JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.7 / 5
668
95% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“2 years of excellent service and support”

Written on: 10/12/2011 by JasonDavies (2 reviews written)

The services and support provided by Justhostme are second to none. We have two domain names with them and have found them to be exceptional value for money and extremely reliable. On the few occasions I have needed support, this has been provided within only a few hours and has been very clear and helpful (not a single word of geek-speak used). A big thumbs up to Justhostme… Read Full Review

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★★☆☆☆

“Inflexible and complex systems deter me from renewing”

Written on: 06/12/2011

They are cheap, reliable and the software is comprehensive and easy to use - but their customer service is appalling. They don't seem to want to help and when they charge you the wrong price (and they will because their on-site sales are overly complex and don't reflect the offers that they make on their home page) they won't refund. Oh, and if you want to change your hosting package you'll need to cancel the whole thing, delete the website and upload again. With reluctance I'm moving all of… Read Full Review

Ashcycles's Comment

Written on: 07/12/2011

Hi, we have the same problem, have you any suggestions where to go as our website has been down for a day due to Bravo server failing what is totally unacceptable.

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Justhostmelimited's Comment

Written on: 06/02/2012

Thank you for your review. We would like to discuss the points raised in this review, and resolve any outstanding issues you may have.

Please call us on 0845 834 0105 or +44845 834 0105 if you're outside the United Kingdom. Alternatively, you can e-mail us at complaints@justhostme.co.uk so that we can discuss the points raised in this review and resolve them.

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Justhostmelimited's Comment

Written on: 09/12/2011

Thank you for your review. We would like to discuss the points raised in this review, and resolve any outstanding issues you may have.

Please call us on 0845 834 0105 or +44845 834 0105 if you're outside the United Kingdom. Alternatively, you can e-mail us at complaints@justhostme.co.uk so that we can discuss the points raised in this review and resolve them for you. We're dedicated to keeping our customers happy, and we will do all it takes in our means to achieve this.

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★☆☆☆☆

“Poor”

Written on: 20/10/2011 by ihatecomps (1 review written)

Signed up, account hasn't been activated, they haven't answered my support tickets and their phones are not accepting calls. Looks like I'll have to get my money back via paypal. Avoid these like the plague… Read Full Review

Justhostmelimited's Response to ihatecomps's Review

Written on: 06/02/2012

Thank you for your review. We would like to discuss the points raised in this review, and resolve any outstanding issues you may have.

Please call us on 0845 834 0105 or +44845 834 0105 if you're outside the United Kingdom. Alternatively, you can e-mail us at complaints@justhostme.co.uk so that we can discuss the points raised in this review and resolve them.

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★★★★★

“Fantastic Support Available.”

Written on: 04/09/2011

I opened a support issue (ticket) with JustHostMe less than five minutes ago and I have already received a response solving my issue. AND it's a Sunday! I have never received such fast, friendly and useful support from any other service that I have used. As you all probably well know, support and customer service can be hard to find these days unless you want to wait on an email response for days or hang on the end of a very expensive phone call. JustHostMe are at the very forefront of… Read Full Review

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★★★★★

“Awesome stuff”

Written on: 01/08/2011

I now have 3 domains with JustHostMe having just transferred my wordpress.com blog across to them. Amazing service with excellent technical support whenever you need it. I couldn't believe that I had a support ticket replied to at 2AM. On a Sunday. Would definitely recommend to anyone looking to take the hard work out of hosting a website… Read Full Review

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★★★★★

“Value for money, hassle-free with good technical support”

Written on: 26/07/2011 by MRK1 (1 review written)

I have had 2 hosting packages for over a year with JustHostMe and I've just signed up for another for a new website. The whole process has been hassle-free and the support, when required, has been prompt and answered my questions using clear understandable language. Very importantly, billing is very clear, you have a choice of payment methods and you are notified in advance of payements being due. I joined JustHostMe because my previous (and very widely advertised) hosting company had… Read Full Review

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★★★★★

“Incredible service”

Written on: 01/07/2011

I don't normally leave reviews, but the service and support from JustHostMe and Jeffrey Mattingley in particular has been nothing short of First Class. Whilst going through the Hosting and Domain name purchasing process on their web site, their security system flagged that I was using a PC in another country to the registered address of my Credit Card (which is correct, as I am a consultant working away from home at the moment), and hence although my order was created, it was held pending… Read Full Review

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★★★★★

“Highly recommended”

Written on: 28/06/2011 by Slawbawn (1 review written)

Having been pushed from pillar to post by previous web hosts, with their "99.9% uptime guaruntee" having turned out to be around 60%, I've been treated very well by Jeffrey at JHM. The support is fantastic, and the package is worth the money you're paying, if not worth more. If you have an issue, you won't be waiting long for your support tickt to be answered, and any problems won't be rose tinted - they tell it how it is. Their servers are fast, and provide websites with a quick loading… Read Full Review

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★★★★★

“Wish I'd transfered to JustHostMe sooner”

Written on: 21/06/2011 by CFR_Plumbing (1 review written)

Having tired of being ripped off by mu existing web space provider, who were anything but easy in spite of their name, a friend recommended JHM. Transfering four domains was painless, very quick, and cheap. Their hosting service & email setup were a breeze. A1… Read Full Review

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★★★★★

“Fantastic Support Service”

Written on: 31/05/2011 by BuyThaiHome (1 review written)

Thanks to Jeffrey at JustHostMe Incredible speed of the service, our questions and changes was resolved in just minutes. Thanks Admin, BuyThaiHome.com… Read Full Review

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★★★★★

“Fantastic Support Service”

Written on: 29/05/2011

I've just had fantastic support from Jeffrey Mattingley at JustHostMe - both in sales and techncial side of getting domains transfered from other web hosts, payment problems, nameservers and sorting out hosting package questions. What was incredible was the speed of the service via the ticket system. I've had this before with companies which sometimes leave you waiting for hours. I had a service that was just minutes each time to sort out my queries. Thanks once again. Gary… Read Full Review

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★★★★★

“Fantastic value for money and great support”

Written on: 28/05/2011 by nishrooni (1 review written)

I found them extremely helpful and efficient at solving problems. Great service with excellent cpanel and cheap too!! :D Happy days!… Read Full Review

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★★★★★

“Excellent Service”

Written on: 27/05/2011 by TheNumber27 (1 review written)

I first placed a clients website with JustHostMe based on their pricing structure and the level of facilities they offer. However having experienced their support department, I have now migrated my own website and other clients websites to them as well, I now also exclusively utilise them for all new clients - in fact I joke that it's a deal-breaker if I can't - this is because they are consistently excellent in their speed and efficiency with any query I have had with their support… Read Full Review

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★★★★★

“Excellent all round. From reseller to end user...”

Written on: 24/05/2011

Excellent all round. From reseller to end user support, the best I've ever known. Well done, keep up the good work.

Owner of pro-mats.co.uk… Read Full Review

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★★★★★

“After being confused about payment (being new to the...”

Written on: 24/05/2011

After being confused about payment (being new to the service), I emailed and received helpful advice within a couple of minutes… Read Full Review

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★★★★★

“The reason that I switched to JustHostMe was because...”

Written on: 24/05/2011 by robinmitra (1 review written)

The reason that I switched to JustHostMe was because of the features they provide and the cost involved which was very reasonable. However, after sales service was very important to me as well. Thankfully, they turned out to be quite helpful and quick to respond. I wish JustHostMe success in the future, and that they keep up to the expectations!… Read Full Review

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★★★★★

“Had a webpage running with justhostme for a couple...”

Written on: 23/05/2011

Had a webpage running with justhostme for a couple years now and never had a problem. Very reliable and if something does go wrong (which in the latest case was my fault) their customer support emails back within minutes. I thought that kind of customer care had disappeared years ago! Highly recommended!… Read Full Review

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★★★★★

“ Everthing I've seen from to website to emails to...”

Written on: 23/05/2011 by skywatcher (1 review written)

Everthing I've seen from to website to emails to written procedures to your prompt feedback is just excellent. I am not used to such profiency, attention to detail, obvious efforts to "get it right" and what seems to me to be interest, genuine interest in providing a superior service and keeping customers with customer satisfaction. Whoever is responsible for this give them a raise please, bonuses and keep them employed!!!… Read Full Review

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★★★★★

“Excellent service. Quick response. Overall, very good.”

Written on: 20/05/2011

Excellent service. Quick response. Overall, very good… Read Full Review

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★★★★★

“Great host. You can buy domain names cheaply and...”

Written on: 19/05/2011

Great host. You can buy domain names cheaply and hosting packages all throught the one company and they give you no problems. Their uk based email help and support service is great with quick response and a very helpful attitude. Would definately recommend… Read Full Review

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