Barratt Homes Reviews - www.barratthomes.co.uk

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★☆☆☆☆

“Once they have your money they don't care”

Written on: 07/12/2015 by Stricklandok231 (1 review written)

so many problems with our new build, been in there for a year now, and we still haven't got most of the issues resolved. heir customer services team are appalling, the work quality of their sub-contractors Simcott, is shoddy to say the least. … Read Full Review

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★☆☆☆☆

“After Care to Correct Defects”

Written on: 04/12/2015 by Gazzz (1 review written)

I am the second owner of a Barratt home which is now 18 months old. Some of the initial defects i queried have been dealt with including an incorrect fan in an ensuite, a fixing not installed to hold the WC cistern to a wall etc but others have been refused by them. One such matter is a split door frame where the UPVC has split full depth of the plastic front door frame thickness extending between two fixing screws at about 150mm long, plus two screws missing to each of the four hinges. Despite… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY. THEY CHANGE MIND LIKE...”

Written on: 03/12/2015 by LEEMCAVOY (1 review written)

WE WENT TO VIEW A PROPERTY WITH BARRATT PART EXCHANGE DEPARTMENT THEY AGREED A PRICE PAPER WORK WAS SENT FROM SOLICTOR STALLED AND STALLED WANTED TO CHANGE MOVE IN DATES, FINALLY FOUND OUT THAT THEY HAVE SOLD THE PROPERTY THEY AGREED TO SELL TO US TO ANOTHER CLIENT DUE TO (SALES TARGETS TO MEET) I AS A CUSTOMER WAS APPALLED TO HERE THIS. THE MANAGER DECIDED TO RE MARKET PROPERTY BECAUSE WE NEED AN ENTRY DATE SOONER. IN MY OPINION STAY CLEAR WASTED ALOT OF OUR TIME, WILL NOT USE THERE COMPANY… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 03/12/2015 by Dillanf428 (1 review written)

Really really bad customer service, never phone you back to deal with complaints. Would not buy from them again… Read Full Review

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★☆☆☆☆

“barratt let down ”

Written on: 29/11/2015 by Aniyahh220 (1 review written)

big letdown really, showers now broke for 6 days and nobody from barratt seams bothered at all , after 6 days of trying i still can not get anyone to come and repair it, the 5 years guarantee is not worth the paper it is written on , phone calls and emails dont work , totally ignored by barratt, office staff are useless … Read Full Review

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★☆☆☆☆

“customer service Southampton”

Written on: 21/11/2015 by tily (1 review written)

The most cheeky incompetent people I've every came across. I've had less stressful times in Afghanistan… Read Full Review

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★☆☆☆☆

“Be ready for Stress”

Written on: 01/11/2015 by eqTemple319 (1 review written)

I am trying to write this review as objectively as possible, however it is difficult with the experience had with them (and in the end I walked away it was that bad). This review is really comprehensive to give as much detail as possible. A brief overview is that I wanted to buy a house from them, I had deposit ready to go, and a further deposit upon completion, as well a mortgage agreed in principle but due to what can only be described as bullying tactics to either do as your told or leave… Read Full Review

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★☆☆☆☆

“Don't bother”

Written on: 24/10/2015

2 weeks ago; I requested a brochure - nothing I requested a viewing - nothing until I called the main UK number to get an appointment the following day. Followed by a late out of hours voicemail stating the property I was interest in had gone. I rang the morning of the appointment to discuss the help to buy scheme as I was stil interested. They weren't. Unfriendly and unhelpful. Despite not getting a brochure and being told the one property I was interested in is not available (despite… Read Full Review

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★☆☆☆☆

“Barratt employees view”

Written on: 15/10/2015 by Bobthechippy (1 review written)

Just a quick one I worked as a sub contractor direct to Barratt and believe me you would not believe some of the sub standard work that in my experience is rife on ALL Barratt sites… Read Full Review

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★☆☆☆☆

“Misold plot and refused to accept liability”

Written on: 05/10/2015 by CheatedBuyer (1 review written)

I reserved a plot after explaining to the rep that i needed a sunny garden as i was in a dark flat for 10 years. I was sold a particular plot with the promise of sun and a six month completion date of July 2015. The day after receiving my deposit i found out the completion date was set back to October. Two months later i was told the date was set back yet again to December. I was willing to tolerate this, however frustrated i was, as i thought at the end of it all i'd have my dream home for my… Read Full Review

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Frustratedlancaster's Response to CheatedBuyer's Review

Written on: 23/11/2015

Can you say which development this is - it seems like a familiar story to my own experience, the dates also tie up!

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★☆☆☆☆

“Rubbish, fault after fault that they never accept.”

Written on: 28/09/2015 by Lje23 (1 review written)

We bought our Barratt home in 2013' since then we have had to involve NHBC over 20 times. We have complained that the central heating does not warm the house and after hours of the heating being on the house is still feels cold. Barratt have constantly refused to accept that anything is wrong, the plumbers that they have sent out complain that any other company they work for just get the work done, were Barratt just want to put a plaster over everything and hope that you get fed up and will go… Read Full Review

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★☆☆☆☆

“Very poor quality”

Written on: 04/09/2015 by FinneganGoodman (1 review written)

Very poor quity house!!! We bought a 12 years old one. Everything except window fittings needs to be changed. Everything!!! I couldn't believe it's like a dolls house! We are fixing now everything from bottom to top. Everything is breaking and cracking... Never ever in my life I was so disappointed!!!… Read Full Review

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★☆☆☆☆

“plot 99, st. martin, looe, cornwall”

Written on: 19/08/2015 by LooeBH (1 review written)

This house's foundation has been dug through and it has been filled up with tarmac (yes, tarmac!).This can be seen in the kitchen. They may have forgotten to put the gas pipe in. The house is timber frame and the walls are all plasterboard - this makesthem extremely fragile. It has a 'double garage' where you can't fit even one car in because of the narrow doors. The back garden is very small and uneven. It does not have a sea view contrary to all the adverts… Read Full Review

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★☆☆☆☆

“plot 99 St Martin, Looe - don't buy it!”

Written on: 16/08/2015 by Natalyax96 (1 review written)

Plot 99 at St Martin in Looe is structurally unsound. The foundations have been undermined in the kitchen and the membrane punctured as Barrat forgot to install the gas. This is unlikely to have been well covered up by Barratt's building The gap was then filled with tarmac(yes tarmac!). The house is littered with manholes which are likleyto overflow and cause flooding (one house has already collapsed in the town as a direct result of Barratt's poor building practice). The 'double' garage is too… Read Full Review

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★☆☆☆☆

“Chaos, Incompetence, Delays, Lies, Unfinished,...”

Written on: 04/08/2015 by DoNotBuyBH (1 review written)

If you want peace of mind and a home, not stress and a permanent building site do not buy a BH. We are still waiting for our garden to be turfed after 5 weeks of moving in. Our moving date has been posted 3 times. Their reason was that we can not possibly move in before our house is completely finished. Well, when we moved in our house was a building site. We still have 30 things unfinished, broken or incorrectly installed about our house. They barely done any of the jobs that we requested them… Read Full Review

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★★★★★

“2nd Barratt home”

Written on: 17/07/2015 by dawntait (1 review written)

We bought our barratt home 12 years ago and have been very pleased with it I can honestly say we have had no problems with it what so ever! We had only lived in a detached house before so were a little worried about the sound proofing, it was much better than our detached house! We decided to downsize and have just bought and completed on a new home at Malbank waters Nantwich, everything from start to finish was done professionaly, nothing was too much trouble, the snagging was virtually non… Read Full Review

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★☆☆☆☆

“Major error on their behalf.”

Written on: 13/07/2015 by AdrianaKoenig (1 review written)

My parents decided to put an offer down on a house, the home owner accepted the offer and then the estate agency forwarded the accepted offer over to Barratt homes. As far as my parents were aware and the estate agency, the house was theirs. Later, my mother phoned regarding information on a wash machine only to discover Barratt homes didn't bother to process their accepted offer and now my parents have lost their dream home to another bidder and through Barratt homes incompetence. Now they… Read Full Review

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★☆☆☆☆

“Broken promises..., that'll be barrat homes”

Written on: 29/06/2015 by Miraclec1989 (1 review written)

The site we live on has different squads of builders day to day so no one knows what they are doing or what the previous squad had done. The 2 homes across from me have been getting built for over a year now, that's right.. Over a year, they have had roughly 10 different squads building and then pulling it back down. They haven't got a clue, it is laughable watching them. They are all little kids straight out of college with no experience. We have had the pavements ripped up outside our home… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 24/06/2015 by Meyer235 (1 review written)

Buying a Barratts home is the single biggest mistake I have made in my life. Here are just a few issues we have had. Not honouring promises made in the contract and misleading sales. Exposed wires around the plug sockets. Non-waterproof grout used in shower and bathrooms with obvious consequences. Incorrectly plumbed in Boiler, took 4 years for them to accept it was wrong and resolve. Poorly fitted patio doors with finger sized gaps. Refusing to replace, clearly the wrong size. Floorboards not… Read Full Review

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★★★★★

“Dont be put off by negative reviews ”

Written on: 19/06/2015 by Raelynn309 (1 review written)

After buying the house we looked at reviews we were worried thay we made a terrible mistake! Having now moved in for over 6 months i can honestly say that we had no reason to worry!! The site manager and the sales lady were extremely helpful before during and after we moved in! First of all we asked for skirting boards and plinths not to be fitted as we were putting our own flooring. The site manager didn't have an issue and even came back to fit and paint them free of charge when the… Read Full Review

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Ncfccrazy's Comment

Written on: 24/06/2015

Only been in 6 months? Give it time, initially, we were pleased with our home, but over time the work done on the property started to show itself. Come back in 4 years time and give us an update, Im sure it wont be 5 stars then

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