MCE Motorcycle Insurance Reviews - www.mceinsurance.com

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★★★★☆
4.1 / 5
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★★★★★

“Best customer service ever”

Written on: 18/07/2015 by Churchillsq401 (1 review written)

Many thanks to him (I forgot the name) who answered at my call it was a super energetic 50 years old man +!!!...should everyone take example from him...no only fix my mistake on less than a minute being really kind but made my day even better whit his fantastic humor!!!! Thanks man… Read Full Review

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★★★★★

“Best customer service ever”

Written on: 18/07/2015 by Churchillsq401 (1 review written)

Many thanks to him (I forgot the name) who answered at my call it was a super energetic 50 years old man +!!!...should everyone take example from him...no only fix my mistake on less than a minute being really kind but made my day even better whit his fantastic humor!!!! Thanks man… Read Full Review

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Bigedmce's Comment

Written on: 21/07/2015

That's great to hear!

I'll make sure I pass this on!

Ride on!

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★★★★★

“Review of MCE Motorcycle Insurance ”

Written on: 17/07/2015 by Reeves441 (1 review written)

I received a very helpful service from the person I dealt with (member of sales team). They were very helpful and I was very pleased with the my quote. :)… Read Full Review

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Bigedmce's Comment

Written on: 24/07/2015

Hi there!

That's great to hear, i'm glad you're happy with the service!

Ride on!

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★★★★★

“Proof of NCD”

Written on: 17/07/2015 by ReedTucker372 (1 review written)

Call answered promptly. Spoke to RachelBu. Extremely pleasant and personable, nothing too much trouble. Proof of NCD emailed within 5 minutes. Excellent customer service… Read Full Review

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Bigedmce's Comment

Written on: 21/07/2015

Hi there!

That's great to hear, i'm glad we got you sorted!

Ride on!

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★★★★★

“Custom Bike insurance”

Written on: 17/07/2015 by 499McGee (1 review written)

had a good responce, a good price but best of all MCE are not brikers its all in house, my bike is a special build, I was insured no Problem… Read Full Review

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Bigedmce's Comment

Written on: 24/07/2015

Hi there!

I'm glad we were able to get you sorted out!

Ride on!

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★★★★☆

“Easy to deal with.”

Written on: 16/07/2015 by Gregory377 (1 review written)

I was very impressed with the service i received from the sales team. They were very helpful. The only down side was having to listen to all the terms and conditions twice but that is not a critisism off MCE as that is standard with any insurance company. All in all I was very pleased with the service… Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hey there!

I'll be sure to pass this on!

Thanks for the review!

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★★★★★

“The best ever deal I could have possibly wished for.”

Written on: 15/07/2015 by Nichola1400 (1 review written)

Having chatting to the most helpful female operator in my opinion in this company,I was amazed of the final outcome of my insurance quote. All i can say is that this person should be running this company, this person was very polite, cheerful, and very understanding about my requirements.we spoke for over thirty minutes discussing all options and boy was it worth it!!.I would strongly recommend all Bikers to try this company. Once again thank you thank you thank you, MCE … Read Full Review

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Bigedmce's Response to Nichola1400's Review

Written on: 16/07/2015

Hey Nichola!

That's excellent, i'll make sure I get this review passed on to her!

Ride on!

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★☆☆☆☆

“Bunch of cheats”

Written on: 15/07/2015 by edwintauro (1 review written)

Motorcycle insurance on Honda VT750S, damaged due to skid on rain soaked road. I have had a claim with these insurers, after i had a skid on the 26 Jun 2015. A few initial follow ups and being called three times asking for same details despite of having been given a claim number. The Motorcycle was taken to storage with the recovery guys. Its been lying there since then. The third party that were assigned to look and estimated assigned it back to MCE as they wanted MCE to give a go… Read Full Review

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Mce_Customer_Services's Response to edwintauro's Review

Written on: 21/07/2015

Hello

I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.

I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email me with your contact details and policy reference if known for the attention of Jackie Spittles. I will then arrange a time convenient to contact you.

Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution

I look forward to hearing from you
Kind Regards
Jackie Spittles

Customer Service Manager
MCE Insurance

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★★★★☆

“Can't complain good talk”

Written on: 15/07/2015 by Captain0muffins (1 review written)

Spoke to Becky M about changing my policy over. She ran through all the details no problem nice and quick. Even had a laugh (in a professional manner of course) and even rang me back to let me know some important information that helps me avoid a bad situation. Really good, really friendly. Good job :)… Read Full Review

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Bigedmce's Response to Captain0muffins's Review

Written on: 16/07/2015

Hey there!

That's great to hear, i'm glad she was able to make it an enjoyable experience for you!

Now get out and ride that bike!

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★★★★★

“Mce quick and easy ”

Written on: 15/07/2015 by Ibrahim283 (1 review written)

The agent from Mce was brilliant...... Even phone me back once I was able to recover my card from the washing machine....... Thanks… Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hey there!

Sorry to hear about the washing machine incident! I'm glad we sorted this out for you.

Ride on!

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★★★★★

“MCE motorcycle insurance”

Written on: 14/07/2015

I had great service from MCE , it was all done over the phone without issue. I found the prices very competitive and the staff member was helpful and friendly. It is the 2nd year I have used MCE and am pleased with the ease of sorting out a new policy. Many thanks… Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hi there!

I'm glad we were able to make the process quick and painless for you!

Now get out and ride that bike!

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★★★★★

“quik phone call!!!!”

Written on: 13/07/2015 by Beebe278 (1 review written)

v good . only on hold less than minute.. options through phone nice and easy. pleasent to speak to.. miffed about my charge but thats another story..... … Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hi there!

That's great to hear, i'm glad you had an excellent experience with us.

Now get out and ride that bike!

Reply to this comment
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★★★★★

“MCE Motorcycle Insurance”

Written on: 12/07/2015 by WxmBikeRider (1 review written)

Very nice to talk to the pleasant and knowledgeable young lady willing to go through the quotes with me and take the time with brief terms and meanings with down to earth explanations. It can make all the difference to where you buy your insurance… Read Full Review

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Bigedmce's Response to WxmBikeRider's Review

Written on: 16/07/2015

Hi there!

Thanks for the review, i'll be sure to pass this on!

Now get out and ride that bike!

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★★★★☆

“I needed critical mce insurance assistance...”

Written on: 12/07/2015 by lhPutnam345 (1 review written)

To keep it short.... I was a little dissapointed to be fair with the style and way of communication from MCE because they didn't inform me as I was expecting a courtesy reminder Email telling me that My insurance was due...why wouldn't you do this quite simple and positive thing... Anyway besides being disappointed in this area, which has caused me some problems with the Police..riding without insurance and not even realising it.! Anyway without dampening all at MCE... I spoke with one lady… Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hi there!

I'm really glad she helped you out on this. I'll have a look into it and ensure we get this review to her!

Ride on!

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★★★★★

“excellent staff member, not the company!”

Written on: 11/07/2015 by quiet52 (2 reviews written)

If it wasn't for this staff member I would not recommend the company. The gentleman ( P ) I spoke to was polite, helpful with a very pleasant 'nothing is too much trouble' attitude, if all staff members were as efficient as this man then the company would surely be the best in the business. Unfortunately it took several attempts to resolve my problem before I spoke to him, including one supervisor ( T ) who refused to speak to me even though he could have resolved the situation very quickly… Read Full Review

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Bigedmce's Response to quiet52's Review

Written on: 16/07/2015

Hi there!

I'm glad we were able to get you sorted in the end. I will pass this review on to make sure we can get this sorted out for you.

Ride on.

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★★★★★

“Changing Address details for my motorcycle ”

Written on: 11/07/2015 by n.goody1 (1 review written)

The young lady I spoke to about moving home and updating my policy details was bubbly and polite she explained everything to me and was pleasant to talk to on my experience you don't always get that 10/10 is my score for her and would love to deal with her again. A very quick and easy process thank you … Read Full Review

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Bigedmce's Response to n.goody1's Review

Written on: 16/07/2015

Hi there!

That's fantastic, i'm really glad you had a great experience with us!

RIde on!

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★★★★★

“motor bike insurance”

Written on: 11/07/2015 by Imani40 (1 review written)

told about the whole product and what i would get as a new policy holder very pleasant and easy to understand… Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hi there!

That's fantastic to hear that we explained it in a clear and thorough way.

Now get out and ride that bike!

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★★★★☆

“MCE insurance change of bike”

Written on: 11/07/2015 by 391James (1 review written)

Changed my bike today. The sales advisor was extremely helpful, polite and friendly as it's always been with MCE. I would recommend MCE to anyone. Thanks… Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hi there!

That's great to hear, i'm glad you had an excellent experience!

Ride on!

Reply to this comment
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★★★★★

“Adding European breakdown to my policy”

Written on: 11/07/2015 by Forsyth171 (1 review written)

Planning a trip on my motorbike with the lads to France. Phoned customer services up and they directed me to the right department where it took them a painless 5 minutes to add this to my policy and emailed my changed policy documents within 2 minutes… Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hi there!

That's great to hear, i'm glad we could get you sorted!

Ride on!

Reply to this comment
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★★★★★

“Great Service”

Written on: 10/07/2015 by 457Fox (1 review written)

RachelBu Was very helpful and made a mundane typical customer services call fun and spoke to me like a person. Great job… Read Full Review

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Bigedmce's Comment

Written on: 16/07/2015

Hi there!

I'm glad we could make the process quick and painless for you!

Ride on!

Reply to this comment
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