MCE Motorcycle Insurance Reviews - www.mceinsurance.com

Click here if this is your business
★★★★☆
3.7 / 5
71.3% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
MCE Motorcycle Insurance www.mceinsurance.com - Ask a question now

Media Gallery for MCE Motorcycle Insurance www.mceinsurance.com

MCE Motorcycle Insurance www.mceinsurance.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Excellent service from MCE”

Written on: 18/04/2014

I found dealing with MCE insurance a pleasure. I normally hate having to ring these company's up to sort out my insurance, but this was easy and pleasant. The staff are very polite and very helpful. I had motorbike insured with in a few minutes. Highly recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 23/04/2014

Hi there!

Glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great Price and Product”

Written on: 17/04/2014 by KevM269 (1 review written)

Having used an online compare site i chose MCE because they offered breakdown after a little time on the phone Ray sorted a deal that ended up cheaper and reduced the excess, nice to feel like your getting a good service for a change… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to KevM269's Review

Written on: 23/04/2014

Hey Kev,

Glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“The yearly Insurance fight made easy”

Written on: 17/04/2014

Yes its the time of the year that we have the hassle of getting the bike insured & all the grief that comes with with from the insurance companies . Well im glad mto say that i didnt have this grief & hassle this year as i called MCE & want greeted on the phone by a very cheery advisor. I was on the phone for about 10 mins & i was done & dusted . MCE were not the cheapest but the speed , level of service & hassle free factor come into play when customer is making a pain purchase as insurance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 23/04/2014

Hi there,

Thanks for the kind words! Hear at MCE we believe that you should be out on your bikes and sorting insurance shouldn't slow you down!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Customer service on renewal”

Written on: 16/04/2014 by Chapmanbr (1 review written)

I've been a customer for a number of years, and am continually impressed by the level of attention ( and reminders ) given for renewal. Completed over the telephone the whole process was easy and efficient and even the dull bits were well presented. Made a painful process bearable in a reasonable timeframe + the 15 months for the price of 12 is a nice bonus ! All good and the provision of documents by e-mail makes it easy not to lose important documents… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to Chapmanbr's Review

Written on: 23/04/2014

Hi there,

Glad to hear we got you sorted for another year!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Customer Service”

Written on: 16/04/2014 by Zoey451 (1 review written)

Always quick to get through on the phone to a human - although ludicrously and unnecessarily long legal bit at the beginning of every call. Nevertheless, very good service from their people… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 17/04/2014

Hey Zoey!

Thanks for the kind words! Sadly we are required by law to go through all the legal jazz!

Now get out and enjoy that bike!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“my experience with wayne shann”

Written on: 16/04/2014 by Healy1964 (1 review written)

been with MCE for a few years now and this time i renewed on the phone with wayne who was very helpful and done everything he needed to to get the job done thanks!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 17/04/2014

Hey there,

Glad to hear Wayne got you sorted! I will let him know you were happy!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“The best phone call to insurance ever!!”

Written on: 14/04/2014 by Hannah426 (1 review written)

I spoke to a lovley woman from castleford she was pleasent and had a good laugh too its got to have been the best phone call to insurance ever also it saved me money win win a+++++… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 16/04/2014

Hi Hannah,

Glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Worst company ever”

Written on: 13/04/2014 by Karex (1 review written)

I wouldn't recommend MCE to anyone. They over charge, don't payout on time, very bad service. I waited 20mins on a 0871 number, as soon as they picked up and I said my bike had been stolen they hung up, so I had to waste another 20mins. I was paid out way less than the market value of the bike. I was forced to pay my policy out full after my bike was stolen. They might be a little cheaper than other companies but its worth paying that little more. DONT LOOK AT THE REVIEWS ON THEYRE PAGE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mce_Customer_Services's Response to Karex's Review

Written on: 14/04/2014

Hello,

I’ve read your review and I would like to take some time to look in to your query further.

Would you be able to send me some further details so I can locate your policy?
You can contact me by emailing your details to us and in the subject line could you note review centre and make for the attention of Jackie.

I hope to hear from you soon.

Amy

Customer Service Team Manager

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“My MCE experiance with Reece Yule ”

Written on: 10/04/2014 by gmccraw (1 review written)

Ask for Reece Yule, very helpful, quick and honest, managed to sort out issue the comparison web site caused - be aware the money supermarket sites do not give accurate information which can increase you quote, thanks to Reece he managed to help and managed to honor the quote. Mr McCraw (Aberdeen) on behalf of son Josh… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to gmccraw's Review

Written on: 11/04/2014

Hi there,

Glad to hear we got Josh sorted!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Gmccraw's reply to Bigedmce's Comment

Written on: 11/04/2014

Your welcome. It's funny how most of the Jokers like Bike Insurer, AVIVA Bennetts etc promise the earth on the web but when it come to the crunch they simply waste your time - they should type NO YOUNG DRIVER WELCOME or IF UNDER 21 DO NOT APPLY, glad to see there is still one or two out there that do not discriminate young driver; we were all young at one point!

Go MCE, MCE, MCE.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's reply to Gmccraw's Comment

Written on: 11/04/2014

Too right! We're all about getting you guys out on your bikes here at MCE, that's where you should be!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 3 Comments
★★★★★

“Good professional service”

Written on: 07/04/2014

First call I made to MCE was not very good. the chap was not helpful and wanted to charge me over £100.00 more than the quote I had from MCE. The second call was much better. the chap Lewis Martin was very good and no only honoured my quote but made the policy better for me with little extra to pay. I have been with MCE for a couple of years now bu had it not been for a second call being good I would have gone elsewhere. Well done Lewis… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 08/04/2014

Hi there,

Thanks for the feedback! I will look into this! Glad to hear Lewis got you sorted though!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Multi Vehicle Motor Cycle Insurance”

Written on: 05/04/2014 by Mike_V (1 review written)

Used this site after they popped up on a well known insurance comparison site. My old insurers were unable to offer multi-bike insurance and declined to quote - apparently two bikes with only one insured (51 years young with 30+ years experience!) rider was too high risk. MCE offered a single policy for my fire-blade & blackbird at a very competitive rate. Spoke with two advisers both were very helpful and efficient, after setting up the policy the documents were sent (e-mail) within the hour… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to Mike_V's Review

Written on: 07/04/2014

Hi,

Glad to hear we got you sorted!

Now get out and enjoy those bikes!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Multi bike policy”

Written on: 04/04/2014 by BIlly8Boy (1 review written)

I've been insured with MCE in the past and felt i was overcharged for my policy but looking back it makes sense seeing as i was a reckless teen on an RS125 trying to add a massive custom hardtail chopper to the policy. since then i have insured an Enfield bullet with MCE as they came up top in a comparison website and i know these guys are the real deal when it comes down to bike insurance. i have been fully comp on my 350 thumper for a few months now for cheap as chips. However, due to recent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to BIlly8Boy's Review

Written on: 11/04/2014

Hey Billy,

Glad to hear we got you sorted!

Now get out and enjoy them bikes!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“terrible service.”

Written on: 01/04/2014 by A.Shand (2 reviews written)

I am insured with MCE. I took a policy with them after being attracted by their 15 months for price of 12 offer as well as BSB privileges. A few weeks later out of curiosity i got a quote from them through MCN compare for 12 months that was a lot cheaper and the service I got going direct in the 1st place was terrible. I was forced to repeat my details a number of times on the phone which is fair enough in itself, but having been through this I DO NOT then expect to be delayed receiving my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mce_Customer_Services's Response to A.Shand's Review

Written on: 02/04/2014

Hello,

We do apologise for the level of service you’ve received when contacting our office.

It is not our normal practice to wait 6 weeks for a call recording and you can make amendments during any time throughout the term of your policy. Therefore could you email me your contact details to enable us to investigate this further for you?

You can do this by emailing us and in the subject line could you note review centre and make for the attention of Jackie.

We hope to hear from you soon.

Jackie
Customer Service Manager

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

A.shand's reply to Mce_Customer_Services's Comment

Written on: 14/04/2014

I would like to say thanks to Jackie who has looked into my case and sorted everything out for me.
Although my initial experience with MCE wasn't good, Jackie has restored my trust, having gone to such length to put everything right again.
I will now look to renew my policy with them once again.
Thanks,
Adam.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★☆☆☆

“severely lacking ”

Written on: 31/03/2014 by lk3342 (1 review written)

I previously was insured with MCE so when my renewal came through I rung up to check my renewal. Considering I paid just over £800 last year so I had 1 year no claims bonus. Initially they tried to make me pay my insurance by direct debit as a type of cover up I expect, I asked the person on customer service what would be the full price to pay and he said IT HAD GONE UP TO £1200! clearly I said no and then he went off to speak to a manager and when he came back it had mysteriously been… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mce_Customer_Services's Response to lk3342's Review

Written on: 02/04/2014

Hello,

Please accept our apologies for the problems you’ve encountered when contacting us.

So we can investigate this matter further for you please could you email me your contact details to us and in the subject line could you note review centre and make for the attention of Jackie.

I look forward to hearing from you shortly.

Jackie
Customer Service Manager

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Excellent Customer Service”

Written on: 29/03/2014 by Jakehunka (1 review written)

I spoke to a chap on the phone today about insuring my recently purchased Yamaha R6, he took me through all terms and conditions and then helped me with any that I didn't fully understand and was patient and understanding with helping, after talking to this great member of customer service I took the quote out with him and was spoken to very politely and everything was sorted straight away with no issues or hassles 10/10 for customer service!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to Jakehunka's Review

Written on: 31/03/2014

Hey Jake,

Glad to hear you had a good experience with us!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“Motorcycle Insurance renewal”

Written on: 29/03/2014 by Cantrellmx376 (1 review written)

After a little confusion with some newer members of staff spoke to an experienced staff member who sorted out my renewal quickly and easily, Will use again very good rates… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 31/03/2014

Hi there,

Glad to hear we got you sorted! And thanks for the patience with my newbies, they'll be up to speed in no time!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“Excellent Customer Service ”

Written on: 28/03/2014 by uxSoto1970 (1 review written)

I had occasion to contact MCE by phone and despite not being happy with premium rate telephone line I was dealt with by K R a customer service advisor. She was very professional and polite and helpful 10 out of 10 for customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 28/03/2014

Hi there,

Glad to hear we got you sorted!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great service ”

Written on: 27/03/2014 by Pupd (1 review written)

Great service, very efficient and polite call handling by Dee Higginbottom.. Many thanks MCE :-)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to Pupd's Review

Written on: 28/03/2014

Hi there,

Thanks for the kind words! I will let Dee know!

Now get out and enjoy that bike!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“MCE Motorcycle insurance quote”

Written on: 27/03/2014 by wpcsteph00 (1 review written)

Spoke to a Sales Advisor for a quote to beat my renewal with Bennetts Motorcycle a insurance. He was excellent in exposing all the information and very professional with how he dealt with me. He beat my renewal price with Bennetts and gave me a much better offer. Excellent service would recommend you speak to MCE for your bike Insurance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to wpcsteph00's Review

Written on: 28/03/2014

Hi there,

Glad to hear we got you sorted and got you the best deal out there!

Ride on!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Good customer Service-”

Written on: 27/03/2014 by BERTIE33 (1 review written)

I called to enquire about Motorbike insurance, and the staff i spoke to were friendly and really helpful in getting me a competative quote. I did compare prices with other insurance companies and the quote I got from MCE was the best by far- they took time to explain the various types of cover available to me, as I was unsure what I needed. In all the staff i had dealt with were really well informed about the products they were selling- which gave me confidence in the company and I therefore… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to BERTIE33's Review

Written on: 28/03/2014

Hi Bert,

Glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview