Hoodaki www.hoodaki.com

Hoodaki www.hoodaki.com
★★★★☆
4.0
81.0% of users recommend this
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Latest Reviews

“DO NOT GO FOR HOODAKI ”

★☆☆☆☆

written by JairDillon on 29/12/2023

Hoodaki travel is only taking your money but when it's come to refund policy do not exist. I have been waiting since 2020 for my refund. All I get is we haven't heard from the airlines,as soon as we heard will get back to you. My booking was in April when coronavirus case shutdown. After all here I am waiting for my refund scinc now we are heading to 2024. How long I got to wait to be refunded by hookadi travel & paid to BENZtravel at that time. I cannot understand,simply why they can't refund the money.

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“BE CAREFUL HOODAKI TO BENZTRAVEL ”

★☆☆☆☆

written by 1976McGregor on 29/12/2023

HOODAKI WIT BENZTRAVEL They take you money but their policy not to refund Fro example 2020 coronavirus case shutdown. Untill now no refund has made by this HOODAKI & TO BENZTRAVEL Do not book with hoodaki Do not make payment with BENZTRAVEL Warning Warning Warning Hoodaki & BENZTRAVEL please do the refund Please refund people momey

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“I booked my tickets”

★★★★★

written by Yurem1971 on 30/10/2023

We manged to book a good deal for a trip to Pakistan. Excellent service I definitely recommend..

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“still don't understand why she didn't tell me about...”

★☆☆☆☆

written by MavisMorgan on 02/10/2023

still don't understand why she didn't tell me about Amsterdam visa. She lied to me,she said to me its fine to go through Amsterdam with student visa. After she have received the flight money. She came back and told me I have to apply for Amsterdam visa. I said to her ok I will try. I did try it but the visa will delay my brother school. So i told her that uk university has emailed my brother that if he didn't come that week his student visa will be cancelled She told me I have to amend the flight but i have to pay £299 or something like that but unfortunately we didn't have money again to pay Because if we pay that amend we don't know how long the Amsterdam visa will take and th university also went him that week. She didn't bother to ask or email KLM about what is the next step. My brother lost flight tickets £699 just like that. Date of experience: 16 September 2023 Edit

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“Mac’s the best agent ”

★★★★★

written by Arsenaultsf327 on 14/06/2023

This is my third year booking with Hoodaki and Mac has been so helpful. He is patient with me and always find me the best flight deals. Thanks Mac. Hoodaki your awesome

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“Took the money and never booked the flight”

★☆☆☆☆

written by Chell123456 on 15/02/2023

WARNING! Suspected sham company. I have reported them to Action Fraud and suggest that others do the same also. My mum booked with them. Paid for the flights. Received email saying E tickets are attached and to check in 48 hours before departure. She does this to find that there is an error. Calls them and they told the flight had been cancelled. Checks with the airline and flight is on time. She was never booked onto it. Hoodaki tells her that for an additional £1000 they can get her on a different flight but she needs to sort visas for traveling through other countries. I read through their reviews and realise that this happens way too often for this to be a terrible mistake. I think it’s a sham which allows them to keep your money. You cancel - they win as they won’t give full refund (read reviews) you pay more, they win. Even if they are honest, they are clearly terrible at what they do.

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“Good ”

★★★★☆

written by Esther274 on 22/01/2023

I like everything about the contents of the service. However this is my second or third time with this Hoodaki and I been treated well.

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“Very poor quality of service & misleading information...”

★☆☆☆☆

written by Patel59 on 28/04/2022

We booked tickets from this agent and we haven’t travel yet but had a very poor experience with agent  not helpful at all but can be very stressful to deal with him. He is not understanding our situation and charging us more money for cancellation fee and other charges. They are very expensive and misleading so we will not use again. I have health and family issues so needed to help to resolve this issues but he was taking disadvantage and disrespectful and unprofessional with us. I’m very stressed out and unhappy with this travel agent. We are going to make official complaint about this. We need help where else we can get help to resolve this issues? We are going to contact trading standards officers.

Was this review helpful? 1 0

“to get a rebooking after covid”

★☆☆☆☆

written by Goodwinwk294 on 10/02/2022

i booked a flight with hoodaki and at the time covid was just on the break out and flights were restricted and the agent should have been aware of the restrictions and not made the booking, since travel has been allowed i been trying to get my flight rebooked and hoodaki has not been helpful to do much to help me, i have contacted the airline which the booking was made and was told that they cant do any thing as my flight was done through a third party, i feel very disgruntled that i have lost money and agent is not doing much to help me, i would suggest to any one book your flight with the airline because your at the mercy of these agents and they don't have your interest at heart, when i wasn't getting much response i even contacted the manager and he did not have the professional courtesy to reply, i have learned from my experience.

Was this review helpful? 2 0

“Their performance in returning money and making...”

★☆☆☆☆

written by pwYoung486 on 27/08/2020

Their performance in returning money and making accurate bookings - another company represented by this group Benztravel is even worse. These companies give a lot of promises about refund and talking to accountants regarding refund,its all hot air no truth in it. Go straight to the airlines book your holiday and leave these company alone.

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“No help from Hoodaki”

★☆☆☆☆

written by ADGrahn on 02/05/2020

Booked a return ticket, due to coronavirus, return leg of flight was cancelled, rebooked with Hoodaki again, paid for new ticket, this was also cancelled. Now stranded abroad, no help or refunds from Hoodaki. I am on furlough, so only receive a portion of my salary and need to have a refund to get back home.. no help or support from Hoodaki, whom I have used numerous times in the past..

Was this review helpful? 1 0

“They asked for my card details over the phone and said...”

★☆☆☆☆

written by dnMcKinnon247 on 02/10/2015

They asked for my card details over the phone and said that flights wont be booked unless i reply to their email which i did not as i saw the flights elsewhere cheaper. Called to cancel my details and was verbally abused over the phone and was told that they are taking the money off my card anyway regardless!!! BEWARE OF THESE PEOPLE

Was this review helpful? 2 0

“do not book with this company!!!”

★☆☆☆☆

written by on 21/05/2015

booked with these muppets july 2014 to travel to goa march 2015 spelt my name 3 times ,recieved conformation staight away with wrong name was told to send back after writing correct name on email, the tickets still had wrong name on it,after 3wks of argueing with him phoned heathrow & air india was told he could give me new tickets with correct name but hoodaki would have to pay and they lied & lied saying they could not give me new tickets....just befor going away i recieved 5 emails saying my flight times had changed i phoned them and told another person i will not be changing flight time as i booked up 9 months before to make sure i was in goa for wedding blessing, he phoned air india {thats what he told me [he lied]and told him i would definately be on my flight,i went on holiday in march had to keep explaining to checking in & security why my name was differant to passport,,,when i reached goa i was imformed by friends that the airport was laying a runway so all planes had to fly out by 1pm so i could not go to wedding and on top ofthat i had 26 hr delays in mumbai.this company trades under 8 or 9 different names they just want to take your money air india told all travel agents about the reason for flight change but they chose to lie to me rather than have to change flight.i was so upset about missing my daughters wedding ,when i phoned these muppets the manager filix was screaming at me so unreasonable .i could have changed my flight ....this is the second time i have booked with them the first time the airline went bust most of them cannot speak or understand english...MY ADVICE IS STAY CLEAR OF THESE INCOMPETANT MONEY GRABBING COULD NT CARE LESS COMPANY ,,if you book and you have trouble with booking its your own fault BE WARNED !!!!!!!!!!!!!!!!!!! 

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“cheating ......”

★☆☆☆☆

written by ozCurran1987 on 15/05/2015

I think it is useless to use their service, it is a waste of time. All search results is fake and always not available because of seats :) and then, they giving you very high prices. I Don't recommend it

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“Flights From Manchester to Goa”

★☆☆☆☆

written by jp_1 on 08/05/2015

Rang with website offer on Jet Airwaysof £451 but operator couldn't oblige... trying to flog tickets which are at least 50% more expensive 17:31:10 Dear , thank you for contacting us! How may I help you? 17:32:38 looking at your website offer of flights to GOA from Manchester outbound in late october 2015 and return late march 2016 @ £415 operator17:33:20 which airline 17:34:19 Jet Airways Total Fare Summary for all Passengers for Economy Class From 27 Oct 2015 To 28 Mar 2016 £415 operator17:34:26 jet fly from london heathrow 17:35:42 that is 2 stop over flight 17:36:02 From :Manchester To :Goa .Via :Abu Dhabi and Bombay Min/Max :3/180 Days . Date Change :Permited Cancellations :Not permited 17:37:41 operator? Rating submitted successfully. Thanks for your support. 17:39:17 you still there? operator17:39:28 yes 17:39:29 checking 17:47:35 same offer is on another website if you can't oblige operator17:51:11 sir 17:51:28 seat are not available on that price for the dates you are asking 17:51:44 and website price is data base 17:52:26 so whats on offer? operator17:53:03 i have qatar airways 17:53:47 tell me more operator17:54:27 ok 17:55:44 £635 17:55:51 qatra airways with 40 kg baggage 17:55:59 plus 7 hand luggage 17:56:40 can you fly from london heathrow 17:57:47 that is way too expensive. I have flexibility of 10 days either way... nothing on Jet at a better price from Manchester? operator17:57:52 jet will be 2 stopover flight 17:58:02 and seat are not available 17:58:23 can you fly from london heathrow 17:58:31 what about air india 17:58:37 for £455 17:58:44 so why is it on the web site? 17:59:08 ok lets view air India at £455 from Manchester operator17:59:29 its from london heathrow 17:59:48 or Birmingham 18:00:22 connewction from Manchester? operator18:00:43 no you have catch flight from london hethrow 18:01:07 and have come by your own from Manchester 18:01:17 connection from Manchester to Birmingham? operator18:01:32 have come by your own from Manchester 18:02:39 Many thanks but no.Trading standards will interested in our chat. operator18:03:12 if you wish to book please call me on 020 731 881 38 18:03:31 i am here till 11 pm 18:03:34

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“Trustable company I recomand this to my family and friends”

★★★★☆

written by Stokes1972 on 08/05/2015

Trustable company I recomand this to my family and friends

Was this review helpful? 0 1

“BEWARE OF HOODAKI WHEN IT COMES TO COMPLAINTS”

★☆☆☆☆

written by EfrainBlackwell1963 on 07/05/2015

This company is a laugh beware if you make any complaints fhey a policy to totally ignore you every time you to complain, what a way to treat us the custome. I will deal with them again.NOT even a n apology though they had my phone No. SO BEWARE,BEWARE,BEWARE.

Was this review helpful? 1 0

“Very supportive”

★★★★★

written by Sithra on 02/05/2015

FANTASTIC is all I can say. I wanted to cancel after booking as I found cheaper deal. I was advice not to but to check if information was correct as the website was not reliable. Which turned out to be true. A HUGE THANK U

Was this review helpful? 0 1

“flights for pakistan”

★☆☆☆☆

written by Masonil237 on 29/04/2015

my name is hamayoun,i called this website for info a tickets to pakistan,was told there were 5,i asked for six,mack who was my contact said he emailed the company regarding the sixth ticket & is waiting for a responce,no responce came i rang back the next day around midday, was told to call back at 1pm as this is the time he start,when i called another individual replied back & said he was not at his desk,i explained the whole story to this individual but he was clueless and totally unhelpful,i further told him to let me speak to a manager again he told me he was not at his desk also,i was told to hold the line,after 14 minutes the same individual told me the manager was in a meeting. I said to him this company is a joke,you dont know when mack is starting his shift,you have no manager to speak to me,he told me that he will get someone to call back to me,i told him this is your easy way out you have wasted my time,you can call back but i dont think this will happen. i advise all to avoid this website & do not deal with HOODAKI,ALL THEIR ADVERTISED PRICES ARE A JOKE & INCORRECT.

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“very good customer service, ”

★★★★☆

written by Wyattzm30 on 27/04/2015

Very good service I liked the way it was dealt.I hope the price for the ticket was also honestly and resonnably charged. Next time I would want flexible type of tickets at least 1day changeable.Anyway good service thanks

Was this review helpful? 0 1

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