Written on: 11/11/2011 by customerone (1 review written)
Constantly bought goods from them when I lived in my old address, once I moved, they started to refuse my payment. Even after I was told that everything will be sorted regarding my billing address, none was done. Multiple phone calls were made to the CS and I kept on receiving empty promises. Cost a fortune to my phone bill. I dont know why this company refused to make customer's life easy! Watch out guys! You may be the next one. (read more)Visit mandmdirect.com
Written on: 05/10/2011 by aznstar (1 review written)
Heard alot about the m&m direct website from friends and family, wern't intrested at first until i were googling for Timberland shoes for my son for the upcoming winter weather, got very excited seing them at half the retail price so i rushed to ordering them, ordered a jacket for my partner too because that allowed me to qualify for free delivery as my order was over £60..... However unfortunately, i waited for afew days and nothing turned up so i decided to check my emails as i recieved... (read more)Visit mandmdirect.com
Written on: 09/09/2011 by kezza23 (1 review written)
I purchased 3 pairs leather shoes at approx 12-1 in the afternoon for my kids for school ... i went bk on the website at 5 ish to how my husband and they had knocked 20% off them all , i was so miffed off that i contacted them and complained ( i could understand if it was a diff day but not few hours apart), i more or less was told tough , they wont reimburse the difference n all i could do was return shoes but wont be certain to get the again if i reordered ! WAS SO DISSAPOINTED !! How can... (read more)Visit mandmdirect.com
Written on: 08/09/2011 by Daniel11 (1 review written)
Hi, In terms of quality and delivery I have no complaints. Unfortunately I am now a victim of fraud having ordered from them. I made a purchase by credit card the item i wanted wasn't in stock so i told to expect a cheque rather than a refund via credit card. The cheque never arrived so i contacted MandM for an explanation and was told it has been cashed so there is nothing left for them to do. I have contacted my credit card company to investifate this incident. Any advice as to how... (read more)Visit mandmdirect.com
Written on: 05/08/2011
Price: Outstanding bargain £10.99 rrp £49.99 Delivery: E-mail said 3-5 days but ended up coming on the second day so very quick delivery Product: Less satisfying as next to the liverpool badge there is a very small hole and faded black mark on the back of jersey but both are unnoticeable. Usually i would return an item in such condition but for how much your paying i could not be bovered. Overall: Absoloutly love the jersey and still can't get over the price. Not bovered about faults in... (read more)Visit mandmdirect.com
Written on: 31/07/2011 by AdZ2580 (1 review written)
I have order from mandmdirect many times, I always find something on there that I like from the large collection of branded clothing. -The products are always of great quality. -The delivery is quick and fairly good value, however it would be good if the cost could be reduced for smaller items. -The returns service works very well and can easily change for a different size or refund. -The website is easy to use and is well laid out. -You can get 2.2% cashback if you use Topcashback or... (read more)Visit mandmdirect.com
Written on: 14/07/2011
I ordered a few items of clothing for my husband's birthday (things he had admired in the catalogue) I wanted this to be a surprise so I had tried to put my work address in the delivery section but it didn't accept it. I emailed them straight away with all my details to ensure the package would come to me & not my home. I received an email several hours later telling me this was not possible. I emailed back within minutes & asked them to cancel my order & explained the reason. I received an... (read more)Visit mandmdirect.com
Written on: 15/06/2011 by Errol_Williams (5 reviews written)
MandMDirect.com is nothing more than a dishonest retailer. They claim they will give you 2% cashback if you use Quidco.com to click through to their website and place an order. What a lie. I've ordered twice from MandMDirect.com (only because of the cashback offer) and each time my cashback was declined. MandMDirect.com advertises themselves on cashback sites like Quidco, with the sole intention of gaining visability to draw in revenue. When it comes to MandMDirect.com honoring the cashback... (read more)Visit mandmdirect.com
Written on: 15/06/2011 by gnarlysurfer (4 reviews written)
If you aren't fussed about buying the latest tee shirt or trainers from the current season then this website is ideal. They've got loads of cheap mens and ladies sports wear. You can certainly save yourself a bundle if you don't mind ordering something from the previous year. (read more)Visit mandmdirect.com
Written on: 23/05/2011
After mandm took the correct payment from my bank account mandm took a second unauthorised payment , On returning goods at a value of 75 pounds mandm only refunded myself 36 pounds , My case is still in dispute . my advice is pay attention to whats being debited and credited from/to your bank accounts , keep your transaction emails and receipt/advice slips . (read more)Visit mandmdirect.com
Written on: 20/04/2011
i ordered 12 items and all recieved 3 days later i've used them about 5-6 times now and only ever had one problem an item was to small and was swaped 4 lager size with no problems (i will be using them again). (read more)Visit mandmdirect.com
Written on: 28/03/2011
orderd loads of stuff from m,and,m had a problem once and was a bit differcult for customer services to get there head round, but was finally sorted, i still use them as these things happen also around christmas time and bad wheather,
Written on: 09/03/2011 by SWANDELLS (2 reviews written)
I cant understand why this site doesnt have a far higher rating. I have been using M&M for years and make up to 10 orders each year.
The webs site is clear & easy to use.
Normally I will be paying on avarage less than 50% RRP
Delivery is always quick.
I have only ever had one problem and they immediately refunded item cost plus P&P then wrote an apology letter too.
I regularly reccomend (read more)
Written on: 08/03/2011
Excellent service. I ordered 5 polo shirts from this site and got them just in 3 days (unbelievable). Design, colour and sizes are exactly as I thought.
I would highly recommend this site. One of the best services I have ever seen !
No issues so far... (read more)
Written on: 09/02/2011
I ordered 2 pairs of Brooks Ariel running shoes. They were delivered 3 days later (which is rather quick from UK to Germany), best quality, no damage. I can really recommend MandM and will definitely use them again. (read more)Visit mandmdirect.com
Written on: 26/01/2011
Ordered quite a lot of items through m and m direct and never had a single issue with them.Items have always arrived in a decent time and have been perfect quality.Was actually surprised to see the bad reviews on them.Will definetley continue to use them and would definetley reccomend them to people (read more)Visit mandmdirect.com
Written on: 12/01/2011
Bought a pair of boots from m&mdirect, been 3 weeks still not recieved them. Contacted customer service and found out they put the wrong address in so after giving the right address i still didnt recieve it. So spoke to the delivery manager who arranged a next delivery of the item, but guess what they arrived but it was the wrong boots. Phoned up customer service who have said i need to return the wrong boots and then they can investigate and send me the right boots. Also the order had the... (read more)Visit mandmdirect.com
Written on: 07/01/2011
Wished I had checked this site before I placed my order ....
Told order was despatched on 21 Dec 2010, not arrived by 7 Jan. Several emails to MandM - no tracking information provided, told some items now out of stock, then told parcel found but issue with postcode, now despatched again but tracking number they gave me doesn't work. Each email from them brings another fanciful reason for why items not arrived - I would advise avoid this firm which seems more of a seconds outlet but with... (read more)
Written on: 06/01/2011
I am disgusted at this company & shocked at the extent & amount of bad reviews from customer's.I only wish I had found & read them before I purchased from this so called company.
I bought a pair of SIZE 5 Karrimor Wellingtons on 3rd December 2010 after the first severe snowfall,none left in any shops so internet purchase seemed next best route to take.Paid £23.49 which included £3.50 delivery charge,arrived on 13th December but i was away so left with nieghbor.On my return 14th dec I opened... (read more)
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