MCE Motorcycle Insurance Reviews - www.mceinsurance.com

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★★★★☆
4.1 / 5
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★★★★★

“CONVERSATION MADE EASY”

Written on: 08/05/2015 by breadfriut (1 review written)

MY EXPERIENCE TODAY WHILE SPEAKING TO THE ADVISER, WAS ONE L CAN ONLY DESCRIBE AS A COMPLETE PLEASURE. I FOUND HIM TO BE VERY PATIENT, AND POLITE. HE TOOK THE TIME TO LISTEN AND THEN COMPLETELY, SORTED OUT MY REQUEST. I AM EXTREMELY HAPPY WITH THE SERVICE THAT L RECEIVED TODAY D MCGREGOR… Read Full Review

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Bigedmce's Response to breadfriut's Review

Written on: 20/05/2015

Hi there,

Thanks for the review, i'll make sure I pass this on!

Ride on!

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★★★★★

“highlight of my day”

Written on: 08/05/2015 by LaynePalmer204 (1 review written)

I called MCE to check over my policy I purchased online and ended up having an absolute blast! The fantastic Mr 4646 was incredibly professional yet felt like I was chatting to an old friend. I really had such a laugh and genuinely felt like my day had been brightened. Someone promote this guy! Absolute legend. Thanks MCE!… Read Full Review

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Bigedmce's Comment

Written on: 20/05/2015

Hi there!

That's great to hear, i'll make sure I pass this on!

Now get out and enjoy that bike!

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★★★★★

“mce”

Written on: 08/05/2015 by Johnston328 (1 review written)

Went on compare by far cheapest real help full was so easy professional service just hope after sales os as good if i need them thanks again… Read Full Review

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Bigedmce's Comment

Written on: 20/05/2015

Hi there!

I'm glad we were able to get you sorted!

Ride on!

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★★★★☆

“Excellent customer service from a particular individual”

Written on: 08/05/2015 by ShahanDurrani (1 review written)

I had a mixed experience with MCE. They made a mistake with my documentation once and cancelled my policy which was their mistake, however they rectified it quickly as well. I cancelled the policy after a few weeks as it wasn't required due to a change in circumstances, and they charged me nearly 4 months worth of premium for cancellation, which I found senseless as I had the policy for only 5 weeks. I took it up with one of the customer services staff. To be honest, I didn't expect much to… Read Full Review

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Bigedmce's Response to ShahanDurrani's Review

Written on: 20/05/2015

Hi there!

I'm sorry to hear about this, but i'm glad we were able to rectify the situation!

Thanks for the review!

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★★★★★

“MCE renwal: Daniel Chettle sales rep.”

Written on: 07/05/2015 by viniboy (1 review written)

This is my first renewal with MCE. I have fortunately not had the need to make a claim therefore can not comment on this aspect of their service. I can however give my opinion on my experience when renewing and the service provided on doing so: The rep was very polite, professional and friendly and made me feel at ease with the whole process which as we all know can be a rather long winded experience? He took the time to find me the best available deal and gave me a clear and concise choice… Read Full Review

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Bigedmce's Response to viniboy's Review

Written on: 20/05/2015

Hi there!

I'm glad he was able to get you sorted, i'm glad you're happy with the customer experience!

Ride on!

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★☆☆☆☆

“Rubbish, rude, ripoff merchants!”

Written on: 07/05/2015 by 102Aguirre (1 review written)

Worst choice i ever made going with this company! I chose them for my first year of owning a motorcycle as the premiums were fair and the cover was good i didnt really have much to do with them as i had no problems so all went well. When it was time to renew i automatically wanted to stay with them this time my monthly installments went up by £10 which i thought was a bit odd but it was still cheapest i had no problems until my bike was stolen in march. I called mce as soon as they opened to… Read Full Review

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★★★★☆

“Professional & personable”

Written on: 07/05/2015 by Mrs.AC (1 review written)

Phoned up on 6 May 2015 to renew my son's moped insurance. Spoke to a man, who was professional, polite & courteous. Got us a fab deal, MCE were half the price of any other quote, a reasonable £213 third party for a 50cc model for a 19yr old :) No problem to sort out a monthly payment plan either, though obviously that costs a bit more, but is easier to manange. Feel a bit sorry for the advisors having to read all the terms & conditions, that takes a looong time & is dull to listen to, but… Read Full Review

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Bigedmce's Response to Mrs.AC's Review

Written on: 20/05/2015

Hi there!

I'm glad we were able to smash your best price!

Thanks for the review!

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★★★★☆

“Glad to have joined with mce ”

Written on: 06/05/2015 by Nouman1 (1 review written)

I have just passed my test and received my license , mce gave me cheap insurance! Very happy and would definitely recommend to friends and family! Thank you for the good service and friendly staff!… Read Full Review

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Bigedmce's Response to Nouman1's Review

Written on: 07/05/2015

Hey there!

Congratulations on passing the test, i'm glad we got you sorted out!

Now get out and ride that bike!

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★★★★★

“Re Qoute on Insurance”

Written on: 05/05/2015 by DamienFarley (1 review written)

Lovely Gentleman Dev Helped me out during the week. Good Chat while waiting for the systems to get all info sorted And helped me to a fantastic deal on my insurance. Fantastic help through the whole process. Always kind. not a moment of Poor Customer Service. Would Recommend to anyone … Read Full Review

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Bigedmce's Comment

Written on: 20/05/2015

Hi Damien!

That's great to hear, i'll make sure I pass this on!

Ride on!

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★★★★★

“Advisor for MCE Samantha Robinson”

Written on: 05/05/2015 by Alijah319 (1 review written)

I found the person I dealt with , a very clear and proses on all aspects of the procedures. Regarding the insurance and with the most friendliest of attitude, made the whole event extraordinary expectable. with more advisor like her I could see MCE doing a lot more custom. this had to of been one of the best experiences of getting my insurance I have had in a long time. If they was one thing MCE could do Better, that would have to be the rules and regulation speech, It's very long winded, I… Read Full Review

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Bigedmce's Comment

Written on: 20/05/2015

Hi there!

Thanks for the review, i'm glad we got you sorted!

Ride on!

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★★★★★

“very satisfied customer ”

Written on: 04/05/2015 by Choateqr297 (1 review written)

1461 was very happy to deal with my inquiry and did so very well but also made sure that when the problem was sorted out there was no other questions or queries on my mind,1461 was also very polite and professional,from a happy customer thankyou… Read Full Review

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Bigedmce's Comment

Written on: 07/05/2015

Hey there!

That's great, i'm glad you're happy with the level of service provided!

Ride on!

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★★★★★

“Helpfull and Friendly”

Written on: 02/05/2015 by xkJacobs215 (1 review written)

Just rang and spoke to a very helpful customer service agent at MCE, Gave me all the info I needed and answered all the questions I had! I have just taken insurance out with these guys as they had the best price!… Read Full Review

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Bigedmce's Comment

Written on: 07/05/2015

Hey there!

That's great to hear, i'm glad we got you sorted!

Now get out and enjoy that bike!

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★★★★☆

“comunication”

Written on: 01/05/2015 by jonyo (1 review written)

the only common sense contact i have had by phone after a cost of some £18.00 in calls was dealt with satisfactory by a member of your staff ie. 1461. a very conscientious and polite young man… Read Full Review

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Bigedmce's Response to jonyo's Review

Written on: 07/05/2015

Hey there!

I'm glad the agent was able to get you sorted!

Ride on!

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★★★★★

“adjusting policy ”

Written on: 01/05/2015 by 10.sam88 (1 review written)

Excellent communication extremely helpful in explanations of the update I needed on my policy highly recommended hope you can give me another competitive price next year. Customer service representative G7… Read Full Review

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★★★★★

“My first motor bike policy, following scooter !!”

Written on: 30/04/2015

MCE were by far the most competitive ! Kerrie at MCE was brilliant, she completely understood my needs and requirements as a customer, her communication skills are fantastic Highly recommended, and if you get Kerrie she will put a seamless policy in place for you. Perfect Kind regards Another happy MCE customer :)… Read Full Review

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Bigedmce's Comment

Written on: 07/05/2015

Hey there!

I'm glad Kerrie could get you sorted!

Ride on!

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★★★★★

“Customer service department”

Written on: 30/04/2015 by AdamEborall (1 review written)

I was involved in a relatively minor accident and was knocked off my bike and proceeded to put a claim in for the damage to my helmet & jacket, things got held up somewhat but once I spoke to an adviser and he got another person on the case then things were sorted out forthwith . She was always a pleasure to deal with and she certainly went out of her way to chase things up for me and to keep me up to date with what was happening and she definitely helped to bring a happy end to things. 10… Read Full Review

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Bigedmce's Response to AdamEborall's Review

Written on: 07/05/2015

Hey Adam!

That's great to hear, I'm glad we were able to help you out!

Ride on!

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★★★★★

“Bike Insurance renewal ”

Written on: 30/04/2015 by Maddog1963 (1 review written)

Renewed my bike insurance yesterday 29/4/15 the whole process was made very easy by the lady, who was very professional polite and courteous thanks for everything … Read Full Review

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Bigedmce's Response to Maddog1963's Review

Written on: 07/05/2015

Hey Mad dog,

Thanks for the review, i'm glad we got you on cover!

Now get out and enjoy that bike!

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★★★★★

“Quick and Easy.”

Written on: 30/04/2015 by MateoWeeks195 (1 review written)

Great service. Went through in full detail as I'm a first timer at this it was quick and easy. I would recommend to all my family and friends… Read Full Review

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Bigedmce's Comment

Written on: 07/05/2015

Hey Mateo!

That's great, i'm glad we could get you sorted!

Ride on!

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★★★★☆

“Customer Service”

Written on: 30/04/2015 by Dicksonmv1963 (1 review written)

Excellent customer service.. polite and friendly. not given 5 stars as waiting on documents requested which I'm sure will arrive as promised… Read Full Review

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Bigedmce's Comment

Written on: 07/05/2015

Hey there!

I'm glad to hear you had a great experience, drop me a message if I can help in any way.

Ride on!

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★★★★★

“having just renewed my insurance for the 2 bikes,I...”

Written on: 29/04/2015 by tfAnderson405 (1 review written)

having just renewed my insurance for the 2 bikes,I then found myself selling one for another. Having placed another call to speak to a person, I got a very helpful lady who dealt with the process as pain free as possible, getting me a good deal for my new baby to be added with my other toy. Keep up the good work folks, its been a pleasure for the last few years too… Read Full Review

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Bigedmce's Comment

Written on: 07/05/2015

Hey there!

That's great to hear, i'm glad we could make the process easy for you!

Ride on!

Reply to this comment
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