JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.7 / 5
627
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“Great response”

Written on: by Cdill (1 review written)

Lost touch with my web site and email. Raised a ticket through the web site and issue was resolved in no time at all. Obviously better if the issue hadn't happened in the first place, but stuff happens and it is how yu deal with it that really matters. Just Host Me dealt with it very well and let me know straight away. By the way this is only the second job I have had to raise in about 5 years of using them. Thanks guys!… Read Full Review

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★★★★☆

“EMails not working following change of server”

Written on: by Crowley286 (1 review written)

We had a problem sending and receiving EMails following the change of server at JustHostMe. The staff were very quick and helpful in getting things working again over the weekend… Read Full Review

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★★★★★

“Email Blocking and website access problems”

Written on: by CoraStewart (1 review written)

Website access problem solved Still problem with Email Blocking, but was given helpful advice on this by JustHostMe Staff… Read Full Review

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★★★★★

“Quick support and right to the point!”

Written on:

I had an medium level issue and the support team were quick to respond as they have been for many years serving a number of products I have purchased. My issue was resolved after the first instance and I can highly recommend the team to serve you or your business… Read Full Review

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★★★★★

“Great Service”

Written on: by JadynCopeland (1 review written)

Great service as always - thanks again Quick, efficient and straight to the problem with a solution… Read Full Review

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★★★★★

“My experience with JustHostMe”

Written on: by Weber331 (1 review written)

I have been requested some feedback, which I'm very happy to give. I can't remember when I first joined this service (3 or 4 years ago?), but I have never had a single problem with them. They keep my web site up and running and it's a great peace of mind for me. I only need to care about contents; the more technical issues are left to JustHostMe. In future I'd like to make more use of the various additional software services provided, like Moodle, for example. I'm in the teaching / research… Read Full Review

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★★★★★

“Excellent service”

Written on: by 252Purcell (1 review written)

no emails but had internet. Communication was excellent and all sorted within 24 hours… Read Full Review

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★★★★★

“Did what it said on the tin!”

Written on: by RobDoofus (1 review written)

Had a problem with my email so went online to the support pages. Discovers customer service was closed at the weekend but I could open a ticket, so I did. I relaxed back expecting to get a reply some time mid-morning on Monday. BOOM! Ten minutes after opening my ticket I got a response. "It'll just be a auto-response," I decided. WHAM!!! It wasn't an auto-responder it was a person. An actual person. Like proper real and everything. And, as if that wasn't good enough they'd not only… Read Full Review

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★★★★☆

“website and email issue”

Written on: by DonovanDrake (1 review written)

The service was good and reasonably fast. The only down side is that when a response is sent, the sender needs to assume that all people are not computer wiz kids and put an explanation in of what needs doing to sort the issue. The will explain but it just means that you need to send another ticket and wait… Read Full Review

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★★★★☆

“Good, fast support”

Written on:

Good, fast support with web hosting queries… Read Full Review

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★★★★★

“Great service when you need it”

Written on: by 1949Owen (1 review written)

Lightning fast response to resolve a server issue, on a Saturday as well. No complaints at all about this company… Read Full Review

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★★★★☆

“Still the best”

Written on: by Rysrudh (1 review written)

I have been with JustHostMe for some years now and agree with all the positive reviews regarding customer service and value for money. Indeed, I have given such a review in the past myself. I am writing this second review now to express one small area of dissatisfaction. Due to the popularity of this host, the service has undergone several major upgrades over recent years in order to maintain a high level of service. Unfortunately, at such times JustHostMe appears to assume a degree of… Read Full Review

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★★★★★

“Refund for domain transfer”

Written on: by Freeman165 (1 review written)

A domain I was intending to let expire was automatically renewed. JustHostMe made the refund swiftly and without hesitation… Read Full Review

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★★★★★

“Wonderful Support Every Time”

Written on: by moQuinlan451 (1 review written)

We have been been with JustHostme for many years. the person I dealt with and his team offer amazing support and fast. If your are looking for UK based support and great priced hosting you cant really go wrong at JustHostMe… Read Full Review

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★★★★☆

“One guy was very helpful, another was not”

Written on: by PaulWoM (1 review written)

Jeffrey was terrific -- very efficient, friendly, knowledgable, tolerant of my techno-ignorance, and solved the problem quickly. Bijoy was not - whether due to communication breakdown or whatever, he first responded to my email by telling me to do it myself, then asked for some information that he didn't actually need, and then did the wrong thing. My experience of Just Host Me has generally been very good though -- a solid service at a low price, which is an offer you don't often see in the… Read Full Review

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★★★★★

“my call was answered very quickly and the person who...”

Written on: by lexhiby (1 review written)

my call was answered very quickly and the person who answered listened carefully to my question and advised me clearly as to what I should do, the issue has now been resolved… Read Full Review

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★★★★★

“Fast support”

Written on: by CaelMoser (1 review written)

I requested some support from the accounts department and it was actioned and completed the same afternoon. For a busget hosting account that was really fast!… Read Full Review

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★★★★☆

“IP address blocked - unable to send emails”

Written on: by hcMills152 (1 review written)

The initial phone call to the support desk was not very reassuring as I was simply told to log a support ticket. However on completing the ticket I received and immediately acknowledgement and a rapid response, which quickly solved the problem… Read Full Review

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★★★★★

“Great Service!”

Written on: by Kasonu306 (1 review written)

I'm on the basic plan, but for such a small cost, the service is great and the customer support is outstanding. Responses via email in just a few minutes most of the time :)… Read Full Review

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★★★★★

“Quick, efficient customer service”

Written on:

Great response time and a solution found very quickly. Communication was first class and very informative… Read Full Review

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