Hoodaki Reviews - www.hoodaki.com

★★★★☆
4.0 / 5
82% of users recommend this
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Hoodaki www.hoodaki.com

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★★★★★

“This company is for people who have a little patience....”

Written on: 13/10/2010

This company is for people who have a little patience. It is down to earth, reliable and with great prices.
If you want to pay more and get fancy frills, with fancy answering services go elsewhere.
I admit Hoodaki can be a little slow but I have flown three times through them and got great prices and they always come through.
Rodney is a great guy with loads of patience… Read Full Review

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★☆☆☆☆

“No timely response, customer service is very poor high...”

Written on: 11/10/2010

No timely response, customer service is very poor high cancellation charges… Read Full Review

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★★★★★

“I have dealt with Hoodaki for more than 3 years. Most...”

Written on: 09/10/2010 by devreaux24 (1 review written)

I have dealt with Hoodaki for more than 3 years. Most recently with Rodney. This company always delivers 'value-for-money' flights and excellent customer service. Agents always try to accommodate flight requests as much as possible and reply to e-mails, timeously. I have already recommended this company to friends/relatives, whom also have had positive experiences with Hoodaki… Read Full Review

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★★☆☆☆

“I needed to change a flight and called the office. 24...”

Written on: 05/10/2010

I needed to change a flight and called the office. 24 hours later still waiting for a reply. Bad, bad after customer service. I feel they have sold me the ticket, now I can get lost… Read Full Review

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★★★★★

“Harry and Debbie Helped me find three tickets from...”

Written on: 17/09/2010

Harry and Debbie Helped me find three tickets from Bham to Dehli via Dubai, with Fly Emirates, great deal friendly service and would recommend them to friends and family, Thank You for all your help Debbie cheers!!!!… Read Full Review

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★★★★☆

“I have flown from Manchester to Beijing with Hoodaki...”

Written on: 12/09/2010

I have flown from Manchester to Beijing with Hoodaki in 2008 and then from Manchester-Dubai-Kerala in 2009 and 2010. They organised internal flights for me too. I don't understand all of the negative comments since I have always had smooth trips without problems.I would recommend Hoodaki to anyone… Read Full Review

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★☆☆☆☆

“I phoned to get a quote from Hoodaki, when I informed...”

Written on: 20/08/2010

I phoned to get a quote from Hoodaki, when I informed the agent I had been quoted a better price and I thought it best to go with that, he hung up on me. This has put me off using them in future… Read Full Review

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★☆☆☆☆

“used a friends credit card they said they would debit...”

Written on: 03/08/2010

used a friends credit card they said they would debit a small amount on the card and I should call my friend to verify the amount and let them know the amount to authenticate the card. Then they would debit the whole amount of the purchase, guess how much the small amount was ?

Over $800 AUS dollars complete scammers, when I contacted them to say I was outraged about this they said the would keep £200, as a cancellation fee even though the transaction for the full amount had not occured

STAY… Read Full Review

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★★☆☆☆

“We booked a series of flights from hoodaki. The...”

Written on: 27/07/2010

We booked a series of flights from hoodaki. The contact person's name is Michael. Even after knowing we will be travelling with our luggage throughout our journey, he booked our flight from Bali to Singapore by Jet Star Light which charges every single luggage you checked in. I did argued but was told on the checkin counter that the person who booked our flight knew exactly what is mean by JetStart Light. I strongly think that we should be reimbursed with the money from Hoodaki. I'll be in… Read Full Review

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★☆☆☆☆

“Hoodaki is a scam! ”

Written on: 23/07/2010

Hoodaki is a scam!
I booked 4 tickets to go to Australia during christmas last year. They quoted a competitive fare but after paying i did not get my e-tickets and i then tryes to phone them up and they denied ever getting payment from me hopfully the company will close down

BEWARE THIS COMPANY IS A FAKE… Read Full Review

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★☆☆☆☆

“based on my experience, i think this coy is fraudulent. ”

Written on: 14/07/2010

based on my experience, i think this coy is fraudulent.
bad customer as i was kept on the phone for over 40 mins on 0844 no;
the guy who booked the ticket called chris with a foreign accent said he was based in india , the next day he called from london asking me to confirm how much had been taken out of the account and he kept pestering me about it, then i suspected fraud as the coy took d money, the money eventually came out from the account as benz travel and i v been ringing for a refund… Read Full Review

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★★★★★

“Hi, ”

Written on: 12/07/2010 by gilli3 (1 review written)

Hi,

I used this company for the first time last month. I am going to Australia for Christmas and New Year with my husband and granddaughter, and just by a fluke I found the website for Hoodaki. The advisor was called Rodney and over a 7/8 days of planning out varios routes he came up with the ideal flight and price. He was very patient and polite and always went that little bit extra.
I have had my visas faxed to me and my etickets within just a few days. I did my homework on this company and… Read Full Review

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★☆☆☆☆

“What a hopeless set-up...stay away from these...”

Written on: 07/07/2010

What a hopeless set-up...stay away from these jokers...it took more than two hours before they were able to get onto livechat, then quoted the standard fares you could get anywhere on the net....called them...the bloke took the details and then hung up after putting me on hold for ten minutes...
definitely doesnt deserve anybody's custom… Read Full Review

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★☆☆☆☆

“OMFG...its service is so sh*t...I ve been waiting for...”

Written on: 03/07/2010 by akb48 (1 review written)

OMFG...its service is so sh*t...I ve been waiting for so long for the e ticket. Their price is competitive BUT their service is absolutely ridiculous.
Their staff can't speak clearly on the phone, they work very slow and keep you waiting on the phone.

Finally, I will talk about its live chat messenger. You need to wait for at least 15mins for someone to be there. After you start chatting, they will answer you once every 15mins or even no reply at all. They keep transferring you to another… Read Full Review

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★☆☆☆☆

“Flights that they advertise do not exist. They are con...”

Written on: 28/06/2010 by Pinsharp (2 reviews written)

Flights that they advertise do not exist. They are con artists

When I used yahoo travel to search for flights to Bangkok they advertised a price of 488. When I called to book they told me 761 !!

When I challenged this they told me all seats had gone. This is 100% untrue. I guess I should have been suspicious when they showed flight times as 00:00

I haven't used them and my advice is don't ... if they can't be honest when they advertise then what happens when they get your money ??… Read Full Review

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★☆☆☆☆

“For goodness sake, do not touch this bunch of cowboys...”

Written on: 22/06/2010

For goodness sake, do not touch this bunch of cowboys with a barge pole. I would guess they are in an Indian call centre, which I do not have a problem with per se, but they do not return calls despite repeated messages left by me on their answer phones or e-mail systems, make basic booking errors such as misspelling names, and with only two weeks to go before a flight that I had booked some four months beforehand, were still unable to I had a seat on the plane. They are an unmitigated… Read Full Review

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★☆☆☆☆

“Booked a trip to Thailand back in February 2010. Price...”

Written on: 12/06/2010

Booked a trip to Thailand back in February 2010. Price excellent, though we had to direct the agent to the best deal on the hotel website!

However when the foreign office advised against all travel to Thailand at the begining of May (5 days before our travel date) we phoned to see what Hoodaki could do. Basically the agent was not interested and just cancelled the flights. He said the hotel was not refundabel and we would not be getting our £1600 pounds back. He did not even attempt to move… Read Full Review

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★☆☆☆☆

“I tried to book a flight to india for myself and...”

Written on: 05/06/2010

I tried to book a flight to india for myself and family, everything was fine and i paid a £600 deposit, i called back for confirmation with the airline who told me no flight had been booked when i called "Arun" the fool who assured me everything was fine he told me he had FORGOT to book the flight and to do it now would cost me alomost 25% more than the original price quoted, when i asked for a manager is was disconnected and when i called in again i was cut off by his friend. At this point i… Read Full Review

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★★★★☆

“Called to check on a flight to Adelaide, couldn't get...”

Written on: 04/06/2010

Called to check on a flight to Adelaide, couldn't get the price shown on the web site, but an employee found us another flight more than ?100 cheaper per person than the nearest competitor. Great price, just waiting for final confirmation email now otherwise I would have rated this higher.

Only had to pay a ?300 deposit each, instead of having to pay the full price straight away, which is good.



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★★★★☆

“I needed to book the cheapest one-way flight possible....”

Written on: 26/05/2010

I needed to book the cheapest one-way flight possible. After calling around for quotes Hoodaki was able to beat my best quote. Alan was very informative and patient with my many questions (as I was nervous because of the bad reviews I had read). Although the sales approach was obvious the overall service was very good and all queries were answered clearly. They had to verify who I was through a bank check because I was booking a one-way, but that went smoothly and quickly. The E-ticket took… Read Full Review

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