MCE Car & Motorcycle Insurance Reviews - www.mceinsurance.com

★★★★☆
4.0 / 5
3135
80.2% of users recommend this
  • Customer service

  • Value For Money

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MCE Car & Motorcycle Insurance www.mceinsurance.com

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★★★☆☆

“Better”

Written on: 26/01/2017 by NelsonO'Rourke423 (1 review written)

The service that I have received taking out a policy recently has been an improvement from when I used this company a few years ago. There is always room for improvement with regards to efficiency, speed, price etc… Read Full Review

Bigedmce's Comment

Written on: 26/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“Motorcycle Insurance”

Written on: 26/01/2017

I found MCE Insurance to be very competitive and with good cover. Their follow up's were timely and the documents were ready for download soon after taking out the policy. Their web sight was easy to navigate and to easy to complete the application. I'm not a novice at motorcycling but haven't had a bike for a few years so had to go back to zero no claims bonuses, so it's good to know that they are there for us bikers and that they gave me the opportunity to get back onto a bike again at a… Read Full Review

Bigedmce's Comment

Written on: 26/01/2017

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★★★★★

“Very easy and quick to set up”

Written on: 26/01/2017 by KathyMcKinnon447 (1 review written)

Very simple to set up with everything outlined what I needed to know. Would definitely recommend MCE to other people to use. Great value for money… Read Full Review

Bigedmce's Comment

Written on: 26/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★★★☆☆

“new policy”

Written on: 26/01/2017 by hlCrabtree84 (1 review written)

Took out the policy from a comparison web page had the most add ons helmet cover etc. On reading the small print the extras dont seem that good ie you dont get much cover it wouldnt even pay for the helmet when you take off the excess. So lets hope I dont need it. Tried to take it out over the phone at first however the office at mce was that noisey I had to do it on line. Time will tell if the policy is any good ...... is the cheapest the best… Read Full Review

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★★★★★

“Excellent service!!”

Written on: 26/01/2017 by JaylaWalsh (1 review written)

Great value, simple and quick online application and followed up with a call with customer services. Customer services were professional, courteous and very efficient and confirmed all aspects in a matter of minutes. If only all insurance companies were this efficient!! Great service MCE!!… Read Full Review

Bigedmce's Comment

Written on: 26/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“First Contact”

Written on: 26/01/2017 by MarcHolden366 (1 review written)

This was my first time contacting MCE, and the service I recieved was excellent. Very freindly and very willing to help me through my Quote, first class… Read Full Review

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Written on: 26/01/2017

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★★★★★

“Great customer service”

Written on: 25/01/2017 by encyclopeadia (1 review written)

called to confirm details of insurance policies and was pleased to talk to someone so helpful and easy to talk too.many thanks for your help… Read Full Review

Bigedmce's Response to encyclopeadia's Review

Written on: 26/01/2017

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★★★★★

“Covered in minutes, very impressive!”

Written on: 25/01/2017 by CaptainAndy (1 review written)

As a first time motorcycle owner, I found the site far easier to use than I had expected. I had my cover arranged and in place very quickly. And the cover for a street-parked bike in London is a lot cheaper than I paid last year for a garaged car in Notts! No complaints, many thanks fellas. … Read Full Review

Bigedmce's Response to CaptainAndy's Review

Written on: 26/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★☆

“Good service ”

Written on: 24/01/2017 by 281Stack (1 review written)

A nice quick hassle free service just wished it was cheaper… Read Full Review

Bigedmce's Comment

Written on: 24/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★★★☆☆

“Policy Documents Corrections”

Written on: 24/01/2017

Not a very good service. Had written to them to make some correction in policy documents but they seem to have no interest. This is disappointing. They are eager to sell but not to help… Read Full Review

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★★★★★

“Getting NCB”

Written on: 23/01/2017 by KayleyBriggs (1 review written)

After three phone calls to mce about my NCB got through to a woman who was very polite and sent me my no claims within minutes. Only leaving mce as I could get my insurance for a lot cheaper but would recommend… Read Full Review

Bigedmce's Comment

Written on: 23/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★☆☆☆☆

“terrible terrible terrible”

Written on: 21/01/2017 by KristinCarson45 (1 review written)

Three months these people took to settle my claim. so if you have three months to wait when you have a accident or your bike stolen these are the people for you. i am still waiting for another claim with mce. This has been ongoing for three years yes three years… Read Full Review

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★★★★★

“Great service”

Written on: 21/01/2017 by fjClancy273 (1 review written)

I made a mistake on my new policy, called up and spoke with Charlene Chapman. I thought it would be a massive problem, but no was easier then I thought and it was a minimal problem that she dealt with perfectly… Read Full Review

Bigedmce's Comment

Written on: 23/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★☆☆☆☆

“unbelievable”

Written on: 19/01/2017 by MarleeBenson (1 review written)

I received a text quote to renew my insurance in December. When I called in they "had no record of that quote and re quoted £70 higher. I renewed my policy but received no emails regarding my policy. I then received an email saying I had not renewed my policy and it had been cancelled. I called them to be told this was an error and they would send me the policy. A day later I received someone else's policy details telling me their name, address and bike details. I'd hate to have to make a… Read Full Review

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★☆☆☆☆

“unbelievable”

Written on: 19/01/2017 by MarleeBenson (1 review written)

I received a text quote to renew my insurance in December. When I called in they "had no record of that quote and re quoted £70 higher. I renewed my policy but received no emails regarding my policy. I then received an email saying I had not renewed my policy and it had been cancelled. I called them to be told this was an error and they would send me the policy. A day later I received someone else's policy details telling me their name, address and bike details. I'd hate to have to make a… Read Full Review

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★★★★★

“change of bike”

Written on: 18/01/2017 by Klein35 (1 review written)

Gave you all the information of my new bike over the phone 17/1/17, received the new documents today 18/1/17, quite an easy process with friendly helpful staff. Had one small query which was sorted with a phone call to another member of your team. All in all a good service, shame about the high admin fee for the change of bike… Read Full Review

Bigedmce's Comment

Written on: 19/01/2017

The service I received today was prompt and helpful, the operator spoke to me clearly and resolved my issue within 10 minutes. I would recommend this company to any of my friends who needed insurance and a friendly helpful staff member

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Bigedmce's Comment

Written on: 19/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“Good Quality Service Charlene Chapman”

Written on: 18/01/2017 by Lol22 (1 review written)

The service I received today was prompt and helpful, the operator spoke to me clearly and resolved my issue within 10 minutes. I would recommend this company to any of my friends who needed insurance and a friendly helpful staff member… Read Full Review

Bigedmce's Response to Lol22's Review

Written on: 19/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“Great customer service ”

Written on: 18/01/2017 by Stug63 (1 review written)

Your customer service advisor 4679 was extremely helpful in dealing with my claim. She acted courteously and professionally throughout the process. The whole process of claiming is stressful especially where like myself the claimant has sustained injuries but your advisor helped to make the procedure as hassle tree as possible. The only negative thing about the process is the fact that it is mostly conducted by email I feel older people less computer proficient might struggle with this… Read Full Review

Bigedmce's Response to Stug63's Review

Written on: 19/01/2017

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I'm glad we were able to get you sorted, thanks for the review!

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★★★★★

“customer service excellence”

Written on: 18/01/2017 by abeykoon97 (1 review written)

Having your motorcycle stolen is not a pleasant experience. However, the whole experience was made far easier due to the brilliance of MCE's employee that I dealt with. The person I dealt with went above any beyond the call of duty. For various reasons, the bike nearly lost value due to false information given to me regarding service intervals. Technically, this should have devalued my bike, however the person I dealt with kindly spoke with his manager to waiver the drop in value, due to… Read Full Review

Bigedmce's Response to abeykoon97's Review

Written on: 19/01/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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Abeykoon97's reply to Bigedmce's Comment

Written on: 19/01/2017

You're very welcome, excellent customer service.

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★★★★★

“Customer Service”

Written on: 18/01/2017 by Brookeh135 (1 review written)

I rang MCE insurance yesterday evening regarding a rather worrying email I had received. I spoke with the advisor, who immediately explained why the email had mistakenly been sent. She was knowledgeable, reassuring and polite and furthermore emailed my insurance documents to me for easier access. All in all a very good experience. Thank you… Read Full Review

Bigedmce's Comment

Written on: 19/01/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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