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Written on: 22/03/2011 by bew6988 (1 review written)
best online shopping experience so far. wide variety of flowers and creative arrangements to choose from. website was well designed and user friendly. purchasing process is fast and simple. customer support was very helpful and prompt as well. I made a special request to change the delivery time and was swiftly given acknowledgment and the information on my account page was updated immediately as well.
overall, great service with great people behind it. FloraQueen allowed me to make my… Read Full Review
Written on: 02/03/2011
I have used many different ways to easily send flowers across America in the past (in stores, phone orders, and online), but on this occasion I wanted to surprise my wife who was visiting Italy with a tour group. How was I going to get flowers delivered to a Guest House in the middle of Rome with only 1 day's notice? I took a chance with Flora Queen after checking out many websites and finding theirs to be the most encouraging international delivery service. The flowers were arrived perfectly… Read Full Review
Written on: 02/03/2011
The worst! I ordered flowers for a death in the family and they NEVER delivered. Horrible company and it took days to get my refund. I give this company ZERO stars but I had to fill one in to leave this review… Read Full Review
Written on: 17/02/2011
Hello, everyone at Flora Queen can stand proudly be their name because they are the queens among all the distributors of fresh flowers.
I am loyal customer for more than one reason. Beautiful flowers, delivery on time with superb presentation and 100% helpful customer service who do their utmost to keep their customers happy.
… Read Full Review
Written on: 16/02/2011
DO NOT USE THIS COMPANY FLOWERS DID NOT ARRIVE. SHOULD YOU MAKE A MISTAKE AND ORDER FROM THEM MAKE SURE YOU DO A CHARGE BACK ON YOUR CREDIT CARD.
DO NOT USE… Read Full Review
Written on: 16/02/2011 by DmitryS (1 review written)
I always send the flowers by the Flora Queen to my girlfriend and relatives. This company provide quick and trustable service and always the fresh and beautiful flowers. Also I can say that the possible troubles with the order (if any) are always quickly solved by the customer service of the Flora Queen.
Also I greatly adore the huge discounts provided by the Flora Queen to the long-term clients.
Thank You for the service and quality.
Moscow, Russia… Read Full Review
Written on: 15/02/2011
I've been using the website for almost two years to send flowers from Bulgaria to my colleagues in Lithuania. Every single time everything was just perfect. Delivery on time, even on Valentine's Day, which happened to be Sunday last year. Customer service is quite friendly and replies quickly. Oh i almost forgot how generous they are for their regular customers offering discounts up to 20% on their whole selection of amazing flowers. Be sure to see for yourself, you'll find something to make… Read Full Review
Written on: 15/02/2011
I live in the US and sent a friend flowers in Germany, Floraqueen was amazing! Not only did I get a phone call from a gushing sister, who couldn't stop raving about the flowers she received...I also saved face because I ordered them relatively last minute.
Delivery was fast, efficient and reliable. The flowers were beautiful, and the price was fantastic. If you're looking to send anyone flowers, Floraqueen is the best!… Read Full Review
Written on: 09/02/2011
I paid for flowers and a box of chocolates to be delivered. The flowers were delivered but not the chocolates. I have been attempting to find out from FloraQueen what has happened to the chocolates and to get a refund but there is no reply from the customer services and no contact number. I most certainly will not use this service again as there are more relaible florists on line with a better customer service reputation… Read Full Review
Written on: 05/01/2011
Used them once last year, there was a slight delay, but in the end the flowers were received and well liked.
Sent a 70' bunch of flowers to the same person again this year (Paris). I ordered them on 29 December to be delivered on 30 December. Floraqueen confirmed delivery on 31 December. It's now 5 January and nothing has been delivered.
Apparently the florest telephoned and left a message (there was no message on the answer phone) and this equates to "flowers delivered" on the Floraqueen… Read Full Review
Written on: 04/01/2011
It was good first time. Second time was a big failure. They however refunded the order amount so I decided to give them another chance on new years. Unfortunately the flowers were delivered to some neighbour without any note left for the actual recipient.
They have a pretty good website and decent and nice customer service but they should know they are doing business and they should know when to stop working with a bad local florist after two big problems. Otherwise they just lose a customer… Read Full Review
Written on: 31/12/2010
Poor service from floraqueen, I sent flowers to a relative in april, they never got them and I had to get the resent at floraqueens expense. Today (31dec 2010) I got an email saying that they flowers had been delivered. I should shope so they were ordered back in april ! Will never ever use them again !… Read Full Review
Written on: 17/12/2010
So very disappointed, I ordered the Pink Lady medium sized bouquet for $61 US.... My mum turned 59, and I only ordered lovely (I hoped) flowers for her. It's international, so you are quite limited in choices.
It's two days after it should have been delivered, and still no response from them, I guess I will just dispute the charges and try to get it back from PayPal now. Nothing showed up, I don't even know if they sent an order request to a local florist... Imagine my mum's disappoint… Read Full Review
Written on: 09/12/2010
Paid $200 for 24 long stem roses, and got 21 cheap looking roses... Customer service would not respond to my email… Read Full Review
Written on: 27/11/2010
I read all the bad reviews after ordering and I was feeling pretty anxious, but the flowers were delivered on the date, and they weren't bad. I ordered them from Canada to Japan to my girlfriend, and I think this is what's happening with all the people that had bad experiences with this service.
You should first really know where they can send to and then think about the country you're sending it to. Honestly, if you're ANYTHING to Russia, I would be suspicious. In fact I wouldn't even trust… Read Full Review
Written on: 30/09/2010
Ordered flowers online from Canada for the first time using Floraqueen.com to be sent to a cousin in Portugal and only read all the bad reviews after I placed the order. Received emails confirming the order and that the local florist was located but yet to receive delivery confirmation email. But my cousin confirmed that she did receive the flowers and at exactly when I wanted to have them delivered. Judging by her reaction, the flowers were really nice so no complaints on the product… Read Full Review
Written on: 18/09/2010
This is a second email requested so they could see the pictures of the flowers sent: Dear Ms. Canalis ... here are the pictures of the floral arrangement sent. Not much like the picture on your website. Only three sad looking daisies, six roses that are in different phases of bloom, no baby breathe and very few ferns. NO upgrade that I can see. Also not even put together very well and looks droopy. It just made us feel so sad to see these pictures when our son-in-law brought them back to… Read Full Review
Written on: 09/08/2010
Dear Team of Flora Queen,
my girlfriend in Thailand was very very surprised to get flowers at her birthday from me, because i live in Germany and she did not think i can do her a gift like this.
the flowers make her very happy and she said many thank s to me and to the team of Flora Queen!
This is exactly what i want do now.
Mna Thanks for this wonderful flowers you delivered to her, in time as i want and you make a big surprise for her.
Thank you very much!
Hans-Peter Stocker… Read Full Review
Written on: 02/08/2010
If it is possible i would not give any star for this service. I searched for an Australian Florist and cazme up with this site. I saw a bunch of flowers for $54! This looked a good price as i thought it was in Australian Dollars! It did not sazy that it was in US Dollars! This is misleading!! Worst of all when the invoice came it was 54 Euros when converted to £'s was 45. That was poor value for a small posy of flowers!!! I will never order from these peopel again as i feel so badly cheated!!… Read Full Review
As rated by our community of reviewers
" 4 days late, no chocolates, wilted flowers " Read More
" THIS PLACE IS AN ABSOLUTE JOKE " Read More
" Not the freshest flowers. " Read More
Written by Puddingsmum
" Good customer service, happy friends " Read More
Written by ShannonCarson
" AMAZING Delivery within the hour!!! " Read More