Reviews for 1and1 www.1and1.co.uk Reviews

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1.1 stars
Average rating for this product is: 1.1 out of 5

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1and1 www.1and1.co.uk Reviews

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  • Guest 7th Sep 2009

    Reviewer rating: 4 stars


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    In general 1and1 UK is terrible. Long times waiting for them to answer the phone etc. I would suggest going with 1and1.com and using all there American services as they are top quality and ultra fast (support wise).

    I have had brilliant up time with 1and1 and my domain transfers are a breeze.

    Like ...

  • cecr 9th Aug 2009

    Reviewer rating: 1 stars


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    terrible.

    absolutely dire, beyond hope

    billing dept at 1and1.co.uk simply do not listen and repeat the same inappropraite excuses

    for several months I have tried to pay the bill. they invoiced me for something I don't think is due, and asked them for a statement/copy of the order to show the amou ...

  • Guest 3rd Aug 2009

    Reviewer rating: 1 stars


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    terrible. quite simple terrible. There is nothing more that can or should be said about 1and1-such a incredibly bad service.

  • peterowen Rank: Corporal 1st Jul 2009

    Reviewer rating: 1 stars


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    Having had severe billing problems hosting my main domain with 1and1.co.uk I have now cancelled another domain hosted with them and they continue to bill me for my canceled domain for the next 12 months! 1&1 are a nightmare company deal with - their billing department make things up as they go alon ...

  • luisiher Rank: Lance Corporal 17th Jun 2009

    Reviewer rating: 1 stars


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    I opened an account with this company about 2 months ago and as I did not get the service
    I was expecting (access to MYsql) I cancelled the same day ( I thought that was it). After 15 days I
    got charged to my paypal account I called and they told me that I
    should get the refund in 7 days by bank wir ...

  • peterowen Rank: Corporal 10th Jun 2009

    Reviewer rating: 0.5 stars


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    Servers located in Germany and not in the UK as advised before setting up an account with 1and1. Important aspects of my website failed to function and programmer informed me that the server was not able to handle script correctly! I duly moved my website to a UK server and all worked fine.

    Cance ...

  • Guest 4th Jun 2009

    Reviewer rating: 0.5 stars


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    I used to pay by credit card for 1and1 but as I had to change cards several times I decided to switch to bank direct debit. I had constant trouble although I wrote several times. It culminated with them barring my account without warning and using a debt collector to collect an instalment I th ...

  • mcany Rank: Lance Corporal 16th May 2009

    Reviewer rating: 2.5 stars


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    Have been using 1&1 since 2005, I had several problems at the beginning because I was learning by myself. Now I am quite good with websites and hosting and I can give you a very good advice to deal with 1&1:Never Never call them, it is a waste of time and money, it seems they have a bunch of student ...

  • Guest 13th May 2009

    Reviewer rating: 2 stars


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    I was originally satisfied with 1and1, until I registered a second domain with them. They decided my previously acceptable user account, which was active for months, needed to be "verified" to prevent internet fraud.To verify I had to call their 0870 number (with high charges per minute). The first ...

  • kayna 13th May 2009

    Reviewer rating: 4 stars


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    Being an online company in such acompetitive market, 1and1 is very good value of money.
    As far as customer serivce is concerned, my experience is quite pleasant. I was quite unhappy but it turned out to be my own mistake and the agent I was through to, had a professional command on the system and fi ...