M And M Direct Reviews - www.mandmdirect.com

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“never a problem”

Written on: 24/10/2013

always quick delivery, always good price, never had a problem with them. maybe I am just lucky, but I can only recommend them as brilliant… Read Full Review

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“Really happy with quality and delivery!”

Written on: 19/09/2013

I have bought two pairs of ugg boots from them. First pair has arrived in 5 days, no problems and second pair in three days time. Boots are 100% genuine and true sizes. I sent an email to them about my tracking number and they had responded within couple of hours. Will definitely use their services again. Don't know why some people are so unhappy… Read Full Review

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“Size really ”

Written on: 10/09/2013 by Mandmrubbish (1 review written)

Ordered size XLarge if you think you are XLarge it will not fit you xxxl may hide your belly. Get the size right or fook off because if the cloths don't fit No Sale!… Read Full Review

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“Brilliant pricing. Brilliant company. Brilliant...”

Written on: 26/08/2013

I have ordered from this company many times before and I have to say I have had absolutely no problems with the way my queries or complaints had been dealt with nor have I had problems with any orders that I had placed! This really is a great place to come and shop for clothing that is a lot cheaper than all other places, especially the brand shops! Service and reliability are second to none! I advise you all to take the punt and order from M&M Direct! They're amazing and I recommend it for… Read Full Review

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“Best online site ”

Written on: 07/08/2013 by DeclanT829 (1 review written)

I really don't see people's issue with mandm direct as I've ordered multiple times and have not had any issues with tem whatsoever, don't let negative reviews put you off buying as it is one of the best online shops there is. I ordered shoes on Monday and they came on the Wednesday, never had any problems with them and I never will, great company and excellent service, highly recommend to anyone!!… Read Full Review

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“Robbed!”

Written on: 24/07/2013

DO NOT USE! I placed a large order, which in fairness arrived on time and as ordered, 7 items out of the order came up smaller then expected for that type of brand so returned them for a refund as the larger size was out of stock. I sent items back as they explain to do so on their website, by collect plus courier. The items were fully tracked and signed for my M and M direct. A week later after them receiving the items, I decided to contact them as I had not heard anything, and to my… Read Full Review

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“Excellent”

Written on: 10/06/2013

Having seen the negative reviews I was worried about using - but took the risk as they were the only place stocking the size of Timberland boots that I wanted. Great service. Ordered on Friday, arrived on Monday!! Lovely boots. Would use again without hesitation… Read Full Review

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“Bad, poor, awefull”

Written on: 09/06/2013

Do not use!! you would expect support from such a large company but NO! they even called me a liar! I will not be using this company any longer and I suggest every other potential customer treads very carefully before they rope you in!!… Read Full Review

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“Awful”

Written on: 26/05/2013

Customer service is terrible in fact using those words does just how bad this company is… Read Full Review

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“No customer service skills”

Written on: 21/05/2013

Customer services really need to be a lot more competitive I have no problem in excluding your services and to review my experience. I have been trying to place an order a few times last night and a few times this morning the website directed me to more shopping because of a problem. I tried again this afternoon and the promotion for spend one hundred pounds and get twenty off plus returns and delivery was not there. I called and was told quite matter of fact that the offer had ended at 1030… Read Full Review

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“poor customer service ”

Written on: 16/05/2013 by an2341 (1 review written)

Really gobsmacked at way my complaint was dealt with never take next day delivery as all that happens is take the money phone and it's just unreal way they speak to you words can't discribe so please beware _!!!!! … Read Full Review

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“I find mandm direct very good quality clothing and...”

Written on: 01/05/2013

I find mandm direct very good quality clothing and foot wear!! Anything I have bought has been of great sizing and the generally wash really well, an the best part is u can order on a Monday for the wknd and know they will always be delivered in plenty of time :)… Read Full Review

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“Used twice now and was wary of revues so waited, however”

Written on: 09/04/2013 by STEFANOS4784 (3 reviews written)

I read reviews after my first order and thought, uhoh. As usual these sites are full of people quick to moan (the company i work for has terrible reviews on this site). My first order arrived within 2 days, 1 pair of jeans didn't fit so returned it with the collect+service which is right next to my place of work. Received full refund within a week. Made another order, a pair of shoes for the mrs didn't fit, followed same procedure as before. Just had email confirmation that my refund is… Read Full Review

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“Used twice now and was wary of revues so waited, however”

Written on: 09/04/2013 by STEFANOS4784 (3 reviews written)

I read reviews after my first order and thought, uhoh. As usual these sites are full of people quick to moan (the company i work for has terrible reviews on this site). My first order arrived within 2 days, 1 pair of jeans didn't fit so returned it with the collect+service which is right next to my place of work. Received full refund within a week. Made another order, a pair of shoes for the mrs didn't fit, followed same procedure as before. Just had email confirmation that my refund is… Read Full Review

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“POOR ”

Written on: 29/03/2013 by 2309670 (1 review written)

I go along with other to say this company has no idea about customer service… Read Full Review

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“shameful”

Written on: 12/03/2013 by rd2d (1 review written)

brought some pairs of jeans and tops after one wash they shrunk when i did get then they were coverd in dust wont be buying nothing from there again must be seconds or something… Read Full Review

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“Useless, Awful”

Written on: 11/03/2013

Wrote to change size of shoes in my order very soon after placing, but they don't allow cancellation or changes. Hmm Only place I know that doesn't! Now got to lose out on delivery to me and to return NOT HAPPY!… Read Full Review

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“Staff not helpful”

Written on: 26/02/2013

I bought a pair ugg boots, I have quite a few pairs off uggs and every pair I have is a size 3 1/2. I ordered these boots in the size I always have, and found them to be to small, sent them back and ordered another pair, Was told I would recieve an e-mail to say when they had revived the boots back, Sent boots back on February 19th, waited till Feb 25th, no e-mail had arrived. So called them direct, Spoke to a girl who said they received the boots back on Feb 22nd, and that I would get an… Read Full Review

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“Xmas service and bad attitude”

Written on: 20/02/2013

Well I ordered some stuff for my son in time to get it for his birthday on the 21st of December so the first problem I thought I might have was the card I was about to use was not registered to my office so I rang Santander and they said it would be ok. So placed the £145 order. Later that day i had an e-mail from M and M to say there was a problem. yes you guessed it they had stopped the order because the address was different from the card even though my bank would have still given them the… Read Full Review

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“Thank Goodness!”

Written on: 16/02/2013

I always read reviews before I order online and I am so glad I did! Thank you to all of you for your reviews. I will not be using this company. I thought it was a bit too good to be true, Timberland boys boots for £19.99!… Read Full Review

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