Hoodaki Reviews - www.hoodaki.com

★★★★☆
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★★★★☆

“Like another one of the reviews, I was nervous having...”

Written on: 27/01/2011

Like another one of the reviews, I was nervous having stumbled across this web page after I had booked to go to New Zealand over Christmas. Having paid the deposit, I also wasn't chased for the remaining money before the stated deadline (which I missed). I was assured that the eTickets would be released once I had paid the full amount (even took the risk of paying by debit card to avoid 2% surcharge)and to my relief, they were. I then checked my reservations with the airline system and all 4… Read Full Review

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★★★☆☆

“I was worried after seeing these reviews, as I had...”

Written on: 16/01/2011

I was worried after seeing these reviews, as I had booked a flight with them
(6 persons to Philippines). They did an excent job seraching and finding the flights, for a reasonable price. But then went total quiet after I paid the deposit. I hsd to chase them to pay the balance and again to get the etickets. And by then was very nervious. But the etickets were indeed valid and the everything was totally ok. Would I use them again - a cautious yes, or in fact a solid yes now I know they are… Read Full Review

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★☆☆☆☆

“ BEWARE OF BENZ and Hoodaki travel agents I was...”

Written on: 15/01/2011

BEWARE OF BENZ and Hoodaki travel agents I was shocked to see the review of Hoodaki travelagents as i have been shafted by them,They say one thing and do something else. iwould never booked with them again they are liars… Read Full Review

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★☆☆☆☆

“I very sure that they are ARTHUR DAILY with the...”

Written on: 03/01/2011

I very sure that they are ARTHUR DAILY with the MINDERs of travel agents. Should me rename as FRAUD TRAVEL AGENTS. They should not be in any trade which deals with the public… Read Full Review

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★☆☆☆☆

“this was my second booking with hoodaki and to my...”

Written on: 03/01/2011

this was my second booking with hoodaki and to my shock when i arrived at the airport i was told that 3 of the 4 tickets i had booked and payed for had been cancelled. after 3 hours of phone calls whilst standing at heathrow i was booked onto a flight and was assured that i would be ok for the return flights as i was now on the airlines system. well you guessed it i was not convinced so went into the airlines office in india and found the same thing . i am now about to start legal proceedings… Read Full Review

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★☆☆☆☆

“Utterly disgusted! ”

Written on: 15/12/2010

Utterly disgusted!
All personal and card details provided confirmation email received and responded to and yet the still didn't place the reservation waited more than a day then called to say the price has increased, then all seats on the flight have gone.
We spoke and agreed on flights, gave credit card details, I believe we had a contract from this point, we received confirmation email which we duly responded to within minutes to confirm all was correct and hence in my view all was complete… Read Full Review

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★☆☆☆☆

“It's a fraud company. They publish cheap fares on...”

Written on: 12/12/2010

It's a fraud company. They publish cheap fares on their website but when you actually call them to book its much much higher( when you challenge it they say its subject to availability). cheap tactics to get customers… Read Full Review

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★☆☆☆☆

“I would never again book with this company. The agents...”

Written on: 30/11/2010

I would never again book with this company. The agents are rude and unwilling to help. We booked a flight through this company and when are tickets did not come through we rang them, only to find out that the connection flights had been cancelled. We were given no support in finding new flights and were shouted at by our agent. I would not book with this company!… Read Full Review

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★☆☆☆☆

“Those who represent Hoodaki at all levels are letting...”

Written on: 19/11/2010

Those who represent Hoodaki at all levels are letting down the organisation - they are rude and show no sympathy or compassion and do not respond to customers ! Their website asks, quote "What makes us different? While we love technology, there's nothing quite like talking to a human being..... we have real travel people on the end of the phone ready to help." Unfortunately our experience has shown that this is not a professional organisation and they do not know what customer service is.A… Read Full Review

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★☆☆☆☆

“Reserved a flight to Thailand for a good price....”

Written on: 17/11/2010

Reserved a flight to Thailand for a good price. Advised I would be 10 mins while i checked the hotel i was booking was all ok. Hotel was good so i booked and paid. Went back to Hoodaki to book the flights and was told sorry thats not avail now but we have ones for diff date and twice the price. THIS COMPANY IS BERY DODGY BEWARE… Read Full Review

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★★★★☆

“booked with hoodaki in feb london to bangkok the only...”

Written on: 11/11/2010

booked with hoodaki in feb london to bangkok the only problem i had was i had to phone them and ask them to send me my e tickets as it was 3 days before my flight got them within 5 mins other than that no problem… Read Full Review

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★☆☆☆☆

“What a joke - every flight special price does not...”

Written on: 02/11/2010

What a joke - every flight special price does not exist and never existed,
i worked as a travel agent for some years and cant believe what these companies try to get away with. DO NOT USE THEM, especially Hoodaki, book direct with the airline or a respected travel agent - not an online joke of company, may you go under Hoodaki… Read Full Review

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★☆☆☆☆

“I booked the tkts with hoodaki and also got an email...”

Written on: 19/10/2010

I booked the tkts with hoodaki and also got an email confirmation of the same. However I was told at a month later that I needed to pay extra since I didnt give a written confirmation of acceptance and the tkt is expired!!! ...well then why was i given an email confirmation? and obviously I agreed to the tkts (on phone) since I was OK with the price given to me initially! also i was been given new dates for travel apart from the higher charges!!! NEVER ever go got hoodaki if u want a peaceful… Read Full Review

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★★★★★

“This company is for people who have a little patience....”

Written on: 13/10/2010

This company is for people who have a little patience. It is down to earth, reliable and with great prices.
If you want to pay more and get fancy frills, with fancy answering services go elsewhere.
I admit Hoodaki can be a little slow but I have flown three times through them and got great prices and they always come through.
Rodney is a great guy with loads of patience… Read Full Review

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★☆☆☆☆

“No timely response, customer service is very poor high...”

Written on: 11/10/2010

No timely response, customer service is very poor high cancellation charges… Read Full Review

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★★★★★

“I have dealt with Hoodaki for more than 3 years. Most...”

Written on: 09/10/2010 by devreaux24 (1 review written)

I have dealt with Hoodaki for more than 3 years. Most recently with Rodney. This company always delivers 'value-for-money' flights and excellent customer service. Agents always try to accommodate flight requests as much as possible and reply to e-mails, timeously. I have already recommended this company to friends/relatives, whom also have had positive experiences with Hoodaki… Read Full Review

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★★☆☆☆

“I needed to change a flight and called the office. 24...”

Written on: 05/10/2010

I needed to change a flight and called the office. 24 hours later still waiting for a reply. Bad, bad after customer service. I feel they have sold me the ticket, now I can get lost… Read Full Review

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★★★★★

“Harry and Debbie Helped me find three tickets from...”

Written on: 17/09/2010

Harry and Debbie Helped me find three tickets from Bham to Dehli via Dubai, with Fly Emirates, great deal friendly service and would recommend them to friends and family, Thank You for all your help Debbie cheers!!!!… Read Full Review

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★★★★☆

“I have flown from Manchester to Beijing with Hoodaki...”

Written on: 12/09/2010

I have flown from Manchester to Beijing with Hoodaki in 2008 and then from Manchester-Dubai-Kerala in 2009 and 2010. They organised internal flights for me too. I don't understand all of the negative comments since I have always had smooth trips without problems.I would recommend Hoodaki to anyone… Read Full Review

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★☆☆☆☆

“I phoned to get a quote from Hoodaki, when I informed...”

Written on: 20/08/2010

I phoned to get a quote from Hoodaki, when I informed the agent I had been quoted a better price and I thought it best to go with that, he hung up on me. This has put me off using them in future… Read Full Review

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