MCE Car & Motorcycle Insurance Reviews - www.mceinsurance.com

★★★★☆
4 / 5
2989
79.6% of users recommend this
  • Customer service

  • Value For Money

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MCE Car & Motorcycle Insurance www.mceinsurance.com

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★★★★★

“Great costumer service ”

Written on: 12/09/2016 by DeanR96 (1 review written)

I needed to find out how many miles where left on my policy for a trip that i have coming up; I spoke to a lady who was fantastic. Really helpful and you could hear her smiling though the phone. It's not an easy job, and she does it very professionally. A real asset to the company… Read Full Review

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Written on: 14/09/2016

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★★★★★

“efficiency of MCE”

Written on: 11/09/2016 by kieronbridges (1 review written)

Abbie at MCE dealt with my question with great efficiency. The question was resolved quickly and promptly with the result being with me via email while still on the phone. Thank you. I would recommend them to family and friends who require insurance… Read Full Review

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Written on: 14/09/2016

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★★★★★

“first class customer service ”

Written on: 10/09/2016 by martinwreid (1 review written)

would like to say positive attitude from customer service a real plesure to deal with quick and effient… Read Full Review

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Written on: 14/09/2016

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★★★★★

“Easy change over from one bike to another.”

Written on: 08/09/2016 by tommo900 (1 review written)

So easy and fast to change insurance from one bike to another, S.G.the person who dealt with my enquiry was very professional, friendly and efficient, I would recommend MCE Insurance to everybody… Read Full Review

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Written on: 09/09/2016

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★☆☆☆☆

“Service”

Written on: 08/09/2016

Such a difficult company to communicate with, average 5 mins recorded nonsense before joining a queue to speak to a human, after another 5 mins without reply gave up. This happened 3 times this week! Policy renewal quote 32% increase without reason, on-line quote(s) lower but with double XS + (£1500)!!!Bonkers. Tried chat line online 3 times, never connected just said no agent available. Sent an email asking for renewal docs to read thro' finally got a call saying MCE won't send out docs… Read Full Review

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★★★★★

“Friendly, helpful and professional”

Written on: 08/09/2016 by CaioHinkenickel (2 reviews written)

After suffering an accident earlier in the day, I now had the dreadful obligation to notify my insurance company of what had happened, even if I were still under medication from the hospital or suffering from my injuries. What I feared was going to be a dreadful experience soon turned out to be quite a friendly and helpful conversation with a gentleman. I usually get their name and employee number in the beginning of every phone call in case something happens to the call I can find out who i'm… Read Full Review

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Written on: 09/09/2016

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★★★★☆

“Customer Service”

Written on: 06/09/2016 by tasha22 (1 review written)

I rang the company for proof of no claims bonus and was spoken to by a Customer Service representative from MCE insurance. He told me that he would e-mail me directly the details which he did very promptly. This was a very good and efficent servie… Read Full Review

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Written on: 09/09/2016

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★★★★★

“top insurance company ”

Written on: 06/09/2016

Rang mce yesterday and spoke to Charlene about switching my bike insurance over to my new bike could not be more helpful and value for money great team keep up the good work… Read Full Review

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Written on: 09/09/2016

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★★★★★

“Great service ”

Written on: 05/09/2016 by Zippyflynn (1 review written)

I was very happy with the way I was dealt with.She was very helpful and polite.she did not hesitate to deal with my problem and resolved certain issues without much questioning. She was such a helpful lady and would definitely like to deal with the lady on all my calls as she was good at her job and happy to help with a bubbly personality which doesn't come often. Thank you :)… Read Full Review

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Written on: 09/09/2016

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★★★★★

“fantastic customer service ”

Written on: 05/09/2016 by jakeyboy47 (1 review written)

The agent at mce motor insurance was a fantastic help. He talked through everything, and made the phone experience a lot more enjoyable. I'd reccomend mce to any driver out there, any queries are dealt with ,the staf are friendly and make ypu feel at ease unlike other insurance companies. Thanks again for all of his help… Read Full Review

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★★★★★

“Great Service Thank you”

Written on: 05/09/2016 by JadaAlvarado345 (1 review written)

Had a bike added to my existing policy, great deal thank you, your customer advice was great, top marks to Charlene Chapman… Read Full Review

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Written on: 09/09/2016

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★★★★★

“Insurance query and set up”

Written on: 03/09/2016 by MightyToffee23 (1 review written)

I called MCE and spoke to Charlene who was very welcoming and full of effort to help me with my query, she was a star in getting my new bike on my current insurance and explained to me about renewing my insurance next week and using my new bike so I can still get my 1 years no claims bonus. She was awesome to speak to and a pleasure, Thank you Charlene… Read Full Review

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Written on: 09/09/2016

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★★★★★

“New motorbike multibike policy”

Written on: 03/09/2016 by chriswxy (1 review written)

First time i have taken a policy out with MCE, customer service agent did a fantastic job of my recent policy purchase. Very informative and nothing too much trouble. … Read Full Review

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Written on: 09/09/2016

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★★★★☆

“Documents ”

Written on: 03/09/2016 by Kingy1963 (1 review written)

I rang to get the best quote and that went well, but I didn't get the documents sent to me, so rang again today and service was great within two minutes he sorted it, Thanks Mce insurance but maybe first time calling for a quote maybe you better deliver 100% of what you promise and check that the customer has all the documents, as that's what makes good proactive customer service brilliant and shows now matter how big the company you care about the individual … Read Full Review

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Written on: 09/09/2016

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★★★★★

“The Best Insurance”

Written on: 02/09/2016 by 430McLeod (1 review written)

A pleasure to deal with, insurance made easy for me thanks to a young lady. She went through the entire process and with in a matter of ten minutes i was insured to ride. MCE are also very good with no standard bikes, they insured my street fighter when other wouldn't. 10/10 Again. Thanks… Read Full Review

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Written on: 09/09/2016

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★★★★★

“A+ all round from start to finish use this company ”

Written on: 02/09/2016 by BrielleScott (1 review written)

A+ all round from start to finish use this company I was recommended to mce from a friend and they made it simple from start to finish thank you… Read Full Review

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Written on: 09/09/2016

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★★★★★

“Information request”

Written on: 01/09/2016 by BvdB (1 review written)

I called the call centre requesting some information about my policy and rather then the usual long wait on hold with the occasional bout of mouth breathing and lots of background noise, I received a very polite and concise response with the details requested emailed to me instantly. Overall a very pleasant experience… Read Full Review

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★★★★☆

“Great Company”

Written on: 01/09/2016 by JasminMacGregor426 (1 review written)

Would have renewed but got it for £89 instead of the £120 quoted… Read Full Review

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★★★★★

“Helpful all round”

Written on: 31/08/2016 by Donotwantto (1 review written)

Had to amend my policy, after a lengthy process of going through the menu finally got through to Charlene Chapman who was very helpful and sort out my issue promptly. Thank you Charlene… Read Full Review

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Written on: 01/09/2016

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★★★★★

“GREAT PRICE AND SERVICE FROM MCE!”

Written on: 30/08/2016 by Daytona_955i (1 review written)

I needed bike insurance in a hurry on my stunning Triumph Daytona 955i and MCE was the one that came up at the top of the list on Confused.com (another great site by the way). Initially I though - "This is WAY too cheap, there has to be a catch! But there was no catch; MCE are a solid Northamptonshire company. Honestly, for the premiums that some other insurers wanted to charge me, I would have expected it to include a chauffeur to drive behind me in a Rolls Royce with a tray of canapes and a… Read Full Review

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Written on: 01/09/2016

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