Fleetway Travel Reviews - www.fleetwaytravel.com

1 Connaught Place, London, W2 2ET
★★★★★
4.6 / 5
9817
98.0% of users recommend this

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We’ve been in the travel industry for over 40 years, and with experience comes insight. We've been tailoring holidays to inspire and delight you, based upon what we know you are looking for and what's important when you travel, whether short or long haul, weekend breaks or for your main summer holiday, We’ve learned about the things that make you smile and the things that make you cry, so we can get every last detail right when helping you decide on your next holiday. We know that holidays can sometimes be a hassle to plan. We’re here to take that hassle away, so it's easier for you to make up your mind. We’ll do the hard work for you, leaving you to get excited about all those things you want to do when you’re away.
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★★★★★

“Cruising the Norwegian Fjords”

Written on: 08/08/2016 by SueSnowshoe (1 review written)

This was the first cruise we have ever taken. The MS Magellan was first class in all parts of service. Food and restaurants was fantastic from Al Carte to self service. The cleaning of all areas of the ship was outstanding. Public toilets are cleaned every 15 mintutes and hand rails everywhere were constantly being cleaned. All staff were first class for service to their customers. I have never been in a hotel that had such high standards in all areas. What can I say about the Fjords is that… Read Full Review

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★★☆☆☆

“FLEETWAY - NOT LUXURY HOLIDAYS OR PROFESSIONAL AGENT”

Written on: 08/08/2016 by McHughti1954 (1 review written)

Sadly the luxury holiday I booked turned out not to be and I would have asked to be sent to another hotel had it not been for the hotel's manager changing our room. If this had not been sold as a luxury resort then it would have been acceptable, but Fleetway misled us with the luxury branding. The hotel has totally inadequate air conditioning which was something a lot of guests were complaining about - not being able to sleep in the room is not what you go on holiday for, having had to spend on… Read Full Review

By Fleetwaytravel1973

Written on: 09/08/2016

Good Morning
Thank you for the feedback below however I am most dismayed to read of the dissatisfaction with the hotel and in particular the room offered initially as client satisfaction is of paramount importance to us. I can certainly appreciate it may have been uncomfortable if the air conditioning was not operating correctly particularly in the Summer months in Greece.
I would welcome the opportunity to investigate these points further therefore would respectfully request that you contact me at our customer services email address, with your booking details to enable me to personally look into all points raised.

I do hope that you still managed to derive benefit and enjoyment from your holiday.
Kind Regards
Lynn White
Customer Services Manager

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★★★★★

“Little piece of heaven”

Written on: 08/08/2016 by fbFitzsimmons378 (1 review written)

the location of hotel was very good, riight next to beach. The beach is stoney but the colour of the water is sublime. The wind coming over the area is wonderful for kite surfing and helps to cool you down from the sun. The hotel is large and can easily accommodate lots of guests. It is an international hotel with guests from all over Europe staying here. The food is excellent with a wide variety of choice. The drinks are good quality too. The hotel staff are exceptional and work extremely hard… Read Full Review

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★★★★☆

“Magellan Cruise Ship”

Written on: 07/08/2016 by 463Hunter (1 review written)

Booked a cruise aboard the Magellan, seven nights departing from Tilbury docks, sailed around the Norwegian Fjords with four ports of call, it was a fantastic cruise with some great sights, I would definitely book through fleet way again… Read Full Review

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★★★★★

“Fab”

Written on: 07/08/2016 by AriellaMcCartney363 (1 review written)

Great service from fleetway travel from booking my holiday and kept me updated right up to my departure of any changes had the best holiday every will defiantly be returning to the Fergus style mar Mediterranean hotel was beautiful staff great couldn't fault anything about fleetway travel or the hotel will be booking again with you soon thank you for everything… Read Full Review

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★★★★★

“Very efficient travel company”

Written on: 06/08/2016 by Alanq341 (1 review written)

Booked by phone. The advisor was really helpful. All the travel arrangements went as to plan. Great deal… Read Full Review

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★★★★★

“Very efficient travel company”

Written on: 06/08/2016 by Alanq341 (1 review written)

Booked by phone. The advisor was really helpful. All the travel arrangements went as to plan. Great deal… Read Full Review

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★★★★★

“Late booking to Turkey”

Written on: 06/08/2016 by the-bear-man (1 review written)

Was recommended to use Fleetway Travel by a friend and wasn't disappointed as we found our holiday for 30% less than we had been quoted elsewhere. We even got the choice of the hotel we wanted and were able to go on holiday with friends despite only booking quite late. Would highly recommend as their service is completely personal and thorough. Also worth noting that Antalya held no fear whilst travelling to there and there is no feeling of any unrest in that part of the country. Too much… Read Full Review

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★★★★★

“Excellent Helpful Service”

Written on: 05/08/2016 by tinagri67 (1 review written)

Cannot give enough praise for the professional and helpful way in which my booking was handled. Nothing was too much trouble for our representative. Our holiday experience lived up to everything and more than we had expected from start to finish. Highly recommend. Would not hesitate to use again… Read Full Review

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★★★★★

“Excellent service.”

Written on: 05/08/2016 by PhilEbbw (1 review written)

Very thorough service from Fleetway, booked through Guardian Travel Club. Their information/support by e-mail was excellent and useful. When telephone support was required the assistance was excellent. All parts of the package worked seamlessly and the quality of local agents was excellent. I will happily use Fleetway in the future… Read Full Review

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★★★★☆

“Stunning location and first rate hotel”

Written on: 05/08/2016 by JesusMoore240 (1 review written)

The position of the La Gare hotel is ideal. Situated just by a water bus stop. The hotel was very stylish and quiet and Murrano was a lovely spot. The hotel's shuttle taxi got you into st marks square in ten minutes but the hub bub of Venice was left behind after a day's sight seeing and a relaxing meal by the canal side was the perfect end to the day. The cost of eating and drinking in Venice is high but meal prices in Murrano were similar to home… Read Full Review

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★★★★☆

“Good overall”

Written on: 04/08/2016 by dmair (1 review written)

The transfer going out could have been smoother - maybe telling clients which Italian travel company to look out for would have helped. We had to wait for 30 minutes at the airport for the transfer to arrive, then were dumped at the port with a further wait before anyone turned up to give us instructions. On the way back it was much smoother with no waiting. The hotel itself was lovely though one of the promo photos suggests it has sea views - it is in a valley and doesn't, unless you book a… Read Full Review

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★★★★★

“Fabulous holiday!”

Written on: 03/08/2016 by JanDraper (1 review written)

I booked our holiday late - a nice break with my eldest daughter. From the start the booking process was easy with everything being confirmed by email immediately. Checking in for flights was a breeze and then the transfer arrangements at the other end were very smooth - no long waits. The hotel was great - adults only which was fabulous as we were after a quiet time - and the staff couldn't do enough. So the hotel was just as we expected from the website, good food, lovely pool and great… Read Full Review

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★★★★★

“ARoma lifestyle hotel short break. ”

Written on: 02/08/2016 by FE05XCG (1 review written)

The booking process and information received from Fleetway travel was faultless. All documents and flight check in alerts came through in good time and made the whole travel experience stress free. We will certainly continue to use Fleetway on future holidays… Read Full Review

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★★★★☆

“Relaxing break in Rhodes”

Written on: 02/08/2016 by Estebant217 (1 review written)

Lovely clean hotel. Plenty of good qualty food. Plenty of sunbeds on beach which was really pleasant with a breeze. Nice lunch by the Beach in the Taverna and we also enjoyed the A la Carte in the Taverna and the Chineese. Good to have a set menu with a taster of everything. So chilled we didn't go from the hotel all week. Sea shoes really handy to walk over beach as it gets very hot and to get in and out of sea - saved a lot of pain for the feet. Staff excellent, service throughout the complex… Read Full Review

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★★★★★

“Great Holiday”

Written on: 31/07/2016 by edjeffery (1 review written)

The hotel staff and managers were very helpful. The location of the Hotel was wonderful. We stayed in a guesthouse next to the hotel and we were very happy with our room. It was clean and comfortable. The food was basic but fine and the house wine was a reasonable price and tasted nice. We met some lovely people. We did not hire a car and a really nIce couple from Switzerland were kind enough to take us to a wine tasting event in their car and they took us for a wonderful trip the next day. We… Read Full Review

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★★★★★

“A fab service”

Written on: 31/07/2016 by MalcolmDwyer (1 review written)

This was our second time booming with fleetway...and like our first time...We were delighted with the service, prompt responses and ideal holiday...will search again next year using fleetway...you should too!… Read Full Review

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★★★★☆

“Faultless transaction.”

Written on: 30/07/2016 by eandr2016 (1 review written)

Holiday booking was efficient and all ensuing paperwork in order. All administration features were faultless. My only concern was information about the hotel which was very family focussed. This was not clear and had I realised this I would not have booked it since I was travelling as a mature couple. To be fair, the hotel only opened in May of this year and the family focus may not have been known. The hotel has yet to decide on an identity, according to the owner. Also, I would have to say… Read Full Review

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★★★★★

“What a place!”

Written on: 30/07/2016 by excalibu2010 (1 review written)

A fantastic hotel a little out of the way but plenty to see and do. After four days they offered us the chance to stay at a sister hotel 1.25 hrs away for two days and this was in the most amazing place that made a fabulous holiday into a once in a lifetime one… Read Full Review

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★★★★★

“4 night stay at La Gare Hotel Venezia, Isola di...”

Written on: 30/07/2016

Booked this Venice city break just 4 weeks before departure having seen the offer on Travelzoo. Booking process was straightforward. Stayed on Murano Island which, although crowded during the day with visitors from Venice, is very quiet during the evening and a welcome respite from the city crowds. We stayed at the La Gare Hotel Venezia which has Water bus stops immediately outside, plus its own free motorboat shuttles to/from Marco Polo Airport & Venice (reserve your place/time slot at… Read Full Review

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