Bannatyne Health Clubs Reviews - www.bannatyne.co.uk

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★★☆☆☆
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★☆☆☆☆

“very disappointed”

Written on: 23/10/2013 by MartaCordelero (1 review written)

I certainly do not recommend this gym, very poor customer care, very quick to sign a contract with you, but be aware that if you will have any health issue during the membership they would not return your money, that is how they work. I have lost £600 this way and I would rather spend these money on charity than on so unrespectful people that take care only about their pockets… Read Full Review

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★☆☆☆☆

“WORST GYM EVER - RUDE STAFF”

Written on: 22/10/2013 by mrck1 (1 review written)

AVOID JOINING THIS GYM ESPECIALLY THE GROVE PARK ONE * STAFF HAVE AN ATTITUDE PROBLEM * IF ANY PROBLEM DOES ARISE YOU HAVE TO GO THROUGH HEAD OFFICE. * CANCELLATION LETTER GIVEN, SOME HOW THEY HAVE LOST IT AND EXPECT ME TO PAY FOR THE MONTHS PRIOR TO CANCELLATION. NOT VALUE FOR MONEY AT ALL BETTER OF JOINING A LOCAL COUNCIL GYM! AVOID AVOID AVOID AVOID THIS GYM!… Read Full Review

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★☆☆☆☆

“aberdeen - terrible”

Written on: 10/10/2013

I'm writing this review as I'm currently sitting in the waiting area to be shown around the club in the hope to join...been here for over half an hour, obviously don't want my money! Goodbye… Read Full Review

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★★★☆☆

“Gradually went downhill”

Written on: 10/09/2013

I was a member of a Bannatyne's Gym for five years. During that time I saw a deterioration in the service to its customers. At first there were plenty of trainers to advise but then personal training came in and that seemed to put an end to the number of trainers in the gym. I made sure that when I handed in my letter of cancellation that I had an acknowledgement at the same time. I was not impressed by receiving a phone call from Bannatynes two days before my membership ceased asking if I… Read Full Review

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★☆☆☆☆

“rude unhelpful staff at revive health spa (russell sq...”

Written on: 08/09/2013 by mcquhae (1 review written)

i bought an hour long massage for my wife online. when it came to book she couldnt get through. there is also no call back or answerphone facility. after several days of trying she contacted the main reception at the club. the lady said the spa was useless at answering the phone and that she would personally get someone to call her. a woman from the spa called my wife. my wife complained that she had tried for days to get through. the woman snapped 'im calling you now arnt i?' she told my wife… Read Full Review

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★★☆☆☆

“Terrible spa day”

Written on: 02/09/2013 by Rachelleayres (1 review written)

4 of us booked a spa day at Bannatynes in Hastings. When we first got there we filled in the registration form which was badly photo copied writing was all over the place. I would of thought that if Duncan Bannatyne was going to put his name to something that you would expect a certain professionalism. The 1st receptionist was very unhelpful and explained that she was just not with it today. We went to receive our treatments (that had been ore booked) we asked about the robes and slipper that… Read Full Review

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★☆☆☆☆

“Lost cancellation letter”

Written on: 24/08/2013

Another case of Bannatyne's saying they never receiving a cancellation letter and saying we owe them money after we cancelled our direct debit several months after the notice period would have expired. Very shabby treatment. Don't sign up with them… Read Full Review

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★☆☆☆☆

“Worst gym ever!”

Written on: 12/08/2013

Looked at the gym, seemed ok and the person showing me around on the Tour seemed ok, until they got my money I was just another sucker who signed up for being thrown aside and forgotten about. That isn't even the worst part, at first the prices seemed quite flexible but then after I was nearly bankrupt and I had no idea that I had to give three months notice when quitting and still had to pay! The staff are really rude and ignorant and all have dollar signs in their eyes, the food… Read Full Review

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★★☆☆☆

“If you like instant coffee and bog standard service great!”

Written on: 09/08/2013

Got bought a spa day and went to Millbank as I live in London. Wrong choice. Only had instant coffee or tea on offer. There was no where to get food from and yet I was not told. The facilities are poor. Take a padlock if you want to use a locker and when six women wanted help with how to work the lockers the only girl on reception said she could not show them as she could not leave reception. I really expected luxury but my local gym offers a better service. I had been booked in for three… Read Full Review

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★☆☆☆☆

“Filthy, poorly maintained, pool is a disgrace...”

Written on: 17/07/2013 by sciamo (2 reviews written)

I do hope you take the time to read this review. I hope it will help you to make good choices. Bannatynes Quay Street is one of three Bannatynes gyms in Manchester City Centre. Although they are the same company, if you want to use your membership in another location they don't share data and you'll have to manually sign in. The Gym: The gym is spacious and well equipped. People there are gym fit, fat, hairy, average - all sorts. You'll feel comfortable no matter what. The equipment is… Read Full Review

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★★★★☆

“Wakefield - great club”

Written on: 16/07/2013

I've been a member of Wakefield's club for over a year now and think it's great. It's constantly being cleaned (I do tend to go in the morning though), the facilities work and if there's a problem they're fixed promptly. The staff are lovely and friendly and the membership team open about fees and costs. I pay annually so have never had an issue with having to cancel my membership. I can't complain at all and happily endorse it to all. A lovely relaxing club… Read Full Review

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★☆☆☆☆

“Worst place ever”

Written on: 05/07/2013

I am a member in Aberdeen. Building and facilities are really good. Classes are excellent and very high level. Stuff changing very often, I asked one of the stuff and stuff told me, that it's because of poor treatment. People leaving because they are not happy there. I saw a few stuff crying there because it was way to much for them. usually nobody on receptionist at evening, bar as well. Order food is nearly impossible. Cleanliness is poor too, changing rooms ( special mens) are absolutely… Read Full Review

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★☆☆☆☆

“broadstairs bannatynes worst experiance EVER ”

Written on: 01/07/2013 by CAMILLAGILL1 (1 review written)

i have just turned 19 years old and was 18when opening a membership with banntynes. they looked like an absolutly amazing gym really sold me when taking me on a tour, id also been a previouse member with my familly when i was lot younger and loved it then too, however the experiance i have had this time round has been nothing but constant stress. first of all they didnt have any cards at the time of me joining to print me my gymmembership card, weeks adn weeks later still NO card then one day… Read Full Review

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Rodney7's Response to CAMILLAGILL1's Review

Written on: 27/12/2013

Firstly if you are stupid enough to give your number to a guy what do you expect, secondly maybe you should spend your money on a spell checker

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Poorspelling's Response to CAMILLAGILL1's Review

Written on: 03/08/2014

Instead of going to the gym, spend your money on learning how to spell and correct grammar use.

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★☆☆☆☆

“short staffed and dirty”

Written on: 26/06/2013

the staff are always run off thier feet and only stay a short while.half the class instructors have left as they can no longer play thier own music.very unhygenic food handling in the cafe,NEVER eat there if you value your health. i have never been offered a program or approached by gym staff in 3 years. its a nice building and in a handy location… Read Full Review

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★★☆☆☆

“NOT VALUE FOR MONEY”

Written on: 24/06/2013 by rumogi (1 review written)

I AM THE MEMBER OF LUTON BRANCH, IT USED TO BE LIVING WELL, BUT NOW ITS BANNATYNE . LOCATION IS GREAT, BUT ITS FACILITIES ARE JUST NOT UP TO DATE.SPECIALLY AT THE POOL SIDE. ZACCUCI DONT ALWAYS WORK TO ITS FULLEST. EMERGENCY TELEPHONE AT THE POOL SIDE IS AS GOOD AS NOT HAVING ANY, SO IF YOU HAVE PROBLEM TO REPORT AT THE POOL SIDE YOU CANT. PEOPLE OFTEN JUMP INTO THE SWIMMING STRAIGHT FROM THE SAUNA ROOM, AND CLEANLINESS AROUND THE POOL IS NUN EXISTING… Read Full Review

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★☆☆☆☆

“Worst gym ever!!!”

Written on: 14/06/2013

Bannatyne's (Fairfield) - took over from GL14 and went hugely down hill. I was moving away from the area but would have cancelled our joint memeberhip even if I was staying. As I was not really around I cancelled over phone which was accepted by reception staff (no mention of contract terms). When direct debtis kept coming out (3 months later) I went in to see them when I was back in the area finalising a few things and was told the cancellation was not valid and should have been in writing. I… Read Full Review

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★☆☆☆☆

“Heartless & unsympathetic”

Written on: 29/05/2013 by SteveGoodman (1 review written)

At the beginning of April my brother Lee paid for a yearly membership at Bannatyne's gym in Wellingborough. Unfortunately 3 weeks later he was diagnosed with cancer of the lymph glands and obviously cannot now, or in the near future (or maybe ever) go to the gym. On being asked if they would refund his money they have said no - saying that it doesn't matter what his medical condition is. Thanks a lot!… Read Full Review

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Peterarnott's Response to SteveGoodman's Review

Written on: 11/06/2013

Welcome to dynamic fitness program of this modern age

Physical fitness is not only one of the most important keys to a healthy body, it is the basis of dynamic and creative intellectual activity.

 ¬Age 18 – 35
 28 Day experiment.
 You will receive very detailed work out plans and detailed eating plan.
 A lot of food will be consumed during the experiment. This is 100% essential and non-negotiable.
 The purpose of this fitness program is to disprove the common muscle building rules that only small gains can be made quickly. This is wrong and many scientific experiments have disproved this.
 10+ pounds of lean muscle will be gained. Fat gain will be a non-issue due to the structure of this program.
 English speakers will only be considered for the experiment.


These are few highlights of our fitness program and assure you the guaranteed committed results. Therefore, request to the enthusiastic personalities who are conscious of health maintenance to contact me via email for further details/ guidelines.

Your well-wisher
Peter Arnott
Email:- peterarnott92@gmail.com

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Danford's Response to SteveGoodman's Review

Written on: 18/07/2013

Bannatyne has been in the news for being heartless, rude & unsympathetic to cancer patients, just google Bannatyne bans cancer victim and you will see what you are up against. I was once a member and felt bullied by their lawyers and they care nothing for the views of their members.

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★☆☆☆☆

“Bannatyne Fairfield (gl14)”

Written on: 29/05/2013

I had been a member of the Gl14 health club which was purchased and renamed Bannatyne Fairfield. I am very disappointed to have needed to leave as I live just 30 seconds walk from the club, unfortunately the standards have become so poor I was left with no choice. I have trained at the club for over 5 years where there used to be a great atmosphere.I am disappointed to see a lot of staff come and go. For the first time in years there was the same fitness team for about a year, who were there to… Read Full Review

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Peterarnott's Comment

Written on: 11/06/2013

Welcome to dynamic fitness program of this modern age

Physical fitness is not only one of the most important keys to a healthy body, it is the basis of dynamic and creative intellectual activity.

 ¬Age 18 – 35
 28 Day experiment.
 You will receive very detailed work out plans and detailed eating plan.
 A lot of food will be consumed during the experiment. This is 100% essential and non-negotiable.
 The purpose of this fitness program is to disprove the common muscle building rules that only small gains can be made quickly. This is wrong and many scientific experiments have disproved this.
 10+ pounds of lean muscle will be gained. Fat gain will be a non-issue due to the structure of this program.
 English speakers will only be considered for the experiment.


These are few highlights of our fitness program and assure you the guaranteed committed results. Therefore, request to the enthusiastic personalities who are conscious of health maintenance to contact me via email for further details/ guidelines.

Your well-wisher
Peter Arnott
Email:- peterarnott92@gmail.com

Reply to this comment
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★☆☆☆☆

“Staff lie when re-joining and trying to cancel”

Written on: 18/05/2013 by Smartdoodle (1 review written)

Joined blackpool gym with my husband about 5 years ago and decided after a couple if years we didnt have the time to go so have our 3 month notice and left. A couple of years ago i had more time so went to rejoin. I was clearly told that as i was rejoining i wouldn't be tied into a 12 month contract and would only need to give 1 month notice to leave. I agreed to this so signed back up. Now 2 years later i found i am pregnant so wont be able to attend for a while. Sent in my months notice and… Read Full Review

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Peterarnott's Response to Smartdoodle's Review

Written on: 11/06/2013

Welcome to dynamic fitness program of this modern age

Physical fitness is not only one of the most important keys to a healthy body, it is the basis of dynamic and creative intellectual activity.

 ¬Age 18 – 35
 28 Day experiment.
 You will receive very detailed work out plans and detailed eating plan.
 A lot of food will be consumed during the experiment. This is 100% essential and non-negotiable.
 The purpose of this fitness program is to disprove the common muscle building rules that only small gains can be made quickly. This is wrong and many scientific experiments have disproved this.
 10+ pounds of lean muscle will be gained. Fat gain will be a non-issue due to the structure of this program.
 English speakers will only be considered for the experiment.


These are few highlights of our fitness program and assure you the guaranteed committed results. Therefore, request to the enthusiastic personalities who are conscious of health maintenance to contact me via email for further details/ guidelines.

Your well-wisher
Peter Arnott
Email:- peterarnott92@gmail.com

Reply to this comment
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Contractcomplaints's Response to Smartdoodle's Review

Written on: 18/08/2014

did you not read the terms and conditions of the contract when you signed up?

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★☆☆☆☆

“Would not give me price list”

Written on: 13/05/2013 by MLH11 (1 review written)

I'm a real admirer of Duncan Bannatyne so thought I would make use of his Inverness facility for gym and spa during my 3-month stay in Scotland. I went in with my toddler to request a price list. I was told that they did not have any prices available. The only way I could get prices was to have a consultation appointment or go online. With a tired toddler and a mother-in-law waiting outside in howling rain I told the person behind the counter that I didn't have time for a consultation and was… Read Full Review

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Peterarnott's Response to MLH11's Review

Written on: 11/06/2013

Welcome to dynamic fitness program of this modern age

Physical fitness is not only one of the most important keys to a healthy body, it is the basis of dynamic and creative intellectual activity.

 ¬Age 18 – 35
 28 Day experiment.
 You will receive very detailed work out plans and detailed eating plan.
 A lot of food will be consumed during the experiment. This is 100% essential and non-negotiable.
 The purpose of this fitness program is to disprove the common muscle building rules that only small gains can be made quickly. This is wrong and many scientific experiments have disproved this.
 10+ pounds of lean muscle will be gained. Fat gain will be a non-issue due to the structure of this program.
 English speakers will only be considered for the experiment.


These are few highlights of our fitness program and assure you the guaranteed committed results. Therefore, request to the enthusiastic personalities who are conscious of health maintenance to contact me via email for further details/ guidelines.

Your well-wisher
Peter Arnott
Email:- peterarnott92@gmail.com

Reply to this comment
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