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Written on: 12/07/2010 by gilli3 (1 review written)
I used this company for the first time last month. I am going to Australia for Christmas and New Year with my husband and granddaughter, and just by a fluke I found the website for Hoodaki. The advisor was called Rodney and over a 7/8 days of planning out varios routes he came up with the ideal flight and price. He was very patient and polite and always went that little bit extra.
I have had my visas faxed to me and my etickets within just a few days. I did my homework on this company and… Read Full Review
Written on: 07/07/2010
What a hopeless set-up...stay away from these jokers...it took more than two hours before they were able to get onto livechat, then quoted the standard fares you could get anywhere on the net....called them...the bloke took the details and then hung up after putting me on hold for ten minutes...
definitely doesnt deserve anybody's custom… Read Full Review
Written on: 03/07/2010 by akb48 (1 review written)
OMFG...its service is so sh*t...I ve been waiting for so long for the e ticket. Their price is competitive BUT their service is absolutely ridiculous.
Their staff can't speak clearly on the phone, they work very slow and keep you waiting on the phone.
Finally, I will talk about its live chat messenger. You need to wait for at least 15mins for someone to be there. After you start chatting, they will answer you once every 15mins or even no reply at all. They keep transferring you to another… Read Full Review
Written on: 28/06/2010 by Pinsharp (2 reviews written)
Flights that they advertise do not exist. They are con artists
When I used yahoo travel to search for flights to Bangkok they advertised a price of 488. When I called to book they told me 761 !!
When I challenged this they told me all seats had gone. This is 100% untrue. I guess I should have been suspicious when they showed flight times as 00:00
I haven't used them and my advice is don't ... if they can't be honest when they advertise then what happens when they get your money ??… Read Full Review
Written on: 22/06/2010
For goodness sake, do not touch this bunch of cowboys with a barge pole. I would guess they are in an Indian call centre, which I do not have a problem with per se, but they do not return calls despite repeated messages left by me on their answer phones or e-mail systems, make basic booking errors such as misspelling names, and with only two weeks to go before a flight that I had booked some four months beforehand, were still unable to I had a seat on the plane. They are an unmitigated… Read Full Review
Written on: 12/06/2010
Booked a trip to Thailand back in February 2010. Price excellent, though we had to direct the agent to the best deal on the hotel website!
However when the foreign office advised against all travel to Thailand at the begining of May (5 days before our travel date) we phoned to see what Hoodaki could do. Basically the agent was not interested and just cancelled the flights. He said the hotel was not refundabel and we would not be getting our £1600 pounds back. He did not even attempt to move… Read Full Review
Written on: 05/06/2010
I tried to book a flight to india for myself and family, everything was fine and i paid a £600 deposit, i called back for confirmation with the airline who told me no flight had been booked when i called "Arun" the fool who assured me everything was fine he told me he had FORGOT to book the flight and to do it now would cost me alomost 25% more than the original price quoted, when i asked for a manager is was disconnected and when i called in again i was cut off by his friend. At this point i… Read Full Review
Written on: 04/06/2010
Called to check on a flight to Adelaide, couldn't get the price shown on the web site, but an employee found us another flight more than ?100 cheaper per person than the nearest competitor. Great price, just waiting for final confirmation email now otherwise I would have rated this higher.
Only had to pay a ?300 deposit each, instead of having to pay the full price straight away, which is good.
… Read Full Review
Written on: 26/05/2010
I needed to book the cheapest one-way flight possible. After calling around for quotes Hoodaki was able to beat my best quote. Alan was very informative and patient with my many questions (as I was nervous because of the bad reviews I had read). Although the sales approach was obvious the overall service was very good and all queries were answered clearly. They had to verify who I was through a bank check because I was booking a one-way, but that went smoothly and quickly. The E-ticket took… Read Full Review
Written on: 22/05/2010 by RODNEYDAVIES (1 review written)
JUST CAME BACK FROM tHAILAND TRIP, EVERYTHING WAS BOOKED WITH HOODAKI.COM.
I DONT KNOW WHY PEOPLE CRITICISE THIS COMPANY AS THEY HAVE REALLY GOOD DEALS WITH HARD WORKING STAFF.
I BOOKED IT WITH MICHAEL HE WAS EXCELLENT
REST IS IN MY MEMORIES AWESOME TRIP
THANKS HOODAKI.COM… Read Full Review
Written on: 08/05/2010 by Les B (1 review written)
Just returned from New Zealand flying with Royal Brunei. Booked flights through Hoodaki. Brilliant, price great. E-ticket arrived instantly everything ran smoothly… Read Full Review
Written on: 01/05/2010
I called.....got the price....liked the price.....paid for the tickets.....got the etickets within 15 minutes.....took the flight.....and flew home too.
I bet there are thousands of other customers who have exactly the same experience
Beware of forums full of the disgruntled giving the wrong impression
… Read Full Review
Written on: 14/04/2010
I would give hooaki NO stars if it would allow me to. This was the worst travel experience of my life, or should I say "lack of travel". We arrived at Heathrow after 24 hours travelling to check in to a flight to Katmandu, only to be informed by the airline that we were not on this flight or any other and that we had booked our tickets through a non registered travel agent based in India and the flight was full, so there we were in Heathrow all packed and no flight. We were never reimburst… Read Full Review
Written on: 16/03/2010
Tried booking a flight witht them. Called on the 0844 number several times and got cut off in the middle of the conversation. I was made to wait for several minutes once while the guy was checking flight details only to be cut off again! Sent an email detailing my experience and to look into the matter. Still awaiting the reply!… Read Full Review
Written on: 05/03/2010 by drdr (1 review written)
I was looking for a good return fare to Bangkok, and this company came up. I dont think the website was brilliant and ended up calling them. Spoke to a Keith - he was helpful and told me of cheaper options if I changed the day etc. I decided to go ahead, I received the etickets within the hour. Only later did I see the reviews here which would have put me off. I have now returned from the trip and all went as clockwork. Only criticism was that they could have mentioned I could do the online… Read Full Review
Written on: 17/02/2010 by sooty63 (1 review written)
after many phone calls to your agentstrying to correct flight details and much conversation nothing ever came to a conclusion in the end the flight was payed for as required .But then i wanted to change a small detail after leaving unpteen messages finally i was called back although it took 8 days i was told "mr verdi we are looking into your query we will call you back " when im still waiting the most rude not helpful at all and false promises i will not be using them again people take heed… Read Full Review
Written on: 17/02/2010
WHAT A GREAT DEAL!
Online search not that great, but you can chat to a member of staff using a message service on the website, its not instant, but lets you do some complicated things and compare some options.
Flights held and booking completed by phone and email.
Read some really harsh reviews of the company but I have got a great deal and would be very happy to use again or recommend… Read Full Review
Written on: 13/02/2010
I was booking return flights from London to Bangkok via Doha but was unsure about using this site after checking the reviews. Most seemed awful with stories of fake bookings, tickets not arriving and complaints being ignored. However I saw a couple of good reviews and as they offered the cheapest prices I thought go for it, I could always check my booking with the airline and claim on my credit card if I'd been scammed. However, I booked online, the e-ticket arrived within 48 hours and was… Read Full Review
Written on: 04/02/2010
ABSOLUTELY S**T! NEVER EVER AGAIN BOOKING WITH THIS RUBBISH COMPANY. THE ADVISORS DONT EVEN SPEAK OR UNDERSTAND ENGLISH. COMPLETELY UNRELIABLE WITH BOOKINGS. HOPE YOUR COMPANY BURNS DOWN.!!!!!!!!!!!!!… Read Full Review
Written on: 24/01/2010
They have amazing deals for Australia /New Zealand
Recently I got my flights booked for Brisbane
My card was stolen in London, they held the seats for a week and helped me till got my card back
The consultant was professional and I am happy recommeding dealing with them again and again… Read Full Review
As rated by real users
" Excellent value " Read More
Written by juliecollington
" Great website, but be thorough " Read More
" Easy to use and quick. web site simple to navigate very good prici... " Read More
Written by rich2125
" Money not refunded " Read More
Written by steveredfearn
" Excellent service, highly recomnend " Read More