Barratt Homes Reviews - www.barratthomes.co.uk

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★☆☆☆☆

“No more Barratt home for me”

Written on: 10/06/2013 by unhappybarratthomeowner (1 review written)

Please do NOT buy Barratt Homes. From the start, the sales person was on her first day at work. She had no idea what to do. Her supervior was not very polite until she knew we had a few investments. Upon the date of handover, the wood floor popped, scratches on the walls and balcony door. The flat was NOT ready to move in. The Customer Service representative who promised and promised that things will be done by certain dates. Never happened. Her job is to promise but Not to deliver. The… Read Full Review

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★☆☆☆☆

“I wish i had never bought a Barratt house”

Written on: 06/06/2013 by essexboy71 (1 review written)

Firstly, the claim to offer 100% of the market value o my house if i part-exchange. They offered me £130k, but they were anaware that i had already had a valuation from the SAME estate agents a few days before who valued my house at £165k !!! Once i called their bluff they increased, and i eventually bought, even though i still didnt get the market value. As soon as Barratts got my money, the problems began. The happy, smiley customer service stopped immediately, and barratts became awkward… Read Full Review

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★☆☆☆☆

“Disappointment after disappointment.....”

Written on: 20/05/2013 by DJ_Fonte (1 review written)

We bought a Barratt Homes apartment nearly 3 years ago and it has been problem after problem since then. Within two months of moving in the roof caved in after heavy rain in the W/C, hallway and bedroom 2. This was dealt with fairly quickly but the work was rushed and very poor. We also had some personal items damaged during this time. When I picked this up with Barratts they suggested that I claim on my contents insurance. I told them this would put my premium up and it was a faulty roof so… Read Full Review

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★☆☆☆☆

“What a Joke”

Written on: 10/05/2013 by Ramsurn (1 review written)

My wife fell in love with one of their house. Just perfect in every detail. The house was on sale for £175.000 . Our house was worth £165 .000 for a quick sale. Although Barrats says that they offer 100 percent. What a joke. I don't know what their valuer valued our house for as he would not tell us, but they would only give us £130.000 for ours. I had our house revalued again by the same estate agent whom we bought it from and they insisted that we could get £169 .500 if we r not in a… Read Full Review

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★☆☆☆☆

“Barratt breach the Consumer Code for Homebuilders”

Written on: 04/05/2013 by RyanThomas2013 (1 review written)

Barratt quoted a service charge estimate of £1200 to £1300 in their marketing material when they knew the ACTUAL cost would be £2300.79. I took them to the Consumer Code for Homebuilders for an adjudication and got compensation. You can read the full adjudication at Honeybadgerblog.co.uk. Please get in touch if you need help with a similar issue… Read Full Review

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Uffizi's Response to RyanThomas2013's Review

Written on: 29/05/2013

Which property was it? Is it in East London? I just comitted to a Barratt Homes property recently and it will complete by end of 2014.

So, why the actual service charge is so far off?

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Ryanthomas2013's reply to Uffizi's Comment

Written on: 29/05/2013

It is GWQ in West London (Brentford). It was so far off because they simply published a completely false estimate - it really is that simple. If you go to [removed] you can read the claim I made and the subsequent adjudication made by The Consumer Code for Homebuilders ... who are themselves a complete bunch of jokers.

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Aslan84's Response to RyanThomas2013's Review

Written on: 24/03/2014

Hi There I am interested in hearing more about your experience. I bought a flat from them last year and they give me an estimate of £1232.00 for service charge. and this year they changed the management company with one they set up themselves and increased the service charge to 1395, and gave the pathetic excuse that the previous company forgot to account for the car park service charge. Please help with any advise, as I am taking them to court for this. many thanks

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Ryanthomas2013's reply to Aslan84's Comment

Written on: 13/07/2014

Hi Aslan - sorry for the slow response. In my case Barratt sold the property quoting a service charge estimate of £1300 but they were actually quoted £2300 by the management company 3 months BEFORE they started marketing the property. They then charged me £2300 at completion. The court process is still underway. It is quite a long process.

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★☆☆☆☆

“Terrible doesn't cover it!!”

Written on: 01/05/2013

Really wish I had done my research before buying! I persuaded my family to move for a fresh start, bigger home and a house I could move into without rushing to decorate or sort. It was supposed to be a happy time instead it's been 21 months of hell! The minor snags I cold live with and at first not a problem but once the last house on the estate was sold they were gone and we were forgotten. I've had roof tiles come off and damage my car but more seriously the edging of the roof is coming away… Read Full Review

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★☆☆☆☆

“nightmare”

Written on: 19/04/2013

I wouldnt suggest this company to anyone let alone a first time buyer like myself and my other half. This company has been a nightmare all the way through the experience pushing back the completion date further and further on a new build home. They gave us 2 working days notice untill the date we believed to be moving into the house that they could no longer meet the dates promised to us. I wouldnt give this a star but it was required to give at least one… Read Full Review

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★☆☆☆☆

“What a let down!”

Written on: 05/04/2013

we brought our first home four years ago using the first time buyers scheme, which at the time was a great idea.But we have had nothing but trouble since moving here and Barratt's our not very helpful with regards to contacting them.They ingore phone calls,letters and emails.The place wasnt finished once moved into and the build of the palce is very poor.Roof tiles have fallen off,taps have broken your name it.I would be very careful when thinking of buying a Barratts home!… Read Full Review

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★☆☆☆☆

“Not evan worth one star .. Discusted !!”

Written on: 02/04/2013 by MartikaO (1 review written)

My partner and i fell pregnant and wanted a home of our own, we moved in to our bran new barrett home 2 months ago today. And all we have had is non stop problems such as condensation and damp ! That hads cause terrible mold in less than 2 months, we have complained about the damp for a long time b4 mold became a problem and we have just been pushed from piller to post and have been ignored! Its damaged our wall, carpet and bed.. Not to mention the constant noise problems, so many corners have… Read Full Review

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Hayley198410's Response to MartikaO's Review

Written on: 27/12/2013

We having the same problem we had rising damp barratts did the work but the same thing is happening again it's not just us it was the whole site. Barratts don't want to know now nhbc will brush us off we r gonna take it further is it's not right It's been 4 1/2 yrs now we get mould in dress wardrobes under bed cots it's awful.

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★☆☆☆☆

“Terrible”

Written on: 31/03/2013

We ve just had an awful experience with them, don't buy with barratts!… Read Full Review

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★☆☆☆☆

“barratt apartments broad gauge way wolverhampton”

Written on: 25/03/2013 by stevenmorris1234 (1 review written)

i bought my apartment on the 4ft floor nov 2012 looks nice but very cold theres 30m gaps under all the doors in hall way heating is waste of time spoke to them bout my problems and all they can say il chase it up now its 25 march 2013 still not sorted wish i never bought the place… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 18/03/2013 by mylesmitch (1 review written)

I brought a new build apartment and had nothing but problems, leaks bad paint job, different paint used on doors. I have been in my home over a year and im still tying to get issues resolved. Their customer service is shi!t, the site team and office staff seem not to talk to each other. The build quality of the home poor. I will never buy another Barratt home… Read Full Review

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★☆☆☆☆

“daylight robbery”

Written on: 14/03/2013

You offered 90.000 on a house that is worth 110.000 do you think we would be stupid enough to take that offer or INSULT as i would call it, we could sell the house our self at that price and get rid daylight robbery… Read Full Review

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★☆☆☆☆

“director admits barratt build to minimum standard ”

Written on: 27/01/2013 by darrin1968 (1 review written)

John Lowe Barratt West of Scotland Construction Director admits "Barratt build to a minimum standard and my expectations are too high" We have had a nightmare poor quality, no customer services, abuse and lies from staff. 2 years on still trying to resolve issues all rooms have defects not enough hot water squeaking floors, cold rooms and ceilings down due to floods. From the sales lady to the directors they are all liars, they just want your cash then its *uck you. DON'T BUY UNLESS YOUR OFF… Read Full Review

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★☆☆☆☆

“Never buy a barrats home.”

Written on: 07/01/2013

I am appalled disgusted and literally on the verge of a breakdown because of this awful, lieing manipulating company. We moved in just over a year ago after a very nice lady sold us the property. Oh she was all smiles and everything was written down price wise, only for the prices to soon change,items we asked for weren't given. We moved in never the less, after that the problems just came and came, after a week of being in the full bedroom wall was covered in mould, it was reported and… Read Full Review

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★☆☆☆☆

“If Only I Could put no stars!”

Written on: 07/01/2013

Myself and my partner went to buy our first ever house, thought best thing to do would go with a large UK known company such as Barrats. They turned out to be lying manipulative time wasting cretins. When we first went to go and see the property the team were amazing, we left, explaining we had some thinking to do as this is easily one of the biggest decisions of our lives. We go back, and look at the house again and decide, yep, its the one for us, lets get it. So my partner and I go back… Read Full Review

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Niknaks14's Comment

Written on: 24/03/2013

That is terrible, but if i were you i WOULD NOT get a brand new house! I am with Persimmon and frankly, you will be jumping from the frying pan into the fire! Thay are all as bad as eachother - GET OUT WHILE YOU CAN!!!!!!!!!!!!!!!!!!!!

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★☆☆☆☆

“Barrats A Home Within A Hamsters Home Within a Shoe Box”

Written on: 09/12/2012 by barratsarecack (1 review written)

what can i say?? no more than stay away from the pitfalls of buying a barrats home - i speak from experience so trust me on this one. the properties they sell are basically overpriced shoe boxes - and with cold bedrooms - mine is like a freezer i sh*t you not!! not insulated against noise, poor workmanship finish, lies about service charge, lies about the future development of the neighbourhood (which they make up), lies about the development of the site, leave plots of land uncut when they… Read Full Review

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★☆☆☆☆

“Part Exchange Lies”

Written on: 30/11/2012

I hope this helps someone to not make the mistake we did We looked reserved a property and Barratt agreed to p/ex our property NOTE all paperwork stated sold as seen. Estates Agents valued our p/ex (£15000 below market rate as Barratt asked for a Fire Sale price, we have spoken to the agents you see) and wanted to market it straight way (we held them back ). We engaged a Solicitor recommended by Barratt,they completed all the contract paperwork before we had a mortgage or even a valuation of… Read Full Review

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★☆☆☆☆

“Fusion, Wolverhampton”

Written on: 24/11/2012

Purchased a 1 bed flat just over two years ago! After moving in I found a large number of the apartments had been sold to the social housing (council). In fact it's more than half! Non of these tenants nor the council contribute to the sevice charge thus I pay double what I should be paying! There is drug taking and anti social behaviour throughout the complex! I was totally miss lead and have recently found out the car park I use is'nt for the development I live in but for the new development… Read Full Review

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Molly_C's Comment

Written on: 02/04/2013

It's a horrible place - so cold and the corridor outside constantly smells of various substances shall we say! Was told I had a parking space but I don't and with the introduction of the double yellows under the archway now means there is no where to park! Would not recommend!

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Ihatebarratt's Comment

Written on: 23/07/2013

I was also told I had a parking space. I was even given the code for the car park at the back. However, once all the spaces were lines and labelled it became obvious I didn’t. When I questioned it with the, supposed, managing director he said I was never told I had a parking space despite him never being involved in my purchase at any point. Have you written to them? I am also sick of some of the people that live there and the people they attract to the development.

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Molly_C's Comment

Written on: 24/07/2013

It does seem to be getting worse - screaming and arguments in the car park and outside! I was also given the code for the car park but now have to pay the pub next door just so I can park my car safely and legally! Cannot wait to leave to be honest - I swear the place is falling apart - the windows leak and the cracks appearing are terrible. I don't trust the balcony at all so tend not to use it.

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★☆☆☆☆

“Never buy a home from barRATS”

Written on: 18/11/2012

Moved into a flat over a year ago. A lot of work needed doing, and still needs doing. Sme of the work has had to be done again and again and again. This is not good enough. Seeks on windows are all cracked..causing mould. Seals all around doors are cracked. Mould in bedroom living room bathroom and kitchen!!! Damp under Lino causing bubbling. Crack on the front of the balcony...very dangerous..will not open double doors because of this. The sales reps are all nice when trying to sell you a… Read Full Review

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