Fleetway Travel Reviews - www.fleetwaytravel.com

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★★★★★

“Lipari relaxing break”

Written on: 17/04/2015 by AliRoo (1 review written)

This holiday was the perfect relaxing getaway. Hotel Mea was lovely and we couldn't have asked for a better break. Our room was perfect and there was a good choice of food in the restaurant. Lipari is small and there is not a lot to do but if you want to relax it's perfect!… Read Full Review

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★★★★☆

“Relais il Cannaliccho - Fantastic Location”

Written on: 17/04/2015 by Reese461 (1 review written)

April 2015. Just had a week at this hotel. It is one I'd recommend with "BUT'S" ! To summarise. 1) Magnificent location. Good amenities in the hotel and spa 2) Unless you are prepared to stay at the hotel for the length of your stay, you NEED a CAR !! It is a 6 KM walk to the nearest shop/supermarket, and 6KM back up a long steep hill ! There are no buses! That's 12KM return walk or in miles, its 7.5 miles! 3) Trips organised by the hotel are very expensive 4)Our room (106) and balcony was… Read Full Review

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★★★★★

“excellent”

Written on: 16/04/2015 by NoelleMills300 (1 review written)

excellent holiday hotel food service could not be faulted… Read Full Review

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★★★★☆

“Holiday in Umbria, Italy”

Written on: 16/04/2015 by JonoWills (1 review written)

First class travel. Hotel in a glorious setting. However there is an annexe which we stayed in. Not a problem for us but maybe for others. Our rooms were lovely. Breakfast was fine. Evening meal overall not great and the service was very disappointing… Read Full Review

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★★★☆☆

“The arrangements, travel and info were excellent but...”

Written on: 16/04/2015 by Paityn218 (1 review written)

The arrangements, travel and info were excellent but when we got to the hotel we found the hotel had very good facilities but it was let down by the service which was definitely not 5 star. Some staff were inefficient some were very rude. Would use Fleetway travel again but not this hotel… Read Full Review

Lynnwhite's Comment

Written on: 16/04/2015

Good Morning

Thank you for taking the time to offer your feedback above however I am disappointed that not all aspects of the holiday went as smoothly as we would both expect that that you deserve. It would not be in a hotel's best interest to offer a shortfall in service and this is unacceptable. If you would kindly email us to advise of the hotel name, we will forward this feedback on to them.

We do appreciate the sentiments that you would use Fleetway Travel again and welcome the opportunity to demonstrate to you that this is not indicative of the normal high level of customer satisfaction that we usually achieve.

Kind Regards

Lynn White
Customer Services Manager

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★★★★☆

“as we were upgraded I expected tea/coffee tray, there...”

Written on: 16/04/2015 by NathaliaPerez (1 review written)

as we were upgraded I expected tea/coffee tray, there was none also such a good hotel we did not have a hairdryer in our room… Read Full Review

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★★★★★

“Great service”

Written on: 16/04/2015 by 108Collier (1 review written)

Helpful staff who were patient whilst we made our choices. called back when they said they would and delivered. We would recommend the holiday and service… Read Full Review

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★★★★☆

“Fab Barcelona”

Written on: 16/04/2015

Loved the hotel, fab booking system through Fleetway and will book again. Looking for another city break and hope to find something like we have just experienced… Read Full Review

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★★★★★

“A wonderful experience”

Written on: 16/04/2015 by Kenley460 (1 review written)

This was our first visit to Berlin and it surpassed our expectations. The hotel was amazing, excellent service and apart from the cooked breakfast not being hot enough could not fault anything about it. Berlin is a beautiful, clean city. Fleetway was an easy company to use and I am sure we will use them again… Read Full Review

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★★★★★

“A well organised holiday at a reasonable price”

Written on: 15/04/2015 by JennyW1942 (1 review written)

A very helpful agent suggested this holiday suggested I researched it and then call back he was then able to put together a package which proved to be very close to what we were looking for altogether a very satisfactory experience The flights were good the hotel and food were also very satisfactory and transfers OK… Read Full Review

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★★★★★

“Columbia hotel, Pissouri, Cyprus”

Written on: 15/04/2015

This is a fantastic hotel, albeit in a quiet location. Very clean and tidy. Excellent choice of food, cocktails and drinks. The all inclusive option is very good value for money but a bit confusing as its only certain food items and drinks marked with a special sign on the menu. Some of the menus are different and some of the same items are marked on one menu but not on another. Just remember to ask if you're unsure… Read Full Review

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★★★★★

“ A great value trip to Vietnam and Cambodia”

Written on: 15/04/2015 by MDUK69 (6 reviews written)

I have just returned from a family trip to Vietnam and Cambodia. We were delighted with our hotels, transfers were waiting for us when we arrived at each destination and it was a great itinerary. Thank you very much… Read Full Review

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★★★★★

“fabulous venice fabulous holiday”

Written on: 15/04/2015 by 63end (1 review written)

We are so grateful to fleetway travel and to the person I dealt with in particular for a truly amazing holiday. JW Marriott's was just heaven and such a bargain price. Everything worked like clockwork (except the french air controllers strike) and we cannot recommend fleetway travel highly enough. Will definitely use them again. 5*all the way… Read Full Review

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★★★★☆

“Berlin is a great place to visit”

Written on: 15/04/2015 by Cheyanne1994 (1 review written)

Had a deal at the Grand Hyatt via Fleetway. Flew from Southend airport which is super easy. Caught the train to Potsdamer Platz and found the hotel relatively easily.Room at the Hyatt was great - very comfortable and well appointed. Couldn't find the fridge as it was so discreetly hidden in the panelling! Reception staff were very helpful as was the concierge. Did the yellow bus tour, visited Sachsenhausen Camp with Mosaic tours, went up to the dome of the Reichstag (tip - book online before… Read Full Review

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★★★★★

“Better than hoped!”

Written on: 14/04/2015 by Jerseybel (1 review written)

I was apprehensive booking for 8 people including 2 toddlers.However all booking information arrived promptly & several extremely helpful staff checked both with the airline & hotel about my queries. They also very helpfully organized online boarding passes 24 hours before our flights. In all I was very satisfied & would certainly recommend & use you again… Read Full Review

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★★★★★

“Great value Easter getaway”

Written on: 13/04/2015 by 369Beck (1 review written)

Stayed 5 nights at the Amathus Beach Hotel, Ixia, Rhodes. We were booked into a forest view twin room but were upgraded on arrival to a sea view room. The hotel although large was well maintaned and very clean. Rooms were spacious with a small lounge area and balcony - would have liked a larger shower or bath in the bathroom. The food at the hotel was excellent - we stayed all inclusive with a wide variety of choice. All meals were buffet but I was impressed with the quality of food. The… Read Full Review

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★★★★★

“Kenzi Menara Palace-Marrakech ”

Written on: 13/04/2015 by 259Cross (1 review written)

The hotel itself was lovely and the pool was amazing but the service from some of the staff let it down and it certaintly wasn't 5* service. We had to ask 5 times for our bed to be separated into Twin beds as requested in the original booking but it took 3 days for this to happen, because the housekeeping staff couldn't be bothered. On our first day we arrived at just before 10.30 pm as expected, but was told we would have to wait until midnight and order food from room service, but found out… Read Full Review

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★★★★★

“Berlin in the spring”

Written on: 13/04/2015

Everything was easy - booking, changing flight times to our convenience and asking further questions when things needed clarifying. The hotel was fabulous - it was in a great location and very comfortable. The hotel staff were helpful and on hand to ask questions of but not at all intrusive. Breakfast was superb with many choices on offer. It was great to have hotel transfers organised and although our driver wasn't there when they should have been, this was quickly put right by the company… Read Full Review

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★★★★★

“Once in a lifetime holiday in Vietnam!”

Written on: 13/04/2015 by hollick65 (1 review written)

We gave Fleetway Travel details of our holiday dates- restricted by school term dates. They came up with a 3-venue suggested itinerary, especially useful as we had no previous experience of Vietnam, or the Asian continent for that matter. Using the agents personal experience of visiting cities, hotels etc, we agreed what turned out to be a perfect holiday schedule starting in Ho Chi Minh City with 3 nights spent there- a very upfront, noisy but fascinating city and including a day trip to the… Read Full Review

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★★★★★

“Fantastic Trip to Berlin”

Written on: 13/04/2015 by storkygirl (1 review written)

Fleetway Travel were extremely efficient and helpful with our booking. We stayed at the Grand Hyatt Hotel in Potsdamer Platz which was absolutely beautiful. The staff were very friendly and the hotel was immaculate. Loved our room...very plush!! Our transfers were on time and breakfast was out of this world...sadly we were only able to have one breakfast as our pick-up time on the last day was 6am, and breakfast wasn't served until 6.30am. Would certainly visit Berlin again, but for a bit… Read Full Review

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