Flora Queen Reviews - www.floraqueen.com

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★★★☆☆
3.0 / 5
53% of users recommend this
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  • Value For Money

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★★★★★

“On time, great products, friendly website, great...”

Written on: 08/08/2014

Never had a problem with flora queen! They find the address, source locally for best produce, and have a great rewards program! I have sent flowers to Germany and Ireland and each time I saw amazing produce and happy feedback from the girlfriend. If I keep receiving service like this I will keep using flora queen until I can finally get flowers for my lady from the flower shop on the corner. :) Try it out today!… Read Full Review

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★★★★★

“Flowers successfully delivered to Ecuador! :)”

Written on: 08/08/2014 by DonovanGoodwin (1 review written)

I ordered orchids a week before delivery. On the delivery day, they emailed me that my order was being prepared and received another email confirming that the flowers have been delivered. Im very happy with the service. I will def recommend Flora Queen to everyone! The recipient absolutely loved the flowers! Thank you!… Read Full Review

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★☆☆☆☆

“just happened...”

Written on: 07/08/2014 by KarlyMeredith (1 review written)

spent 66quids for flowers, chocolates, card and two lil teddies. flowers so much smaller than the description, chocolates other flavour and brand of it, card hand written (i have not asked for this) but especially i have ordered two lil teddies and it arrives an ugly one. first and last time with them… Read Full Review

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★☆☆☆☆

“not delivered”

Written on: 07/08/2014 by l.s.palmer (1 review written)

ultimately I was told the address did not exist. "We cannot go ahead with the order" I asked to cancel the because it was the only one and correct address. "Come and pick the flowers up from the nearest town" they said! Completely unacceptable service… Read Full Review

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★★★★★

“Really happy with the Service in the End”

Written on: 05/08/2014 by ywBerry472 (1 review written)

I recently ordered a delivery of some white orchids to my girlfriend in Austria. My girlfriend and I are extremely happy with the service. One of the employees tried really hard delivering the flowers on time and she did a great job. She tried to deliver the flowers multiple times throughout the day. When my girlfriend was unable to receive the flowers or her call, the employee took the initiative to look up her family's phone numbers (which was not outlined in my order). when my girlfriend… Read Full Review

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Pdo14268's Comment

Written on: 06/08/2014

You must be an employee or marketing company paid by Floraqueen. Floraqueen is the worst company for delivering flowers . google complaints floraqueen trustpilot

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★★★★★

“work well to get it right ”

Written on: 03/08/2014 by TalanRobles (1 review written)

The order i had placed was awful not what i wanted,but got in contact with. Customer service right away they handle it like pro's fixed it immediately.I would recommend them to anybody.the staff is very professional about doing it fixing there problem's thumbs up… Read Full Review

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★★★★★

“very organized, easy to use and efficient!”

Written on: 02/08/2014 by haerinax (1 review written)

I was very happy with floraqueen because there was no fuss or mess with my order or delivery. I have used other flower websites before and they failed to have the flowers I requested and responded to my emails late. Floraqueen had excellent customer service and its website was very easy to navigate. I am very happy with my floraqueen experience. I also liked the broad range of the flower selection. In the future however I would like to customize my own boutique of flowers. Also I would like to… Read Full Review

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★★★★★

“Great Service Recovery”

Written on: 01/08/2014 by caelleighdowner (1 review written)

I recently had to purchase some flowers for my boyfriend's brother's funeral in Mexico, even though I live in USA. I finally found a website with good prices and time limits, so I made a purchase. I realized that I needed to change the date so I emailed them and they changed it. The date was changed, but to the wrong month. I emailed again, and got the date changed and received a phone call to make sure the change was correct. I appreciate their ability to work so quickly (about 1 day for an… Read Full Review

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★★★★☆

“convenient and smooth service”

Written on: 27/07/2014 by 147Jordan (1 review written)

I really impressed by swift and accurate delivery. Thank you… Read Full Review

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★★★★☆

“Smiles Miles Away”

Written on: 25/07/2014

I sent flowers to a loved one in Denmark and they had the desired effect. The smile was as bright as the flowers I sent. Thanks to Flora Queen for this wonderful opportunity to touch a loved one miles away. Norm… Read Full Review

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★★★★★

“very good job done!”

Written on: 25/07/2014 by rogrant (1 review written)

Flora queen made sure my sister got her flowers.. Nobody was home at first but flora queen made arrangements for delivery and a week later the bunch of flowers was fresh and beautiful! My sister is thrilled with them and I really did make her day! The customer care team were fantastic... I'd recommend them to anyone and I'd use them again!! Thankyou flora queen team… Read Full Review

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★★★★★

“A bouquet of sparkling flowers”

Written on: 12/07/2014 by cdChilders412 (1 review written)

First bouquet was a poor one without brio being in inadéquation with the picture of démonstration, leaving me with an anger because it was à bouquet for my 35's daughter. After contacting FLoraqueen, writing How deceived I felt, they dispatched immédiately a orange bouquet Which my daughter and I enjoyed… Read Full Review

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★★★★★

“flowers to Romania”

Written on: 11/07/2014 by silvershadow1 (1 review written)

Just wanted to say how happy I was with the flowers I sent to my girlfriend in Bucharest, Romania. They were well received by my girlfriend, who is a professional flower grower, she said they arrived in perfect condition the was lots of them and she got them when I was promised she would. I have recommended flora queen to all my friends, and I will be using them in the future… Read Full Review

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★★★★★

“Brilliant Floraqueen”

Written on: 08/07/2014 by Carlson191 (1 review written)

This was a gift of bouquet of flowers, a bottle of bubbly and a box of chocolates to a dearly loved relative living in Spain who had reached a "memorable" birthday. The delivery was difficult, due to their living out in the sticks, but was carried out without a hitch. The recipient was absolutely delighted and Skype was very busy for a long time as she expressed her feelings (drinking her bubbly at the time!!) The bouquet had been made up exactly as the illustration and looked superb on Skype… Read Full Review

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★★★★★

“Unbelievable service delivery”

Written on: 07/07/2014 by Zoieq1990 (1 review written)

I wanted to send flowers to a very special woman who was in the Netherlands for a conference. I only had a two day period in which to get them to her before she was due to fly back to Australia. As I was in Australia, it was a little difficult if not somewhat confusing as to how to get the flowers to her in time. There was also some confusion with the address of her hotel in the Netherlands however the Flora Queenwebsite and in particular the online booking procedures made it very easy. The… Read Full Review

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★★★★★

“The flowers were exactly as I ordered. Delivery was on...”

Written on: 06/07/2014 by Beebe253 (1 review written)

The flowers were exactly as I ordered. Delivery was on time, just rescipient wasn't home, so I got a phone call to let me know that recipient wasn't home and had to be contacted. Emails were always replied to about my concerns. The service is great and the flowers are amazing and fresh… Read Full Review

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★★★★★

“I felt very happy since the day was very special for me.”

Written on: 04/07/2014

I felt very happy since the day was very special for me. It has to be delivered on the same day, and you did it. You made my day. Really happy… Read Full Review

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★★★★★

“Fresh ,efficacy with the attention to details .”

Written on: 04/07/2014 by Laminema (1 review written)

I am thankful to flora queen that made my loved one very surprised on her birthday day the flowers was beautiful , the candies was great , age just wonder how it was possible , I live in Montreal canada , she live in omsk Russia it's so far just a trip is taking more then24 hours , I made my order at flora queen then they chip it on time))) thank you so much I am sure I am going to use the service soon))… Read Full Review

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★★★★★

“Flowers for a friend in Bucharest”

Written on: 04/07/2014 by Ulbesky (1 review written)

I was really impressed with Flora Queen's web site - very easy to navigate and find exactly what I was looking for. There was an excellent choice of floral designs to choose from, and a good range of prices too. The roses I chose were excellent value for money. Placing and paying for my order was straight forward, and I received immediate email confirmation, with further feedback as my order was processed and when the flowers were delivered the next day. When I contacted their customer… Read Full Review

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★☆☆☆☆

“poor service poor quality and poor acut service ”

Written on: 01/07/2014 by willppuk (1 review written)

never again will i use this flower delivery (non) service .flowers were delivered too late and of poor quality ( old flowers).response from customer service was negative . save your money or use a service with quality… Read Full Review

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