M And M Direct Reviews - www.mandmdirect.com

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★★★☆☆
2.6 / 5
39% of users recommend this
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“Great quality and delivery”

Written on: 14/12/2013

Ordered five items from here for Xmas, came within two days, really good delivery and the quality and sizing seem appropriate for what I paid. Great way to stock up the wardrobe and buy good brands without having to pay extortionate high street prices!… Read Full Review

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“Yet another lost parcel”

Written on: 11/12/2013 by Trevorhill171 (1 review written)

Poor customer service, not helpful at all, pay a little extra and buy elsewhere… Read Full Review

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“perfect”

Written on: 06/12/2013

Ordered 3 pairs of 'LEE BROOKLYN' jeans on Monday at about 9pm. Free standard postage. They arrived today, Wednesday. Genuine articles, faultless service. Perfect. Will use M & M again… Read Full Review

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“Great Value Site”

Written on: 04/12/2013

I bought 13 items on saturday morning and they all arrived, correct sizes and colours on wednesday, exactly when the email updates regarding delivery tracking said they would. A new and very happy customer… Read Full Review

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“I'm pretty chuffed actually.”

Written on: 22/11/2013 by Shaz3094 (3 reviews written)

Admittedly, I was sceptical of ordering from them as I don't trust anything on-line really however, I bit the bullet and placed an order for my brothers Christmas Present. They kept contact via email throughout the whole precess and the garments arrived long before I expected them too. They were brilliant quality too. I was really really impressed. I would definitely order form them again and recommend them to all of my friends… Read Full Review

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“Just, wow.”

Written on: 19/11/2013 by Vetix (1 review written)

'M and m' more like terrible customer service, I called them to let them know that I payed for 'next day delivery' (turned up a week later) and the person I called was so rude and kept putting me on hold. Nothing got done, I just had to cancel my order. The exact same thing happened a second time, silly me for ordering off there again! I just want you guys to learn from my mistake. Also, their stupid adverts drive me up the wall! I mean, who wants to see and hear a screaming spoiled teenager… Read Full Review

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“cancelled order which cost the most but took my money!...”

Written on: 06/11/2013 by shanny87 (1 review written)

Absolutely terrible service i placed my 3rd order (all previous orders i have never had a problem with) paid extra for next day delivery but waited in all day and never turned up! so called them to see what was going on they said they would send it out to me the following day and refund me the extra i paid for postage! the following day (today) i was still waiting for the items to be dispatched so called to ask them what is going on and they tell me my order has been cancelled baring in mind i… Read Full Review

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“Great Customer Service & Quality Products at Great Prices”

Written on: 03/11/2013 by Meg555 (1 review written)

I have used M&M for a few years now and have never had a problem with the service. Items are quickly delivered and well packaged. The courier service M&M use is also great- if you aren't in they will leave in the shed or where you requested them to when you placed your order. For the first time an item was missing from my order. I emailed the customer service team on Saturday and received a reply 2 hours later apologizing for the inconvenience and saying that they have re sent the missing… Read Full Review

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“never a problem”

Written on: 24/10/2013

always quick delivery, always good price, never had a problem with them. maybe I am just lucky, but I can only recommend them as brilliant… Read Full Review

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“Really happy with quality and delivery!”

Written on: 19/09/2013

I have bought two pairs of ugg boots from them. First pair has arrived in 5 days, no problems and second pair in three days time. Boots are 100% genuine and true sizes. I sent an email to them about my tracking number and they had responded within couple of hours. Will definitely use their services again. Don't know why some people are so unhappy… Read Full Review

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“Size really ”

Written on: 10/09/2013 by Mandmrubbish (1 review written)

Ordered size XLarge if you think you are XLarge it will not fit you xxxl may hide your belly. Get the size right or fook off because if the cloths don't fit No Sale!… Read Full Review

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“Brilliant pricing. Brilliant company. Brilliant...”

Written on: 26/08/2013

I have ordered from this company many times before and I have to say I have had absolutely no problems with the way my queries or complaints had been dealt with nor have I had problems with any orders that I had placed! This really is a great place to come and shop for clothing that is a lot cheaper than all other places, especially the brand shops! Service and reliability are second to none! I advise you all to take the punt and order from M&M Direct! They're amazing and I recommend it for… Read Full Review

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“Best online site ”

Written on: 07/08/2013 by DeclanT829 (1 review written)

I really don't see people's issue with mandm direct as I've ordered multiple times and have not had any issues with tem whatsoever, don't let negative reviews put you off buying as it is one of the best online shops there is. I ordered shoes on Monday and they came on the Wednesday, never had any problems with them and I never will, great company and excellent service, highly recommend to anyone!!… Read Full Review

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“Robbed!”

Written on: 24/07/2013

DO NOT USE! I placed a large order, which in fairness arrived on time and as ordered, 7 items out of the order came up smaller then expected for that type of brand so returned them for a refund as the larger size was out of stock. I sent items back as they explain to do so on their website, by collect plus courier. The items were fully tracked and signed for my M and M direct. A week later after them receiving the items, I decided to contact them as I had not heard anything, and to my… Read Full Review

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“Excellent”

Written on: 10/06/2013

Having seen the negative reviews I was worried about using - but took the risk as they were the only place stocking the size of Timberland boots that I wanted. Great service. Ordered on Friday, arrived on Monday!! Lovely boots. Would use again without hesitation… Read Full Review

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“Bad, poor, awefull”

Written on: 09/06/2013

Do not use!! you would expect support from such a large company but NO! they even called me a liar! I will not be using this company any longer and I suggest every other potential customer treads very carefully before they rope you in!!… Read Full Review

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“Awful”

Written on: 26/05/2013

Customer service is terrible in fact using those words does just how bad this company is… Read Full Review

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“No customer service skills”

Written on: 21/05/2013

Customer services really need to be a lot more competitive I have no problem in excluding your services and to review my experience. I have been trying to place an order a few times last night and a few times this morning the website directed me to more shopping because of a problem. I tried again this afternoon and the promotion for spend one hundred pounds and get twenty off plus returns and delivery was not there. I called and was told quite matter of fact that the offer had ended at 1030… Read Full Review

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“poor customer service ”

Written on: 16/05/2013 by an2341 (1 review written)

Really gobsmacked at way my complaint was dealt with never take next day delivery as all that happens is take the money phone and it's just unreal way they speak to you words can't discribe so please beware _!!!!! … Read Full Review

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“I find mandm direct very good quality clothing and...”

Written on: 01/05/2013

I find mandm direct very good quality clothing and foot wear!! Anything I have bought has been of great sizing and the generally wash really well, an the best part is u can order on a Monday for the wknd and know they will always be delivered in plenty of time :)… Read Full Review

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