Fleetway Travel Reviews - www.fleetwaytravel.com

1 Connaught Place, London, W2 2ET
★★★★★
4.6 / 5
11487
98.0% of users recommend this

Description (provided by business)

We’ve been in the travel industry for over 40 years, and with experience comes insight. We've been tailoring holidays to inspire and delight you, based upon what we know you are looking for and what's important when you travel, whether short or long haul, weekend breaks or for your main summer holiday, We’ve learned about the things that make you smile and the things that make you cry, so we can get every last detail right when helping you decide on your next holiday. We know that holidays can sometimes be a hassle to plan. We’re here to take that hassle away, so it's easier for you to make up your mind. We’ll do the hard work for you, leaving you to get excited about all those things you want to do when you’re away.
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★★★★☆

“Shame about the choice of airline - WOW!”

Written on: 17/02/2017 by Mileyj476 (1 review written)

It was easy to book over the phone and speak with someone. Everything was organised in the booking, flight, accommodation, tours. My holiday in Iceland was great, not a country I would normally visit but glad I made the decision to do so. It is a shame that the flight was booked with a not so favourable airline - WOW. This is an airline I will never fly with again. If any future tours include a flight with WOW this would deter me from booking. The experience we had with WOW almost ruined the… Read Full Review

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★★★★★

“Looking forward to the next time!”

Written on: 16/02/2017 by moriyama (1 review written)

We travelled with Fleetway'a arrangements last year to the Croatian Islands and again this year found them very efficient & helpful, down to the last detail. The accompanied tour of the antiquities of Sicily was absolutely fascinating and very informative. The tour guide was particularly good, giving information in 3 languages almost simultaneously. Anyone going on this tour, however, should be warned that it entails every day early morning starts, 2 or 3 hours at a time travel on a small bus… Read Full Review

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★★★★☆

“Good with problems ”

Written on: 16/02/2017 by GrahamHemingway (1 review written)

Overall the experience was what we expected. However there were a number of problems. Firstly all the paperwork referred to departing and arriving on the 13/02/17. It did not mention that the arrival was on the 14th.This caused problems with work and parking etc. We spoke to another family and they had interpreted the paperwork in the same way. The next problem was the transfer to the hotel. The instructions were not very clear and the desk was not manned. We eventually found out where to wait… Read Full Review

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★★★★★

“Well organised and good value!”

Written on: 16/02/2017 by Tillergirl01 (2 reviews written)

This was our second city break with fleetway and we werent disappointed. Everything was well organised and our travel plans were clear and easy to understand. We even got an email a few days before we travelled to advise of roadworks on our route to the airport so we could plan accordingly, - nice touch! Highly recommend Fleetway! A+… Read Full Review

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★★★★★

“H10 Taburiente an excellent hotel”

Written on: 16/02/2017 by GJAMC (1 review written)

The staff at Fleetway were really helpful and answered any queries that I had. Flight times were excellent in that we did not feel that the arrival or departure days were wasted A short journey from the airport of ten minutes, means you do not spend ages on the transfer Staff at the hotel were very friendly from reception to restaurants and from bar staff to room cleaning staff, all did an excellent job Plenty of sun beds and umbrellas to go round, altogether a very enjoyable holiday Would… Read Full Review

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★★★★★

“Eden Resort”

Written on: 16/02/2017 by Austin7BoxSaloon (1 review written)

A lovely, quiet location. Good food. We were all-inclusive. Dining area can be busy, but that's only to be expected. Our villa was a large two bedroom accommodation, with a well appointed kitchen, large dining room/sitting room with a outside terrace and private garden area. Both upstairs bedrooms had ensuite facilities. Could do with Internet upstairs in the bedrooms- could only just get a signal. There was also a downstairs loo. The villas and apartments are well painted, but could do with a… Read Full Review

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★★★★☆

“Northern Lights trip to Iceland”

Written on: 16/02/2017

We stayed at The Swan House in Reykjavik and the accommodation was comfortable and spacious. The only down side was there was no lift on site and we could have been on the fourth floor. Reception closes at 2000 and the front door locked access by your room key. We arrived at 1930 and Swan House had no record of our booking so we were lucky there was no delays to our travel getting there or we would have been stuck outside all night. The tours booked through Fleetway all went smoothly, ie they… Read Full Review

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★★★★★

“The third time we have used Fleetway”

Written on: 16/02/2017 by HMakepeace (1 review written)

When we decided to visit Iceland for the third time, I never thought of going through anyone else. All trips were organised on our behalf and documentation was forwarded to me well in advance of our visit. We also used the same hotel. This hotel is undergoing major refurbishment and has changed hands. Our booking had been lost but it was all resolved locally. Grayline refused to take us back from the Blue Lagoon and this resulted in a £120 taxi fare. This was a local issue that we could… Read Full Review

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★☆☆☆☆

“Buyer be aware”

Written on: 16/02/2017 by 717122 (1 review written)

I booked on travelzoo a 6 night trip to Paris. When I asked about the trip insurance I was informed they don't offer insurance nor do the allow for cancelations or changes. This was immediately after I paid knowing this information would affect my decision they withheld it. I also later discovered I could have save over $400.00 if I booked the same hotel for the same nights on the same airline myself. The airline has a 24 hour 100% cancelation for any reason and the hotel doesn't even require… Read Full Review

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★★★★★

“Excellent service”

Written on: 16/02/2017 by CassandraMorris177 (1 review written)

Great service - really easy to book the holiday over the phone, and the paperwork arrived completely accurate (unlike another company we'd used where me and my female partner kept being referred to as Mr and Mrs, after multiple corrections). The holiday was an amazing low season deal to a beautiful hotel we could never normally afford. Like staying in a National Trust property, and with good food and excellent service. We were lucky with the weather and had a wonderful time… Read Full Review

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★★★★☆

“Paris, 4 nites, 5 days”

Written on: 16/02/2017 by Alice128 (1 review written)

Accommodating but no-frills transatlantic airline, excellent hotel included. Affordable vacation for retired couple in their 70's celebrating their wedding anniversary. Lots of walking and waiting on-line at historic sites but as a museum guard told me, "It's the louvre. You are supposed to suffer." Second Fleetway Travel vacation. No disappointments… Read Full Review

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★★★★☆

“Prices on luggage allowance”

Written on: 16/02/2017 by DorianGilliam332 (1 review written)

Thank you so much for the reminder on size of Free luggage allowance size on WOW. Most would assume that to be the size of any carry on luggage and not bother to measure. It would be more helpful if you encouraged client to measure their piece and advise that it is in fact much smaller than a normal carry on piece used on other airlines.i think this would avoid any nasty surprises and added costs at the airport… Read Full Review

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★★★★★

“Excellent Venice weekend!”

Written on: 16/02/2017 by 498Hampton (1 review written)

Another good deal from Fleetway! Lovely hotel (The Carlton) in great location right on the Grand Canal, offering a good buffet breakfast and all at a good price. Very good value for money!… Read Full Review

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★★★★☆

“Good experience l!”

Written on: 16/02/2017 by AlonzoHolman103 (1 review written)

We booked the 4 days Iceland trip. Overall, my experience was great! I strongly recommend to request a hotel close to downtown Reykjavik so you could walk around/look for food etc. the hotel we stayed in was a three star hotel, five minutes walking distance to downtown. The tour guide from Gray line was awesome. Wish I had stayed for two more days. So I could Relax in their geothermal pools. I would definitely book with fleetway travel again in the future… Read Full Review

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★★★★☆

“Brilliant arctic experience”

Written on: 16/02/2017

Booked this deal with my sister and were really looking forward to it. It exceeded expectations. The hotel was quite basic but warm and comfortable and for the overall price we paid was excellent value. All the staff were helpful and the experiences we had were amazing. I don't ski so this was a way of experiencing another country and culture whilst also enjoying the snow experience. No northern lights though!! Think its just a tourist gimmick but fun looking. Have visited Iceland and this was… Read Full Review

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★★★★☆

“Suggestion”

Written on: 15/02/2017 by kwleung422 (1 review written)

We arrived to Reykjavik in early morning, after over 8 hours flying times, plus transportation to hotel was around 10 hours, but we can't check in to hotel until 12pm( my friends had to wait until 3pm). It was raining, darkness and chilly in early morning. We were lucky stayed in Smari hotel, hotel staff let us had a temporary place to rest. But my friends stayed in Travel Inn hotel in downtown of Reykjavik, even can't get into hotel until 3pm. I wish your staff should adware us when we were… Read Full Review

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★★★★☆

“Torremolinos in Feb 2017”

Written on: 15/02/2017 by Amoc (1 review written)

My husband and I booked the Blue Sea Cervantes Hotel in Torremolinos for 3 nights in Feb 2017. We flew from Edinburgh to Malaga, choosing later flights with Jet 2 instead of Ryanair, it was worth paying extra for more comfortable flights. Our journey to and from the airport was hassle free, we made our own way by train as the station is in Malaga airport and only a 5 minute walk from the hotel. The hotel was nice, I would recommend booking half board as the buffet style restaurant had plenty of… Read Full Review

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★★★★★

“Iceland vacation was amazing”

Written on: 15/02/2017 by flosalceanu (1 review written)

First of all, communication with Fleetway was great, got a call right away and my needs were addressed. Any change happened, I was told right away. Made amendments to my schedule and the new folks I dealt with, responded in timely fashion and addressed all my concerns, came with suggestions that had a positive impact on the trip. Hotel was great and all the trips that I booked (six in five days) were all properly set up, had no surprises. Checked my itinerary papers and something was missed… Read Full Review

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★★★★★

“Sunborn Gibraltar with flights”

Written on: 15/02/2017 by caitken (1 review written)

Excellent weekend break Yacht amazing Would definitely use Fleetway again for another break If the same deal came up again for Sunborn including flights, I would definitely go back Only gripe I had was having to pay a £16 administration charge to add a suitcase in the hold on the aircraft You can't check in online yourself otherwise all lovely… Read Full Review

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★★★★★

“Great value break”

Written on: 15/02/2017

Saw this break to Florence on a Travelzoo email. Looked like a great value city break so took the chance and don't regret it at all. Stayed at The Mercure which was well placed for walking to all the sites. Also a great room with comfortable bed and roomy shower/bath. Great time and we will definitely be revisiting Florence… Read Full Review

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