JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.7 / 5
615
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“server and URL”

Written on: 02/05/2015 by CaydenDavies (1 review written)

prompt and specific. Staff member I have consistently received excellent service from, beginning with J ;-)… Read Full Review

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★★★★★

“Great Hosting Company”

Written on: 02/05/2015 by ywCarpenter99 (1 review written)

Been with Just Host Me for a couple of years. I am not technically brilliant and have a mild understanding of how it works. The whole system runs smoothly with no glitches or down time. Whenever there is maintenance we are notified in plenty of time and so far have not been affected by any of this. Support is very good and quick. You can contact by email or phone. REAL PEOPLE! I would certainly recommend this great value hosting for email or web site. We have the basic package but I believe… Read Full Review

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★★★☆☆

“New server messed up my emails ”

Written on: 01/05/2015 by Edithx421 (1 review written)

They transferred to a new server. I probably lost important emails (still not coming through) because, although I changed the server name in my email set up, I found out later that probably the DNS was incorrect. I assumed the last sentence of the geeky stuff they sent in the email, applied to me. I was impressed with the customer service before, but today it was not good. I'd only spoken a couple of sentences and the bored, irritated person on the phone rudely talked over me. He was… Read Full Review

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★★★★★

“problem solved ”

Written on: 01/05/2015 by 289Kirkpatrick (1 review written)

quick communication, problem solved… Read Full Review

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★★★★★

“Quick resolution and ever so helpful”

Written on: 30/04/2015 by McMillanap1951 (1 review written)

I had problems with moving a secondary domain and associated email accounts from one Google Apps for Work to another Google Apps for Work as a primary domain. I completely forgot that the nameservers have also been changed but JustHostMe helped to set my nameservers correctly which smoothed things very well… Read Full Review

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★★☆☆☆

“Great hosting spoiled by a poor good-bye”

Written on: 30/04/2015 by StuartRT (1 review written)

You can tell a lot about a business when it is put under pressure or faces an awkward situation. Just Host Me have given excellent hosting support for the time we have spent with them. When we came to leave, it went from excellent to terrible. We gave notification to exit, and what followed was a shambolic episode. They knew our intentions, but chose to adopt a 'jobsworth' approach that even now I find annoying. It is a shame to part on such terms as their core product is good. But how do… Read Full Review

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★★★☆☆

“Problem fixed, but no guarantee of it not happening...”

Written on: 30/04/2015

In general, I have been happy with justhostme. However, due to planned and announced maintenance work, my website had to be down for a couple of days, which I had to accept. However, after the work was done, and the site should have been back up, it stayed down for another week, causing me serious professional problems. My site is hosted by another company, and justhostme uses A-records to point my domain, which I registered with them, to this other host's servers. It seems that justhostme's… Read Full Review

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★★★★★

“Great service”

Written on: 30/04/2015 by Daisyl31 (1 review written)

Great service, fixed in minutes Would recommend to a friend… Read Full Review

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★★★★★

“Great response”

Written on: 29/04/2015 by Cdill (1 review written)

Lost touch with my web site and email. Raised a ticket through the web site and issue was resolved in no time at all. Obviously better if the issue hadn't happened in the first place, but stuff happens and it is how yu deal with it that really matters. Just Host Me dealt with it very well and let me know straight away. By the way this is only the second job I have had to raise in about 5 years of using them. Thanks guys!… Read Full Review

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★★★★☆

“EMails not working following change of server”

Written on: 29/04/2015 by Crowley286 (1 review written)

We had a problem sending and receiving EMails following the change of server at JustHostMe. The staff were very quick and helpful in getting things working again over the weekend… Read Full Review

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★★★★★

“Email Blocking and website access problems”

Written on: 29/04/2015 by CoraStewart (1 review written)

Website access problem solved Still problem with Email Blocking, but was given helpful advice on this by JustHostMe Staff… Read Full Review

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★★★★★

“Quick support and right to the point!”

Written on: 29/04/2015

I had an medium level issue and the support team were quick to respond as they have been for many years serving a number of products I have purchased. My issue was resolved after the first instance and I can highly recommend the team to serve you or your business… Read Full Review

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★★★★★

“Great Service”

Written on: 29/04/2015 by JadynCopeland (1 review written)

Great service as always - thanks again Quick, efficient and straight to the problem with a solution… Read Full Review

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★★★★★

“My experience with JustHostMe”

Written on: 29/04/2015 by Weber331 (1 review written)

I have been requested some feedback, which I'm very happy to give. I can't remember when I first joined this service (3 or 4 years ago?), but I have never had a single problem with them. They keep my web site up and running and it's a great peace of mind for me. I only need to care about contents; the more technical issues are left to JustHostMe. In future I'd like to make more use of the various additional software services provided, like Moodle, for example. I'm in the teaching / research… Read Full Review

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★★★★★

“Excellent service”

Written on: 29/04/2015 by 252Purcell (1 review written)

no emails but had internet. Communication was excellent and all sorted within 24 hours… Read Full Review

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★★★★★

“Did what it said on the tin!”

Written on: 28/04/2015 by RobDoofus (1 review written)

Had a problem with my email so went online to the support pages. Discovers customer service was closed at the weekend but I could open a ticket, so I did. I relaxed back expecting to get a reply some time mid-morning on Monday. BOOM! Ten minutes after opening my ticket I got a response. "It'll just be a auto-response," I decided. WHAM!!! It wasn't an auto-responder it was a person. An actual person. Like proper real and everything. And, as if that wasn't good enough they'd not only… Read Full Review

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★★★★☆

“website and email issue”

Written on: 27/04/2015 by DonovanDrake (1 review written)

The service was good and reasonably fast. The only down side is that when a response is sent, the sender needs to assume that all people are not computer wiz kids and put an explanation in of what needs doing to sort the issue. The will explain but it just means that you need to send another ticket and wait… Read Full Review

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★★★★☆

“Good, fast support”

Written on: 26/04/2015

Good, fast support with web hosting queries… Read Full Review

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★★★★★

“Great service when you need it”

Written on: 25/04/2015 by 1949Owen (1 review written)

Lightning fast response to resolve a server issue, on a Saturday as well. No complaints at all about this company… Read Full Review

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★★★★☆

“Still the best”

Written on: 25/04/2015 by Rysrudh (1 review written)

I have been with JustHostMe for some years now and agree with all the positive reviews regarding customer service and value for money. Indeed, I have given such a review in the past myself. I am writing this second review now to express one small area of dissatisfaction. Due to the popularity of this host, the service has undergone several major upgrades over recent years in order to maintain a high level of service. Unfortunately, at such times JustHostMe appears to assume a degree of… Read Full Review

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