Hoodaki Reviews - www.hoodaki.com

★★★★☆
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★★★★★

“I was about to book my flight to Dubai with Hoodaki...”

Written on: 02/09/2009

I was about to book my flight to Dubai with Hoodaki when I came across this website. Hoodaki rang me and assured me everything would be OK if I booked with them. As I was booking my flight on Saturday to fly out on Wednesday I was really worried that I might not receive my booking confirmation on time but they assured me it would be forwarded to me by 2.30pm on Sunday. I was rather dubious about this but true to their word, it was sent through on time. I am hoping to go back to Dubai in… Read Full Review

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★☆☆☆☆

“Proceed with caution. The company is sloppy and very...”

Written on: 25/08/2009

Proceed with caution. The company is sloppy and very bad at comms would recommend you pay a little more and get peace off mind. We canceled with Hoodaki and used another agent for less stress… Read Full Review

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★☆☆☆☆

“Do not use this company. Yesterday i booked return...”

Written on: 16/07/2009

Do not use this company. Yesterday i booked return flights to Bali for £709. I recieved my reciept and confirmation of flights via e-mail last night. This morning i recieved a call from the guy i booked it with who was trying to get me to pay more money. I explained i wasnt prepared to do that as the problems were hoodaki's fault. He has since threatened to cancel my seat, i have spoken to his supervisor who seems unhelpful to say the least. And i am still left in limbo to see whether or not i… Read Full Review

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★★★★★

“Hoodaki had a really good and helpful team who offered...”

Written on: 15/07/2009

Hoodaki had a really good and helpful team who offered me best airfares and hotel… Read Full Review

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★☆☆☆☆

“www.hoodaki.com answer the phone quickly.....when...”

Written on: 11/07/2009 by carefreeand (1 review written)

www.hoodaki.com answer the phone quickly.....when purchasing tickets. However, standards have dropped recently. very poor communications.
very bad after sales service
answer phone after sales / cut off calls if questions can't be answered… Read Full Review

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★☆☆☆☆

“awful service at hoodaki - no respect- changed all...”

Written on: 11/07/2009

awful service at hoodaki - no respect- changed all four legs of mu flight with no acceptable explanantion - never email or phone back when they say - spent fortune on calling them back on 08 numbers - worth spending £100 more to have reliable and intelligant people to be your agents - I have ended up speaking directly to Gulf Air to deal with my enquiries as gave up on Hoodaki....heed these reviews… Read Full Review

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★☆☆☆☆

“We was looking for flights only to Thailand - Bangkok...”

Written on: 25/06/2009 by Mapoo (1 review written)

We was looking for flights only to Thailand - Bangkok and all we could find was flights from £560 upwards, so we found Hoodaki and spoke to a agent on the Chat client, Was very helpful and we found by speaking this way, it was a great idea. We managed to find cheaper flights with Hoodaki £545 Each, which was much better than the others, So we decided to go ahead with this Sale and Book the Tickets with Hoodaki. We recieved our Confirmation and all the e-tickets straight away, but we kept… Read Full Review

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★★☆☆☆

“I booked with Hoodaki last year, and I found the...”

Written on: 01/05/2009

I booked with Hoodaki last year, and I found the online chat system very useful. The agents I were talking to seemed nice and very helpful. Got the cheapest flight I could find although the agents were a little pushy they were willing to give a low price. This year I tryed booking with them again, but the online agents have been nowhere near as helpful and some very rude. The prices offered werent cheap at all...I was offered £500 for a flight I found a £376. I told the agent this and he then… Read Full Review

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☆☆☆☆☆

“Hoodaki were happy to take all my details at first ...”

Written on: 30/04/2009

Hoodaki were happy to take all my details at first but when it came to clearing payment on my debit card i had to fill in forms and fax them off. after an hour they wanted me to send them copies of my card. After 30 phones call on my side and been hang up on by agent and having "manager" flog me off i had to cancel… Read Full Review

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☆☆☆☆☆

“I booked with hoodaki.com and found them to be overall...”

Written on: 10/04/2009 by richardgear63 (1 review written)

I booked with hoodaki.com and found them to be overall poor on customer service and operationally. I received numerous promises and call back after sending about 39 unanswered e-mails. The tour price was hiked without explanation. I would not recommend them based on this experience. The offers do look good but take care to find out that they can actually deliver what is stated on the tin and do not pay for anything until you are satisfied that you have got what was promised. … Read Full Review

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★☆☆☆☆

“Hoodaki was very accommodating when I start to book...”

Written on: 26/02/2009

Hoodaki was very accommodating when I start to book with them. I have booked with them and in a week time the agent was asking the full payment and has promised that eticket would be sent thru e-mail, but until now , havent received anything from them. no calls no e-mails… Read Full Review

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☆☆☆☆☆

“I bought a refundable ticket for 570 pounds from...”

Written on: 20/01/2009

I bought a refundable ticket for 570 pounds from Hoodaki, but I was not able to make the trip. When I called them to cancel and refund the ticket, they said that the ticket is not refundable and you will loose all your money if you do not use the flight. Finally I convinced them I have bought a refundable ticket and it is their mistake, but they just finally agreed to refund 265 pounds out of 570 after 8-10 weeks. Now, 14 weeks has passed and I have not got refunded yet. I have called them, but… Read Full Review

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☆☆☆☆☆

“Hoodaki, the most awful company I have ever booked...”

Written on: 17/12/2008

Hoodaki, the most awful company I have ever booked anything with!!!! Trying to get money off you constantly. I am now the day before my flight and have received emails that they will cancel my flight if I don't pay them more money that wasn't even part of the agreement. Sadly, the good points were deleted due to the extremely bad service. So disappointed. I hope that I can fly tomorrow… Read Full Review

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★★★★★

“I have been booking with hoddaki.com for last three...”

Written on: 27/11/2008 by John hardy (1 review written)

I have been booking with hoddaki.com for last three years -booked package for Singapore, Cairo and Los Angeles have experienced a seam less booking. I trust them and advise everybody to book with them.
Remember its their agents that makes a difference. Always call up and give them a time and they will and get you the best deal. Only bad point, they are not 24/7… Read Full Review

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★☆☆☆☆

“Too pushy when flight was booked, I had some problems...”

Written on: 18/11/2008

Too pushy when flight was booked, I had some problems faxing all details so had to cancel. Although no ticket had been issued I was told I couldn't cancel and there would be a cancellation fee. How can there be a cancellation fee if they didn't have all my details to continue with the issue of a ticket?… Read Full Review

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☆☆☆☆☆

“I booked a flight to Sydney Australia, once agreeing a...”

Written on: 24/08/2008 by jamiehodgson78 (1 review written)

I booked a flight to Sydney Australia, once agreeing a price and providing my credit card details they contacted me back to say that the fare has gone up and they require more money, after agreeing this because if I did not get the flights my trip home was ruined. They contacted me again to report that my credit card details were wrong. This went on for 5 days and during this period I spoke with some members of staff who were not very helpful… Read Full Review

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☆☆☆☆☆

“Paid for 4 tickets only 3 provided although money...”

Written on: 22/08/2008 by bettiah (1 review written)

Paid for 4 tickets only 3 provided although money taken out of account. would accept no responsibility, no apology. Had to purchase another ticket at airport. Had to write to various public bodies to recover money spent on the additional ticket… Read Full Review

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★★★★☆

“Booked 5 times with them and never faced a problem”

Written on: 19/06/2008

Booked 5 times with them and never faced a problem… Read Full Review

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★★★★★

“Have used Hoodaki twice for wife and daughter to South...”

Written on: 19/05/2008

Have used Hoodaki twice for wife and daughter to South Africa and no problems. In fact I have tried their patience sometimes with my changing needs - and they always comes through… Read Full Review

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☆☆☆☆☆

“Tried to book ticket for my family from Hoodaki, one...”

Written on: 05/04/2008 by gugubulbul (1 review written)

Tried to book ticket for my family from Hoodaki, one trvael agency was offering ticket in £900 and I had a chat with Hoodaki customer care, they quoted me £845 for the same ticket. I said OK, book tickets for me, they took all details of passengers and they asked for my credit card details and started my tickets confirmation then all of a sudden says, sorry we can't do your tickets on this price it will cost £50 more. I was really unhappy as I was speaking to them for the last half an hour… Read Full Review

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