JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.8 / 5
95% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
JustHostMe - www.justhostme.co.uk - Ask a question now

Media Gallery for JustHostMe - www.justhostme.co.uk

JustHostMe - www.justhostme.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“My silly mistake”

Written on: 16/11/2014 by JovanSlaughter (1 review written)

I made a silly mistake and thought we had a website problem. Justhostme advised me of the error and all is ok now. Extremely prompt and courteous email support (15 mins reply). I have always had excellent support from this company, they regularly send advisory emails about routine server maintenance warning of the brief downtime that might be experienced, This is very reassuring. … Read Full Review

Report this review
★★★★★

“Just Awesome ”

Written on: 14/11/2014

The support was simply amazing! Thanks to the just host me team for the best customer service to date… Read Full Review

Report this review
★★★★★

“Great support, especially after office hours!”

Written on: 12/11/2014 by hirenashra (1 review written)

Received some great help from the staff at Just Host Me! Definitely recommend this host company to friends. Prices are good and of course service is amazing!… Read Full Review

Report this review
★★★★★

“Lost password problem”

Written on: 09/11/2014 by hoMoore481 (1 review written)

Having not updated my website for quite a while I decided it was time for an update. The problem was I could not remember the password for cPanel, despite trawling through my e-mails. A support request was sent at 11pm UK time and the cPanel password was re-set and the details sent to me within 6 hours. Excellent service by JustHostMe. As an amateur user I find them very helpful at explaining how to resolve issues although I feel there is scope to expand the FAQ section. Top hosting site guys… Read Full Review

Report this review
★★★★★

“Simply the best!”

Written on: 09/11/2014 by DenisNoel (1 review written)

I am well over eighty years old, i have been looking for a an easy to understand web hosting company. I want to build a website to help me to continue to earn a living into my retirement. Having looked around and even paid to join two other companies I have now found the genuine article - I am looking forward to completing my website shortly, there are so many 'plug in's' that lend themselves to the type of website that will help me build exactly what I want with comparative ease. I know I am… Read Full Review

Report this review
★★★★★

“Quick and easy”

Written on: 09/11/2014 by Evan188 (1 review written)

I needed to reset my password, and couldn't find how to do this online, so I called the telephone number listed. I spoke to a really helpful person who told me what to do. I emailed to reset my password and this was done within a couple of hours. Great communication throughout and customer service… Read Full Review

Report this review
★★★★★

“Thank you!”

Written on: 06/11/2014 by 198May (1 review written)

The quality of service is excellent so far with super quick and helpful responses. I tried Hostgator and got lousy service- I had to wait for over an hour on their talk service every time! So this is much better!… Read Full Review

Report this review
★★★★★

“Jeffrey and compromised prestashop”

Written on: 05/11/2014 by Isabelw46 (1 review written)

Be careful of prestashop guys, my back office has been compromised/hacked. I think there are big issues with my template, there is a serious bug flying about in there. Just host me employee and gentleman, Jeffrey, helped me the best he could and reinstated the last back up for me. Unfortunately it didn't work, but not his fault of course, the problem is more serious than that. Thank you as always, you're a great support team… Read Full Review

Report this review
★★★★★

“Prompt, reliable support”

Written on: 01/11/2014

No needless fluff; support requests are dealt with effectively. For my latest request, support went above and beyond to resolve issues that I hadn't even mentioned in my initial query… Read Full Review

Report this review
★★★★☆

“Domain Renewal Problems”

Written on: 30/10/2014

Hi - I logged into the JustHostMe site as usual to do the renewal but wasn't able to log on. I sent an email to the company & - hey presto - they sorted it. I got a payment receipt & confirmation email & job done! Very pleased with the service. I liked the fast & efficient response & the fact that the problem is now solved. Thanks Just HostMe. Regards. Haneefah … Read Full Review

Report this review
★★★★★

“Email spam”

Written on: 25/10/2014 by 56Dugan (1 review written)

Extremely responsive and helpful. I had suffered with this problem for several weeks but the staff resolved it very quickly. I should have contacted them sooner… Read Full Review

Report this review
★★★★☆

“problem with e mail account”

Written on: 15/10/2014 by Omari46 (1 review written)

I experienced a problem with receiving and sending e mails over the weekend. I received quick response by e mails for suggested remedies. Found eventually that the problem was my antivirus protection… Read Full Review

Report this review
★★★★★

“Mail account settings”

Written on: 15/10/2014 by ShayleeKennedy272 (1 review written)

Asked the question and got a perfect answer straight away - couldn't ask for more… Read Full Review

Report this review
★★★☆☆

“Great personal service...poor technology”

Written on: 03/10/2014 by bhFernandez1957 (1 review written)

I have received excellent service from you, and had I been able to find my way around the site better, and had more choices available, I would probably have stayed. I recommend that perhaps you tech people could write clear booklets that could be downloaded by not very techy people like me… Read Full Review

Report this review
★★★★☆

“Emails are not coming through”

Written on: 30/09/2014 by McCabe347 (1 review written)

My emails were bouncing back and I was worried that I may of missed important messages. The team looked into my settings and made sure that everything was ok. They asked for details of the error messages on the emails so that they could see what the issues were. The problem was from my clients side but I was happy that all my setting were correct. Thanks for the speedy help… Read Full Review

Report this review
★★★★★

“Great service”

Written on: 27/09/2014

I marked a support email as urgent. As it was out of hours, I expected to wait until the following morning for a reply; but was pleasantly surprised to get one within 15 minutes. Excellent service… Read Full Review

Report this review
★★★★★

“Improved services, good value for money”

Written on: 26/09/2014 by irenebond (3 reviews written)

Within the last 5 year we have changed 3 providers and stayed with this one for about 3 years. It proves that this company was much better that the previous two providers. Though it was not all plain sailing to be honest. The system worked very well for about a year, then some problems started and we were unhappy and thinking about changing the provider at some point. It looks like the company is on the right track now. Our recent issue (we suddenly lost our access to emails) was resolved… Read Full Review

Report this review
★★★★★

“domain migration issue”

Written on: 21/09/2014 by tiHowell83 (1 review written)

extremely quick response to the ticket and issue solved quite immediately. useful back and forth by email after the ticket was open instead of going back to the ticket process… Read Full Review

Report this review
★★★★★

“Prompt and helpful service”

Written on: 19/09/2014

My question was answered quickly, thoroughly and intelligibly. The requested action (updating Nominet registration was promptly effected. This is just the sort of service one needs. Recommended. And "Thank You" to JustHostMe… Read Full Review

Report this review
★★★★★

“Good hosting, best support”

Written on: 18/09/2014 by auditus (2 reviews written)

I`d definitely recommend it. Best support you could get, and no trouble at all with the hosting… Read Full Review

Report this review
overview