Bannatyne Health Clubs Reviews - www.bannatyne.co.uk

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★★☆☆☆
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★★★★☆
Bannatyne Health Clubs www.bannatyne.co.uk

“I enjoy going!”

Written on: 21/02/2013

Me and my partner recently joined Bannatynes at Mansfield after moving from another gym. It's a lovely place with all the facilities i would expect from a mid range gym. The class timetable is varied and great for early risers like me. The gym itself has some lovely new shiny equipment and plenty of it. The gym room isnt the most fancy room i've seen but it's ok and always very clean. The pool area is excellent and again always spotless, as are the changing rooms. The changing rooms… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Awful, like a leisure centre do not use for spa day!”

Written on: 20/02/2013

Used a spa day voucher for me and my husband and wish we had chose another. The place is like a leisure centre screaming babies in the lounge and only place to eat or drink are noisy vending machines buzzing away in the lounge. Tv blaring and people being shown round for gym memberships. No one shown us how to use lockers as most have a pad lock so could not use these the coin operated ones were full and not clearly marked. The pool is nice but the man cleaning round us while we swam was awful… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatynes Eastbourne Been there done that , wouldn't...”

Written on: 20/02/2013

Bannatynes in Eastbourne is a reasonable gym and facility BUT the whole Bannatyne cancellation policy thing is crazy. I have worked away for some time so finished my gym membership and was just thinking about rejoining a gym, suddenly remembered (as result of these helpful reviews ) the aggro I had when I wanted to finish my membership last time. So I will look at the local council run gym (Sovereign centre Eastbourne) or maybe the Grand Hotel both of which come highly recommended by… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Even when you give notice they ignore you”

Written on: 09/02/2013 by Truth1 (1 review written)

I had been a member of bannatynes for three and a half years. I finally had enough of things constantly being out if order and having to share a pool in peek time, with mothers who bring their children along with all that's child's bath toys!! So I was swimming up and down with plastic donnasours, elephants you name it bobbing up and down the whole pool. With staff unwilling to do anything about it. So October 2012, I wrote to the Folkestone gym, explaining my problem and giving the 3… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Dirty with rude staff!!! ”

Written on: 07/02/2013

Disgusting for a private gym!! Filthy with rude staff!! The domestic staff walk around like managers leaving filth everywhere!! I would NEVER recommend this company. I used to be a member of Virgin Health Club in London and for £5 more per month it was a pleasure to train at!!! The showers stink and are disgusting!! The pool walk way is foul!!! Dirt everywhere!! The sauna is never cleaned!! The reception staff are rude!! Don't waste your money!!!… Read Full Review

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★★★★★
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatynes Worksop is perfect ”

Written on: 01/02/2013

I have been a member for a good part of a year and find the Staff (from Domestic to Management), Facilities and other Members excellent. My wife and I always look forward to our evenings at the club (3 times per week). For anyone joining Bannatynes at Worksop, all I can say is don't be put off by the other reviews, ask other people who have joined at Worksop. … Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatyne Health Clubs In Grove Park is terrible,the...”

Written on: 04/01/2013 by terry555555 (1 review written)

Bannatyne Health Clubs In Grove Park is terrible,the people who working there all not friendly,also the manager sarah is awful ,not happy with their service :(… Read Full Review

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Minky967's Response to terry555555's Review

Written on: 27/02/2013

I agree.
most of the staff are rude and un-careing. i feel sorry for the domestic staff who try to do a fantastic job under poor conditions and i am sure they get a poor wage aswell. i just hope that the powers that be read this and take action...

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“A budget gym charging mid-market prices”

Written on: 29/12/2012 by MimiTaylor (1 review written)

I wouldn't recommend this gym. Frequently service is given with a sneer rather than a smile, particularly by some of the gym instructors. The gym floor is pretty dark which can feel a little depressing. Although the free weights area is well equipped and pretty popular. There are a lot of cardio machines but I would appreciate a climbing machine rather than repeats of the same equipment. On the plus side there is a wide choice of TV and radio channels to watch when working out… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Unreasonable, unfair and rude attitude”

Written on: 20/12/2012 by Doctor2012 (1 review written)

When after 10 months of membership I unexpectedly found another job in a different area with no Bannatyne club closeby their reaction and behaviour was rude and unfair. I explained to them at the club and they said there was nothing to be done and I have to pay for the whole 12 months. They did not mention that I needed to give notice at 9 months in order to be able to leave at 12 months. Later they asked me not only to pay for 12 months but even more because I had not given notice at 9… Read Full Review

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Commensense1984's Response to Doctor2012's Review

Written on: 10/03/2013

it is clearly stated in the contract those terms. 3months notice may be handed in from the ninth month any point after that it is 3 months notice at all times

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Rubbish service, club and Spa. Avoid Bannatyne's Banbury”

Written on: 09/12/2012 by truthsayer3 (2 reviews written)

4th time I have been basically verbally attacked by the same nasty old lady at Bannatynes Banbury Club. Half way through my shower she was shouting from the other end of the changing rooms telling me a man was cleaning the toilets and changing rooms and left banging the door. Yes. This is fourth time she has done something like this and nothing was done despite an official complaint to the new manager Paul last time she was unprofessional and rude to her customers. The changing rooms (women)… Read Full Review

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★★★★★
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatynes Barnsley "Great"”

Written on: 19/10/2012

I joined in June and love the place. The facilities are excellent and very clean. All the staff are friendly and approachable, will pass the time of day. The pool, sauna, steamroom, relaxation room are a real treat. Its a little pricey but you get whato pay for… Read Full Review

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Gymbunny1155's Comment

Written on: 12/11/2012

This review seems to be an inside job and I am sure there are rules against this type of manipulation.. Conversations among members seem to revolve around the rudeness of majority of staff and unresponsiveness of the manager to comments, concerns and complaints as you can see from the rest of the reviews.

There isn't a reasonable quality gym for miles and Bannatyne are abusing their monopoly.

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Elisilla10's Comment

Written on: 16/01/2013

yes, probably its just wait until you want to cancell it

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Unapproachable, heavy handed - steer clear of...”

Written on: 02/10/2012 by Booth A (3 reviews written)

A tip for all of you who are trying to get out of contracts - offer to send in a petition - My club removed the scales from the changing rooms & replaced them with ones you have to pay £1. We used to get weighed all the time - not unreasonable in a gym - so it was going to cost us a fortune plus the new scales were inaccurate as they measure your height & gave me 3 different readings so BMI was wrong. We asked if the free scales could be put back alongside the new ones - as the decision was… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Cancellation Policy Farce”

Written on: 28/09/2012 by say.it.like.it.is (1 review written)

I attempted to cancel my membership with Bannatyne's about a week ago. I was aware of the 3 month cancellation policy (even if you're out of contract), so as soon as I found out I was moving I notified the club. I was advised that my last payment would go out on the 1st December and I could use the club until the end of December. I assumed that it would be 3 months from the date of cancellation, but low and behold, it's not. Apparently it's 3 months from your next payment, so if you cancelled 1… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“NO REPLY”

Written on: 25/09/2012

I booked for a treatment for 9am and was told when I arrived that they had phoned my works at 5.30 pm knowing full well when they left the message nobody was there (as recorded message says works and offices closed at 4.30 pm and reopen at 9am. I send an email to Tamworth branch complaining and had now reply and then to head office complaining I didnt even get the courtesy of a reply off them. Although I have had no problem with treatments in the past I think they could have at least… Read Full Review

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★★★★★
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatyne Health Club Cardiff”

Written on: 01/09/2012 by maysm (1 review written)

I have been at the gym for about 10 weeks and although there were a few admin issues with my direct debit payment there is nothing I would complain about. I only use the gym facilities and all the staff I come across are very kind and helpful. Bannatyne offers a free of charge 6 week fitness review with one of the fitness advisors and for me without that I would be undoubtably lost. The fitness advisors give you a tailored workout to suit the goal you want to achieve. My fitness advisor is a… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatyne Gym”

Written on: 29/07/2012

After enjoying a spa day as a gift at the Quay Street gym, I decided to join the Chepstow Street gym due to location. During joining I was told exactly what I wanted to hear. This caused problems later. How the gym dealt with my complaints was to break into my locker remove my stuff and then when complaining about this to revoke my membership after accusing me quite unfairly and untruthly of swearing at a member of staff over the phone. I advised them to invest in staff training as, if this is… Read Full Review

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Gymbo's Comment

Written on: 09/01/2013

I agree, Chepstow service does not match the other Manchester Gyms. I find the towel inconsistancies silly.

The staff are snotty and sadly so are a number of the members (clique). Even more annoyingly is the instructors favourtism with the clique who are at the front of every class. Ignoring anyone else in classes who might be struggling or need advice.

There is a lot of changing room birchiness.

The location and validated parking is the only advantage to this gym. Though the lady with short blonde hair on reception is lovely.

Avoid this gym if you are new or a first time gym member, its not friendly at all. Whereas Quay street and Whitworth are.

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Sophia87's Comment

Written on: 28/01/2013

Hi

I signed up to the chingford branch in November 2012, I informed the staff that I was expecting to relocate in the new year and was told told that it would not be a problem to cancel my membership in the first three months, I have the document to prove that this was said to me. I have again been relocated and there is not a bannatyne gym where I will be moving. I have made numerous phone calls and each time have been told to send an email which I have done and I am still awaiting a response. After reading the comments posted it seems that I am not the only person struggling with the customer service received and the lack of response from head office to resolve this issue.

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★★★☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Could have been better”

Written on: 28/07/2012

We enjoyed our time at Bannatynes today. But we felt that there wasn't enough facilities there for people on a spa day. At the steam room, sauna and jacuzzi you could only fit a few people in and we were finding we had to queue to use these facilities. The relaxation room was full, and as we could not lounge round in our swimwear we had to get dressed constantly. As there were no robes available all day either. The swimming pool was restricted due to children's swimming lessons and groups of… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bit of a con”

Written on: 30/06/2012

The gym was alright, plenty of good machines, however the whole thing feels like a but of a con, I would advise that you read all the small print before taking out a membership. The staff are rude and they snap at you, overall not a great experience. I wasted my money, I would advise finding a small, local gym. It will be a lot friendlier. Who needs state of the art gym equipment, when you do not feel welcome. … Read Full Review

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★★★★★
Bannatyne Health Clubs www.bannatyne.co.uk

“Barnsley Bannatyne's Health Club”

Written on: 08/06/2012

Great gym, great staff, especially on reception! They all know my name, know what classes to book for me before i ask, i've been a member for years and just had a great time today and thought i'd share for a change. If you're thinking of joining a gym, look here first, the little extra you pay is well worth it when you look at the extra quality of equipment, staff and cleanliness you receive. Be back again tomorrow for zumba. Pat… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“bums”

Written on: 08/06/2012

Bannatynes Ashford certainly needs an update in the changing room showers. Clear glass where bums have rubbed against it allows views into next cubicle Lovely!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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