JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.8 / 5
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“Email spam”

Written on: 25/10/2014 by 56Dugan (1 review written)

Extremely responsive and helpful. I had suffered with this problem for several weeks but the staff resolved it very quickly. I should have contacted them sooner… Read Full Review

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★★★★☆

“problem with e mail account”

Written on: 15/10/2014 by Omari46 (1 review written)

I experienced a problem with receiving and sending e mails over the weekend. I received quick response by e mails for suggested remedies. Found eventually that the problem was my antivirus protection… Read Full Review

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★★★★★

“Mail account settings”

Written on: 15/10/2014 by ShayleeKennedy272 (1 review written)

Asked the question and got a perfect answer straight away - couldn't ask for more… Read Full Review

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★★★☆☆

“Great personal service...poor technology”

Written on: 03/10/2014 by bhFernandez1957 (1 review written)

I have received excellent service from you, and had I been able to find my way around the site better, and had more choices available, I would probably have stayed. I recommend that perhaps you tech people could write clear booklets that could be downloaded by not very techy people like me… Read Full Review

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★★★★☆

“Emails are not coming through”

Written on: 30/09/2014 by McCabe347 (1 review written)

My emails were bouncing back and I was worried that I may of missed important messages. The team looked into my settings and made sure that everything was ok. They asked for details of the error messages on the emails so that they could see what the issues were. The problem was from my clients side but I was happy that all my setting were correct. Thanks for the speedy help… Read Full Review

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★★★★★

“Great service”

Written on: 27/09/2014

I marked a support email as urgent. As it was out of hours, I expected to wait until the following morning for a reply; but was pleasantly surprised to get one within 15 minutes. Excellent service… Read Full Review

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★★★★★

“Improved services, good value for money”

Written on: 26/09/2014 by irenebond (3 reviews written)

Within the last 5 year we have changed 3 providers and stayed with this one for about 3 years. It proves that this company was much better that the previous two providers. Though it was not all plain sailing to be honest. The system worked very well for about a year, then some problems started and we were unhappy and thinking about changing the provider at some point. It looks like the company is on the right track now. Our recent issue (we suddenly lost our access to emails) was resolved… Read Full Review

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★★★★★

“domain migration issue”

Written on: 21/09/2014 by tiHowell83 (1 review written)

extremely quick response to the ticket and issue solved quite immediately. useful back and forth by email after the ticket was open instead of going back to the ticket process… Read Full Review

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★★★★★

“Prompt and helpful service”

Written on: 19/09/2014

My question was answered quickly, thoroughly and intelligibly. The requested action (updating Nominet registration was promptly effected. This is just the sort of service one needs. Recommended. And "Thank You" to JustHostMe… Read Full Review

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★★★★★

“Good hosting, best support”

Written on: 18/09/2014 by auditus (2 reviews written)

I`d definitely recommend it. Best support you could get, and no trouble at all with the hosting… Read Full Review

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★★★★★

“Absolutely no complaints!”

Written on: 16/09/2014 by dervorin (1 review written)

I've been hosting three personal websites with JustHostMe for a few years now, and I've had absolutely no problems. Any technical or billing related issues that have come up in the time have been responded to quickly and efficiently. I don't host anything that is high traffic, but one of the sites has a large number of pictures, and still loads very quickly from various locations across the world. Setup of the hosting was very simple, and we got plenty of support with changing our DNS entries… Read Full Review

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★☆☆☆☆

“I received a mail that my account has been...”

Written on: 14/09/2014 by Kent195 (1 review written)

I received a mail that my account has been auto-renewed, even though I have never asked for this and told them never to store my credit card details. A while ago I have been in touch with Just Host Me support to let them know to remove my credit card details which I have never accepted them to store against my will. They have never removed my credit card details and now they auto-renewed a hosting and domain against my will. In the client area, there is no option to remove your credit card… Read Full Review

Justhostmelimited's Comment

Written on: 27/09/2014

Thank you for your review. Our auto renewal and cancellation procedure can be found in our T&Cs which you agreed to when you signed up with us. Our customers can remove their credit card details from our billing system at any time through the client portal or by contacting our accounts department via support ticket requesting the same.

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★★★★★

“Respond fast”

Written on: 12/09/2014

I lost my Cpanel password and sent an email to support. IN a couple hour sa temporary password was emailed to me… Read Full Review

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★★★★★

“Brill”

Written on: 07/09/2014 by Jordinx362 (1 review written)

Been with them for years now - no problems at all… Read Full Review

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★★★★★

“Problem with e-mail”

Written on: 04/09/2014 by SalvadorJenkins (1 review written)

They are a great company Problem resolved in a few minutes and just 1 hour after my support request Well done!… Read Full Review

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★★★★★

“Locked out of Control Panel”

Written on: 02/09/2014 by Gareth W Mitchell (2 reviews written)

Contacted Just Host me to resolve my problem and the response was very prompt. Password was quickly reset and that solved the problem… Read Full Review

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★★★★★

“Great service”

Written on: 31/08/2014 by CelesteLyon (1 review written)

JustHostMe is - I think - just one chap - but he is really good and knows his stuff. It feels like you are talking to a human being rather than a drone - highly recommended… Read Full Review

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★★★★★

“great customer service. ”

Written on: 19/08/2014 by 20Ellis (1 review written)

great customer service… Read Full Review

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★★★★★

“Does Exactly What it Says on the Tin!”

Written on: 15/08/2014 by Mystaron (1 review written)

I have been with JustHostMe (hosting many websites) for many years now. I've had no major issues, just a solid, reliable web hosting service. Signing up is easy, purchasing domains / hosting packages is easy, administration of accounts is easy. Payments are straightforward and transparent. Customer service via phone or email is usually fast and efficient. There is minimal downtime and customers are always given fair warning. I think they offer good value for money and a superb all-round… Read Full Review

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★★★★★

“email issue”

Written on: 15/08/2014

very speedy response, very helpful and problem solved… Read Full Review

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