M And M Direct Reviews - www.mandmdirect.com

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“after reading the bad reviews about m n m direct i was...”

Written on: 03/12/2010

after reading the bad reviews about m n m direct i was put off from buying items from them ,
i finally decided to try them , i bought 12 items in the early hours of monday and the items were delivered on thursday , everythin i ordered was perfect , the sizes colours ,
i can only say i will be buying from mnm on a regular basis regards michael… Read Full Review

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“i think they are brilliant. so polite and i love the...”

Written on: 02/12/2010

i think they are brilliant. so polite and i love the clothes. items came on time and when i did contact customer services they were brilliant. never had a problem before. i think people just do not listen to what they actually say. and i mean i have worked there and until you do you dont know
what people are like. its a brill company. and will be ordering more! never
met such lovely and helpful people! :)… Read Full Review

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“I ordered a jacket from mandm direct on 30 nov 2010 it...”

Written on: 02/12/2010

I ordered a jacket from mandm direct on 30 nov 2010 it arrived on 2 dec 2010 it is a first class product and despatched superfast considering the present weather conditions if all my future transactions are this good i will be happy to use this company again… Read Full Review

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“professional s.c.a.m.m.e.r.s! when they get your...”

Written on: 21/11/2010

professional s.c.a.m.m.e.r.s! when they get your money, you will; beg them to answer you! and their always reply, oh its out of stock! and moreover, they dont refund your money.. trust me, pay more and buy your comfort by not buying from them… Read Full Review

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“have used this site for over a year, but they've...”

Written on: 08/11/2010

have used this site for over a year, but they've recently changed it so orders over £100 are free. Had issues with the customer services on the phone too. Shame really. Well they'vwe lost a good, regular spending customer (who also never ghad the time to return goods i was unhappy with, and would give away...)
So they've saved me a fortune for the years ahead… Read Full Review

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“I read the review on the website and I was a bit...”

Written on: 29/10/2010 by cosph (1 review written)

I read the review on the website and I was a bit apprehensive about placing an order with the, but I'm really glad I did in the end.
I bought two pairs of addidas Net 80's from MandM Direct, at a very good price compared to the high street, even after the deliver charge and additional £1 for pre paid return (type of insurance I guess if you do have to return the goods there is no extra cost), I took this option as it made sense for the small amount paid, if there were any problems.
Online… Read Full Review

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“excellent i love love love m&m returns is easy and...”

Written on: 15/10/2010

excellent i love love love m&m returns is easy and they refund the price of the item and the £3.99 delivery you pay :-)… Read Full Review

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“Excellent service, delivery 3 days, sent one item back...”

Written on: 07/10/2010

Excellent service, delivery 3 days, sent one item back for a refund received email confirming item had been received and refund was being processed,refund was within 5 days. Would use again… Read Full Review

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“Ordered a pair of shoes for a formal function. Paid...”

Written on: 06/10/2010

Ordered a pair of shoes for a formal function. Paid extra for express delivery. Shoes were delivered on time but were the wrong ones. Contacted customer services and they said they would send out the correct ones. Had to pay again and wait for refund on first ones after they had been returned. Told them it was the wrong product code on the side of the box. They said as it wasn't my fault I could return items through courier at no cost to me. Second pair arrive. Courier says no I know nothing… Read Full Review

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“quality and value of goods are outstanding, however...”

Written on: 01/10/2010

quality and value of goods are outstanding, however delivery and customer services is something else. therefore, wouldn't recommend it to friends… Read Full Review

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“The wbsite is good enough at advertising their cheap...”

Written on: 22/09/2010

The wbsite is good enough at advertising their cheap goods, but once you have paid the service gets shocking. I ordered items nearly 2 weeks ago and we are still waiting for delivery, they keep telling me the postcode is wrong (as per another users review below) but the postcode is correct, we have parcels hourly and type it i ngoogle and there we are! Rubbish service, not sure how they have stayed in business with such shocking delivery. I can order froms loads of other sites nad get stuff… Read Full Review

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“The goods are very cheap to buy and theres a good...”

Written on: 19/08/2010

The goods are very cheap to buy and theres a good selection, but once you've paid your money it all goes to pot. annoyingly you cant log back in as a customer and check your order status, which is quite unusual these days on a big website like this, so you have to phone customer service to find out whats going on, they tend to just read off a script or give a one size fits all answer, theres no tracking number for your order, and they don't say which delivery company they use, standard delivery… Read Full Review

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“I don't have a problem with the product or prices, but...”

Written on: 30/07/2010

I don't have a problem with the product or prices, but this is the worst delivery and service I have ever experienced! After waiting 7 days for my item to be delivered I called the M and M Direct helpline to be told the delivery company had attempted to deliver a week ago but no-one was in and so it had gone back to the depot. Apparently the delivery company can't specify a date let alone any idea of a time for delivery and the best they could do was redeliver within 7 - 10 days! Supposedly… Read Full Review

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“Very poor service. Ordered clothes two weeks ago . I...”

Written on: 14/06/2010

Very poor service. Ordered clothes two weeks ago . I had to chase up order and was told the post code was wrong and returned to seller ? Now asking would I still like them ? strange question as I ordered them and paid for them two weeks ago… Read Full Review

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“Have ordered from m and m many times and always go...”

Written on: 26/04/2010

Have ordered from m and m many times and always go back. Clothes are always highly discounted, good quality, and delivery has always been in the expected time bracket. Highly recomended and I will keep going back!… Read Full Review

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“this is wery shot and think this website is fine and a...”

Written on: 16/04/2010

this is wery shot and think this website is fine and a litle bit slow… Read Full Review

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“I was very nervous ordering as it was my first time, ...”

Written on: 05/04/2010

I was very nervous ordering as it was my first time, But I ordered a pair of shoes on a Friday and by the Tuesday it was delievered. I was pleasently surprised as the shoes came in excellent condition and most importantly ON TIME. I will definately be using M & M Direct again… Read Full Review

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“I have been ordering from mandm direct for a while and...”

Written on: 31/03/2010 by chowen (1 review written)

I have been ordering from mandm direct for a while and you cannot argue that the bargains you can get are unbeatable. But the customer service isn't up to the same standard. There is no flexibilty, they send standard email responses to you when you have raised a problem with them.I wouldn't even rate the customer service a 1 but thought I should put something!… Read Full Review

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“Several weeks ago I requested a catalogue, still...”

Written on: 08/03/2010

Several weeks ago I requested a catalogue, still waiting for it.If the service is as good on ordering a product I don't think I will bother.Review will not go with no stars so I laughingly gave 5 for everything… Read Full Review

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“I have purchased many items over several orders from M...”

Written on: 21/02/2010 by sonikz (1 review written)

I have purchased many items over several orders from M & M Direct, and have had an excellent service and products each and every time I've ordered.

The designer clothes are superb value and great quality too, for a fraction of the cost compared to high-street shops.

I have had to return items that didn't fit, and this is very cheap as M&M use a scheme whereby it costs only £4 to return upto 10 Kilo in weight - thats a lot of clothes - including jackets, jeans and shoes etc!

Granted, it took… Read Full Review

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