M And M Direct Reviews - www.mandmdirect.com

Click here if this is your business
★★☆☆☆
2.5 / 5
179
36% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
M And M Direct - www.mandmdirect.com - Ask a question now

Media Gallery for M And M Direct - www.mandmdirect.com

M And M Direct - www.mandmdirect.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“MandM Direct a professional shop: cheap, good and fast”

Written on: 18/06/2014 by Angelf437 (1 review written)

For the 1st time I ordered some goods at MandMdirect. In the first place there were some difficulties with my order. After sending one e-mail to customer service, they kept there word and I recieved my ordered goods exact as they promised. On time!!! I recommend MandM Direct as a professional shop with an enormous variety of clothes. Professional and friendly service. I'm happy… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Do not use this company ”

Written on: 15/06/2014 by Gblr11512 (1 review written)

I use to us this company on a regular basis and thought that I was a valued customer, that was until they sent me a faulty item and would not refund or replace this item which is absolutely disgusting, they refused point blank to do anything and didn't seemed bothered that they would lose my custom. I think this is terrible on there behalf and will never ever use them again, disgraceful how they treat their customers, appalling customer service too… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very Impressed”

Written on: 26/05/2014 by Kenny459 (1 review written)

I ordered a Helly Hansen Helly tech raincoat. Quick delivery 3 days delivered the exact day it said it would be even got a text and email to say what time it would come and that i could opt for an alternative delivery day. The product was exactly as I hoped it would be brilliant quality and lovely fit. I would recommend it to a friend and use the site again… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Misleading and inaccurate information”

Written on: 22/05/2014

I placed an order using voucher for free express next day delivery. After placing the order (which I needed urgently) was advised that next day delivery was not available to Aberdeen city. When I check with the courier company they said that yes they could offer this service to Aberdeen city. I then emailed customer services yesterday and they tell me the order is already dispatched . Today I get automated message saying - your order is now dispatched . Somebody is telling porkies ! As they… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Not happy”

Written on: 18/05/2014 by trishgarvin (1 review written)

Ordered 2 pairs of deck shoes which arrived yesterday. Only one pair was inner wrapped and the other was obviously used with both soles dirty and a big black mark on top of shoe. Yes I could have sent them back (and hopefully got a refund) but the kids needed them for an event last night - not pleased!!… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Ugg Avera Trainers Pewter”

Written on: 25/03/2014 by McCall416 (1 review written)

Ordered same size as I buy Ugg boots in and the sizing was perfect. The shoes are fab. Not lined all the way through though - as picture suggests. The trainer is a lovely pale grey and more off white on the rubber. These are a great buy and they arrived quicker than expected. … Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Fantastic company and fast delivery thank you mandm”

Written on: 24/02/2014 by robert12378 (1 review written)

Fantastic company and fast delivery thank you mandm… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I ordered items for which the money was accepted but...”

Written on: 15/02/2014

I ordered items for which the money was accepted but despite an email and a text that delivery was scheduled for Weds 12th 2014 between 0910 and 1010 nothing occurred, Where is it… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Brianduggs's Comment

Written on: 25/03/2014

Yes the same thing happened me. Payment was processed on the 18th march on the 25th March I got an email from papal to say they had reimbursed money back into my account. I contacted m&m and they told me they had problems processing the payments..... Not what my records told me... M&m direct what's up?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“simply AWFUL - avoid!”

Written on: 13/01/2014 by dotcomjohn (4 reviews written)

I tried to return some items which were the wrong size, and they refused to exchange them, even though the items hadn't even been opened, let alone worn! Customer Support were unfriendly and unhelpful, bordering on downright rude. Needless to say I'll never be shopping with them again… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“rubbish”

Written on: 11/01/2014

m and m you need to know about sizing send things back and they send you the same think back.m and m i give up not useing you again.RUBBISH… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Best site ever”

Written on: 01/01/2014

There the best site on line just wish they would have more stock in already I'm waiting for there new stock to come in I check the site nearly everyday so please let us know when it is… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Worst adverts ever”

Written on: 25/12/2013

Their adverts are so horribly, earth-shatteringly infuriating that the entire company deserves to be shut down just to make them stop… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Poor customer service”

Written on: 16/12/2013 by Sammykjones (1 review written)

Wrong item sent. Customer service staff were unapologetic. No response from my complaint email. Would never use again!!!… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great quality and delivery”

Written on: 14/12/2013

Ordered five items from here for Xmas, came within two days, really good delivery and the quality and sizing seem appropriate for what I paid. Great way to stock up the wardrobe and buy good brands without having to pay extortionate high street prices!… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Yet another lost parcel”

Written on: 11/12/2013 by Trevorhill171 (1 review written)

Poor customer service, not helpful at all, pay a little extra and buy elsewhere… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“perfect”

Written on: 06/12/2013

Ordered 3 pairs of 'LEE BROOKLYN' jeans on Monday at about 9pm. Free standard postage. They arrived today, Wednesday. Genuine articles, faultless service. Perfect. Will use M & M again… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great Value Site”

Written on: 04/12/2013

I bought 13 items on saturday morning and they all arrived, correct sizes and colours on wednesday, exactly when the email updates regarding delivery tracking said they would. A new and very happy customer… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I'm pretty chuffed actually.”

Written on: 22/11/2013 by Shaz3094 (3 reviews written)

Admittedly, I was sceptical of ordering from them as I don't trust anything on-line really however, I bit the bullet and placed an order for my brothers Christmas Present. They kept contact via email throughout the whole precess and the garments arrived long before I expected them too. They were brilliant quality too. I was really really impressed. I would definitely order form them again and recommend them to all of my friends… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Just, wow.”

Written on: 19/11/2013 by Vetix (1 review written)

'M and m' more like terrible customer service, I called them to let them know that I payed for 'next day delivery' (turned up a week later) and the person I called was so rude and kept putting me on hold. Nothing got done, I just had to cancel my order. The exact same thing happened a second time, silly me for ordering off there again! I just want you guys to learn from my mistake. Also, their stupid adverts drive me up the wall! I mean, who wants to see and hear a screaming spoiled teenager… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“cancelled order which cost the most but took my money!...”

Written on: 06/11/2013 by shanny87 (1 review written)

Absolutely terrible service i placed my 3rd order (all previous orders i have never had a problem with) paid extra for next day delivery but waited in all day and never turned up! so called them to see what was going on they said they would send it out to me the following day and refund me the extra i paid for postage! the following day (today) i was still waiting for the items to be dispatched so called to ask them what is going on and they tell me my order has been cancelled baring in mind i… Read Full Review

Visit mandmdirect.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
mandmdirect.com