JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.7 / 5
627
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“Good service for little money”

Written on: 10/05/2015 by Lancasterol445 (1 review written)

We are a very small business and can't afford to spend a lot of money on anything, but we found JustHostMe and we are quite happy now. Previously we used other hosting services but faced unresolvable issues. JustHostMe seem to work 24/7 and recently sorted out a problem we were having with our email on Saturday within an hour! I was impressed. We rarely have problems anyway nowadays (though we did a while ago but the things considerably improved)… Read Full Review

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★★★★★

“Fast response”

Written on: 09/05/2015 by River298 (1 review written)

Surprisingly fast response - excellent… Read Full Review

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★★★★★

“Frozen out of my account”

Written on: 07/05/2015 by DonaldMcClanahan1959 (1 review written)

Following a server change, I got frozen out of my account. Speedy response from Just Host Me as per usual. All sorted now. Brilliant… Read Full Review

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★★★★★

“On the ball!”

Written on: 07/05/2015

My question was understood and responded to immediately, and the problem solved with clear and unambiguous advice. Excellent!… Read Full Review

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★★★★★

“Helpful even when it's not a JustHostMe issue”

Written on: 07/05/2015

I contacted JustHostMe's support team when my website was down, but the reason for this was due to a 3rd party application. JustHostMe were patient with my IT ignorance and generous with their time and support even though this was an issue that had nothing to do with any of their services… Read Full Review

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★★★★★

“Exceptional Support”

Written on: 07/05/2015

Just wanted to complement the JustHostMe staff on their excellent and fast support. Since day one we've found JustHostMe great to deal with and they deliver what they promise. I'm in no way connected to them, other than a very satisfied customer… Read Full Review

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★★★★★

“Server upgrade”

Written on: 06/05/2015 by Nelsonfo499 (1 review written)

You upgraded your servers and sent an email to let me know I needed to make some changes for my site to remain operational. I am a complete novice and had no idea how to go about this. You dealt with the problem within a couple of hours and my site is now up and running Thank you for your help and prompt service. … Read Full Review

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★★★★☆

“The helpful support and speedy resolution of a...”

Written on: 04/05/2015 by Triston247 (1 review written)

The helpful support and speedy resolution of a problemm on my account impressed me and I will most ilkely use justhostme more in the future. The client area on the website I found a little confusing at first. However. it soon became familiar and is now easy to use… Read Full Review

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★★★★☆

“Server changes ”

Written on: 04/05/2015 by Demarion246 (1 review written)

E mailed to clarify why some messages were not being received. The server settings were changed for me. A little more explanation should have been provided in the original notification email… Read Full Review

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★★★★★

“You say what you're going to do and do it! Way ahead...”

Written on: 02/05/2015 by xeMcKenna1968 (1 review written)

You say what you're going to do and do it! Way ahead of any other cpmpanies I have dealt with. I'm very very happy with the service… Read Full Review

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★★★★★

“Speedy successful Support”

Written on: 02/05/2015

Problem highlighted via Ticket. Initial response for more detail within minutes. Follow-up with resolution minutes later. Further queries handled speedily. Problem resolved. Excellent service… Read Full Review

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★★★★★

“Domain transfer assistance”

Written on: 02/05/2015 by NoelleHardy (1 review written)

Speedy and expert assistance in sorting out a domain transfer problem for me… Read Full Review

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★★★★★

“server and URL”

Written on: 02/05/2015 by CaydenDavies (1 review written)

prompt and specific. Staff member I have consistently received excellent service from, beginning with J ;-)… Read Full Review

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★★★★★

“Great Hosting Company”

Written on: 02/05/2015 by ywCarpenter99 (1 review written)

Been with Just Host Me for a couple of years. I am not technically brilliant and have a mild understanding of how it works. The whole system runs smoothly with no glitches or down time. Whenever there is maintenance we are notified in plenty of time and so far have not been affected by any of this. Support is very good and quick. You can contact by email or phone. REAL PEOPLE! I would certainly recommend this great value hosting for email or web site. We have the basic package but I believe… Read Full Review

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★★★☆☆

“New server messed up my emails ”

Written on: 01/05/2015 by Edithx421 (1 review written)

They transferred to a new server. I probably lost important emails (still not coming through) because, although I changed the server name in my email set up, I found out later that probably the DNS was incorrect. I assumed the last sentence of the geeky stuff they sent in the email, applied to me. I was impressed with the customer service before, but today it was not good. I'd only spoken a couple of sentences and the bored, irritated person on the phone rudely talked over me. He was… Read Full Review

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★★★★★

“problem solved ”

Written on: 01/05/2015 by 289Kirkpatrick (1 review written)

quick communication, problem solved… Read Full Review

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★★★★★

“Quick resolution and ever so helpful”

Written on: 30/04/2015 by McMillanap1951 (1 review written)

I had problems with moving a secondary domain and associated email accounts from one Google Apps for Work to another Google Apps for Work as a primary domain. I completely forgot that the nameservers have also been changed but JustHostMe helped to set my nameservers correctly which smoothed things very well… Read Full Review

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★★☆☆☆

“Great hosting spoiled by a poor good-bye”

Written on: 30/04/2015 by StuartRT (1 review written)

You can tell a lot about a business when it is put under pressure or faces an awkward situation. Just Host Me have given excellent hosting support for the time we have spent with them. When we came to leave, it went from excellent to terrible. We gave notification to exit, and what followed was a shambolic episode. They knew our intentions, but chose to adopt a 'jobsworth' approach that even now I find annoying. It is a shame to part on such terms as their core product is good. But how do… Read Full Review

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★★★☆☆

“Problem fixed, but no guarantee of it not happening...”

Written on: 30/04/2015

In general, I have been happy with justhostme. However, due to planned and announced maintenance work, my website had to be down for a couple of days, which I had to accept. However, after the work was done, and the site should have been back up, it stayed down for another week, causing me serious professional problems. My site is hosted by another company, and justhostme uses A-records to point my domain, which I registered with them, to this other host's servers. It seems that justhostme's… Read Full Review

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★★★★★

“Great service”

Written on: 30/04/2015 by Daisyl31 (1 review written)

Great service, fixed in minutes Would recommend to a friend… Read Full Review

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