Flora Queen Reviews - www.floraqueen.com

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★★★☆☆
3.0 / 5
51% of users recommend this
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★★★★★

“it is beatifull”

Written on: 27/01/2014

I was surprizingly pleased to see that a buquet I ordered was even bigger than I sow on the picture, and there were additional flowers in the some gamma and collor! And it was delivered in perfect time in the morning with polate call in advance! Nice! I will use your service from now on and recomend you to anyone. Thank you! Leatlle dital I did not like- there was no option to say Who Is The Sender. That is all about it… Read Full Review

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★★★★★

“Sending Flowers internationally”

Written on: 25/01/2014 by tcousins (1 review written)

I have never sent flowers internationally. Using Flora Queen was easy. The flowers were delivered to the right place at the right time. My daughter sent me a picture and they were lovely. Thank you so much!… Read Full Review

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★★★★★

“The best ever service”

Written on: 22/01/2014 by Terrycw1949 (1 review written)

I have used Flora Queen for some years now and have never been able to fault their service. I often order last minute but they still manage to deliver on the day and on time. I have a close family friend in Romania and although I have the address. I do not have their current phone number. Flora Queen ask for a number so they can contact them if needed. They recently contacted me as I could only give my number. I explained the problem and it was sorted. They delivered, told me my friends farther… Read Full Review

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★★★★★

“Gret service thank you !”

Written on: 20/01/2014

Very efficient service, would definitely recommend FloraQueen… Read Full Review

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★★★★★

“My point of contact for international flower delivery”

Written on: 18/01/2014 by Fzsayed (1 review written)

I liked their flower selections and keeping their promise to deliver the gift timely. Their timely feedback was very helpful to follow up the delivery status . Even when they didn't found the receipiant they left him a message in the mail box to call them back. The customer services was another plus they Kept me posted of the delivery status until the gift was picked up by the receipiant . The only reservation that I had on the timely delivery is that they could have left the receipiant a… Read Full Review

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★★★★★

“Flora Queen -the best florist ! ”

Written on: 17/01/2014

Thank you very much for your professionalism , I knew I could count on you, you are the best ! The time I wanted the flowers to be delivered was very " strange " , after midnight or very early in the morning , but you delivered them on time, which was very important for us . Carry on doing this good job ! Congratulations from Bucharest , Romania !… Read Full Review

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★★★★☆

“LATE ORDER HANDLED VERY WELL”

Written on: 17/01/2014

I had a friend pass away on the 8th of January but was not notified about the funeral until late on 14th. The viewing was on the 14th with the funeral being held on the 15th. I contacted Floraqueen as soon as I found out to have them deliver flowers. As the viewing had already passed, Floraqueen professionally delivered the flowers graveside in time for the burial ceremony. Additionally, I was doing all this from overseas. I was truly impressed with how they handled the situation and made… Read Full Review

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★★★★★

“flowers for a friend”

Written on: 17/01/2014 by judith56 (1 review written)

i wanted to send some flowers to a friend but as i live in england and she lives in bahrain i had to find a florist in bahrain that had a website. i found the flora queen site and placed the order for next day delivery. the next day my friend sent me a message to say what marvellous flowers she had received. thank you flora queen… Read Full Review

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★☆☆☆☆

“Failed to deliver”

Written on: 15/01/2014

I ordered flowers last week to be sent abroad and to be delvered last Thursday to my daughter-in-law on the birth of our first grandchild. The flowers were never received. No note has been put through their door. Neighbours have not received the flowers. I gave the e-mail address of the recipient, as requested. I have e-mailed Floraqueen and received no reply after 48 hours. I don't know what else to do. I assume the money has been taken but we have received NOTHING. I am so sad because this… Read Full Review

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★★★★★

“Great Service”

Written on: 10/01/2014

Dear Floraqueen, A big THANKYOU from Cape Town, South Africa, for delivering on time as promised, beautiful Christmas flowers for my daughter in Palmanova, Mallorca. Best wishes for you and a wonderful year 2014. The order was delivered on time during one of the busiest seasons of the year. Well done. … Read Full Review

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★★★★★

“FloraQueen highly recommendable ”

Written on: 08/01/2014 by tomwinter (1 review written)

From the online order to the physical delivery FloraQueen scores 10 out of 10 in my book - highly recommendable - BIG THANKYOU from Tom in Hamburg, Germany for the beautiful bouquet delivered to Boksburg on Christmas Eve. BRAVO!… Read Full Review

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★★★★★

“Flowers were delivered later in the evening. Actually...”

Written on: 07/01/2014 by bopop (1 review written)

Flowers were delivered later in the evening. Actually timing was perfect and flowers were wonderful. I am completely satisfied. Thank you, bp… Read Full Review

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★★★★★

“Best service ever!”

Written on: 04/01/2014 by caggle123 (1 review written)

I have just received an email photo of the flowers from my Son, telling me that his girlfriend was really pleased with them,the arrival being perfectly timed. They look lovely in the photo and I would like to say a big thank you to you for your excellent service and customer care, especially calling me back after the screen locked before the payment had gone through to make sure I still wanted them. Highly recommended service, satisfied customers all round! … Read Full Review

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★★☆☆☆

“Failure to deliver”

Written on: 02/01/2014

About 10 days before Christmas, I placed 2 orders to deliver flowers to the same city in Brazil (the 2 addresses about 3 miles maximum from each other). Flora Queen delivered one but on December 23rd I get an e-mail saying that they do not delivered in the other location and asking me to choose another city in Brazil. ???? Needless to say that on December 23rd I could not get anyone else to deliver flowers for Christmas. Flora Queen never bothered to reply to my e-mails and just refunded the… Read Full Review

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★☆☆☆☆

“Horrible delivery service and an even worse customer...”

Written on: 27/12/2013 by AndreasSB (1 review written)

I originally received a call from FloraQueen to tell me that they would not be able to deliver my order on the requested date but would reschedule several days later and agreed to contact me by phone to confirm the delivery on the later date. However, the next contact was by email two days after the rescheduled date and now the day before Christmas notifying me that the order will be delivered. Immediately following that email I received an email stating the order has been cancelled and I… Read Full Review

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★☆☆☆☆

“NO ON TIME DELIVERY, ZERO CASTUMER SERVICE”

Written on: 21/12/2013 by reza_nl21 (1 review written)

I order flowers from them and they suppose to deliver it on dec. 20 of 2013 and they did not deliver it then they I called them and they call me me back they said they will deliver it on Saturday December 21 first thing in the morning which still they did not deliver it and I contacted costumer service and they said they are investigating about the delivery. my order still not delivered and there is no respond back from costumer service. so when they want to deliver it I don't know and is non… Read Full Review

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★★★★★

“Very well done!!!”

Written on: 14/12/2013 by yelkovan (1 review written)

Thanks!!.. I would like to thank you for your fantastic service on delivery of order Nº 20569502. Here is the comment of my friend about your work : "... thanks for the wonderful flowers! Great arrangement and colorful! good job fom this shop!...". I wish whole FloraQueen team all the best! Best regards. Nuri Yelkovan… Read Full Review

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★★★★★

“fantastic service!”

Written on: 06/12/2013

Thank you so much for your service. I was very pleased with your on-time delivery and keeping it so personal. My friend liked the flowers very much. Blessings… Read Full Review

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★★★★★

“beautiful fruit basket”

Written on: 02/12/2013

Recently sent this to our friend in Holland as a get well present.She was totally delighted and was very pleased that she could use the accompanying basket to hold towels in her newly installed cloakroom. Two presents for the price of one. Thank you Flora Queen… Read Full Review

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★★★★★

“You're great!”

Written on: 02/12/2013 by BobbyPR (1 review written)

Through you I could make happy a loved one who is far away from where I am. You make the people smiling. Thank you very much!… Read Full Review

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