Fleetway Travel Reviews - www.fleetwaytravel.com

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★★★★★

“Great hotel”

Written on: 29/03/2015

The hotel was very nice, really modern and finished to a high standard, couldn't fault it. Although really lively during the day, the island of Murano does seem to shut at 8pm so there were no bars or restaurants open apart from the hotel itself. Saying that though the food was fantastic at the hotel and I would highly recommend it. The free water shuttle from the hotel was great, miles quicker than the public transport water bus, but you do need to book as soon as you arrive as it fills up… Read Full Review

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★★★★★

“Quinta Mirabela,Funchal,Madeira.”

Written on: 29/03/2015 by 379Harrison (1 review written)

Very good well run hotel with friendly helpful staff and good food.Bedroom was excellent.Lighting could do to be better for reading in the bedroom… Read Full Review

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★★★★★

“Barcelona escape”

Written on: 29/03/2015 by ctMcIntosh284 (1 review written)

Excellent break in Barcelona. The hotel far exceeded expectations. The booking process was very easy and we could not believe the excellent value for money. We were worried that the hotel was a bit far from the centre but with the subway less than 50 yards from hotel & just 3 stops into the centre there was absolutely no problem at all. The staff at the hotel were really helpful and we were sorted in no time at all. Would certainly recommend this hotel & use it again. This is the second break… Read Full Review

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★★★★☆

“Good trip and prompt responses from the agents. The...”

Written on: 28/03/2015 by 445Hopper (1 review written)

Good trip and prompt responses from the agents. The details came through in ample time before departure and was useful for the whole trip. Minor hiccough with local vendors but sorted promptly and courteously by local staff… Read Full Review

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★★★★★

“Rain didn't dampen our trip !”

Written on: 28/03/2015 by Basing (1 review written)

Just spent a week on 1/2 board at Sofitel essauoira , lovely hotel in sumptuous grounds. Fab view from our bed to the sea, cool trendy room . Staff helpful and smiley , we will return… Read Full Review

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★★★★☆

“Great hotel”

Written on: 28/03/2015 by debbie-herts (1 review written)

Hotel was modern, clean, efficient and certainly the bearded chap on Reception was extremely helpful, as were the room staff. Beds very comfy. We had booked a triple room, but were upgraded to a Family Suite, due to availability. The suite was fantastic, clean, modern, with every possible facility you could wish for, with 2 separate double bedroom areas. Heating controlled by radiators which could be turned off, if too hot. Suite had 2 bathrooms, one with a good shower and the other with a… Read Full Review

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★★★★★

“Sorrento”

Written on: 28/03/2015

We all had a fabulous time the hotel staff and food was brilliant. But the location was a little out, but there was a shuttle bus. Would go again… Read Full Review

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★★★★☆

“The Northern Lights”

Written on: 28/03/2015 by elDoherty1978 (1 review written)

The Northern Lights DID appear but they were grey, not the colourful display I was hoping for. The rest of the holiday was great. I'd definitely recommend the Blue Lagoon. The Hotel Hafnarfjordur was a bit out of the way for finding a good restaurant but the staff were very helpful and recommended a short taxi ride into Hafnarfjordur to an excellent restaurant. In fact, i can't praise the hotel reception enough. They very efficiently booked any tour we wanted, even at the last minute. They… Read Full Review

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★★★★★

“Trip to Vienna”

Written on: 27/03/2015 by shazza151251 (1 review written)

The whole trip was a brilliant experience from start to finish. A very polite and helpful driver picked us up from the airport and took us to the hotel. The hotel itself was a very modern one with some very thoughtful touches for the guests, lovely breakfast choices and very helpful staff who were very good at providing excellent advise. Dinner at the hotel was very good and the general atmosphere was overall a very relaxing and pleasant one. At the end of the trip the driver collected us from… Read Full Review

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★★★★★

“Fantastic holiday in Vietnam & Cambodia”

Written on: 27/03/2015 by whiles (1 review written)

Hi, Just needed to write this review after returning on 24th March from our 3.5 weeks in Vietnam & Cambodia. Booked this holiday last October with Fleetway travel, initially a little apprehensive due to the fact the price was much lower than other quotes that we had although this price did not compromise anything. Travelling with my wife & a friend (we are 70, 66 & 81 years old but young at heart) this holiday was absolutely fantastic from boarding the planes (5 flights in total) to the… Read Full Review

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★★★★☆

“Iceland Break”

Written on: 27/03/2015

We loved Iceland and hope to go back again as The Northern Lights and Blue Lagoon were off due to weather. The hotel was conveniently placed, out of city centre but within 15 minutes walking distance. Staff was very helpful and spoke English, prices in the bar wasn't too bad either considering Iceland! All interiors and room was lovely, in fact the inside was far better than the look of it from the outside! The only thing I would recommend for the not so savvy traveller would be to have… Read Full Review

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★★★★☆

“Iceland Mini Break”

Written on: 27/03/2015 by ebErickson120 (1 review written)

4 Days in Reykjavik spent in the no nonsense but ideal Fosshotel Baron.Good situation just outside city centre (10 mins walk) A number of excursions were organised prior to travelling and these were all first class. Punctuality of pick ups and transfers were all good. We had a thoroughly enjoyable stay in a beautiful and quite unique city… Read Full Review

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★★★★★

“Feedback from The Savoy in Sharm El Sheik Egypy”

Written on: 26/03/2015 by KaylynMiller (1 review written)

Hi, we had a great stay, food was very good, which is difficult to find in Egypt, just a couple of minor not so good, was the hotel rooms were a bit tired and needed updating, I would class this hotel as a 4 star and not 5. Also there were no nice sun beds, at 5 star hotels one always gets a mattress to the sun bed, there were none available, I asked, as I had just had a back injury with 2 discs blown, but they did not offer anything, which was dissappointing for a 5 star hotel. On the whole a… Read Full Review

Lynnwhite's Comment

Written on: 26/03/2015

Thank you for taking the time to leave your review. We are pleased that you enjoyed your holidays in Egypt, and that the food met your expectations.

We will pass on your comments in regards the rooms and the sun beds, and thank you for bringing this to our attention.

We look forward to being of further assistance to you in the future.

Kind regards

Lynn White
Customer Services Manager

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★★★★★

“Excellent Holiday !!!!”

Written on: 26/03/2015 by nrCowan120 (1 review written)

This is the second time I have travelled with Fleetway and this time I recommended to my friends and they came with us to Lisbon. The hotel was fantastic. The travel arrangements went like clockwork. The food (we had breakfast included) and was also excellent. In fact I have booked again to go back to Venice in September with my family and can't wait. Thank you for an excellent service… Read Full Review

Lynnwhite's Comment

Written on: 26/03/2015

Thank you for your review, we are pleased to hear that is not the first time using Fleetway Travel to book your holidays and that you would use our services again.

We are delighted that the hotel was fantastic.

We hope that you had a lovely holiday and look forward to being of further assistance to you in the future.

Kind regards

Lynn White
Customer Services Manager

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★★★★★

“Excellent service”

Written on: 26/03/2015

We booked with Fleetway through Secret Escapes and were quite nervous as we'd never heard of Fleetway before. Our worries were soon forgotten when about 20mins after we made the booking Neeta called us to go through all of the details and from there on in we knew we were in safe hands. The hotel was excellent and even though we had to cancel one of our added on excursions we were issued a full refund on our return (thanks Lynn) I would have no hesitation in booking with them again, they operate… Read Full Review

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★★★★☆

“Birthday Trip City Break”

Written on: 26/03/2015

This is the second time I have used Fleetway Travel to book a 5* City break for myself & my husband to celebrate my birthday on 16th March. 2014 we visited Venice staying in Murano everything was excellent from the booking process with your advisor who was very patient & helpful suggesting flights that would maximise our stay, hotel was brilliant & flights on time. I had no hesitation in looking for a similar city break for 2015 & booked for Lisbon again we had a wonderful time, we had book… Read Full Review

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★★★★★

“Amazing holidays and great resort, highly recommanded...”

Written on: 26/03/2015

Amazing holidays and great resort, highly recommanded… Read Full Review

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★★★★★

“Excellent after sales customer service”

Written on: 25/03/2015 by Julie55h (1 review written)

We travelled to Iceland with Fleetway in early March 2015. We booked 3 tours with Gray Line tour company as part of our package. Everything was fine with our trip until I fell over and hit my head on the day we visited The Blue Lagoon, requiring stitches in a hospital. This meant that we were unable to use our tickets. After our return to the UK I contacted Gray Line and they agreed that we could have a refund. They contacted Fleetway who agreed to provide us with the full refund. I am very… Read Full Review

Lynnwhite's Response to Julie55h's Review

Written on: 26/03/2015

Thank you for taking the time to leave your review, and for your kind comments. We are pleased that you were satisfied with the service that Fleetway Travel provided.

We hope that you had a lovely holiday and look forward to being of further assistance to you in the future.

Kind regards

Lynn White
Customer Services Manager

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Julie55H's reply to Lynnwhite's Comment

Written on: 26/03/2015

You're welcome. I always give credit when I receive excellent customer service. Your prompt, polite and efficiently response to my request was very much appreciated.

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★★★★★

“Most helpful team from start to finish”

Written on: 25/03/2015 by Felbridge (1 review written)

Fleetway have been great.. Especially when one of my party had not organised themselves until the last minute with flight details and boarding passes.. They were most helpful in getting this information to him just in time! Well done fleetway, ill be back!… Read Full Review

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★★★★☆

“Our Holiday in Sharm el Sheik through Fleetway”

Written on: 25/03/2015 by 377Johnston (1 review written)

We cannot fault Fleetway Travel in the management of our week's holiday. Documentation was thorougher and helpful. Monarch Airlines were efficient and as good as any holiday airline. The hotel was excellent for the all-in cost. Hotel staff were delightful & couldn't do more to look after us. The 'Sun@ rep in the resort was not so good. He was grumpy and almost unhelpful. We avoided him! The food was not wonderful & we became tired of many of the 'repeat' dishes. The requirement to smarten up… Read Full Review

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