Reviews for 1and1 www.1and1.co.uk Reviews

ps7913's review has yet to be rated - Be the first!
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In my experience slow, erratic. I cant seem to find their customer service department so when I have a problem I cant find any help? There is nothing good I can say about 1and1 because of this therefore I do not recommend to anyone.

sayedbaharun's review has yet to be rated - Be the first!
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In my experience the customer service was unhelpful. As others have mentioned, as long as everything is working it's fine - I didn't have any downtime, however, when it came to taking some money from my credit card, which un-known to me had expired and I hadn't updated the details, they apparently h ...

Guest's review has yet to be rated - Be the first!
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As far as I am concerned you get what you pay for! Slow servers, in my experience unhelpful customer service, I was unhappy with the billing process (e.g. I do not agree with auto renewals without prior notification). I'm going elsewhere and advise you do the same. Not 1and1!

On average, people found this review very helpful
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I've been with 1and1 for ages - I'd guess about 6 years or more - for my personal domains and I've never had any major problems. Recently a tiny server hiccup that lasted for all of five minutes and hasn't been repeated.

My current problem - the one which brought me here to look for another host ...

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I have been with 1&1 for quite a while and they used to be a great Web Hosting Companies, however due to my recent problems with them I no longer recommend to with 1AND1! Their customer services have been very unhelpful, honestly I've never experienced anything like it. My page used to load in 4 sec ...

afbowden's review has yet to be rated - Be the first!
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As others have said, OK if your site doesn't have problems. However, I personally experienced very bad problems with the support.
Therefore, I do not recommend anyone using 1and1.

On average, people found this review very helpful
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I do not recommend 1&1 - they have a few nice tools and the site seems pretty fast, but their customer service really lets them down in my opinion, with only a 24 hour reply to each e-mail query - so it could potentially take weeks to resolve a problem that way, and in my experience customer service ...

hadders2008's review has yet to be rated - Be the first!
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Having taken out microsoft exhange server with 1&1, which I didn't use simply through lack on necessity. I left its contract to run out, to find out that tucked away the the ts and cs was the recurring billing info. This is annoying enough due to being very unclear, but when addressed they were the ...

bluesunshine's review has yet to be rated - Be the first!
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If everything is running fine no problems but the minute you need to involve customer services it goes down hill.
The customer service is dreadful, and I spoke to 4 different people and they were all just as bad!!!

sullivaf's review has yet to be rated - Be the first!
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If everything is running fine no problems but the minute you need to involve customer services it goes down hill. Could not take money from the card I gave them as there were problems with Cahoot. Cahoot could find no problem. I asked 1and1 for a reference number or contact name for whom they were d ...