Fleetway Travel Reviews - www.fleetwaytravel.com

1 Connaught Place, London, W2 2ET
★★★★★
4.6 / 5
11147
98.0% of users recommend this

Description (provided by business)

We’ve been in the travel industry for over 40 years, and with experience comes insight. We've been tailoring holidays to inspire and delight you, based upon what we know you are looking for and what's important when you travel, whether short or long haul, weekend breaks or for your main summer holiday, We’ve learned about the things that make you smile and the things that make you cry, so we can get every last detail right when helping you decide on your next holiday. We know that holidays can sometimes be a hassle to plan. We’re here to take that hassle away, so it's easier for you to make up your mind. We’ll do the hard work for you, leaving you to get excited about all those things you want to do when you’re away.
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★★★☆☆

“Booking experience fine, hotel average”

Written on: 19/12/2016 by HelenSaunders17 (1 review written)

No problems with booking and fleet way, we have used you before and would again. The hotel was not brilliant though, in particular the food was bland and the hotel reception (with the exception of one or two ) was the worst I've seen with misinformation, overcharging and being generally poor… Read Full Review

By Fleetwaytravel1973

Written on: 20/12/2016

Hi,

Thank you for taking the time to offer the constructive feedback above although I am most sorry to learn that this holiday did not live up to the previous holidays taken with Fleetway Travel and I am dismayed to read that.

I would welcome the opportunity to look into the points of dissatisfaction and therefore would ask you to contact me with your booking reference and an outline of the points of unhappiness.

I do hope that you did still manage to have an enjoyable time.

Kind Regards

Lynn White
Customer Services Manager

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★★★★★

“Porto in December”

Written on: 19/12/2016 by AmyGarner (1 review written)

Firstly, you can have confidence in the Fleetway staff looking after you, the service provided is the best I have encountered. As for the holiday itself, lovely friendly people, , inexpensive, cool places to eat and drink,culture and Porto in December as a relaxed Christmas atmosphere and is a great place to shop. Crowne Plaza hotel has first class staff from the cleaners to The management Liked, pretty much everything Didn't like -nothing really. … Read Full Review

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★★★★★

“Vidago Palace Hotel”

Written on: 18/12/2016 by MarquisPereira82 (1 review written)

Outstanding hotel , beautifully appointed with fantastic food and extremely friendly staff. The golf course was undoubtedly one of Portugal's top 5, and the Spa facilities were excellent. Can't recommend this hotel too highly… Read Full Review

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★★★★☆

“Excellent break on the Sunborn ”

Written on: 18/12/2016 by KassidyFrost458 (1 review written)

Just back from break at Sunborn Gibraltar, excellent break from beginning to end even top marks for Easyjet flight, all staff at hotel were very good and so attentive… Read Full Review

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★★★★★

“Very smooth no hassle”

Written on: 18/12/2016 by McCainqt311 (1 review written)

Flights hotel and everything went to what you told us would happen.. thanks again you even arranged the weather… Read Full Review

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★★★★★

“Fabulous”

Written on: 18/12/2016

We stayed on the Dearborn yacht in Gibraltar on a special deal and what a deal it turned out to be the ship was absolutely out of this world from the complementary glass of champers when you check in to a lovely breakfast each morning pleasant staff big spacious cabin house coat slippers etc well done to fleetest on such a great offer… Read Full Review

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★★★★★

“The staff were very helpful every step of the way,...”

Written on: 18/12/2016

The staff were very helpful every step of the way, always contactable and made the booking experience quite enjoyable and stress free… Read Full Review

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★★★★★

“What a wonderful mini break”

Written on: 18/12/2016 by 86Porterfield (1 review written)

We had a wonderful 2 night break in Barcelona! The hotel was excellent ,the staff were very friendly and the food was excellent! The hotel was a 20 minute train journey from the centre of the city in a quieter location. I would totally recommend this hotel and indeed Barcelona!… Read Full Review

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★★★★☆

“Short Break - Murano Island, Venice”

Written on: 17/12/2016 by Deggsy42 (1 review written)

Excellent value short break from Edinburgh to Venice. The Hotel was a Sofitel on Murano Island - it is a converted Glass Factory - very pleasant. Though transfers were not included in the package, thee hotel offer a free boat shuttle service from the airport, and to and from the main island… Read Full Review

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★★★★★

“excellent firm”

Written on: 17/12/2016 by JourneyGalloway1954 (1 review written)

excellent firm from start to finish - booking no problems - catered for all needs - all documentation came on time = everything clear and concise and in plenty of time - hotel and tour company used for transfers were second to none - very professional organisation and excellent value for money had from start to finish… Read Full Review

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★★★★☆

“Girls Weekend Treat”

Written on: 17/12/2016 by Kirkpatrick493 (1 review written)

Great deal! Lovely hotel wit h very helpful staff. Food excellent with plenty of choice. Location of the hotel was a little remote but on main bus routes. Transportation tickets easy to buy at reception. Venice itself is still spectacular and was not as busy as the summer months although we did not expect thick fog on our first day. A little disappointed that St Marks Square was not decorated for Christmas but there was a lot around the hotels in other parts of the city. Flights from Bristol… Read Full Review

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★★★★★

“Agadir Delight”

Written on: 17/12/2016 by Jacobz384 (1 review written)

Dunes D'or Hotel in Agadir. Gorgeous room, friendly staff, food - amazing. If you read a review that has any negatives, don't believe them. There's always someone who's not happy. We were there at a pretty quiet time, so not sure how it'd be when running at full tilt, but superb for us then. The sea is amazing, massive waves - terrific. Couldn't have asked for more. The Animation team were a fab bunch - don't miss their Comedy Show - hilarious. Be prepared for the City Tax, about £2 per… Read Full Review

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★★★★☆

“Morroco..........Lovely”

Written on: 17/12/2016 by KarenBlayden (1 review written)

I have emails regarding Holidays all the time and was looking for a short break with my new partner of 6 months, Fleetway sent me one and I looked at Morroco and rang an agent up to talk about it and what dates were available and no hidden extras, I then went back to my partner and we managed to get the 5th Dec as annual leave so rang Fleetway rep up and booked it, we did pay extra for leg room because my partner is 6"3. We have never flown with Easy Jet before and were a bit worried that we… Read Full Review

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★★★★★

“Winter sun in comfort”

Written on: 17/12/2016 by Donaldsonvs70 (1 review written)

The Labrador hotel lanzarote was very comfortable, clean with lovely food, the staff were great. A bit of advice one has to carry luggage up two flights of steep steps, if one is not up to it, go up to reception and they will gat someone to carry them for you… Read Full Review

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★★★★☆

“The good and the not so good”

Written on: 17/12/2016

Hotelbuilding (Club Targa Aquapark) and grounds very nice but remote with nothing walkable from the hotel. The shuttle service was a help but really needed to be more frequent and last one back later at end of the day. Limited number of staff who could speak English,some staff helpful but many others would just ignore if they did not understand us. Restaurant too small for number of guests. Food always Tepid/cold unless you are lucky enough to be at the counter just as the food is brought out… Read Full Review

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★★★★☆

“Great Holiday”

Written on: 17/12/2016 by Woodiz278 (1 review written)

Our Fleetway agent recommended Costa Adaje Tenerife. The last time I went to Tenerife was 22 years ago. I was not disappointed it is a lovely resort a very nice area. We stayed at the Best Jacarander Costa Adaje a very good clean four star hotel. The hotel staff are extremely pleasant and polite. The food was very good and going all inclusive was amazing. I would recommend Best Jacarander Hotel without any hesitation. Credit to my Fleetway travel rep for recommending this hotel. I was offered… Read Full Review

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★★★★★

“Very helpful”

Written on: 17/12/2016

I dealt with Lynda who was really knowledgeable and helpful when booking the holiday. She organised everything. I then received what I presume are automatic updates and emails. I would definitely recommend this Fleetway travel… Read Full Review

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★★★★★

“A good holiday”

Written on: 17/12/2016 by Jaelynm424 (1 review written)

One of the best holidays. Excellent administration by Fleetway from 1st class e- mail correspondence, keeping us up to date, private transfers to and from hotel, five star hotel accomodation. Fellah hotel staff were super. Didn't like: The transport voucher to the hotel mentioned the driver would be holding my name out. This was not the case. There was no transport company's name on the voucher( apart from the phone number). So when we saw no one had come to pick us up we panicked. I phoned… Read Full Review

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★★★★★

“Wonderful surprise ”

Written on: 17/12/2016 by Kiana163 (1 review written)

We were all surprised by the quality of our boutique hotel as we paid very little for our stay. Beautiful. Spacious rooms and staff very very helpful… Read Full Review

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★★★★★

“Good Hotel- BUT”

Written on: 17/12/2016 by Tyrone73 (1 review written)

Staff at Crowne Plaza excellent - just to far out of "old town" for us. Metro a "Night -Mare". Chose a Taxi- cheap and very informative. Recommend the Ababir restaurant- the cod dish to die for… Read Full Review

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