Reviews for Saga Car Insurance Reviews

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1.6 stars
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Saga Car Insurance Reviews

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  • grengds Rank: Lance Corporal 4th Jan 2009

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    Had a third party hit my car while parked up and unattended. Notified Saga next day who took all details told me as no fault arrange replacement vehicle told repairer would collect in two week so arranged replacement car for same day, repairer did not collect so I phoned them, not booked says they r ...

  • Guest 23rd Dec 2008

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    This service is absolute rubbish. God knows what would happen if you tried to make a claim. It took three attempts to change the reg number on my policy when I put a private plate on. After two attempts they have still not issued a new certificate to my wife who changed her car.

    They doubled my prm ...

  • mitchell1971 22nd Dec 2008

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    Saga customer ran into the back of me and drove off, followed him but he would not stop. Took his picture on my phone, reported it to the police. They are prosecuting him for driving without due care & other things but saga will still not deal with the claim SIX MONTHS ON!!!! He says he was not in a ...

  • itsme2000 22nd Dec 2008

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    Saga Insurance is specifically aimed at the over 50's but who alone knows how an older person would get through the nightmare of this company. I cannot tell you how much paperwork I have received, I have had to deal with 3 comapnies, Saga, Help Hire and Angel?And how long will it take for them to ge ...

  • muckypup Rank: Sergeant 7th Nov 2008

    Reviewer rating: 1 stars


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    I suppose you get what you pay for. Low price and poor service. Complaints to SAGA ignored although they still send me quotes for insurance. A three year warranty on repairs; what a joke. Saga are not in the business of customer care that's for sure.

  • LRWILLIAMS 17th Jul 2008

    Reviewer rating: 0.5 stars


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    If you need to make a claim, staff not very helpful and never ring back. Courtesty car never arrived. 3 weeks to repair my car?
    Never ever again will I use SAGA.

  • catherineday 20th Jun 2008

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    Saga offered us £450 less £200 excess = £250 for a comprehensively insured M registration VW Passat Estate TDI in very good condition after an Autoglass van bumped into the back because he was not looking where he was going.The Autotrader retail value of the car is £1,645 ...

  • Guest 28th Mar 2008

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    It seems Saga treat their own customers well, but are appalling when it comes to third parties! I m not the only third party to comment on here that Saga appear to routinely ignore their third party phone line (I have waited twenty minutes before giving up), rude reception staff who are only intere ...

  • getley Rank: Lance Corporal 19th Feb 2008

    Reviewer rating: 5 stars


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    Gave me a quote which I paid, they then wrote and said that they had overcharged me by %-60. They repaid this and added another '£10 with apologies. How many other insurers would do that?

  • KAISER13 28th Sep 2007

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    My car has been in with their recommended repairer SMS Cardiff for 3 weeks and still not ready, Saga don't have a procedure in place i.e. get an estimate, order parts then book vehicle in, they send an estimator in several days after your car has gone to the repairers then authorise the work several ...