JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.8 / 5
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“Great Support Service”

Written on: 02/07/2014

My Websites were down, opened a ticket, good communication throughout, quick resolution, very pleased… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 30/06/2014 by PatrickHicks48 (1 review written)

Just Host Me offer a great value package. I've experienced minimal down time and great customer service. Recommended… Read Full Review

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★★★★★

“Good support service.”

Written on: 26/06/2014 by MakenzieRobles (1 review written)

Can't say anything bad about JustHostMe support. In my experience they always respond within 24 hours. Although I never had really urgent requests so far, so I always set my tickets to 'Medium' or 'Low' priority. Still, I imagine for 'Urgent' the response would be even faster. The problems were always fixed so no complaints here either. All in all I feel that of all the web hostings I used to date JustHostMe has the best value for money. One thing I'd really like to see improved would be to… Read Full Review

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★★★★☆

“Extra help and assistance ”

Written on: 25/06/2014 by feNelson282 (1 review written)

I have been very happy with Just Host Me, they provide a quick response service and have gone above and beyond just hosting my website. They have provided me with manual support that has help my website flourish. Thanks Team… Read Full Review

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★★★★★

“Outstanding Customer Service”

Written on: 23/06/2014 by 25Ferguson (1 review written)

Quick response and very thorough answers. Problems always solved really quickly and every member of the team was so informative and helpful. It's probably the best technical customer service I have ever received so you have a new customer for life!! Well done team!… Read Full Review

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★★★★★

“Mobile Emails Sorted!”

Written on: 23/06/2014 by Jayleen207 (1 review written)

Speedy response from the team. All issues were sorted '… Read Full Review

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★★★★★

“Professional, prompt and excellent service”

Written on: 19/06/2014 by Carterkb98 (1 review written)

The service is extremely easy to use and very straightforward, ideal for a complete novice like myself. The support people have been, without exception, very professional, helpful and friendly. The response time to queries is fantastic. Overall I cannot recommend JustHostMe enough, I am a very satisfied customer… Read Full Review

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★★★★★

“Brilliant, highly recommended”

Written on: 19/06/2014 by Jamisona1947 (1 review written)

I have been with Just Host Me for 4 years and they have never let me down. Excellent service with no downtime and prompt support even for remedial issues. Highly recommended… Read Full Review

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★★★★★

“Fast, high-quality service”

Written on: 18/06/2014 by IanCat (1 review written)

Excellent support over the last 2—3 days fixing a confusing email problem. Bijoy was fast, helpful, and thorough in his answers, a quality piece of support. Really happy and impressed… Read Full Review

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★★★★★

“Brilliant, highly recommended”

Written on: 18/06/2014 by NchNick (1 review written)

I have been with Just Host Me for 4 years and they have never let me down. Excellent service with no downtime and prompt support even for remedial issues. Highly recommended… Read Full Review

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★★★★★

“Service 2nd to none”

Written on: 13/06/2014 by Tim6263 (1 review written)

Not the highest spender, nor ever likely to be, but that doesn't effect how JustHostMe will treat you! Had to send a password reset request - again - but still just as prompt and helpful. Thank You… Read Full Review

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★★★★☆

“Resolving logon problems”

Written on: 13/06/2014 by Hardy1976 (1 review written)

The initial response was really quick. Unfortunately it was a Sunday and another day went by before everything could be sorted out but as always I feel that JustHostMe is a company I have confidence in. The only negative thing I would say is that having identified the cause of the problem I think it could have been resolved a bit quicker if the support staff had pictured themselves in my shoes. The difficulty only arose because of something I did not know and they should probably have realised… Read Full Review

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★☆☆☆☆

“Network Outage and now website still down”

Written on: 30/05/2014 by meow12 (1 review written)

We received an email this morning about network outages, we are now trying to do work on website and once again it is down and I do not get any response except automated rubbish emails saying a support ticket has been opened. Got to get away from these so called hosters… Read Full Review

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★★★★★

“new email account”

Written on: 24/05/2014 by ucWright395 (1 review written)

I asked how to add an email account and had an answer within 10 minutes! Thank you justhostme you're the best… Read Full Review

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★★★★★

“transferring my domain to a dot com”

Written on: 22/05/2014 by niamair (1 review written)

Bijoy Berly helped me with transferring my domain from co.uk which is held by you to a new dot com that I also recently purchased. What a fantastic service, I am going to recommend you to the whole world!! Although I am based in France, I will always stay with just host me, you are the best. I had a quick response and all the emails were professional and polite, so happy to deal with real people and not robots… Read Full Review

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★★★★★

“Excellent support service”

Written on: 21/05/2014 by 141Tennant (1 review written)

I have emailed support several times with my questions and every time i have received a reply really quickly. I appreciate this kind of service and have no hesitation in recommending justhostme… Read Full Review

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★★☆☆☆

“very confused about how to use site”

Written on: 10/05/2014 by Morenodu237 (1 review written)

I find the site very confusing to use. Part of the problem is to renew its almost like doing a new transaction… Read Full Review

Nchnick's Comment

Written on: 18/06/2014

You can auto renew through the client area > services > my domains > manage domain. It is pretty straightforward but when having problems I have found their support second to none.

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★★★★★

“Great with idiots like me”

Written on: 09/05/2014

I got hit by a nice person who somehow got into my business email and used it to send out 10000 spam emails. JustHostMe were absolutely brilliant and recognised that I don't really know much about how this all works and handled my dilemma with great patience. All sorted with their help… Read Full Review

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★★★★☆

“Timely Response”

Written on: 08/05/2014 by Algy123 (1 review written)

Seems to have solved the problem. It seems to be an intermittent problem, but the alternative address will hopefully be more reliable… Read Full Review

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★★★★★

“Continuing impressive service”

Written on: 07/05/2014 by Coylefs175 (1 review written)

I needed to transfer domains and services to a client account. It was all done with no fuss, very quickly and with no additional cost. This reflects the continuing excellent service that Justhostme has provided over a number of years. (I do have experience dealing with other hosting companies, so I know how awkward and expensive this can be.)… Read Full Review

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