Hoodaki Reviews - www.hoodaki.com

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★☆☆☆☆

“This is the worst travel agent ever! The customer...”

Written on: 27/03/2011

This is the worst travel agent ever! The customer service is rubbish and also when a problem arises, and you ask for the manager, he makes up different excuses about problems with your flight booking. Not only that when i asked for the manager's full name, he tells me that he DOES NOT HAVE A SURNAME. It is just insulting to be honest. What a stupid and ridiculously dumb lie to make to their customers!!! Then after he just tells us a random full name: Ryan Smith. How pathetic can the manager… Read Full Review

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★☆☆☆☆

“OMG, Hurrendous people to deal with . Never ever book...”

Written on: 01/03/2011

OMG, Hurrendous people to deal with . Never ever book with these guy. Booked two tickets 1 for my sis and the other for my nephew who his 2yrs and 2months. They booked 1 adult and 1infant tickets having got to the airport the people at the desk told me my nephew had to be booked a child seat not an infant 1 on them circumstances i had to purchase a seperate child seat costing £600. When i had phoned hoodaki n spoke to marvick and the manager they told me it was our fault and that we should… Read Full Review

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★★★★☆

“We've had booked our Flights to Thailand for...”

Written on: 25/02/2011

We've had booked our Flights to Thailand for Christmas and New year Period through Hoodaki.com. Rodney had been very helpfull with all our needs from start to end.
We hope to continue booking through Hoodaki in the future for all our travel plans.
Once again, Many Thanks..

John & Alice Potter
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★☆☆☆☆

“We were caught up in the snow chaos at Heathrow this...”

Written on: 18/02/2011

We were caught up in the snow chaos at Heathrow this Christmas. The airline cancelled our flights and immediately confirmed they would give a full refund. We agreed a refund with Hoodaki on 22 Dec. It's now mid Feb and we're still waiting for the refund. They're not responding to emails or calls. Absolute cowboys - you might get cheap flights but the customer service is appalling and if anything goes wrong, you've got no hope!… Read Full Review

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★☆☆☆☆

“Very bad customer service.Did not reply to emails or...”

Written on: 17/02/2011 by sk9940 (1 review written)

Very bad customer service.Did not reply to emails or phone calls. I booked a flight to India and was assured that I was allowed one date change at no extra cost. When I subsequently asked for a change I was told there was a charge of £55 on each ticket. What a bunch of liars. Will never use again. On the surface cheap but cost you more in the long run… Read Full Review

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★☆☆☆☆

“disgusted with the service they are cowboys they...”

Written on: 14/02/2011

disgusted with the service they are cowboys they should not be allowed to operate the worst customer service I have still not received my refund three week down the line… Read Full Review

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★☆☆☆☆

“The worst customer service ever. The supervisor is...”

Written on: 08/02/2011

The worst customer service ever. The supervisor is never available and so unreliable. It was the most stressful experience, they chose not to respond to any emails or calls if a problem arises… Read Full Review

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★☆☆☆☆

“Hoodaki is the most unrealiable website. I called to...”

Written on: 06/02/2011

Hoodaki is the most unrealiable website. I called to book tickets for 2 adults and I was answered by the person name Angella. Initially she gave me a very good rates but when I asked her to book she put me on hold for 5 minutes and than came back to say that she only has one way, the seats on the return dates are not available. It was a suprise that she just gave me the dates and quotes and than changed her mind. She than called me back and recommanded me an alternate dates which was fine with… Read Full Review

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★★★★☆

“Like another one of the reviews, I was nervous having...”

Written on: 27/01/2011

Like another one of the reviews, I was nervous having stumbled across this web page after I had booked to go to New Zealand over Christmas. Having paid the deposit, I also wasn't chased for the remaining money before the stated deadline (which I missed). I was assured that the eTickets would be released once I had paid the full amount (even took the risk of paying by debit card to avoid 2% surcharge)and to my relief, they were. I then checked my reservations with the airline system and all 4… Read Full Review

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★★★☆☆

“I was worried after seeing these reviews, as I had...”

Written on: 16/01/2011

I was worried after seeing these reviews, as I had booked a flight with them
(6 persons to Philippines). They did an excent job seraching and finding the flights, for a reasonable price. But then went total quiet after I paid the deposit. I hsd to chase them to pay the balance and again to get the etickets. And by then was very nervious. But the etickets were indeed valid and the everything was totally ok. Would I use them again - a cautious yes, or in fact a solid yes now I know they are… Read Full Review

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★☆☆☆☆

“ BEWARE OF BENZ and Hoodaki travel agents I was...”

Written on: 15/01/2011

BEWARE OF BENZ and Hoodaki travel agents I was shocked to see the review of Hoodaki travelagents as i have been shafted by them,They say one thing and do something else. iwould never booked with them again they are liars… Read Full Review

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★☆☆☆☆

“I very sure that they are ARTHUR DAILY with the...”

Written on: 03/01/2011

I very sure that they are ARTHUR DAILY with the MINDERs of travel agents. Should me rename as FRAUD TRAVEL AGENTS. They should not be in any trade which deals with the public… Read Full Review

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★☆☆☆☆

“this was my second booking with hoodaki and to my...”

Written on: 03/01/2011

this was my second booking with hoodaki and to my shock when i arrived at the airport i was told that 3 of the 4 tickets i had booked and payed for had been cancelled. after 3 hours of phone calls whilst standing at heathrow i was booked onto a flight and was assured that i would be ok for the return flights as i was now on the airlines system. well you guessed it i was not convinced so went into the airlines office in india and found the same thing . i am now about to start legal proceedings… Read Full Review

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★☆☆☆☆

“Utterly disgusted! ”

Written on: 15/12/2010

Utterly disgusted!
All personal and card details provided confirmation email received and responded to and yet the still didn't place the reservation waited more than a day then called to say the price has increased, then all seats on the flight have gone.
We spoke and agreed on flights, gave credit card details, I believe we had a contract from this point, we received confirmation email which we duly responded to within minutes to confirm all was correct and hence in my view all was complete… Read Full Review

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★☆☆☆☆

“It's a fraud company. They publish cheap fares on...”

Written on: 12/12/2010

It's a fraud company. They publish cheap fares on their website but when you actually call them to book its much much higher( when you challenge it they say its subject to availability). cheap tactics to get customers… Read Full Review

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★☆☆☆☆

“I would never again book with this company. The agents...”

Written on: 30/11/2010

I would never again book with this company. The agents are rude and unwilling to help. We booked a flight through this company and when are tickets did not come through we rang them, only to find out that the connection flights had been cancelled. We were given no support in finding new flights and were shouted at by our agent. I would not book with this company!… Read Full Review

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★☆☆☆☆

“Those who represent Hoodaki at all levels are letting...”

Written on: 19/11/2010

Those who represent Hoodaki at all levels are letting down the organisation - they are rude and show no sympathy or compassion and do not respond to customers ! Their website asks, quote "What makes us different? While we love technology, there's nothing quite like talking to a human being..... we have real travel people on the end of the phone ready to help." Unfortunately our experience has shown that this is not a professional organisation and they do not know what customer service is.A… Read Full Review

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★☆☆☆☆

“Reserved a flight to Thailand for a good price....”

Written on: 17/11/2010

Reserved a flight to Thailand for a good price. Advised I would be 10 mins while i checked the hotel i was booking was all ok. Hotel was good so i booked and paid. Went back to Hoodaki to book the flights and was told sorry thats not avail now but we have ones for diff date and twice the price. THIS COMPANY IS BERY DODGY BEWARE… Read Full Review

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★★★★☆

“booked with hoodaki in feb london to bangkok the only...”

Written on: 11/11/2010

booked with hoodaki in feb london to bangkok the only problem i had was i had to phone them and ask them to send me my e tickets as it was 3 days before my flight got them within 5 mins other than that no problem… Read Full Review

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★☆☆☆☆

“What a joke - every flight special price does not...”

Written on: 02/11/2010

What a joke - every flight special price does not exist and never existed,
i worked as a travel agent for some years and cant believe what these companies try to get away with. DO NOT USE THEM, especially Hoodaki, book direct with the airline or a respected travel agent - not an online joke of company, may you go under Hoodaki… Read Full Review

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