Reviews for O2 Reviews

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I was on a £15/month contract with O2 and when I decided to move to another provider, I was told that O2 will charge me £15 for the remainder of the one month that was left on my contract. I agreed as I wanted to move to another provider who were offering a much better deal.But now O2 ha ...

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after 2 yrs of being with vodafone I tried o2 and I am REALLY happy, I have everything I need and dont get unpleasant surprises

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I decided to try 02 PAYG on 22/12/2006 after being with Vodafone for many years to enable a better signal coverage area, we travel a lot being retired and use our motorhome to see as much of the U.K as possible. Being on 2 networks meant almost full signal coverage. Trouble is due to illness and pro ...

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I'm on an iphone 3g plan.

Often no reception on Friday afternoons/evenings and never when in the vicinity of a football game. It is unacceptable to not be able to make/receive calls or messages for 2 hours at a time.

Customer service is even worse than the reception.

Do yourself a favour and avoi ...

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Pathetic apalling customer service.
I am with O2 for littler more than 18 months through rubbish Phones for you. The phone was Sony ericson K850 i which is another rubbish phone which ahs always problem with touch screen and charging issues.
When my contract was over they din't even have the courtes ...

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I had to terminate my contract today after being bullied by the person at O2 complaints department in Leeds! He was forceful, aggressive and kept telling me not to talk over him when I wanted to get the facts through and explain the problem. All the phones I had with them were faulty but they did ...

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O2 is a Poor mobile broadband service. The connection constantly drops for no discernible reason.

There is very little guidance on how to set up the service on a Mac.

The main issue is really with the unreliability of the service; I never know how long it will take me to download something, an ...

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Well i was with 02 for 5 years, then i decided to experiment with the other networks i go back to o2 and can drive pretty much anywhere and can get a good signal with no call dropouts, also i find o2s payg tariffs very good value for money with lots of freebies to be had. i also find there customer ...

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People on pay and go with iPhone 3g or 3gs... Unlock your iPhone using the free softwares provided by Dev-Team and change provider because O2's 3G is ridiculously slow... Btw whoever sells software unlock method for the iPhones uses dev-team's softwares so never pay for it it's free always......

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I have been with O2 for many years now and have usually experienced fairly good CS, but this time they've excelled themselves! I think it depends on who deals with your 'case' as I've also had 'abrupt' conversations too.

This last time I'd returned a bad Pixon, was adviced to get the N96 from one ...