JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.7 / 5
627
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“Excellent customer service”

Written on: 07/06/2015 by Finnxc9 (1 review written)

Whenever I have had a problem, JustHostMe have responded very promptly; and I am just on a basic package. There has been some downtime with the site but I think they are always looking to update their systems and keep service at an optimal level… Read Full Review

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★☆☆☆☆

“JustHostMe server changeover killed my website for 1...”

Written on: 06/06/2015 by Cannon247 (1 review written)

2 months ago JustHostMe changed over their servers. They notified me of this and included information, but my domain is also registered with JustHostMe and I have no facilities to exchange the settings myself. My business website was down for a month with customers complaining to me. I have no idea how much business I lost. I even lost my Google listing and rank. Why JustHostMe don't automatically adjust the settings in the event of a server change makes no sense to me… Read Full Review

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★★★★☆

“A very prompt response to my question - which solved...”

Written on: 05/06/2015 by AJScott1378 (1 review written)

A very prompt response to my question - which solved the problem within one hour. Thank you… Read Full Review

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★★★☆☆

“No explaination or assistance”

Written on: 05/06/2015 by Doherty265 (1 review written)

Although my problem was fixed within a couple of days (2 days without a website) I never found out what had caused the fault, I still don't know if the problem lay at my end or not and so can't avoid it recurring. The support staff don't seem to want to help people who are struggling to understand the technical software and if they do answer questions its in a very curt, short manner. There is always a response but it rarely has any real information within… Read Full Review

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★★★★☆

“Quick Response”

Written on: 02/06/2015 by roundash (1 review written)

Super quick response for an issue that I had - it was sorted within about half an hour. I have several other hosting accounts and none of them are as quick to respond as this… Read Full Review

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★★★★★

“Customer service”

Written on: 31/05/2015 by A_Mountaineer (3 reviews written)

A very efficient and effective service - having posted a query with customer support, their response was quick and covered all the information that I required to get up and running again. Great service… Read Full Review

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★★★★★

“Customer service”

Written on: 31/05/2015 by A_Mountaineer (3 reviews written)

A very efficient and effective service - having posted a query with customer support, their response was quick and covered all the information that I required to get up and running again. Great service… Read Full Review

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★★★★★

“Very efficient - very helpful”

Written on: 31/05/2015 by Rainat456 (1 review written)

Very good service. I really appreciated the speed of their answers. … Read Full Review

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★★★★★

“Always there to help”

Written on: 29/05/2015 by Combszv96 (1 review written)

I feel like I know my way around a webserver, but for those times when I need some help, I never hesitate in asking the guys (and gals) at JustHostMe. Their ticket support is always top-notch. They've helped me out with hacked WordPress sites, CNAME and .htaccess difficulties, and in this instance, a simple how-to for adding a .io domain to my current hosting. Overall, I've been with JustHostMe for years now, and I don't plan on going to another host, anytime soon… Read Full Review

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★★☆☆☆

“I think responsiveness need to be improved. I don't...”

Written on: 20/05/2015 by Meyer433 (1 review written)

I think responsiveness need to be improved. I don't believed I have had best of service… Read Full Review

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★★★★☆

“Very helpful”

Written on: 18/05/2015

The only problem is the amount of time it takes for a call back. This can cause problems… Read Full Review

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★★★★★

“Great service as always”

Written on: 17/05/2015 by iwCross115 (1 review written)

Great support - they always respond immediately with a fix for any issues. Could not ask for more… Read Full Review

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★★★★★

“Great hosting company”

Written on: 15/05/2015 by Corey35 (1 review written)

Fast response to any emails I send. Very helpful in explaining and solving my problems… Read Full Review

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★★★★★

“Great hosting company”

Written on: 15/05/2015 by Corey35 (1 review written)

Fast response to any emails I send. Very helpful in explaining and solving my problems… Read Full Review

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★★☆☆☆

“Too many changes”

Written on: 14/05/2015 by Landyn355 (1 review written)

I used to use JHM for about 3 years. During this time there were in my opinion too many changes with "server settings / setups" directly affected me as the customer. I am not someone who deal with these things, I am just a guy who needs a place on the server to host its own website. I did not wanted to be involved. After last change (which I don't remember to be even informed about) I was cut off from emails and my website was not displayed. Being busy with daily life I did not realised about… Read Full Review

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★★★★★

“potential issues resolved speedily”

Written on: 14/05/2015 by Slaughterxg288 (1 review written)

Jeffrey usually ends up helping me as I tend to deal with my invoicing and work related admin at night. He is v helpful and quickly resolves any issues… Read Full Review

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★★★★★

“Fixed my problem”

Written on: 13/05/2015 by ChristineCopeland143 (1 review written)

My e-mail stopped working correctly - mainly because I have a "setup and forget it" approach. JustHostMe provided and implemented the solution instantly… Read Full Review

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★★★★★

“Usual good service”

Written on: 12/05/2015 by Pete1941 (2 reviews written)

As usual, prompt replies to my problem until it was fixed. One slight problem was I was puzzled about my problem, and asked about that, and would have liked some possible explanation as to why it could have happened. But as usual, excellent service … Read Full Review

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★★★★☆

“Quick and polite service”

Written on: 12/05/2015 by Ericksontz25 (1 review written)

Quick and polite service… Read Full Review

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★★★★★

“Above and beyond”

Written on: 11/05/2015 by Reviewer890 (1 review written)

The level of support I received today far surpassed what you would expect from a hosting company. Bijoy took his time and was very helpful - nothing was too much bother. We eventually sorted the problems. Nothing bad to say! Thank you Just Host Me… Read Full Review

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