JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.8 / 5
95% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
JustHostMe - www.justhostme.co.uk - Ask a question now

Media Gallery for JustHostMe - www.justhostme.co.uk

JustHostMe - www.justhostme.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★☆

“Resolving logon problems”

Written on: 13/06/2014 by Hardy1976 (1 review written)

The initial response was really quick. Unfortunately it was a Sunday and another day went by before everything could be sorted out but as always I feel that JustHostMe is a company I have confidence in. The only negative thing I would say is that having identified the cause of the problem I think it could have been resolved a bit quicker if the support staff had pictured themselves in my shoes. The difficulty only arose because of something I did not know and they should probably have realised… Read Full Review

Report this review
★☆☆☆☆

“Network Outage and now website still down”

Written on: 30/05/2014 by meow12 (1 review written)

We received an email this morning about network outages, we are now trying to do work on website and once again it is down and I do not get any response except automated rubbish emails saying a support ticket has been opened. Got to get away from these so called hosters… Read Full Review

Report this review
★★★★★

“new email account”

Written on: 24/05/2014 by ucWright395 (1 review written)

I asked how to add an email account and had an answer within 10 minutes! Thank you justhostme you're the best… Read Full Review

Report this review
★★★★★

“transferring my domain to a dot com”

Written on: 22/05/2014 by niamair (1 review written)

Bijoy Berly helped me with transferring my domain from co.uk which is held by you to a new dot com that I also recently purchased. What a fantastic service, I am going to recommend you to the whole world!! Although I am based in France, I will always stay with just host me, you are the best. I had a quick response and all the emails were professional and polite, so happy to deal with real people and not robots… Read Full Review

Report this review
★★★★★

“Excellent support service”

Written on: 21/05/2014 by 141Tennant (1 review written)

I have emailed support several times with my questions and every time i have received a reply really quickly. I appreciate this kind of service and have no hesitation in recommending justhostme… Read Full Review

Report this review
★★☆☆☆

“very confused about how to use site”

Written on: 10/05/2014 by Morenodu237 (1 review written)

I find the site very confusing to use. Part of the problem is to renew its almost like doing a new transaction… Read Full Review

Nchnick's Comment

Written on: 18/06/2014

You can auto renew through the client area > services > my domains > manage domain. It is pretty straightforward but when having problems I have found their support second to none.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great with idiots like me”

Written on: 09/05/2014

I got hit by a nice person who somehow got into my business email and used it to send out 10000 spam emails. JustHostMe were absolutely brilliant and recognised that I don't really know much about how this all works and handled my dilemma with great patience. All sorted with their help… Read Full Review

Report this review
★★★★☆

“Timely Response”

Written on: 08/05/2014 by Algy123 (1 review written)

Seems to have solved the problem. It seems to be an intermittent problem, but the alternative address will hopefully be more reliable… Read Full Review

Report this review
★★★★★

“Continuing impressive service”

Written on: 07/05/2014 by Coylefs175 (1 review written)

I needed to transfer domains and services to a client account. It was all done with no fuss, very quickly and with no additional cost. This reflects the continuing excellent service that Justhostme has provided over a number of years. (I do have experience dealing with other hosting companies, so I know how awkward and expensive this can be.)… Read Full Review

Report this review
★★★★★

“Helping me ”

Written on: 06/05/2014 by Faulknermn423 (1 review written)

Thank you so much for recognising that I didn't really know what I was talking about, but helping me anyway… Read Full Review

Report this review
★★★★★

“Great Hosting, Great Price”

Written on: 29/04/2014 by patricktimmins (1 review written)

We have been with JHM for about 7 years now and apart from one or two instances of down time (most hosting companies will get then from time to time) we have experienced 99.99% uptime and any problems have been fixed in a prompt manner. I think prices are very reasonable for the service we get although I would like to see more support announcements on the JHM sites if there are any known errors and possibly this could be posted on Twitter as well, either on the main account or a new… Read Full Review

Report this review
★★★★★

“Problem Solving”

Written on: 28/04/2014 by 298McLain (1 review written)

Very quick and efficient support when you have problems… Read Full Review

Report this review
★★★★☆

“We recently needed to get the support team to help wit...”

Written on: 21/04/2014

We recently needed to get the support team to help wit with a a major issue and the team was excellent incoming back to us several times without any problems. Many thanks for your help keep up the good work… Read Full Review

Report this review
★★★★★

“nice and quick”

Written on: 16/04/2014 by mhMalloy416 (1 review written)

a simple issue which was dealt with quickly and without letting me feel stupid for asking. Thank you for your help… Read Full Review

Report this review
★★★★★

“1st class service”

Written on: 14/04/2014 by Pete1941 (1 review written)

Over 5 years I have occasionally contacted the support team. Each time the response has been quick and efficient and my problems solved. Not more to say, the reliability of the site is excellent as is the support Pete… Read Full Review

Report this review
★★★★★

“Very good host”

Written on: 13/04/2014 by paulsr (1 review written)

Just Host Me is, I think, a one man band in terms of hosting. The important thing however is that the one man in question is very good, knows his stuff and is quick to respond to queries and problems. Where JHM shines is when things go wrong or you need help ; you are talking to a person rather than a machine or someone one a helpline reading from a script. It is good value for money as well. The control panels and so on are clear and easy to use I would write about the downsides if I could… Read Full Review

Report this review
★★★★★

“Quick and helpful response”

Written on: 12/04/2014 by Kolten334 (1 review written)

I had a problem where images were no longer being displayed on my sub-domain websites. After a fruitless search for a solution, I raised a ticket and got a prompt reply telling me where the problem lay and applying a temporary fix to get the website working again. Once I understood the problem, I was then able to apply a permanent fix. Turned out that Hotlink Protection in Cpanel didn't automatically list enough URLs to cover all the permutations for my sub-domains. This made my .htaccess… Read Full Review

Report this review
★★★★★

“Wonderful help to a novice”

Written on: 09/04/2014 by Myleed219 (1 review written)

I am fairly new to this personal hosting stuff and had no idea that all my mail was still on a server somewhere. Not only did JHM email me in plenty of time for me to sort it out but, when I could not get it to work I opened a ticket on a Sunday morning and had a helpful reply a few hours later...ON A SUNDAY!!!! Awesome!… Read Full Review

Report this review
★★★★★

“Very helpful”

Written on: 09/04/2014 by TobiasHull (1 review written)

The support team were very good at explaining what I needed to do to redirect my domains… Read Full Review

Report this review
★★★★★

“Very quick”

Written on: 09/04/2014 by ClarissaDavenport (1 review written)

The guys sorted my problem out very quickly and efficiently… Read Full Review

Report this review
overview