Powerhouse-Fitness www.Powerhouse-Fitness.co.uk/Fitness Reviews - www.powerhouse-fitness.co.uk

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★★★★☆
4.0 / 5
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★☆☆☆☆

“Shocking”

Written on: 17/05/2012 by esjay (1 review written)

I ordered an item 7 weeks ago and you can probably guess the rest of this review. After messing us about asking for further identification the multigym was eventually sent out. When I came to put it together I found there were missing parts. To cut a long story short, since the second week of ownership I've been trying to rectify this, even passed to another distribution company to sort it out. I wasn't going to write a review at first, preferring to give them time to sort this out… Read Full Review

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★☆☆☆☆

“Avoid This Lot - No Interest Once Money Taken”

Written on: 05/04/2012

Bought a Live Strong Trainer. Due to an arthritic problem with my hands I specifically asked for the item delivered assembled. True to form what arrived was a box of parts with 9 instruction levels. Phoned up and basically told to get lost. £95 assembly fee or £150 to collect and return. Glaswegian horror was manager and very threatening. Don't buy here you will regret it.I have contacted Trading Standards who are well aware of this company… Read Full Review

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★★★★★

“Powerhouse Fitness Bodymax CF510 Bench”

Written on: 15/03/2012 by Smuttster (3 reviews written)

Great product Bodymax CF510 Bench everything in the box, no damage and no parts missing. Took about 2 hours to assemble but the instructions are really easy to follow. The finished item is well designed and very easy to use and alter positions for different exercises. Not your normal cheap and cheerful bench all is good quality and nicely finished. From £299 and reduced by 25% then an additional 10% off, so £169 including delivery a total bargain. Delivery was by courier and arrived extremely… Read Full Review

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★☆☆☆☆

“Avoid at all cost!”

Written on: 14/02/2012 by UpYours (1 review written)

Still waiting for a kettlebell! Money taken, kettlebell no where to be seen! I have not been given a tracking number for delivery even when requested, I now know why! There is not any delivery! Customer service said delivery would be last Friday! Obviously not! Now they do not reply! I now need to find out how to get my money back! Avoid at all cost! This company should be closed down!!!… Read Full Review

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★★★★★

“Great company, excellent value, amazing product”

Written on: 26/07/2011 by walshy88 (1 review written)

Ok it took longer than expected for my power cage to arrive but when it did I was delighted. Powerhouse fitness informed me that there would be a delay due to it being out of stock and the item arrived on the exact delivery date they confirmed. The purchase price was very low compared to other suppliers, the cheapest I could find so this slight delay was well worth it. I found the customer service staff very friendly and helpful. Item arrived well packaged with clear easy to follow assembly… Read Full Review

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★☆☆☆☆

“One BIG Rip Off”

Written on: 28/06/2011 by Wilsannd (1 review written)

I ordered a vibration plate and the information the girl gave me was incorrect. When I realised, I called to cancel the order. They still sent the plate out. I refused the delivery. I have called 3 times to have my credit card refunded and I’m still waiting. Today they guy I spoke to said the refund had been processed but not for the full amount. They have charged me £40 for free delivery on an item I would never have ordered if I had known the full spec of that item. Be VERY careful when… Read Full Review

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Wilsannd's Response to Wilsannd's Review

Written on: 29/06/2011

Still not had any money refunded. I have contacted my bank and they told me there are NO refunds pending. Looks like they are trying to keep all of the £562 I paid for an item I would never have bought if they had told me the true spec of the machine. I have now been in touch with consumer direct. Will update soon.

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★☆☆☆☆

“My order did not contain what i have paid them in full...”

Written on: 25/03/2011

My order did not contain what i have paid them in full for. they have lied about what i have signed for and will not send me a copy of the delivery sheet. they have told me that i have signed for the goods and will not be sending me what i have paid for. basically they have stole money from me and i will be making sure that every fitness website will know that this company is NOT REPUTABLE and sends its customers incomplete orders… Read Full Review

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Guest's Comment

Written on: 28/06/2011

You need to contact Consumer Direct for advice. Their number is 0845 404 0506 or you can find it on the web.

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