Fleetway Travel Reviews - www.fleetwaytravel.com

1 Connaught Place, London, W2 2ET
★★★★★
4.6 / 5
11179
98% of users recommend this

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We’ve been in the travel industry for over 40 years, and with experience comes insight. We've been tailoring holidays to inspire and delight you, based upon what we know you are looking for and what's important when you travel, whether short or long haul, weekend breaks or for your main summer holiday, We’ve learned about the things that make you smile and the things that make you cry, so we can get every last detail right when helping you decide on your next holiday. We know that holidays can sometimes be a hassle to plan. We’re here to take that hassle away, so it's easier for you to make up your mind. We’ll do the hard work for you, leaving you to get excited about all those things you want to do when you’re away.
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★★★★☆

“Short Break - Murano Island, Venice”

Written on: 17/12/2016 by Deggsy42 (1 review written)

Excellent value short break from Edinburgh to Venice. The Hotel was a Sofitel on Murano Island - it is a converted Glass Factory - very pleasant. Though transfers were not included in the package, thee hotel offer a free boat shuttle service from the airport, and to and from the main island… Read Full Review

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★★★★★

“excellent firm”

Written on: 17/12/2016 by JourneyGalloway1954 (1 review written)

excellent firm from start to finish - booking no problems - catered for all needs - all documentation came on time = everything clear and concise and in plenty of time - hotel and tour company used for transfers were second to none - very professional organisation and excellent value for money had from start to finish… Read Full Review

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★★★★☆

“Girls Weekend Treat”

Written on: 17/12/2016 by Kirkpatrick493 (1 review written)

Great deal! Lovely hotel wit h very helpful staff. Food excellent with plenty of choice. Location of the hotel was a little remote but on main bus routes. Transportation tickets easy to buy at reception. Venice itself is still spectacular and was not as busy as the summer months although we did not expect thick fog on our first day. A little disappointed that St Marks Square was not decorated for Christmas but there was a lot around the hotels in other parts of the city. Flights from Bristol… Read Full Review

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★★★★★

“Agadir Delight”

Written on: 17/12/2016 by Jacobz384 (1 review written)

Dunes D'or Hotel in Agadir. Gorgeous room, friendly staff, food - amazing. If you read a review that has any negatives, don't believe them. There's always someone who's not happy. We were there at a pretty quiet time, so not sure how it'd be when running at full tilt, but superb for us then. The sea is amazing, massive waves - terrific. Couldn't have asked for more. The Animation team were a fab bunch - don't miss their Comedy Show - hilarious. Be prepared for the City Tax, about £2 per… Read Full Review

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★★★★☆

“Morroco..........Lovely”

Written on: 17/12/2016 by KarenBlayden (1 review written)

I have emails regarding Holidays all the time and was looking for a short break with my new partner of 6 months, Fleetway sent me one and I looked at Morroco and rang an agent up to talk about it and what dates were available and no hidden extras, I then went back to my partner and we managed to get the 5th Dec as annual leave so rang Fleetway rep up and booked it, we did pay extra for leg room because my partner is 6"3. We have never flown with Easy Jet before and were a bit worried that we… Read Full Review

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★★★★★

“Winter sun in comfort”

Written on: 17/12/2016 by Donaldsonvs70 (1 review written)

The Labrador hotel lanzarote was very comfortable, clean with lovely food, the staff were great. A bit of advice one has to carry luggage up two flights of steep steps, if one is not up to it, go up to reception and they will gat someone to carry them for you… Read Full Review

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★★★★☆

“The good and the not so good”

Written on: 17/12/2016

Hotelbuilding (Club Targa Aquapark) and grounds very nice but remote with nothing walkable from the hotel. The shuttle service was a help but really needed to be more frequent and last one back later at end of the day. Limited number of staff who could speak English,some staff helpful but many others would just ignore if they did not understand us. Restaurant too small for number of guests. Food always Tepid/cold unless you are lucky enough to be at the counter just as the food is brought out… Read Full Review

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★★★★☆

“Great Holiday”

Written on: 17/12/2016 by Woodiz278 (1 review written)

Our Fleetway agent recommended Costa Adaje Tenerife. The last time I went to Tenerife was 22 years ago. I was not disappointed it is a lovely resort a very nice area. We stayed at the Best Jacarander Costa Adaje a very good clean four star hotel. The hotel staff are extremely pleasant and polite. The food was very good and going all inclusive was amazing. I would recommend Best Jacarander Hotel without any hesitation. Credit to my Fleetway travel rep for recommending this hotel. I was offered… Read Full Review

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★★★★★

“Very helpful”

Written on: 17/12/2016

I dealt with Lynda who was really knowledgeable and helpful when booking the holiday. She organised everything. I then received what I presume are automatic updates and emails. I would definitely recommend this Fleetway travel… Read Full Review

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★★★★★

“A good holiday”

Written on: 17/12/2016 by Jaelynm424 (1 review written)

One of the best holidays. Excellent administration by Fleetway from 1st class e- mail correspondence, keeping us up to date, private transfers to and from hotel, five star hotel accomodation. Fellah hotel staff were super. Didn't like: The transport voucher to the hotel mentioned the driver would be holding my name out. This was not the case. There was no transport company's name on the voucher( apart from the phone number). So when we saw no one had come to pick us up we panicked. I phoned… Read Full Review

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★★★★★

“Wonderful surprise ”

Written on: 17/12/2016 by Kiana163 (1 review written)

We were all surprised by the quality of our boutique hotel as we paid very little for our stay. Beautiful. Spacious rooms and staff very very helpful… Read Full Review

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★★★★★

“Good Hotel- BUT”

Written on: 17/12/2016 by Tyrone73 (1 review written)

Staff at Crowne Plaza excellent - just to far out of "old town" for us. Metro a "Night -Mare". Chose a Taxi- cheap and very informative. Recommend the Ababir restaurant- the cod dish to die for… Read Full Review

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★☆☆☆☆

“WE came, We saw, WE conquered Paris.”

Written on: 16/12/2016 by fun1 (1 review written)

This trip really suppased our expectations... We were concerned over the no frills airplane WOW, but were very suprised and happy that there were no incidents. Plane was on time in all legs of the journey. Had enough leg room and was comfortable enough. The Hotel Mercure MOntmarte was fantastic. (even tho they do not cook bacon the way we do). The room was very clean, well stocked. The staff very helpful.. Over all, I learned that one can go to Europe on a fantastic budget.... Thank you so… Read Full Review

By Fleetwaytravel1973

Written on: 20/12/2016

Good Morning,
Thank you for taking the time to submit your feedback below and we are delighted that you had a wonderful time in beautiful Paris!

I note however that you have given only one star in the review and am wondering whether this was in error?? Hopefully so!

If it was an error, may you kindly modify this to reflect your lovely review.

Thank you very much and we look forward to being of assistance in the future.

Kind Regards

Lynn White
Customer Services Manager

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★★★★★

“Exceeded all expectations. Fantastic value for money.”

Written on: 16/12/2016

Good Afternoon, Thank you for taking the time to give us your positive feedback. We are pleased you had a great trip and look forward to assisting you with future bookings. Kind regards Administration Manager Please note that all holiday quotes are subject to availability and price change. -----Original Message----- From: Sent: 05 December 2016 18:36 To: Admin - Fleetway Travel Subject: Feedback Dear Fleetway Travel, We have just returned from a short break to Lake Bled that we booked… Read Full Review

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★★★★★

“Great hotels, however airlines are a whole different...”

Written on: 16/12/2016

Travel agent booked great hotels, however the airlines are a bit difficult to deal with. My family and I booked a 6 days travel to London and Scotland trip, with airfare and hotels included. Norwegian airway and EasyJet airway wouldn't be my 1st Choice or recommendations to travelers flying international. Your luggage are limited to 1 luggage to carry on, however the weight has to be under 20 kilo (44 pounds) they will not allow you to carry your purse or a backpack ,because those items… Read Full Review

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★★★★☆

“This was my first time booking with an agency.Booking...”

Written on: 16/12/2016

This was my first time booking with an agency.Booking with fleetway was nice and very easy. Their advisors were very helpful and their email reminders before the trip were extremely useful. Very thing ran smoothly during my trip, i can't complain… Read Full Review

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★☆☆☆☆

“Services provided by Fleetway Travel, taxi and tours.”

Written on: 16/12/2016 by BobinVirginia (1 review written)

I returned from a trip to Ireland last week that was arranged by Fleetway Travel. I have two issues: Although we paid $98 for the taxi service to Fleetway to have transportation from the airport to the hotel, they did not wait for us to get through customs or did not come to the airport at all. We had to take a bus to the hotel. The night before we were scheduled to leave the taxi service called the hotel to tell us that they would pick us up at 8:20 Thursday to go to the airport. The did… Read Full Review

By Fleetwaytravel1973

Written on: 16/12/2016

Good Afternoon

Thank you for submitting the feedback above although I am most dismayed to read of the upset and additional expenditure incurred as a result of the transfer service not waiting for you and this really is out of character. I am unaware whether you have emailed me but if not would urge you to do so. Please email and I will respond to you within 7 days.

Kind Regards

Lynn White
Customer Services Manager

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★★★★★

“Easy booking!”

Written on: 16/12/2016 by Healy12 (1 review written)

Booking agents are very nice. answers your emails and phone calls. I had no problems with this booking. all went well as expected. I would book with Fleetway again and have recommended them already to several friends. The only issue was with the airlline - should at least offer water for free on an 8- hour flight. Other than that, the trip went smoothly! The day tours I booked was well arranged, no glitzes. The central location of the hotel was great… Read Full Review

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★★★★☆

“Trip to Venice”

Written on: 16/12/2016 by Jace201 (1 review written)

Booking with Fleetway was smooth, but I had to chase-up a number of pre-booked aspects of the trip by phone / e:mail somewhat, disappointingly. The hotel Hilton Garden Inn nr Venice was very good and the service was excellent. Package elements of the trip were all as described and worked well in regards to local organisation. Meals taken in the hotel as either part of the original booking or as extras were very good I'd strongly recommend eating at least one dinner in the hotel. Flights via… Read Full Review

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★★★★☆

“lots to do & see”

Written on: 16/12/2016

bus trips very good hotel fron is on the main street great spot as you can have easy walks to shops & clubs etc on the down side food & drink cost a LOT… Read Full Review

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