Fleetway Travel Reviews - www.fleetwaytravel.com

1 Connaught Place, London, W2 2ET
★★★★★
4.6 / 5
13541
98.2% of users recommend this

Description (provided by business)

We’ve been in the travel industry for over 40 years, and with experience comes insight. We've been tailoring holidays to inspire and delight you, based upon what we know you are looking for and what's important when you travel, whether short or long haul, weekend breaks or for your main summer holiday, We’ve learned about the things that make you smile and the things that make you cry, so we can get every last detail right when helping you decide on your next holiday. We know that holidays can sometimes be a hassle to plan. We’re here to take that hassle away, so it's easier for you to make up your mind. We’ll do the hard work for you, leaving you to get excited about all those things you want to do when you’re away.
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★★★★☆

“Scorchio”

Written on: 18/07/2017 by Billy500 (1 review written)

We had a lovely short break in Italy. The booking experience was good and the information sent helpful. The private transfers to and from the hotel were comfortable and efficient, especially on the return. The hotel was nice but a little tired in places and all the staff were friendly and helpful. The hotel is beside a road, which can be quite busy at times. We didn't hire a car so had to catch a bus into Stressa and they only run once an hour, the bus stop was a five minute walk from the hotel… Read Full Review

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★★★★★

“Lovely trip to Gibraltar”

Written on: 18/07/2017 by Daniam456 (1 review written)

Stayed with my partner on the Sunborn yacht in Gibraltar marina. Superb hotel with excellent service, the staff were really top class. Only issue we had was that our return flight couldn't land due to fog and we spent a whole day getting back after having to be coached to Malaga. It was such a shame as the hotel was a ten minute walk from the airport. Good value and would certainly recommend Fleetway… Read Full Review

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★★★★★

“First class experience!”

Written on: 17/07/2017 by Mrsmumbo (1 review written)

Recently booked a 5 day break to Majorca and the whole experience was excellent from start to finish. Couldn't fault booking itself by telephone and was able to easily tailor the holiday to meet our needs. Holiday was extremely good value for money. We will definitely use Fleetway again… Read Full Review

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★★★★★

“Lisbon - A week in July”

Written on: 17/07/2017 by MaxwellKelley (1 review written)

The flight, transfers and the hotel were fine and caused us no concerns. We bought an extra 20kg of luggage capacity which is what we normally do. Getting around: There is good public transport in Lisbon but using it is more complex. We bought a Yellowbus (Corristur) combined ticket (bus, boat & tram) from the hotel in advance but we were misdirected to the wrong bus stop. 45 minutes later we found the right stop (Poorly marked and recently changed) but the services were usually overbooked. To… Read Full Review

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★★★★★

“Venice break”

Written on: 17/07/2017

Our booking experience with Fleetway was excellent. When I called some alternative flights were suggested for a small increase in cost which meant we got a whole extra day in Venice. Documentation was clear and the website was easy to use. Final documentation arrived in good time. The hotel was as represented by Fleetway. We were overall very pleased with the whole booking. We have used Fleetway a number of times before and will continue to do so in the future… Read Full Review

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★★★☆☆

“4 night mid July Fleetway offer break to Sunborn...”

Written on: 17/07/2017

Although we were at the airport a couple of hours before take off when we checked in their were only five seats left to be allocated. Everyone seemed to have printed their own boarding passes online. Something we could not do with Fleetway. This meant the only seats together were each side of the aisle all other seats were individual. We requested a runway view room on the Sunborn when booking with Fleetway. Although Fleetway said this could not be guaranteed. This was never going to be the… Read Full Review

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By Fleetwaytravel1973

Written on: 17/07/2017

Good Afternoon

Thank you for taking the time to post your review as feedback such as this is very important to us. If you would like us to investigate this matter further for you then please contact us and we will happily do so and respond to you directly.

Kind regards
Jane Milligan
Customer Services

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★★★★★

“Freindly, efficient service.”

Written on: 17/07/2017 by JaysonGarcia (1 review written)

The booking process and the communication from start to finish was excellent. The holiday offered good value for money and was exactly as described… Read Full Review

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★★★★★

“La Bella Ischia ”

Written on: 17/07/2017

Fabulous holiday, one of the best and we holiday frequently! Particularly liked the position of the hotel, tranquil setting but only a short walk from the old town. Excellent catering for vegetarians. Staff were very helpful and friendly. Only two small issues : cost of hiring pool towels is quite high €3 per person per day i.e €42 for a week (unlaundered) Despite a request, the hotel refused to provide two small glasses for our room, providing only plastic ones. They stated that it was… Read Full Review

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★★★★☆

“Hotel Bedroom”

Written on: 17/07/2017

Fleetway service excellent - booking + travel arrangements but I did ask for a twin bedded room and a view so upgraded to Executive. I was travelling with my Granddaughter and arrived about an hour late as plane late leaving Manchester so dark when we arrived, not a problem, and a single bed was provided very quickly but view in morning turned out to be of car park and disappointed to be told twin room not booked, which it was, as I didn't want to share a bed with my Granddaughter. I would… Read Full Review

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★★★★★

“Porto again”

Written on: 17/07/2017 by NelsonSchmidt213 (1 review written)

Third time to Porto, Crowne Plaza with Fleetway. Excellent yet again. Fleetway staff very good as were the staff say hotel. Always ready to help with any queries and offer advice on local places to visit. Looking forward to returning. … Read Full Review

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★★★★★

“EXCELLENT SHORT BREAK”

Written on: 16/07/2017 by Johnsonwz492 (1 review written)

First time with Fleetway but delighted with service. Flights were at sensible times giving us 3 full days in Porto, transfers were excellent and prompt. The hotel was of the highest standard and most welcoming with really helpful reception staff.Breakfast was varied and would suit everyone, setting you up for the day… Read Full Review

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★★★★☆

“4 days Gibralter”

Written on: 16/07/2017 by RudyHumphrey (1 review written)

Stay in Gibralter fin. Luton Airport to be avoided in tge future if possible.Easy to walk from airport Gibralter to hotel. Hotel Finnish owned, standards very high. Staff superb… Read Full Review

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★★★★★

“Amathus Hotel”

Written on: 16/07/2017 by 421Fitzsimmons (1 review written)

This was our 2nd vacation booked through secret escapes/fleetway travel and it was amazing again. Booking the holiday was made easy and the staff member was very helpful and our specific requests for the hotel were met. We will be using fleetway travel for our next vacation. Transfers to and from the airport were reliable and comfortable… Read Full Review

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★★★★★

“Superyacht”

Written on: 16/07/2017 by TrystanDillon (1 review written)

Telephone booking with pleasant young man, asked for upgrade to ensure we had a balcony we could sit on not a Juliette but when we arrived our type of room did NOT ensure this and we were allocated a Juliette balcony, we did manage to get this changed but better knowledge at Fleetway could have prevented this, overall great service as usual, even sending emails with potential traffic problems near airport exceeds expectations… Read Full Review

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★★★☆☆

“Disappointed ”

Written on: 15/07/2017 by Loubylou1709 (1 review written)

The hotel very clean but not suitable for disabled people and who has problems with walking and getting into a bath. It is more for families with children. The food was not up to standard and there is not what I call a proper dinning room very disappointed with those 2 things… Read Full Review

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By Fleetwaytravel1973

Written on: 17/07/2017

Good Morning

Thank you for your feedback, it's important to us and I m concerned by your comments. Would you be so kind as to contact us with any additional points you feel may assist and we will be be happy to investigate this matter.

Kind regards
Jane Milligan
Customer Services

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★★★★★

“Experience above and beyond”

Written on: 15/07/2017 by geoff2198 (1 review written)

Very impressed with everything Fleetway did. Especially traffic updates and the sales person. … Read Full Review

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★★★★☆

“Excellent Ischian Holiday”

Written on: 14/07/2017

The Fleetway agent was excellent - professional, efficient and effective in her organisation and administration of our booking. Her advice on the detail of our holiday destination was completely accurate and reliable. The hotel was above our expectations and was certainly up there with some of the best hotels I have stayed in - very clean with excellent food and fantastic friendliness and service from every member of staff.The Fleetway choice of correspondent agencies handling all meet and… Read Full Review

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★★★★☆

“Hotel transport could be improved”

Written on: 14/07/2017 by Marrggot (1 review written)

The hotel reception were not very good at telling you about the tram & getting tickets for the return journey. Also it was an uphill 10min walk not suitable for ahsma or heart sufferers. The hotel main resterant too spread out walking one end to drinks & deserts other for main. Upstairs bar resterant was very good with excellent staff. The hotel shuttle will only go to the Vatican the drop off is fine but you have to go 2 to 3 miles for the pick up . Big advantage was quiet hotel and relaxing… Read Full Review

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★★★★★

“Fantastic holiday ”

Written on: 14/07/2017 by Smithv15 (1 review written)

Can not explain in words how amazing the Sunborn Superyacht in Gibraltor was. Thank you Fleetway travel for sorting this for us at an amazing price… Read Full Review

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★★★★★

“Short break in Porto Cristo, Majorca”

Written on: 14/07/2017

From start to finish - booking, downloading info, boarding passes, transfer arrangements etc Fleetway have been spot on. I have and will continue to recommend them to friends and family. Porto Cristo is an excellent resort and the location of the accommodation was perfect. The apartment was superbly equipped and a couple of small issues were dealt with immediately. I can't speak too highly of the hotel staff who were friendly, helpful and efficient. One issue with the hotel however was the… Read Full Review

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Summer Sun 2017 - Mark Warner