Fleetway Travel Reviews - www.fleetwaytravel.com

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★★★★★

“ A great value trip to Vietnam and Cambodia”

Written on: 15/04/2015 by MDUK69 (6 reviews written)

I have just returned from a family trip to Vietnam and Cambodia. We were delighted with our hotels, transfers were waiting for us when we arrived at each destination and it was a great itinerary. Thank you very much… Read Full Review

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★★★★★

“fabulous venice fabulous holiday”

Written on: 15/04/2015 by 63end (1 review written)

We are so grateful to fleetway travel and to the person I dealt with in particular for a truly amazing holiday. JW Marriott's was just heaven and such a bargain price. Everything worked like clockwork (except the french air controllers strike) and we cannot recommend fleetway travel highly enough. Will definitely use them again. 5*all the way… Read Full Review

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★★★★☆

“Berlin is a great place to visit”

Written on: 15/04/2015 by Cheyanne1994 (1 review written)

Had a deal at the Grand Hyatt via Fleetway. Flew from Southend airport which is super easy. Caught the train to Potsdamer Platz and found the hotel relatively easily.Room at the Hyatt was great - very comfortable and well appointed. Couldn't find the fridge as it was so discreetly hidden in the panelling! Reception staff were very helpful as was the concierge. Did the yellow bus tour, visited Sachsenhausen Camp with Mosaic tours, went up to the dome of the Reichstag (tip - book online before… Read Full Review

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★★★★★

“Better than hoped!”

Written on: 14/04/2015 by Jerseybel (1 review written)

I was apprehensive booking for 8 people including 2 toddlers.However all booking information arrived promptly & several extremely helpful staff checked both with the airline & hotel about my queries. They also very helpfully organized online boarding passes 24 hours before our flights. In all I was very satisfied & would certainly recommend & use you again… Read Full Review

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★★★★★

“Great value Easter getaway”

Written on: 13/04/2015 by 369Beck (1 review written)

Stayed 5 nights at the Amathus Beach Hotel, Ixia, Rhodes. We were booked into a forest view twin room but were upgraded on arrival to a sea view room. The hotel although large was well maintaned and very clean. Rooms were spacious with a small lounge area and balcony - would have liked a larger shower or bath in the bathroom. The food at the hotel was excellent - we stayed all inclusive with a wide variety of choice. All meals were buffet but I was impressed with the quality of food. The… Read Full Review

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★★★★★

“Kenzi Menara Palace-Marrakech ”

Written on: 13/04/2015 by 259Cross (1 review written)

The hotel itself was lovely and the pool was amazing but the service from some of the staff let it down and it certaintly wasn't 5* service. We had to ask 5 times for our bed to be separated into Twin beds as requested in the original booking but it took 3 days for this to happen, because the housekeeping staff couldn't be bothered. On our first day we arrived at just before 10.30 pm as expected, but was told we would have to wait until midnight and order food from room service, but found out… Read Full Review

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★★★★★

“Berlin in the spring”

Written on: 13/04/2015

Everything was easy - booking, changing flight times to our convenience and asking further questions when things needed clarifying. The hotel was fabulous - it was in a great location and very comfortable. The hotel staff were helpful and on hand to ask questions of but not at all intrusive. Breakfast was superb with many choices on offer. It was great to have hotel transfers organised and although our driver wasn't there when they should have been, this was quickly put right by the company… Read Full Review

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★★★★★

“Once in a lifetime holiday in Vietnam!”

Written on: 13/04/2015 by hollick65 (1 review written)

We gave Fleetway Travel details of our holiday dates- restricted by school term dates. They came up with a 3-venue suggested itinerary, especially useful as we had no previous experience of Vietnam, or the Asian continent for that matter. Using the agents personal experience of visiting cities, hotels etc, we agreed what turned out to be a perfect holiday schedule starting in Ho Chi Minh City with 3 nights spent there- a very upfront, noisy but fascinating city and including a day trip to the… Read Full Review

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★★★★★

“Fantastic Trip to Berlin”

Written on: 13/04/2015 by storkygirl (1 review written)

Fleetway Travel were extremely efficient and helpful with our booking. We stayed at the Grand Hyatt Hotel in Potsdamer Platz which was absolutely beautiful. The staff were very friendly and the hotel was immaculate. Loved our room...very plush!! Our transfers were on time and breakfast was out of this world...sadly we were only able to have one breakfast as our pick-up time on the last day was 6am, and breakfast wasn't served until 6.30am. Would certainly visit Berlin again, but for a bit… Read Full Review

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★★★★☆

“Umbria holiday”

Written on: 13/04/2015 by GFFC (1 review written)

The hotel was located in a spectacular setting with great views all round. We were originally offered an apartment as an upgrade but preferred to be in the main hotel building. Our room was excellent with a large en suite and a very comfortable bed. There was very little noise. The food was very good although at breakfast the hot options were not refilled very often. All of the staff were very helpful and friendly. This was the first week of opening so there were some minor hiccups but the… Read Full Review

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★★★★★

“Multi Center Vietnam”

Written on: 13/04/2015 by mvDalton134 (1 review written)

Context: I am a 40 something Managing Director of a fairly large consulting company and we booked a Multi Center Holiday to Vietnam and Cambodia. (Ho Chi Minh, Hoi An, Sien Reap and Honoi) for our 25th Wedding Anniversary. This is the First review I have ever left although the holiday was so good and by far exceeded my expectations in terms of how it was organised and executed that I felt compelled to put down a few words. All flights, transfers and hotels were exceptional, personalized and… Read Full Review

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★★★★★

“Iceland from Belfast”

Written on: 13/04/2015

This was the best city break I have been on. Flight short duration and on time, Hotel excellent, staff friendly day and night. Trips very well organised. Lots of lovely coffee shops and restaurants. Will definately book again, too short!… Read Full Review

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★★★☆☆

“Fully Inclusive to Fuertaventura”

Written on: 08/04/2015

We were not met by a holiday rep at any point. We would have liked tea and coffee facilities in the room. We did find the hotel and staff and recreational team extremely helpful, polite and hard working… Read Full Review

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★★★★☆

“Overall Very Good”

Written on: 08/04/2015

The booking experience with Fleetway was, on the whole, very good. Flights went on time. The hotel booked, Reykjavic Lights was better than expected. Fleetway took the time to explain all the available tours and organised several of these for us with Grey Line Tours. All in all, Fleetway did a good job in booking this trip and everything was arranged as expected. Would use Fleetway again for similar trips. The only slight annoyance was that we were not given complete advice from Fleetway… Read Full Review

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★★★★☆

“Suite Hotel Atlantis, Fuerteventura”

Written on: 08/04/2015

This is a great hotel with excellent facilities and good food. The staff are all willing and helpful. The rooms were cleaned daily and the towels changed as you need them. For me the only downside was the main dining room as this is large and noisy but the food was excellent, plentiful, lots of choice and always hot where appropriate… Read Full Review

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★★★★☆

“It was exactly as adv. Great value for Money . Good...”

Written on: 07/04/2015 by Ralstonjs260 (1 review written)

Had a good holiday experience. The travel arrangements were very good. The Icelandic people were extremely pleasant kind and helpful both in the hotel in general. We were quite fortunate with the weather with two sunny days out of the four we spent in Iceland allowing us to see both an excellent viewing of the Northern Lights and the Eclipse of the sun. Interesting country and would certainly recommend a trip to Iceland to my friends. Some people may find the cost of food and particularly… Read Full Review

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★★★★☆

“a memorable experience”

Written on: 06/04/2015 by Shanez249 (1 review written)

the trip from beginning to end was good, flight fine no delays. the journey to and from the airport was hassle free. the excusion which was included was good. the hotel room was fine the breakfast was very nice. there was nothing we didn't like… Read Full Review

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★★★☆☆

“Game of Thrones Tour? - what a joke!!!!”

Written on: 04/04/2015 by PatMnn (1 review written)

Overall the holiday in Iceland was amazing - the hotel was comfortable and the restaurant facilities quite good so I have no complaints there. The general organisation of the tours we had booked with Grayline through Fleetway was excellent. We were lucky to see an exceptionally beautiful display of the Northern Lights as well! I have only one real major disappointment and that was the 'Game of Thrones Tour' this was actually the major selling point for this particular break and as we are big… Read Full Review

Lynnwhite's Response to PatMnn's Review

Written on: 07/04/2015

Good Afternoon

Thank you for the review above and I am most disappointed to learn that the Game of Thrones excursion did not meet with your personal expectations although many other guests have enjoyed this particular tour. We are aware that one of the reasons Iceland was chosen as a film location is indeed the link to their Saga. The tour makes stops on location for passengers to experience the location that is not man made but in fact real. Game of Thrones and Icelandic Saga are very much linked together.
We have been informed that the stop that is made at Fakasel is found to be relevant because of the part that the horse plays in the series. It is found normally that clients are very happy with the proximity with the animals.
The guides play the theme song from the series on the coach and some, if not all of them, carry a folder with a large amount of information regarding the series, characters and more.
Thank you however for taking the time to offer your constructive feedback and I do hope that you still managed to derive significant benefit and enjoyment from your time in Iceland.

Kind Regards

Lynn White
Customer Services Manager

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★★★★★

“Excellent service.”

Written on: 03/04/2015 by Dobsonqw286 (1 review written)

Booking our holiday with you was a real plus. We had air flight times as we requested and an excellent hotel… Read Full Review

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★★★★☆

“Practical and effective”

Written on: 03/04/2015

Had not previously dealt with Fleetway. It's clear what they DO do and what they don't. And what they say they are going to do, in my experience, happens. So for example on my trip they made it clear that between the airport and hotel ON MY PARTICULAR TRIP was down to me. Fine, it was clear. I'd use them again… Read Full Review

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