Tesco Opticians Reviews - www.tescoopticians.com

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★★☆☆☆
1.9 / 5
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★★★★★

“Being a D and A customer for many years, it was time...”

Written on: 11/09/2008 by patkinson81 (1 review written)

Being a D and A customer for many years, it was time for a change. I went round to my local Tesco's in Burnley to have my wife's and my eye's tested. The service was very promt and my wife was pleased with the way they delt with her saying that she'd never know an eye test to be more in depth than there. When it came to purchasing the glasses, again the choice though not big was very good, and VERY CHEAP! We got four pairs in total, 2x Diesel for me one with thinner lenses and the other tinted… Read Full Review

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★★★★★

“I've been to Tesco Opticians recently and I had great...”

Written on: 05/09/2008

I've been to Tesco Opticians recently and I had great service, I normally go to a small local opticians, but whilst I was shopping in the store found that an opticians had just opened. I like that it is really convenient, I hate going in to town on my day off. I had an eye test virtually there and then, the staff were really helpful and friendly, as mentioned on other posts they did not push me into anything I didn't want, but then with the prices I don't think they need to hard sell! I've… Read Full Review

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★★★★★

“Eye test at Tesco Opticians lasted about 25 minutes,...”

Written on: 04/09/2008

Eye test at Tesco Opticians lasted about 25 minutes, the optician was very chatty and explained everything in a way I could understand. I couldn't decide on which frames to get but the member of staff was really patient with me and even got some colleagues to help narrow down some choices. They don't try and hard sell you anything, they told me what was available and let me make my mind up which was very refreshing, unlike specsavers that seemed to want to sell me everything,
In the end I got… Read Full Review

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★☆☆☆☆

“first pair of glasses were wrong and had to have my...”

Written on: 03/09/2008

first pair of glasses were wrong and had to have my eyes re-measured. second pair didn't line up properly either. they mixed up my order and i had 6 pairs to choose from. none of them were right. 5 trips to tesco now and I'm going to insist on a refund… Read Full Review

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★★★★☆

“Tesco Opticians - I have always found buying my...”

Written on: 02/09/2008 by jprost99 (1 review written)

Tesco Opticians - I have always found buying my reading glasses a bit of a chore, usually opting for the ones from the local garage. But while out shopping with the wife I saw that Tesco Opticians was doing two pairs for the price of one, so I thought I'd give them a go. I was pleasantly surprised, they offered me a free test and within an hour I had my test and ordered two new pairs. I had a text a week later to say my glasses were in, I collected them on my way home from work and they work… Read Full Review

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★☆☆☆☆

“I think it was certainly a different feel when I was...”

Written on: 29/08/2008

I think it was certainly a different feel when I was in Tesco compared to a normal opticians. The test I had in Tesco was longer than my wife in specsavers (mine 40mins her 30mins) but I just found there was much more to choose from in specsavers. We also found that although tesco is cheaper in some areas, specsavers was cheaper in others! Its all very confusing, but I think in two years time we will both be going to specsavers!… Read Full Review

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★★★★★

“Excellent service from Tesco Opticians! Great prices!”

Written on: 19/08/2008 by didan132 (2 reviews written)

Excellent service from Tesco Opticians! Great prices!

Contrary to popular belief, every store is different and you cannot tar everyone with the same brush.

I've been wearing specs since I was 8 and I have been to every high street Opticians and some independents too and the service is never consistent across the board, it all depends on the individual store.

However, based on my experience, I would recommend the Chadwell heath store to anyone living locally. The manager/optician and testing… Read Full Review

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★☆☆☆☆

“A girl at the counter admitted that scratches were the...”

Written on: 13/06/2008 by maherrera (1 review written)

A girl at the counter admitted that scratches were the least of it- sometimes glasses came into the store with the legs broken off.

They had an offer of buy one designed pair & get the second pair free- so the staff made us feel bad about returning the glasses claiming that they had been free anyway.
If paying for 2 pairs would have guaranteed two good quality glasses we would have gladly paid for then - we weren't the ones that same up with the offer!!… Read Full Review

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★☆☆☆☆

“Do not go to Tesco for glasses they are not set up for...”

Written on: 16/04/2008 by JCH124 (1 review written)

Do not go to Tesco for glasses they are not set up for this and in general expect to wait 3 weeks for your glasses to arrive and with luck they may be correct...but if not prepare for a longer wait whilst you are out of pocket. I am currently waiting for a full refund as I am so dis-satisfied… Read Full Review

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★★★★☆

“Good service with nice designer frames. Two pairs for ...”

Written on: 06/04/2008 by bodd (1 review written)

Good service with nice designer frames. Two pairs for £89 and ready in 7-10 days. They even said they would text me when they are ready. Eye test was very thorough checking general eye health as well as vision. they were recommended to me my colleagues and I would recommend them to others from my experience… Read Full Review

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☆☆☆☆☆

“Booked appointment one week in advance at local store...”

Written on: 26/02/2008

Booked appointment one week in advance at local store (Scunthorpe). Turned up for appointment only to be told that same had been cancelled as optician had phoned in sick, assistant had left message on my answerphone at home (after I had left home). On returning home and clearing message it stated opticians ' car had broken down! Did not rebook appointment, approach unprofessional and disorganised. Would prefer to pay more at reputable opticians. Will not be back!… Read Full Review

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☆☆☆☆☆

“I felt the eye test with regards to the lense testing...”

Written on: 11/02/2008 by sp8rrx (1 review written)

I felt the eye test with regards to the lense testing part was extremely rushed and I suspect....inaccurate. I am going somewhere else tomorrow for another test. This time, if I am rushed or any of the above happens to me, I will just walk out and not pay. All in all it was an awful experience… Read Full Review

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☆☆☆☆☆

“I had an appointment with Tesco Opticians yesterday...”

Written on: 23/11/2007 by iamaa007 (1 review written)

I had an appointment with Tesco Opticians yesterday and I was very disappointed with the overall experience. My appointment was for 1820 hrs and I didn't see an optician until 1850. I was sat there for half an hour waiting. Being tired after work didn't help. I could have done my shopping in that time but wasn't allowed because they said I'll miss my slot and will have to make another appointment for next week. After waiting half an hour I was finally invited into the optician's room, which is… Read Full Review

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Didan132's Response to iamaa007's Review

Written on: 19/08/2008

Did you ASK them if they could glaze your own frame before your appointment?<br/><br/>I'm all for constructive criticism when it is due, but you have to understand, these are people, not mind readers!!

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