MCE Motorcycle Insurance Reviews - www.mceinsurance.com

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★★★★☆
3.8 / 5
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★★★★★

“M.C.E . Insurance ”

Written on: 26/03/2014 by J.ds. (1 review written)

Well trained and knowlegeble staff , who are based in The U.K. After much research they are still the most reasonably priced multibike policy on the market , thus it was a pleasure to re- new my policy for yet another year. Would certainly recommend this company to other customers :)… Read Full Review

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Bigedmce's Response to J.ds.'s Review

Written on: 26/03/2014

Hi there,

Glad to be of service!

Ride on!

Big Ed

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★★★★☆

“Motorcycle insurance renewel”

Written on: 25/03/2014 by Peterc12 (1 review written)

Chatted to a sales advisor, received a new quote which I was happy with, I made an appointment for the advisor to ring me the next day which he did, within a minute of the agreed time. Very customer friendly and professional… Read Full Review

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Bigedmce's Response to Peterc12's Review

Written on: 26/03/2014

Hi Peter,

Thanks for the kind words! We always aim to give you guys the best experience!

Now get out and enjoy that bike!

Big Ed

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★★★★☆

“Best Quote again!”

Written on: 25/03/2014 by JohnMacHD (1 review written)

Having received notification to renew my bike insurance for 1st April, did the usual ring around Brokers and checked comparison sites - reasonable but none could beat the offer of 3 months free when paying for 12! Great benefits included for the price and excellent customer service (thanks Wayne). Speak to you again in 15 months time!… Read Full Review

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Bigedmce's Response to JohnMacHD's Review

Written on: 26/03/2014

Hi John,

Glad to have you on board! We always aim to bring you guys the best deals!

Ride on!

Big Ed

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★★★★★

“Motercycle Insurance”

Written on: 25/03/2014 by nriddle (1 review written)

Initially went online,but when i wanted to make some changes to my requirements i called.service was excellent and the agent assisted me quickly and efficiently.Overall very impressed with the service given… Read Full Review

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Bigedmce's Response to nriddle's Review

Written on: 26/03/2014

Hi there,

Glad to hear we got you sorted! We're all about giving you guys the best experience!

Ride on!

Big Ed

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★★★★★

“what a pleasure”

Written on: 25/03/2014 by kwak1170 (1 review written)

it was today sorting out my bike insurance with Carl today, its great to be able to talk with someone who is passionate about motorbikes and understands what they mean to us, the customer , Dave L… Read Full Review

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Bigedmce's Response to kwak1170's Review

Written on: 26/03/2014

Hi,

Glad to hear he got you sorted!

Now get out and enjoy that bike!

Big Ed

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★★★★☆

“sorted out insurance for new bike”

Written on: 24/03/2014 by andymac1970 (1 review written)

just got off the phone talking to carl montgomery at MCE insurance.nice to speak to someone who has good knowledge of motorbikes - a lot of these companies employ people who don't know their hayabusa's from their blackbirds but i'm getting off subject....or am i? friendly service,felt fully informed and advised without being patronised or read a sales pitch.got documents through 10 minutes later as an email and after checking and sending a copy to my dealer for registering/road tax purposes… Read Full Review

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Bigedmce's Response to andymac1970's Review

Written on: 25/03/2014

Hi,

We pride ourselves on our staff and their knowledge! If they know what they're talking about they can give you guys a much better experience!

Enjoy the new bike!

Big Ed

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★★★★★

“One Happy Biker!”

Written on: 24/03/2014 by Julio81 (1 review written)

After searching around for a great deal, I was hitting a brick wall and my previous insurance provider didn't get back to me or even send me a renewal I decided it was time for a change. I pleased to say that MCE where fantastic in dealing with my insurance and the deal of 15 months insurance for 12 was a great, along with breakdown cover, European cover all chucked in. Amazing, thanks MCE!!!… Read Full Review

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Bigedmce's Comment

Written on: 25/03/2014

Hi Julio,

Glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

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★★★★★

“MotoX insurance from MCE”

Written on: 24/03/2014

I rang for a quote for some insurance for my Honda 250f expecting them to be way over prices, how wrong I was! The lady who served me was extremely helpful and even when I got cut off due to poor signal she rang back! The quote they provided was excellent, couldn't beat it anywhere and the excess was cheaper too! So glad I rang!… Read Full Review

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Bigedmce's Comment

Written on: 25/03/2014

Hi there!

We always aim to get you guys the best deals, glad you were happy!

Ride on!

Big Ed

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★★★★☆

“Sarah Farrar, MCE Customer Service Operator”

Written on: 23/03/2014 by fqDempsey446 (1 review written)

I recently dealt with a very pleasant and well spoken customer service operator about my insurance policy. I found the operator to be very professional and easy to talk to, also the outcome I required was achieved through the phone call because of this operators patience and customer relation skills. I had previously spoken to a different customer service operator from the same company who was unfortunately incompotent and he could not fulfill my needs as a customer. So all in all if the… Read Full Review

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Bigedmce's Comment

Written on: 25/03/2014

Hi there,

Thanks for the feedback, glad to hear she got you sorted in the end!

Now get out and enjoy that bike!

Big Ed

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★★★★★

“Good Service”

Written on: 23/03/2014 by Guzmaniw470 (1 review written)

Got a good price for my mutli-bike policy, plus 3 months free insurance, which is saves me about £150! The sales advisor gave me the price and I asked her to call back as I was still checking prices. Called back at the time she said she would. Definately worth calling them for a price… Read Full Review

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Bigedmce's Comment

Written on: 25/03/2014

Hi there!

We're all about giving you guys the experience and deals!

Ride on!

Big Ed

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★★★★★

“Excellent customer service......”

Written on: 23/03/2014 by ReturnoftheHamster (1 review written)

but let down by poor marketing telephony. It's an impressive feat to combine an annoying background noise with the anodyne tones of Fred Clark and not expect potential customers to immediately hang up. After enduring this introduction to MCE, and having been put through to one of your efficient sales operatives, I was then transferred to the appropriate department. Unfortunately, this involved being put on hold where a whole new level of torment awaited. If I thought the Fred Clark… Read Full Review

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Bigedmce's Response to ReturnoftheHamster's Review

Written on: 25/03/2014

Hi there,

Thanks for the feedback, we will take that on board! Seems Fred is a little like marmite...

Now get out and enjoy that bike!

Big Ed

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★★★★★

“Great service”

Written on: 23/03/2014

A friendly call back that allowed me to ensure that what I was getting was what I was expecting for the money, and yes it really is 15 months insurance for less than any one else. The member of staff who spoke to me was friendly and courteous, and was thorough in their approach. Not sure if I hadn't have gone with them whether the call back calls would have got a bit annoying though, however I was pleased to talk to someone real rather than just fill in the information on line… Read Full Review

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Bigedmce's Comment

Written on: 25/03/2014

Hi there,

Glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

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★★★★★

“Friendly customer service with good prices”

Written on: 22/03/2014 by pr3759 (1 review written)

Had for one year, no problems but initially needed a few documents (unusual) like driving license. Renewal time came around and not happy to use their 0844 number to renew, luckily I was called by MCE rep who was quick and easy to sort me out with a renewal, including extra euro cover and bike replacement and 16 months for the price of 12. Bargain price, will use again… Read Full Review

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Bigedmce's Response to pr3759's Review

Written on: 25/03/2014

Hi there!

Glad to hear you're back for another year!

Ride on!

Big Ed

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★★★★★

“mce bike insurance”

Written on: 22/03/2014

Got a fantastic deal on my bike insurance no other insurance company could beat the quote I got 5++++++++ … Read Full Review

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Bigedmce's Comment

Written on: 25/03/2014

Hi there!

Thanks for the kind words! We're all about getting you guys the best deal!

Ride on!

Big Ed

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★★★★★

“motorcycle insurance”

Written on: 22/03/2014 by AsaColeman (1 review written)

Thought I was gonna have to spend hours on the phone renewing my bike insurance but 1 call to MCE and I got all the add on's I wanted at a good price also 15 months insurance is a great idea . Leanne Shilton was very helpful nice to talk to and no sales pressure. Great service so far lets hope I don't have to call on them… Read Full Review

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Bigedmce's Comment

Written on: 25/03/2014

Hi there!

Glad to hear Leanne got you sorted!

Now get out and enjoy that bike!

Big Ed

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★★★☆☆

“Cheap, if you make no changes”

Written on: 21/03/2014 by JoolsPB (2 reviews written)

Insured son for £450 which equates to £37 a month. Month and a half in son quits biking and we cash in the policy which has a 90 day refund window. Not a problem so wait until finally receiving a refund of £200. Take off two months payments and that leaves you with a cancellation fee of £200. As an IT consultant, I can provide 4 hours of quality network administration for £200 but it appears that clicking a button on a keyboard and sending out a standard letter costs the same as 4 hours… Read Full Review

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★★★★★

“Really Good Result”

Written on: 21/03/2014 by Bonneville900 (1 review written)

Spoke with a lovely lady who was really helpful and friendly. Not only that but she managed to solve the problem I had (which no one else had been able to) and saved me loads of money too. And it all took 5 minutes!… Read Full Review

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Bigedmce's Response to Bonneville900's Review

Written on: 25/03/2014

Hi there!

Glad to hear we got your problem sorted!

Ride on!

Big Ed

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★★★★★

“mce should have gone to them sooner”

Written on: 19/03/2014 by jalfablack (1 review written)

the adviser Carl new is job quick and polite painless half the price and a better product and packed full of stuff i needed that was included in the price moved from swintons what a waste of time they are as the title says should have gone before entertaining anyone else … Read Full Review

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Bigedmce's Response to jalfablack's Review

Written on: 20/03/2014

Hi there,

Thanks for the kind words and glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

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★★★★★

“MCE are the best”

Written on: 18/03/2014 by SerennaK (1 review written)

Absolutely number one in customer service! do not bother calling anyone else for bike insurance. I have been with MCE for over four years and they offer you the best deals… Read Full Review

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Bigedmce's Response to SerennaK's Review

Written on: 18/03/2014

Hi there,

Glad to hear you've had a great experience with us over the last four years!

Here's to many more! Ride on!

Big Ed

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★★★★★

“Very helpful, friendly and patient operator.”

Written on: 17/03/2014 by QuentinRedbeard (1 review written)

My operator was very helpful, happy to try various things to tweak my policy exactly how I wanted it, which is of course his job, but he was perfectly accommodating of what I would call "irritating" requests from me. I also requested 3 call backs which were returned exactly when asked. My operator was also very happy to talk me through lots of specifics about my policy to help me understand how various technicalities work in the event of a claim etc. I can't comment on how competitive the… Read Full Review

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Bigedmce's Response to QuentinRedbeard's Review

Written on: 19/03/2014

Hi Quentin,

Thanks for the kind words! Glad to hear you had a great experience with us!

Ride on!

Big Ed

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