Millys Kitchen Store www.millyskitchenstore.co.uk

Millys Kitchen Store www.millyskitchenstore.co.uk
★★★★★
4.6
93.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Thank you for very good service, received a broken...”

★★★★★

written by Tyrone58 on 01/07/2017

Thank you for very good service, received a broken item and it was replaced immediately received the replacement the next day.

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“BRILLIANT AS PER USUAL”

★★★★★

written by LilyKeegan on 21/05/2017

I saw a cutlery set in one of the high street stores that I wanted, so I decided to check on Milly's website first. I was able to find this make on their website but with more for pieces for my money. It arrived in protective packaging and the contents was perfect condition. Milly's are excellent value for money and I will continue to be one of their happy customers. I have my eyes on a Global knife set next!!!

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“Excellent Customer Service”

★★★★★

written by Siouxsan on 18/03/2017

Thank you very much for the excellent customer service! I realised I had ordered the wrong cutlery just as it was about to be sent. K in customer services was brilliant. My order was changed with a sunny attitude and every effort was made to make the purchasing experience a happy one! The cutlery I wanted arrived very well packaged and I am thrilled with it. I wouldn't hesitate to recommend this company and I will be a regular customer.

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“Excellent service and delivery”

★★★★★

written by on 23/02/2017

I just received my Wedgewood Butterfly Bloom, tea cups and saucers I am absolutely delighted with them. I can't even put them in a cupboard yet, as I just keep admiring them. Even the beautiful presentation boxes they came in, have been carefully stored away. What an amazing gift just one of these lovely pieces would make, as the boxes are so top quality. The packaging around the China was very professionally and carefully packed. Parcel force delivered with great care and not a chip occurred. Thank you so much for great service and obvious attention to detail.

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“Great value, quick delivery and excellent service”

★★★★★

written by Fizzykoi on 20/01/2017

Cheapest we could find on the internet and service was excellent - responded very well to a product replacement request.

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“Poor delivery system”

★☆☆☆☆

written by EricaP on 16/01/2017

I received a text from parcel force telling me the parcel from Milly's would be delivered the following day, Tuesday 10th January. I immediately sent two emails asking that delivery be postponed until the day after. In the second one I asked that if the parcel did arrive it should be left in the porch or with neighbours. I also put a notice to this effect on my front door. When I returned home I found a card telling me that the parcel had been brought to my house when I'd told them I'd be out and taken away again. I emailed again to ask for the parcel to be delivered the following day. This did not happen. I contacted Parcel Force again, this time by telephone and was told that I had to give several days notice for delivery to take place on a particular day. Delivery was arranged for Wednesday 18th December when I have to be in to receive another delivery. Today I have received an email from Parcel Force telling me that Milly's (who took my money on 7th January and have not returned it) have asked for the parcel to be returned to them. I cannot find my parcel on the tracking system. I have emailed Milly's asking why they interfered with the delivery and have not got an answer.

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“Portmerion Storage jars”

★★★★★

written by 1973Jarvis on 06/01/2017

Products are just what we wanted, very pleased with the storage jars, well packaged and great delivery. Excellent fast efficient service. great value. I will definitely be using Milly`s Kitchen Store again as we build our Portmerion kitchenware.

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“Brilliant service”

★★★★★

written by Kelsey305 on 02/12/2016

The site was very easy to use when I ordered some Sophie Conran tableware. The items arrived in the time stated and I was very impressed as to how well it was wrapped. I would highly recommend your site and have already do so.

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“Pathetic level of service ”

★☆☆☆☆

written by katerina_ven on 29/11/2016

I have previously reviewed this retailer and the item I bought here, on Review Centre. I had no issues with the item - Ella Gold plated cutlery from Villeroy & Bosch - really stunning. But I have however had issues following my order with Milly's Kitchen - my order was delivered almost one month later with no proper updates or explanations, so that it was actually me who had to call and email to get updates. I believe that that was an unacceptable level of service. This second review was prompted by the fact that after I had posted my review on Review Centre, Milly's then refused to pay cashback through Quidco that was actually due to be paid to me on 19 October in respect of my order, which I find ridiculous. Not only has Milly not admitted lack of proper client service or indeed apologised, but it has also decided to "punish" me for my (honest) review by not paying cashback to Quidco. Very pathetic, but I will not be coming to Milly's ever again.

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“Quality at a very good price”

★★★★★

written by KianaClifford465 on 23/11/2016

We have used Millys Stores a few times and found the service, price and selection of quality products to be second to none. If you something in their range check them out on line before you buy elsewhere.

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“Very good.”

★★★★☆

written by AdaFlores on 30/10/2016

Happy with all I buy from them.Good service.Good quality.

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“Lack of Customer Service”

★★☆☆☆

written by on 08/10/2016

I placed an order for a number of Jasper Conran white mugs. They arrived, poorly packaged - no protective wrapping around each cup, just slotted into a cardboard box. No protective packaging around the boxes either. A few air pillows but not enough to protect them properly. As a result, 2 of the mugs were badly cracked. I have sent numerous emails within the time period and no one has bothered to contact me. This is well over a month now. I have now left a message on voicemail. PLEASE can someone have the decency to get in contact with me? Thank you.

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“Top Notch Company”

★★★★★

written by Polar_Bear on 13/07/2016

We have had several deliveries over the last few months and we have been delighted each time. The deliveries are quick and the items are packed really well. There was a small problem with our last delivery but on phone call and everything was resolved without a problem. If only all on line shopping was as pleasant and the service as good as Millys.......!, On top of the excellent service the range of goods on offer is excellent. Overall a great company to deal with.

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“Great pricing. Great packaging. Great customer service.”

★★★★★

written by Vinyl on 06/07/2016

I have always admired and coveted Portmeirion crockery, however it has always been out of my price range. So I was absolutely delighted to find exactly what I wanted at a fabulously low price in Millys Kitchen Store. I placed my ordered and waited. Within a week of ordering, my eagerly awaited package arrived. Everything was securely boxed and bubble wrapped. I am extremely happy with my purchase,indeed I went back on the site and ordered additional items. Overall everything went smoothly, great pricing , great packaging, clear and helpful customer service and information. I will definitely be recommending Millys to friends and family.

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“Amazing service!”

★★★★★

written by JeremiahRoach1976 on 06/06/2016

I have to say a huge thank you to the polite and friendly team at Milly's Store, my parcel arrived this morning - just in time for my Father's birthday party this evening! Thank you for all of your patience, hard work and helpfulness in doing your best to help this happen!! Also, the gift is fab!!! Amazing glasses for vodka or whiskey, my Father loved them!

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“Great Price, great service”

★★★★★

written by Magnie on 25/05/2016

I ordered some Sophie Conran dinner plates from Millys. They were considerably cheaper than I had seen them in store. They were delivered yesterday as promised, very securely packed, and are just what we needed. Thanks, team! I'll use Millys again.

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“Excellent service”

★★★★★

written by on 20/05/2016

Parcel arrived in good time for my granson's christening on Sunday although ordered last minute. Beautifully wrapped! Will definitely recommend you.

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“How lucky am I!”

★★★★★

written by Esmeraldaa344 on 19/05/2016

I was extremely disappointed to accidentally break one of my V&B cereals bowls, especially I assumed I would not be able to get a replacement. However, Millys Kitchen Store came to the rescue with a great variety of products available and and excellent and very efficient service. They will always be my first port of call in future and I will recommend Millys to friends and family without hesitation.

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“brilliant shopping experience”

★★★★★

written by Francisf478 on 16/05/2016

just what I wanted easy to use website for someone not used to using this way of shopping. Delivered extremly well packaged so very pleased.I wouls certainly use this site again. Quick delivery too great

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“Excellent service”

★★★★★

written by CeliaJordan on 13/04/2016

I had not heard of this website before so wasn't really sure what to expect. However I was completely delighted with the service, from speaking to a very helpful lady on the 'phone, to placing my order and then receiving the goods (which were very safely wrapped) - within a week of ordering. Not only were they the most price competitive for my items but postage was free as well. I would not hesitate to recommend this company and will certainly use them again in the future.

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