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Written on: 11/09/2010 by multiply (3 reviews written)
Agreed with the above posters. Paid via Paypal and, despite being promised a 'typical 1-day turnaround' I waited 10 days.
I sent a few emails to their customer service email address, all of which came back with an automated response (but from different names!).
I finally received a 'code', but no instructions on how to use it. After a little Googling I did find out how to input the code, but it didn't work anyway - surprise!
This is an example of the worst kind of scamming opportunists. AVOID… Read Full Review
Written on: 08/09/2010
very bad company same as most people no codes no refund will not deal with again everyone should give them a wide berth also pay pal useless in a situation like this… Read Full Review
Written on: 24/08/2010
I ordered an unlock code for my blackberry 8520, after 4 days i got an email saying they could not do it and a refund would be sent within 7 days !! no refund, so went to paypal to get the refund and they now have a link to auto refund your money http://www.cell-unlock-shop.com/refund where you type in your email address to get your money back ! terrible company !! AVOID… Read Full Review
Written on: 16/08/2010
This is a scam. Three tries on three different phones resulted in no codes and no refund. Don't trust these sharks! Tom… Read Full Review
Written on: 29/07/2010
I was successful in unlocking my wife's lg shine from att. The service was more than they advertised -- I think I paid $9.99 whereas they advertise that they will unlock any phone for $3.99, and the code did take a couple of hours instead of arriving instantly, but compared to going out to a store that unlocks phones, and paying $10 to $20, this was great!! I read a lot of negative reviews right after I bought the code, but at least for me, it worked… Read Full Review
Written on: 15/07/2010
As many reviews above. No code and no refund. Looks like they're just stealing money if people forget to dispute.
… Read Full Review
Written on: 09/07/2010
I think they are rip-off and/or a complete fraudulent set-up. Do not deal with them… Read Full Review
Written on: 22/06/2010
This is a scam. The people that are 5 stars are probably cell-unlock attempting to boost their rating. Frankly, you are at their mercy. No phone numbers, no customer service - NO guarantee you get their money back despite their promise. They can say it, but how can YOU guarantee that it will happen? You can't. Use PayPal if you still want to try because PayPal will refund your money when they don't produce the goods. Promised 1-2 business days, started contacting at the close of 2 business days… Read Full Review
Written on: 17/05/2010 by giannos (1 review written)
They say that they will provide you with a code within 24 hours, and when that time is passed they just send you a message informing you that couldn't provide the service blah blah. In that e-mail they say also that they will provide you with details to their "dedicated accounts team" who will deal with your refund. In my case, they haven't emailed me anything. So next day I went directly to the PayPal site to raise a dispute where I found out that you can get an instant refund by just visiting… Read Full Review
Written on: 29/04/2010 by antandcharmi (7 reviews written)
They could not do my Nokia N95 8GB (but I don't think anyone can)
they did not refund me within 7 days.
I complained yesterday (the deadline) and they refunded me today.
Lucky I paid via PayPal
Also glad Unlock emailed me their failure notification. Maybe they are delivering the goods for some people...? Why no refund on time though? Overloaded with refund work?! :-)
I wouldn't risk it again though.
29 Apr 2010 10:08:28 BST
Transaction ID: 42942053NX234461V
Dear Charmaine… Read Full Review
Written on: 26/04/2010
Wish i would have seen all these complaints befor i got scammed by the worst site. cell-unlock.com is nothing but a lie. they promise to deliver a unlock code and cheat people out of their money. thanks to social networks i have now blogged a great deal about them and have told the truth about this fake site… Read Full Review
Written on: 12/04/2010
cell-unlockers.com is scam. Do not send unlock code ("sorry, we can not generate unlock code for your cell phone...") and do not issue refund.
SCAMMERS!!!… Read Full Review
Written on: 09/04/2010 by Phill Harris (1 review written)
What ever you do do not use this site as it is a complete scam.
I asked for an unlock code for my Siemens phone they took the money from paypal but were unable to issue a code, they then promised to refund it but never have.
Unfortunately I only get bank statement every three months so did not realise what had happened.
Contacted PP but all I got from them that it was passed the 45 day deadline to complain.
Sent numerous emails to company but still no refund to date.
Only wish I had checked… Read Full Review
Written on: 24/03/2010
I have another case of having to go to paypal resolution centre to getting a refund.
cell-unlock-shop.com say they will refund your money, but appears will only do so after you complain. Terrible customer service.
… Read Full Review
Written on: 23/02/2010
Although they didn't get my n97 unlock code they refunded through Paypal when I went to resolution centre, maybe they are cleaning up their act… Read Full Review
Written on: 21/02/2010 by GMBFORLIFE (1 review written)
THIS SITE JUST ROBBED ME AS WELL THEY GAVE ME A CODE THAT DONT WORK FOR MY STORM YOU PEOPLE OR BOMBO CLAT THIFE AND YOU THINK YOU CAN LIVE LIKE THIS… Read Full Review
Written on: 13/02/2010
cell-unlockers.com is a big scam stay away from them you will be thankful to me.
I place an order with them for my HTC t-mobile phone, after 2 days later they sent me an e-mail saying they are still looking for the unlocking code. After a day later they said they did not have a code for my phone. They charged me $7.99 for the code which they didn't have it. I was informed that he has instructed the so called billing dept to refund my money but allow them atleast 5 business days. I placed the… Read Full Review
Written on: 06/02/2010
BUYER BEWARE - This is a fraudulent business site. They NEVER contact you or provide you any service whatsoever and still charge your credit card. This is a total rip off. No customer service exists and emails will be left unanswered.
I wish I could give them 0 stars if the system allowed me to… Read Full Review
Written on: 04/02/2010
stay away from cell-unlockers! they will tell u that they were not able to find a code for ur phone and the will promise a refund, that im still waiting. And judging on this reviews it looks that im not getting any refund!… Read Full Review
Written on: 03/02/2010
I had a Siemens S56 phone that was locked to Cingular service. I picked this site because it said that it was only 1.99 to unlock phone. When it came time to pay it ended up being 9.99. (The old bait and switch.) I paid the 9.99 and received the code in about 6 to 8 hours with a link to the instructions on how to enter the code. When I went to the link, there were no instructions for any Siemens phones!! I contacted them via their website many many times with no reply. I finally had to do a… Read Full Review
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