MCE Motorcycle Insurance Reviews - www.mceinsurance.com

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★★★★☆
3.9 / 5
76.8% of users recommend this
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  • Value For Money

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★★★★★

“Excellent Service from MCE”

Written on: 20/08/2014 by shirley115 (1 review written)

Renewing sons bike insurance, and changing vehicle at the same time. Took a little working out being an unlisted chinese scooter but got there in the end, didn't keep me hanging on phone, he phoned me back several times. Over and above the call of duty, and not as expensive as i thought it was going to be. Many thanks, WL you are a star!! ;-)… Read Full Review

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Bigedmce's Response to shirley115's Review

Written on: 21/08/2014

Hi,

Thanks for the kind words!

Hope your son has a great time on the new wheels!

Big Ed

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★★★★☆

“MCE Cancellation”

Written on: 20/08/2014 by Keenan257 (1 review written)

Good service, helpful agent… Read Full Review

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Bigedmce's Comment

Written on: 21/08/2014

Hi Keenan,

Speed is of the essence with us! Come back soon!

Big Ed

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★★★★★

“A**”

Written on: 19/08/2014

Super helpfull chaps on the phone much better that places ive used before. I will be using these guys again for sure… Read Full Review

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Bigedmce's Comment

Written on: 21/08/2014

Hi there,

Glad to hear you had a good experience with us, that's what we're all about!

Ride on!

Big Ed

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★★★★★

“Very helpfull no problems ”

Written on: 19/08/2014 by Shipscats (1 review written)

I have just moved from a major motorcycle insurer to Mce. Saved £150 from my quoted renewal Set up was easy and stress free. Have not had any claim on any of my motorcycles so cannot comment on claim service. I follow BSB racing and these guys sponser everything so are a large player specialising in bikes. Recommended… Read Full Review

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Bigedmce's Response to Shipscats's Review

Written on: 21/08/2014

Hi there,

Glad to hear we got you sorted!

Catch you at MCE BSB soon!

Ride on!

Big Ed

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★★★★★

“Brace, Happy Customer. Lengthy review for good...”

Written on: 18/08/2014 by elevenate (1 review written)

To begin with for those who wish to have a brief understanding of my experience with MCE - FANTASTIC!. -Motorcyle Insurance -Comprehensive -Helmet Leather cover -Breakdown Cover -personal injury -courtesy bike -claims assistance + more! £430, 30year old, 4yrs riding, suzuki gixxer 600 L2. (other stats kept this price down). dont get carried away with thoughts if you feel this is the price you'll get, everyones different. I am speaking from one occasion based on one phone call to one… Read Full Review

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Bigedmce's Response to elevenate's Review

Written on: 21/08/2014

Hi there!

Glad to hear you had a great experience with us! That's what we're all about!

Now get out and enjoy that bike!

Big Ed

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Bigedmce's Response to elevenate's Review

Written on: 21/08/2014

Hi there!

Glad to hear you had a great experience with us! That's what we're all about!

Now get out and enjoy that bike!

Big Ed

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★★★★★

“Help full and polite”

Written on: 18/08/2014 by Raygreen53 (1 review written)

I used MCE for my first bike and I am now changing address and adding another bike to the policy it was all made very easy and stress free which is what you want when moving house. I am using the same policy to cover both bikes and it has not broken the bank. so that means the wife is also happy… Read Full Review

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Bigedmce's Response to Raygreen53's Review

Written on: 19/08/2014

Hi Ray,

Glad to hear we got you sorted!

Enjoy the expanding fleet and ride safe!

Big Ed

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★★★★★

“Renew of policy”

Written on: 18/08/2014 by Simoncoomber (1 review written)

Easy process, very helpful and customer service was good helping and advising me with amending my renewal with a change of bike… Read Full Review

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Bigedmce's Response to Simoncoomber's Review

Written on: 18/08/2014

Hi,

Glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

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★★★★★

“Great customer service ”

Written on: 18/08/2014 by KN12HTY (1 review written)

Always helpful & cheerful, well trained staff. Making changes to my policy was quick & pain free… Read Full Review

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Bigedmce's Response to KN12HTY's Review

Written on: 18/08/2014

Hi there,

Glad to hear you had a good experience with us!

Now get out and enjoy that bike!

Big Ed

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★★★★☆

“Insurance”

Written on: 17/08/2014 by Rohani197 (1 review written)

Really good service ,really helpful staff… Read Full Review

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Bigedmce's Comment

Written on: 18/08/2014

Hi there,

Glad to hear you had a good experience with us!

Ride on!

Big Ed

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★★★★★

“Fantastic ”

Written on: 15/08/2014 by EddieRebel (1 review written)

After searching through all the usual sites MCE were by far the best quote out there , in both my annual premiums and the level of services provided as part of your policy. Called and had it done in a very professional manner in about 10 minutes with Stephen who was courteous and knowledgeable throughout the call. Really impressed and will be renewing next year Thanks MCE… Read Full Review

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★★★★★

“customer service”

Written on: 13/08/2014 by Hanna143 (1 review written)

after many calls regarding a claim, and getting absolutely nowhere, i contacted Tracey Forrest in customer service. in no time at allshe had resolved the issues, given the claims team a kick up the backside, and kept in touch with me , monitoring the claim for me. she is worth her weight in gold to that company, and i cannot praise her tenacity, knowledge, and downright niceness. thanks tracey !… Read Full Review

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Bigedmce's Comment

Written on: 14/08/2014

Hi,

Glad to here she got you sorted!

Hope you're back on the road soon!

Big Ed

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★★★★★

“Excellent Experience Overall”

Written on: 13/08/2014 by NathanFitz (1 review written)

The sales guys were really helpful with insuring my bike, informative and polite. The price wasnt the cheapest I found but MCE really shine if like me, you follow the British Superbikes racing season. The team out in the field are always a good laugh, friendly and approachable. The icing on the cake is the money cant buy experiences on race days. Overall I'm really happy with the services and would say they are worth their weight in gold! Looking forward to Donnington Park! Thanks to all… Read Full Review

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Bigedmce's Response to NathanFitz's Review

Written on: 14/08/2014

Hi Nathan!

Thanks for the kind words!

Catch you trackside at Donington!

Big Ed

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★★★★☆

“They beat my renewal quote !”

Written on: 13/08/2014 by Sandersoj172 (1 review written)

Well as my title says MCE managed to beat my renewal quote. I saved £204 ! Plus, I also upgraded from TPFT to fully comp. I was happy with the package and the price. In terms of the customer service, I was very happy. The lady who took my call was very polite and a pleasure to speak to speak to. Its a shame I cant include her name. So, overall a cracking price and service. I would recommend… Read Full Review

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Bigedmce's Comment

Written on: 14/08/2014

Hi there,

Glad to hear you had a good experience with us!

Ride on!

Big Ed

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★★★★★

“Mce at it's best”

Written on: 09/08/2014 by JLA1138 (1 review written)

Had a great experience getting my bike insurance..... Dealt with Adam steel who went through everything with clarity and reassurance..... Will defo use them again (JLA)… Read Full Review

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Bigedmce's Response to JLA1138's Review

Written on: 11/08/2014

Hi there,

Glad to hear you had a good experience with us!

I will let Adam know you were happy!

Ride on!

Big Ed

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★★★★★

“super service”

Written on: 08/08/2014 by Heathg474 (1 review written)

my first time with MCE and i cannot fault there service. quote was the best ever… Read Full Review

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Bigedmce's Comment

Written on: 08/08/2014

Hi there!

Glad to hear you were happy with the quote!

Ride on!

Big Ed

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★★★★★

“Fantastic quote. ”

Written on: 07/08/2014 by Jamesdoran1916 (1 review written)

Very very happy with the quote I received. Very professional and polite sales agent. Hassle free. My friends will be kicking themselves. Cheapest quote by more than half. Thank you… Read Full Review

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Bigedmce's Response to Jamesdoran1916's Review

Written on: 08/08/2014

Hi James,

Glad to hear we got you sorted!

Now get out and enjoy that bike!

Big Ed

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★★★★☆

“A no stress experience”

Written on: 07/08/2014 by mwebster56 (1 review written)

Renewed bike insurance with MCE. AJ ensured that the experience was as painless as possible. Very clear, low jargon information provided and the quote was very reasonable. I am very happy with the customer service I received. … Read Full Review

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Bigedmce's Response to mwebster56's Review

Written on: 08/08/2014

Hi there!

Glad to hear AJ got you sorted!

Ride on!

Big Ed

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★★★★★

“Friendly, fast and pleasant to deal with”

Written on: 07/08/2014 by markiddon (1 review written)

Just a quick review of MCE Insurance and my dealings with Leanne Shilton. Lovely to deal with on the phone, very clear, kind and quick to get me a quote I was happy with. All round a pleasant experience with what is basically an insurance quote... You can't really hope for better really ;-) I only gave a 4 star for value for money because, to be honest, when is motor insurance good value for money! But my dealings with MCE was good. M… Read Full Review

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Bigedmce's Response to markiddon's Review

Written on: 08/08/2014

Hi Mark,

Glad to hear you had a good experience with us!

Ride on!

Big Ed

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★☆☆☆☆

“My insurance policy was with them and it ran out. I...”

Written on: 05/08/2014 by Butcher162 (1 review written)

My insurance policy was with them and it ran out. I asked for proof of no claims bonus to send to my new insurance company. I was told the policy ended on 4th of month when certificate said it finished on 3rd of month. Told it would be emailed to me when policy finished (policy had already finished!) Now new insurance company have cancelled my new policy as I didn't produce it to them within the timescale. It seems that unless you want to carry on doing business with them they don't give a… Read Full Review

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Mce_Customer_Services's Comment

Written on: 06/08/2014

Hello,

I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.

I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email your details to me and I will contact you. Please mark the email for my attention, Amy

Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution.

I look forward to hearing from you.

Kind Regards

Amy
Customer Service Team Manager
MCE Insurance

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★☆☆☆☆

“MCE Claims by far the worst yet”

Written on: 04/08/2014 by bigyellowthing (1 review written)

Only rate 1 star because it is required field. Unhelpful, unable to communicate, unable to follow written instruction, incapable of the simplest action. Pay more and avoid, I will… Read Full Review

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Mce_Customer_Services's Response to bigyellowthing's Review

Written on: 06/08/2014

Hello,

I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.

I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email your details to me and I will contact you. Please mark the email for my attention, Amy

Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution.

I look forward to hearing from you.

Kind Regards

Amy
Customer Service Team Manager
MCE Insurance

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