturday so was expected a long wait after the Sunday, but I was pleased to find out that it had arrived only the next Tuesday. When I opened the Packaging I checked the quality and everything was in top shape and I was very pleased with everything towards the delivery and quality of the product. I will certainly be buying more products from Phixclothing.com and would recommend it to any friends… Read Full Review

Report this review
★★★★★

“Good quality items and a fast service!”

Written on: 19/11/2012

The site is easy to use, delivery was within the 3-5 workings days, items I purchased were of good quality and reasonably priced! Would return to the site :)… Read Full Review

Report this review
★★★★☆

“Good Service Phix!”

Written on: 19/11/2012 by ringoroads (1 review written)

Good service by PhixClothing. Quick response to questions, order dispatched quickly and good quality clothing to top it all off! Would recommend to a friend any day of the week!… Read Full Review

Report this review
★★★★★

“Brilliant”

Written on: 19/11/2012 by Bethanycraig22 (1 review written)

Excellent service and good quality clothing for a reasonable price. I would definitely recommend this clothing site to anyone… Read Full Review

Report this review
★★★★★

“Great product! Great service! ”

Written on: 19/11/2012 by Jessnics (1 review written)

I recently purchased a cheap Monday longline hoodie! I was over the moon with my purchase and the service and fast delivery I received. After trailing the Internet to find the jumper, I came across phix clothing and was even happier to find that the product was on sale! Would definitely use this site again and would recommend it to my friends! Great service guys!… Read Full Review

Report this review
★★★★★

“Very pleased with Phix Clothing!”

Written on: 09/11/2012

I recently ordered some hoodies and T-shirts from Phix Clothing and was extremely pleased with my purchases and also with the online service provided. Quality on-trend clothing - thank you PhixClothing!… Read Full Review

Report this review
★★★★★

“overall Phix experience”

Written on: 06/11/2012 by leightonjd (1 review written)

I have been shopping with phix for some years now and have been very pleased with every order. delivery time has been quick and the quality of the clothing I received is very good. I always choose to shop with phix as i feel they have clothing that is original and if you are wanting something that you won,t find on the high street and won,t see any of your friends in then this is the place to shop. on one occasion I did experience difficulty contacting phix via the phone and didn,t get a reply… Read Full Review

Glenb1975's Response to leightonjd's Review

Written on: 08/11/2012

I ordered a jacket 01.11.12, no sign of it yet despite being emailed a confirmation of order. I have now sent 3 emails and left 4 voice messages for an update on its wereabouts and no one has come back to me.
The customer service is an absolute joke and i wont be using or recomending them to anyone.

Reply to this comment

Phixclothing's reply to Glenb1975's Comment

Written on: 09/05/2013

Hello,

I am so sorry to hear this and sincerely apologise that your item was delayed.

Sometimes are telephone line can become busy so you may not be able to get through.

We are now under new management and want to make sure that any previous issues are resolved.

You can email me directly to amy@phixclothing.com.

Regards
Amy

Reply to this comment

Phixclothing's reply to Glenb1975's Comment

Written on: 09/05/2013

Hello,

I am so sorry to hear this and sincerely apologise that your item was delayed.

Sometimes are telephone line can become busy so you may not be able to get through.

We are now under new management and want to make sure that any previous issues are resolved.

You can email me directly to amy@phixclothing.com.

Regards
Amy

Reply to this comment

Phixclothing's Response to leightonjd's Review

Written on: 09/05/2013

Hello, Thank you for your positive review we always appreciate our customer feedback.

I apologise that you were unable to get through via telephone, sometimes our telephone line can become busy and you may not be able to get through.

We aim to reply to all emails with 24 hours and since we have been under new management this is being achieved.


We process hundreds of orders every week and 99% our customers are extremely satisfied with their purchase but naturally we want this rate to be 100% One of our customer service advisors would be keen to talk to you about this, as we are continually looking to improve our procedures and avoid instances like this.

You can email me to amy@phixclothing.com directly with any future queries.

Regards
Amy

Reply to this comment
Report this review Read 4 Comments
★★★★★

“Fast, No Quibble service”

Written on: 02/11/2012 by Kevynn (1 review written)

The service and updates are great. On the occasions I've parted with my hard earnt cash what I got was what it said, description and images summarises the item purchased exactly and this is what I expect especially as I'm pushed for time when it comes to shopping. Great service with modern looks Kevynn… Read Full Review

Report this review
★★★★☆

“Good quality good price”

Written on: 02/11/2012

The items I purchased were good quality and for a decent price too. They were dispatched quickly and in the estimated time. I'm very happy with the products and I would defiantly use again and reccomend to a friend… Read Full Review

Glenb1975's Comment

Written on: 08/11/2012

I personally view them as a joke, I ordered a jacket 01.11.12, received a confirmation email. This had a Royal Mail tracking link which is pointless as you can not 'track' the delivery until has been signed for.
I have left 3 voice messages (no one ever answers) and sent 3 emails.
So far I have not had my calls returned or emails replied too.
Starting to think its a con.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Excellent value and service is mostly great!”

Written on: 02/11/2012 by GraceNSingh (1 review written)

The items sold are fairly expensive due to the brands that they are made by, however Phix always offer excellent discounts and have frequent sales which are brilliant for customers who want to dress uniquely but are on a tight budget! When I have recently ordered from Phix, the delivery is quick and the items are easy to order, although there was an incidence months ago when I ordered a pair of jeans that didn't arrive. After two months or so of trying to contact Phix for the jeans or a refund… Read Full Review

Report this review
★★★★★

“A Great Website!”

Written on: 01/11/2012

I was very happy with my delivery, I got exactly what I thought I would get, at a very reasonable price, and very good delivery! I have recommended to a couple of friends already, and I am planning to order from them again. There wasn't anything that I didn't dislike about this company, they had something for everyone, and that's coming from a person who can be quite picky! Excellent pair of shoes, they came exactly what I thought they would be like, and I am very tempted to buy a whole lot… Read Full Review

Report this review
overview