JustHostMe - www.justhostme.co.uk Reviews

★★★★★
4.7 / 5
682
95.0% of users recommend this
  • Value For Money

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JustHostMe - www.justhostme.co.uk

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★★★★★

“Brilliant support service”

Written on: 03/09/2012

I've been with JustHostMe for over a year; submitted my first support request and received a reply and the solution almost immediately. This is the kind of reliability I need to keep my business running. Thanks JustHostMe!… Read Full Review

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★★★★★

“Really nice place to be”

Written on: 02/09/2012

Simply good service, tickets are answered quickly and accurately. Hosting is great and you get service for money everytime. Would recommend everyday of the week and twice on sundays… Read Full Review

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★★★★★

“Surprised”

Written on: 24/08/2012

I'm a very happy customer: You have given me all the answers to all my little questions very promptly, with clarity and I have been pleasantly surprised by the ease of the experience. usually online helpdesks give me brickwalls or explain things in technical jargon that i cannot undersstand, so it was nice this has all flowed through so well… Read Full Review

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★★★☆☆

“Got what I paid for, however could be some improvements”

Written on: 21/08/2012

I got the service I paid for, however there could be some improvements. I feel that my servers were always working perfectly and never had any issues. My issue was mainly with customer service, I always got a good reply via E-Mail support, however Just Host Me's live help on their website was rarely online. My other issue I had was with my domain name servers, this was due to where they needed to be pointed to. I contacted Just Host Me about this issue with my name servers and they fixed the… Read Full Review

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★★★★★

“Best. Hosts. Ever.”

Written on: 17/08/2012 by sentinel618 (1 review written)

I cannot use enough superlatives to describe the service provided by Just Host Me. Tickets, regardless of the subject are answered well within reasonable timescales, are always polite and makes the most difficult situation seem so much more simple. I would have no hesitation in recommending Just Host Me (and, in fact have done so) to friends, family and professional colleagues alike. I admit i was hesitant that the price was indicative of poor quality/ service but that has never been an… Read Full Review

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★★★★★

“So far so good”

Written on: 23/07/2012 by Kay77 (1 review written)

I have been with JHM for only a few months but so far service has been excelled. My website was hacked and I was able to get a new password withing a day. I am now in the process of making another site and pricing has been fine for just the basics. I would recommend, for those that can afford it, to get the most for your dollar and order a security package… Read Full Review

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★★★★★

“Excellent”

Written on: 13/07/2012

JustHostMe is small but perfectly formed - Jeff answers queries promptly and thoroughly. It may not be within 5mins, but you know you'll get the right response, and with little input form yourself. I'd definitely recommend for any SME or private business… Read Full Review

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★★★★★

“Don't listen to the negatives!”

Written on: 12/07/2012

It suprises me that people actually have anything negative to say about this company. Their service levels are second to none. In fact I've been with a few hosting companies in the past, some big and some small but none of them have matched the personal interaction and overall fantastic service I receive from JHM. People are moaning about uptime? I had my site go down for 5 minutes in the past 2 years I've been with them - now that's not something to quibble over! When you do need support, and… Read Full Review

Peer1's Comment

Written on: 28/07/2012

Well obviously your sites aren't hosted on Alpha or Bravo servers otherwise you would have experienced far more than 5 mins downtime. Nearly three weeks downtime in a year taking down fifteen of my sites/email with the result that I lost four of my clients. And when disaster strikes, (name removed) will be a very hard man to contact!
(Name removed) operates with no redundancy, so all server failures will be severely felt.
I transfered to a cloud based hosting platform - zero downtime - worry free!

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★★★★★

“Jeffrey Mattingley Superstar!”

Written on: 04/05/2012

Enquiry actioned promptly and to my entire satisfaction. Infinitely superior to service I previously received from Hostway. Highly recommended… Read Full Review

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★★★★★

“Really impressed!”

Written on: 11/04/2012 by TomWake (1 review written)

I've used a LOT of web hosting companies and JustHostMe is by far my favourite. They offer fantastic, on the ball customer service and the user interface is user friendly and easy to use. I recently had an urgent query at 10pm and they responded within minutes - I highly recommend this company… Read Full Review

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★★★★★

“Best hosting service i know. ”

Written on: 05/04/2012 by auditus (2 reviews written)

I have host my websites on justhostme.co.uk for over a year, now, after I tested many hosting solutions, but I can tell you this is the best hosting solution i could find, so I recommend what I use. It is fast, affordable and the customer service is simply fantastic, willing to help you out with fast responses. I would definitely recommend justhostme to anyone looking for a good, affordable hosting solution. (Ovidiu)… Read Full Review

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★★★★★

“Fantastic Service!”

Written on: 03/04/2012 by AlistairMiller (1 review written)

I chose Just Host Me as my hosting company because they had the best reviews on this website. And I've not been disappointed with their service. They are always very responsive and thorough in dealing with any issues I have, whether by phone or email. They are able to explain things easily to someone of my limited technical knowledge and have also stepped in a couple of times and sorted out an issue themselves when I wasn't able to. Would definitely recommend!… Read Full Review

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★★★★★

“Smooth Migration”

Written on: 14/12/2011 by Amber2 (0 reviews written)

10 of my websites were seamlessly migrated to the new Portsmouth Data Centre last night and were back online first thing this morning… Read Full Review

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★★★★★

“Helpful”

Written on: 13/12/2011

The guys at JustHostMe couldn't be more helpful and swift. I needed to ensure that my domain name pointed at the new servers… Read Full Review

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★★★★★

“2 years of excellent service and support”

Written on: 10/12/2011 by JasonDavies (2 reviews written)

The services and support provided by Justhostme are second to none. We have two domain names with them and have found them to be exceptional value for money and extremely reliable. On the few occasions I have needed support, this has been provided within only a few hours and has been very clear and helpful (not a single word of geek-speak used). A big thumbs up to Justhostme… Read Full Review

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★★☆☆☆

“Inflexible and complex systems deter me from renewing”

Written on: 06/12/2011

They are cheap, reliable and the software is comprehensive and easy to use - but their customer service is appalling. They don't seem to want to help and when they charge you the wrong price (and they will because their on-site sales are overly complex and don't reflect the offers that they make on their home page) they won't refund. Oh, and if you want to change your hosting package you'll need to cancel the whole thing, delete the website and upload again. With reluctance I'm moving all of… Read Full Review

Ashcycles's Comment

Written on: 07/12/2011

Hi, we have the same problem, have you any suggestions where to go as our website has been down for a day due to Bravo server failing what is totally unacceptable.

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Justhostmelimited's Comment

Written on: 06/02/2012

Thank you for your review. We would like to discuss the points raised in this review, and resolve any outstanding issues you may have.

Please call us on 0845 834 0105 or +44845 834 0105 if you're outside the United Kingdom. Alternatively, you can e-mail us at complaints@justhostme.co.uk so that we can discuss the points raised in this review and resolve them.

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Justhostmelimited's Comment

Written on: 09/12/2011

Thank you for your review. We would like to discuss the points raised in this review, and resolve any outstanding issues you may have.

Please call us on 0845 834 0105 or +44845 834 0105 if you're outside the United Kingdom. Alternatively, you can e-mail us at complaints@justhostme.co.uk so that we can discuss the points raised in this review and resolve them for you. We're dedicated to keeping our customers happy, and we will do all it takes in our means to achieve this.

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★☆☆☆☆

“Poor”

Written on: 20/10/2011 by ihatecomps (1 review written)

Signed up, account hasn't been activated, they haven't answered my support tickets and their phones are not accepting calls. Looks like I'll have to get my money back via paypal. Avoid these like the plague… Read Full Review

Justhostmelimited's Response to ihatecomps's Review

Written on: 06/02/2012

Thank you for your review. We would like to discuss the points raised in this review, and resolve any outstanding issues you may have.

Please call us on 0845 834 0105 or +44845 834 0105 if you're outside the United Kingdom. Alternatively, you can e-mail us at complaints@justhostme.co.uk so that we can discuss the points raised in this review and resolve them.

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★★★★★

“Fantastic Support Available.”

Written on: 04/09/2011

I opened a support issue (ticket) with JustHostMe less than five minutes ago and I have already received a response solving my issue. AND it's a Sunday! I have never received such fast, friendly and useful support from any other service that I have used. As you all probably well know, support and customer service can be hard to find these days unless you want to wait on an email response for days or hang on the end of a very expensive phone call. JustHostMe are at the very forefront of… Read Full Review

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★★★★★

“Awesome stuff”

Written on: 01/08/2011

I now have 3 domains with JustHostMe having just transferred my wordpress.com blog across to them. Amazing service with excellent technical support whenever you need it. I couldn't believe that I had a support ticket replied to at 2AM. On a Sunday. Would definitely recommend to anyone looking to take the hard work out of hosting a website… Read Full Review

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★★★★★

“Value for money, hassle-free with good technical support”

Written on: 26/07/2011 by MRK1 (1 review written)

I have had 2 hosting packages for over a year with JustHostMe and I've just signed up for another for a new website. The whole process has been hassle-free and the support, when required, has been prompt and answered my questions using clear understandable language. Very importantly, billing is very clear, you have a choice of payment methods and you are notified in advance of payements being due. I joined JustHostMe because my previous (and very widely advertised) hosting company had… Read Full Review

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