Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 18/01/2008 by afbowden (1 review written)
As others have said, OK if your site doesn't have problems. However, I personally experienced very bad problems with the support.
Therefore, I do not recommend anyone using 1and1… Read Full Review
Written on: 10/01/2008 by suzitkd (1 review written)
I do not recommend 1&1 - they have a few nice tools and the site seems pretty fast, but their customer service really lets them down in my opinion, with only a 24 hour reply to each e-mail query - so it could potentially take weeks to resolve a problem that way, and in my experience customer services really don't seem to know what they're doing!… Read Full Review
Written on: 04/01/2008 by hadders2008 (1 review written)
Having taken out microsoft exhange server with 1&1, which I didn't use simply through lack on necessity. I left its contract to run out, to find out that tucked away the the ts and cs was the recurring billing info. This is annoying enough due to being very unclear, but when addressed they were the most unhelpful customer service I have dealth with!… Read Full Review
Written on: 26/11/2007 by bluesunshine (1 review written)
If everything is running fine no problems but the minute you need to involve customer services it goes down hill.
The customer service is dreadful, and I spoke to 4 different people and they were all just as bad!!!… Read Full Review
Written on: 03/10/2007 by sullivaf (1 review written)
If everything is running fine no problems but the minute you need to involve customer services it goes down hill. Could not take money from the card I gave them as there were problems with Cahoot. Cahoot could find no problem. I asked 1and1 for a reference number or contact name for whom they were dealing with at Cahoot - did not have one!!!!!!!! When I asked to speak to a manager - it is not company policy!… Read Full Review
As rated by real users
" Great service " Read More
" Good Customer Service " Read More
" Thank you Crystal Summit! " Read More
" UNPROFESSIONAL AND ARROGANT ATTITUDE. " Read More
" Apple IOS8 " Read More
Written by timkamos