MCE Car & Motorcycle Insurance Reviews - www.mceinsurance.com

★★★★☆
4.0 / 5
2288
78.9% of users recommend this
  • Customer service

  • Value For Money

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MCE Car & Motorcycle Insurance www.mceinsurance.com

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★★★★★

“have used for years always a good service and well priced”

Written on: 18/04/2016 by Gardner340 (1 review written)

We have used mce for a few years now always been a good service and well priced compared to other insurance companies. Mrs has her bike insured and never had a problem. Will continue to use for a few more years probably… Read Full Review

Bigedmce's Comment

Written on: 25/04/2016

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★☆

“Very helpful service ”

Written on: 18/04/2016 by JamisonCantrell263 (1 review written)

This is my second time using MCE and they are very helpful and understanding , the insurance was very competitive even beating other insurers by 70 pound , I will recommend them to my friends also… Read Full Review

Bigedmce's Comment

Written on: 25/04/2016

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“into my 4th year with mce for my superbike insurance”

Written on: 18/04/2016 by bazathepaint (1 review written)

I have never dealt with anyone like mce. Just 101% in everything to do with my road bike insurance. Fast cover/the best quotes/so professional in what they do.The sales people are so knowledgeable. The easiest way to discribe. THEY ARE JUST THE BEST OUT THERE> Thanks… Read Full Review

Bigedmce's Response to bazathepaint's Review

Written on: 25/04/2016

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“best services ever”

Written on: 18/04/2016 by djsibel (1 review written)

Absolutely brilliant insured my range rover online got the best price ever saved over £800 on the next cheapest quote !!! Was quick simple and took less than 5 mins highly recommend to all… Read Full Review

Bigedmce's Response to djsibel's Review

Written on: 25/04/2016

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“Online quote cheaper ”

Written on: 18/04/2016 by 449Donaldson (1 review written)

Great insurer and have used them over the last few years and more than helpful. A lot better than other well known groups, would recommend online quote over phones it works out cheaper… Read Full Review

Bigedmce's Comment

Written on: 25/04/2016

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I'm glad we were able to get you sorted, thanks for the review!

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★★★☆☆

“Pushy aggressive sales call more expensive then online”

Written on: 18/04/2016 by Pagey386 (1 review written)

I got a email reminder from MCE about 3 weeks before my motorcycle renewal date so completed it and got quoted £181. Approx 1 week later MCE phoned me and I explained I had an online quote and tried to give the caller the reference number. He wasn't interested in that and was very pushy and demanding that he requoted me over the phone. I had the quote saved on the iPad in front of me so gave him the exact details and it came back £40 more expensive. He told me the online quote wasn't actually… Read Full Review

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★★★★★

“best company ever ”

Written on: 17/04/2016 by nikkiliddell666 (1 review written)

Have used mce before and never had a problem. Used them again today and still got an exceptional service. The lady I spoke to was very helpful and sorted my policy for me. We are also club mce members and really enjoy the benefits you get with mce. I would very highly recommend them to anyone. Outstanding company outstanding customer service. Managed to get through to speak to someone very quickly… Read Full Review

Bigedmce's Response to nikkiliddell666's Review

Written on: 25/04/2016

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I'm glad we were able to get you sorted, thanks for the review!

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★★★☆☆

“Insurance ”

Written on: 17/04/2016 by nsMcMahon287 (1 review written)

I tried 4 times booking insurance through the MCE website which failed 4 times. It kept coming up that the quote reference from compare the market was incorrect as well, so I had to go through finding a new quote on compare the market each time. Once I finally managed to pay there was no confirmation email at all. I received a phone call a day afterwards asking if I was still looking for insurance through MCE to which I replied "I think I already do". They checked and confirmed it is working… Read Full Review

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★★☆☆☆

“Confusing renewal quotes and time wasted”

Written on: 16/04/2016 by cgShields204 (1 review written)

Unfortunately, I received three different quotes, for the same renewal. The first was the automatic quote, which was more expensive than a second quote, also from MCE via a comparison site. The third quote was done over the phone, with MCE directly, which was the highest quote of the three..... A good 20 minutes was wasted completing the over the phone quote..... As I ended up just renewing via the comparison site quote..... All three quotes were from MCE, I'm just frustrated that the best… Read Full Review

Mce_Customer_Services's Comment

Written on: 18/04/2016

Hello

Were sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.
Please email with your contact details and policy reference if known and we will then arrange a time convenient to contact you.

Please be assured that MCE take all feedback extremely seriously.

We look forward to hearing from you
Kind Regards


Customer Services Team

MCE Insurance

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★★☆☆☆

“I call many time still no send me insurance certificate .”

Written on: 16/04/2016 by Cooperxa1958 (1 review written)

I call many time still no send me insurance certificate… Read Full Review

Mce_Customer_Services's Comment

Written on: 18/04/2016

Hello

Were sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.
Please email with your contact details and policy reference if known and we will then arrange a time convenient to contact you.

Please be assured that MCE take all feedback extremely seriously.

We look forward to hearing from you
Kind Regards


Customer Services Team

MCE Insurance

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★★★★★

“Grezat deal”

Written on: 16/04/2016 by 175Kehoe (1 review written)

Good service professional operator and good value for money. QED… Read Full Review

Bigedmce's Comment

Written on: 25/04/2016

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Price AND Service”

Written on: 15/04/2016 by 420Maxwell (1 review written)

Having carried out a lot of checks on comparison sites I could find nothing to match MCE insurance. My leathers and riding gear are just as important as my bike and they are covered, This makes the policy really good value. Why would I go anywhere else? I would recommend everyone to have a look before they insure next time. I would just have liked the option to opt out of the breakdown cover as many people already have this cover. This may save a couple of £ but it is a small point… Read Full Review

Bigedmce's Comment

Written on: 25/04/2016

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★☆

“Happy with quote but few wee annoying things”

Written on: 15/04/2016 by eamonn555 (1 review written)

Renewed my motorcycle policy on gsxr750. Rep did not have details from previous year available to cross reference, so there was no way for me to clarify some of the details I provided last year, it's as if u are a new customer. Rep was not able to refer to last years price I paid, so after getting quote and call ending, I had to find last year's email to see how much policy cost. Policy went up by €27. As Irish customer I went to find breakdown contact no in "keyfacts" page. It reads 0818 if… Read Full Review

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★★★★★

“brilliant bike insurance”

Written on: 15/04/2016 by jtaylor1988 (1 review written)

very good company to be insured with use them every time i get a new bike the cheapest around with the best quality service… Read Full Review

Bigedmce's Response to jtaylor1988's Review

Written on: 25/04/2016

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★☆☆☆

“A good price but poor service”

Written on: 15/04/2016

No issues until I changed my bike and wanted to cancel my policy. I was then told that they would hold onto my refund for a few days because that was the way their system worked. The girl on the phone was then quite aggressive when I suggested that it was my money not theirs and their system should be changed. What made it worse was she seemd to think I was in the wrong for questioning why I couldn't have my money right away. The fact I was no longer benefitting from the insurance dind't seem… Read Full Review

Mce_Customer_Services's Comment

Written on: 16/04/2016

Hello

Were sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.
Please email with your contact details and policy reference if known and we will then arrange a time convenient to contact you.

Please be assured that MCE take all feedback extremely seriously.

We look forward to hearing from you
Kind Regards


Customer Services Team

MCE Insurance

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★★★☆☆

“Good Price Let Down By After Sales Support”

Written on: 15/04/2016 by Smarttf455 (1 review written)

Best price but the electronic policy docs took days to arrive and some aspects were incorrect. Took me four days of chasing to get the statement of fact properly corrected. I finally managed to get through to a very conscientious member of staff who got the whole thing sorted out and had the corrected docs with me in 20 mins, even taking the trouble to call me back too. To summarise, a good price let down by poor after service… Read Full Review

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★★★☆☆

“my policey”

Written on: 15/04/2016 by Waltery81 (1 review written)

Great prices over the internet, got my policey yesterday paid it in full and my bike is still showing as uninsured and still havnt recieved policey yet… Read Full Review

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★★★★★

“good agent ”

Written on: 15/04/2016 by FinleyWarner368 (1 review written)

if it wasn't for the agent I probably would have changed company but she was 5*… Read Full Review

Bigedmce's Comment

Written on: 25/04/2016

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Pretty Good”

Written on: 14/04/2016 by PJGrant85 (1 review written)

iv bin with mce for 15 years and the agent who i spoken to on 22/03/2016 she very lovely lady went that extra mile for me mce couldn't ask for a better member staff on there team i would recommend mce to anyone long as they have staff her Many Thanks … Read Full Review

Bigedmce's Response to PJGrant85's Review

Written on: 25/04/2016

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“Amazing”

Written on: 14/04/2016 by ronathanG (1 review written)

Very good service, easy to use portal, will defiantly recommend to friends… Read Full Review

Bigedmce's Response to ronathanG's Review

Written on: 25/04/2016

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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