Flora Queen Reviews - www.floraqueen.com

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★☆☆☆☆

“Be careful! No delivery!”

Written on: 14/02/2015 by HaidenAguirre157 (1 review written)

Even if the site seems OK don't get fooled. This firm is a scamer. I made an order of the flowers to be delivered in Luxembourg. It was not delivered at the date of delivery and I wasn't informed about it. Moreover when I checked the status on their site - it was "delivered". My Valentine's Day surprise was ruined! I learned it from the girl asking a few days later if she got anything or not, of course she didn't. I wrote and called Floraqueen customer service many times, but no answer at… Read Full Review

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★☆☆☆☆

“Don't order from flora queen ”

Written on: 04/02/2015 by 166Garza (1 review written)

I ordered flowers for my daughter in Australia as a gift to congratulate her for a promotion. Although the flowers arrived on the day promised once she opened the packaging she found they were badly wilted. She felt so sorry that I had been ripped off that she would not send me a picture. She tried cutting back the stems but this did not help. I spent £60 in total including £9 delivery which seems expensive considering the flowers were suppoed to be from her local area ( Melbourne). From her… Read Full Review

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★☆☆☆☆

“MUM'S 80th ANNIVERSARY FLOWERS NEVER DELIVERED”

Written on: 03/02/2015 by acpinto (1 review written)

Living far from her, I ordered 24 hours in advance some handsome flowers for my mother. The birthday is gone and no notice of the flowers, mum thought that I had forgotten... Floraqueen did send me like 5 e-mails announcing the delivery, but the flowers were never delivered. Terrible UNRELIABILITY, I regret so much that I picked this company instead of the regular ones. I shall tell all my acquaintances to avoid this company… Read Full Review

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★☆☆☆☆

“Different Bouquet To What I Had Ordered”

Written on: 18/01/2015 by julieforster1961 (1 review written)

Ordered flowers from website to send to my son in Australia but he received a completely different bouquet to what i had ordered - no where near as many flowrers as there should have been plus ones in the bouquet that were not in the one that i had choosen from their website. It was not cheap either as i paid nearly £70 for the flowrers. I emailed to complain and after going backwards and forward with them for a few weeks i was asked by them to email a picture of what was actually received -… Read Full Review

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★☆☆☆☆

“Delayed delivery for a week!!”

Written on: 12/01/2015 by What9080 (1 review written)

I ordered flowers Floraqueen promised to deliver BEFORE Christmas as a Christmas gift & they were delivered JANUARY 5 th !!! When they did not deliver on date, I tried to cancel the order but I was totally ignored. DO NOT order from the… Read Full Review

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★☆☆☆☆

“Delayed delivery for a week!!”

Written on: 12/01/2015 by What9080 (1 review written)

I ordered flowers Floraqueen promised to deliver BEFORE Christmas as a Christmas gift & they were delivered JANUARY 5 th !!! When they did not deliver on date, I tried to cancel the order but I was totally ignored. DO NOT order from the… Read Full Review

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★☆☆☆☆

“Took my money and no flowers delivered ”

Written on: 11/01/2015 by Anabella366 (1 review written)

I ordered a 62 euro bouquet and chocolates to arrive before new year for my parents in Spain and the company have delivered nothing. They sent one email saying nobody was in which is a lie. My let them know that was not true and they now refuse to respond to any communication so I have been forced to lodge a PayPal dispute. beware of this company… Read Full Review

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★☆☆☆☆

“Total Rip off – THEIR WEBSITE IS MISLEADING ”

Written on: 08/01/2015 by DemarionBurnham (1 review written)

Ordered a premium size of wide variety daisies for my sister’s birthday, it looked amazing on the picture. The actual flowers looked cheap and tiny in comparison to what was advertised on their website. The premium size had the highest cost so you would think to get a similar bouquet as was advertised. The flowers did not look £43 (not including £8 delivery) I paid for but more like supermarket’s own daisies for £6. It was a total rip off! Customer services have refused to give me a… Read Full Review

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★★☆☆☆

“Good website. Flowers delivered a little late and...”

Written on: 27/12/2014 by Robinsoncx26 (1 review written)

Good website. Flowers delivered a little late and limp. Not enough flowers for the price. Communication by email-received replies. The company wanted photos to be sent and as they were a gift I said no. Eventually they insulted me by offering 7 euros off my next order! very poor customer service and not really thinking about long term custom. I would never use them again. They did acknowledge that they could see I was "disappointed"and that was when 7 euros was offered. I have declined the 7… Read Full Review

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★☆☆☆☆

“Strange kind of delivery”

Written on: 17/12/2014 by Fagan451 (1 review written)

Flowers looks dead. Delivery guy didnt call to presented number of recipient!! He just put paper to mailbox even reciepient was waiting for delivery... Ruined present. Can't recommend!… Read Full Review

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★☆☆☆☆

“UNRELIABLE AND UNPROFESSIONAL”

Written on: 19/11/2014

STAY AWAY!!! I would never recommend this company to anyone and will never be using them again! Wanted an international delivery. Didn't deliver on scheduled day (for a death in my family), I had to chase them to find out if the flowers had been delivered, only to find out they hadn't been.. replied to express my frustration and the reason the flowers were sent.. didn't even get an apology for not delivering (or a message of condolence at the loss)!! They rearranged the delivery.. for 2 days… Read Full Review

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★☆☆☆☆

“Terrible Company AVOID!!!”

Written on: 07/11/2014 by Gavinm366 (1 review written)

Ordered flowers for my friend in Alicante on 3/11 to be delivered the next day. Nothing arrived. Email from Flora Queen in the afternoon saying recipient was not recognised at the address!! They're saying I entered the wrong address. I didn't. I have double checked. I've spent all day yesterday, and all day today trying to get a response out of them. Nothing at all..... AVOID LIKE THE PLAGUE… Read Full Review

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★☆☆☆☆

“still not here”

Written on: 01/11/2014 by andywilson73 (1 review written)

even though we live in alicante, tracking note says they where sent from barcelona, if we ever do get them, cant imagine what state they will be in,if we ever get them,what a bunch of clowns ,65 euros down the drain,,,please save your money ,,go elsewhere,,trust me you cant get any worse ,try somewhere else… Read Full Review

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★★★★★

“Excellent service ”

Written on: 21/09/2014

I want to say a very big THANK YOU to Flora Queen. The flowers were beautiful and chocolates were also nice. Excellent presentation! I was panicking a little thinking they may not be delivered in time, but there was no need as Flora Queen delivered them on the right time, and my friend sent me a photograph of the flowers, they looked exactly as shown on their web site, in one word "beautiful" plus my friend was very very happy! - main thing!! Definitely I would used Flora Queen again. Much… Read Full Review

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★★★★★

“superb very happy deivery and presentation perfect .”

Written on: 21/09/2014 by Bennettuj354 (1 review written)

Very happy would certainly recommend. Presentation petfect beautiful the packaging petfect can not fault a thing… Read Full Review

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★★★★★

“Reliable and trustworthy”

Written on: 17/09/2014 by Hickmanzg1964 (1 review written)

This was my second time of ordering the flowers through Flora Queen and I cannot recommend them enough - amazing customer services, beautiful flowers and super quick delivery. I've recently used another florist and the order went so awfully wrong that it made me realise that it's better to spend a bit more but get a reliable and quality service. Will be using Flora Queen again in future… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 17/09/2014 by SA103 (1 review written)

Do not bother with using Floraqueen, they delivered before our anniversary date and what was delivered was rubbish, even the hotel reception apologised for what had been delivered (bless them), Since my experience with Floraqueen I've read the reviews on emailing them and they appear to be true, they will NOT reply when theres a problem, its always a bit of a gamble with dealing with internet based flower companies as they obviously use sub contractors to supply and delivery and I suppose they… Read Full Review

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★★★★★

“Quick delivery, professional and friendly customer...”

Written on: 17/09/2014 by tarkyl (1 review written)

I am a norwegian and met my brazilian girlfriend half a year ago, she is living in Brazil. And I wanted and still want so send her some flowers and other gifts from time to time to remnind her of my feelings towards her. And one evening I came across FloraQueen by googling, and I did not regret! I ordered, and after ordering I was not sure of the brazilian adress system, and sent a question to customer support including a .jpg image of my girlfriends adress. And a wish to add a personal… Read Full Review

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★☆☆☆☆

“Waste of money!”

Written on: 11/09/2014 by Kobie1 (1 review written)

I have never been more disappointed with a florist. I paid an extra £8.00 for delivery on a Saturday before 14.00. The flowers arrive Monday night! I ordered pin k and yellow roses and a bunch of white roses were delivered. Unfortunately the person receiving the flowers do not like white roses as it brings back sad memories! For 2 weeks I have been begging Floraqueen to resolve this and I have had nothing but excuses that they have to contact the florist. Surely they can pick up the phone and… Read Full Review

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★★★★☆

“OPINIA”

Written on: 07/09/2014 by AllanBuchanan (1 review written)

POLECAM FLORAQUEEN WSZYSTKIM, KTÓRZY CHCĄ ZROBIĆ PRZYJEMNOŚĆ BLISKIM, MIESZKAJĄCYM BARDZO DALEKO. KWIATY I MASKOTKA DOSTARCZONE. JEDYNY PROBLEM, TO OPÓŹNIONE PRZESYŁKI I CZASAMI WYDŁUŻONY CZAS KONTAKTU Z OBSŁUGĄ W RAZIE PYTAŃ… Read Full Review

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