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Written on: 21/11/2009 by Fredp (1 review written)
I purchased varifocal glasses and got the anti-glare and scratch protection coatings. The glasses scratch very easily and of a poor quality. I would advise people not to purchase glasses from Tesco unless you want poor quality glasses… Read Full Review
Written on: 02/11/2009
The eye test was OK but the dispensing was an absolute joke. No attempt to consider frame options, all they wanted was a quick sale and my money. I wouldn't go back to Tescos again....they may sell cheap fruit and veg...but dispense a pair of frames....forget it!… Read Full Review
Written on: 29/10/2009 by colinrog (1 review written)
I recently visited Tescos in Bradley Stoke, Bristol. I thought the staff were friendly and helpful. My free sight test was very thorough and took approximately 30 minutes. Well done Tesco I say, keep up the good work : )… Read Full Review
Written on: 28/10/2009
I WOULD NOT RECOMMEND TESCO OPTICIANS,THE AFTER SERVICE IS NON EXISTANT, GLASSES WERE FAULTY AND THE CASE THEY PROVIDED WAS TOO SMALL, WHEN I ASKED FOR A CASE THAT WOULD FIT THEY SAID THEY DID NOT HAVE ANY! ALSO THEY WERE MUCH DEARER THAN THE SMALLER OPTICIANS I HAVE USED BEFORE. I E-MAILED THE HEAD OFFICE BUT I AM STILL WAITING FOR A REPLY. I USED TO SPEND OVER £100.00 PER WEEK ON GROCERIES I WILL NEVER STEP FOOT IN A TESCO AGAIN. THEY SHOULD NOT BE ALLOWED TO SELL GLASSES, THEY SHOULD STICK… Read Full Review
Written on: 23/10/2009
I went to Tesco Optician in Colney Hatch in North London. I was very disappointed. I can not see properly with those glasses. Wrong prescription, wrong pupil distance measurement, started having headaches. The customer care is awful. After many visits I asked for a refund and was unsuccessful. Apparently THEY DO NOT GIVE A REFUND. Beware!… Read Full Review
Written on: 20/10/2009
I would like to point out the misleading free eye test at Tesco Opticians, Brislington Store, Bristol. Although advertised as a feeebie it is not the case unless you choose from their range.
If you do not choose from the limited range that is in the store you will be charged £10.00 and no prescription to use elsewhere.
Also this is not advertised very clearly.
Customer care is awful and would not recommend going there. I should of STAYED with Specsavers!… Read Full Review
Written on: 10/10/2009
I had a free eyetest at Tesco opticians at Great Yarmouth and could not fault it.
However,I chose a pair of varifocals which I liked and was told the prescription would fit in. After 2 weeks I had to go back in and have my pupil distance measured again,my glasses order was cancelled,another pair ordered as someone had written the distances down incorrectly. Another 2 weeks I didn't hear anything,went in,my glasses had just arrived. I couldn't see properly at all with them. I came home,tried… Read Full Review
Written on: 08/10/2009
Tesco just opened in Orpington and after an eye test i was told i needed varifocals. DONT BE FOOLED BY TESCO PRICES. They say they are cheaper BUT THEY ARE NOT!!. I saw their starting low price offer and one thing is clear once your're in there you wont want the rubbish cheaper spex they have. They tried to sell me £350 worth of spex!!! why would i want to go to a SUPERMARKET who sells potatoes and chicken to get spectacles for that price. All i wanted was a an inexpensive reading pair of… Read Full Review
Written on: 15/09/2009
Tesco Opticians has excellent prices and service… Read Full Review
Written on: 14/09/2009
Don'r be misled. I visited Tesco Opticians in SWales for specs - eye test fine - told Buy One Get One Free offer INCLUDED frames AND lenses. Chose frames cost £120 - great so far, but wait for the catch! When I came to pay for the two pairs, I was asked for a total of £360 - I was being charged, on top of the cost of the frames, £240 for "thinning of lenses" @ £120 per pair, If I did not have the lenses "thinned" I would have bottle type lenses [they even suggested - in order to placate my… Read Full Review
Written on: 11/09/2009
had a free eye test a tesco carrick fergus, only opened a few months, staff fantastic and very helpful, great value for money and great eyetest by optician. would definitely recommend, beat yet… Read Full Review
Written on: 07/09/2009
I went to Tesco Optians at Middlebrook and found the whole process brilliant. I was booked in for my eye test for a few days after popping in (while doing my shopping). The eye test itself was very professional - just as you would expect from any other opticians. After the test I was told that I didn't really need a new pair of glasses as my prescription has only slightly changed, but as I had already doubled up my clubcard vouchers AND the frames were buy one get one free I decided to get two… Read Full Review
Written on: 05/09/2009
Bought some glasses from the Tesco Opticians, Longton branch. Everything fine until AFTER they have your money, then if anything goes wrong you can forget it.
I have tried to get a refund/replacement on a nine month old pair of glasses after one of the arms fell of the glasses into my lap while driving. Was asked how I had been wearing them, suprisingly enough I was putting them on my face and looking through them, perhaps this was my second mistake, the first going to Tesco. All they want is… Read Full Review
Written on: 06/07/2009
I thought the test by the Tesco optician was fine. But when I picked up the glasses I immediately commented that they felt weird, but I thought it was because they were a slightly different prescription to the last ones. However after 2 weeks I am still struggling and the worst thing is the mid vision (ie for computer usage which is part of my job) is appallingly bad. I am suffering from headaches every day. Went to complain, but have to see the manager, and I will have to wait for a week… Read Full Review
Written on: 01/07/2009 by Idleburger (1 review written)
I would personally not recommend Tesco as a dispensing optician, although the staff are "friendly", they can not give accurate details of lens thicknesses. When the 1st pair arrived the lenses looked like the bottom of a milk bottle (remember "Brains" in Thunderbirds?}.
At least I got an immediate refund, I think the staff were themselves quite embarrassed at the glasses. I suppose it's horses for courses… Read Full Review
Written on: 19/06/2009
Tesco Opticians - good eye test as others have said, but no attempt to fit your glasses for you, so very uncomfortable and as I wear varifocals the position is quite critical. I was not impressed with the after care at all. … Read Full Review
Written on: 14/05/2009
Thorough exam at Tesco Opticians, very pleasant reassuring and efficient staff. Quick availabilty of my new glasses at a very reasonable price… Read Full Review
Written on: 24/04/2009 by faery (1 review written)
Awful after care! My eye test was carried out very professionally and the 2 pairs of glasses that I had chosen arrived quickly but, after 2 days of wearing were very uncomfortable. I took the frames back and asked to exchange them for a lighter pair and had to really battle to get an exchange. Tesco had £200 of my money and I was not able to wear my glasses and they did not want to swap them! Eventually I got an exchange but the staff member inisited that he would not exchange again even if… Read Full Review
Written on: 19/04/2009
Tesco Opticians service was excellent, the staff were great and my glasses were made in two days. Glasses arrived in store in two days when i was given an est date of 21 days for ultra thin varifocals with anti reflective coating. Brilliant!… Read Full Review
As rated by our community of reviewers
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