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Written on: 01/07/2009 by valdi (1 review written)
The flowers delivered By FloraQueen in Ekaterinburg to my girlfriend were completely dried by the time of delivery. The florist who represents RussianService.com has told her that flowers were delivered according to money allocated by Floraqueen. Disgusting service!… Read Full Review
Written on: 29/06/2009 by alfredo1 (1 review written)
FloraQueen uses another florist website in Vlaivostok: RusssianService.com to deliver their orders in Russia.
The flowers I sent to my girl died the delivery day!
I contacted FloraQueen and they just said they will look into this but nothing happened for over 3 weeks now.
I will have to dispute the charge with my bank: Flora Queen never redelivered flowers and my girl thinks I disrespected her.
This affected our relationship… Read Full Review
Written on: 25/06/2009 by tmoreno (1 review written)
I send a bouquet of flowers to my mum in Spain with Floraqueen and all is perfect! My mum was surprised and She loves them! It was a fast delivery and I have no problems with them.
I think it 's very simple, nice and easy web to send flowers.
Sure that I will use it again!!… Read Full Review
Written on: 10/06/2009
Flowers from Flora Queen that I ordered for for Mother's Day arrived half-dead, florist wasn't even local, did not deliver at time I stated, will not refund… Read Full Review
Written on: 08/06/2009 by PatrickAK (1 review written)
Order Flower Arrangment, chocolates and a Bear to be delivered to my wifr on her Birthday at her desk when she was working.
Now I placed the Order of the 28th of May, gave all needed information, address, name and also a phone number of a friend whom my wife works with. I intend was to keep it all a SURPRISE. I recieved a comfirm e-mail the same night I placed the order. Thought all was good with a week inadvanance noticed. Flowers were to be delivered 5th of June on or about 10am until… Read Full Review
Written on: 21/05/2009 by sherifa (1 review written)
Terrible experience , Flora Queen should be closed down ... Ordered flowers & chocolates for my sister on the 18th of May to be delivered on the 19th for her birthday . After ,many follow-ups with them on email , they finally confirmed on the site the delivery was done ..... , checked with my sis , no flowers , not even a phone call , next day they deliver a bunch of yellow flowers (athough I asked for purple in specific ) on the doorstep without the chocolates ........that still havent… Read Full Review
Written on: 12/05/2009 by mwburch (1 review written)
I ordered flowers from Flora Queen for my daughter and son-in-law in Germany just before Mother's Day weekend. FloraQueen told me upfront that, because of the holiday, the flowers couldn't be delivered until the Monday following Mother's Day. A beautiful arrangement was delivered Monday morning, just as promised! I'm very pleased with FloraQueen, and would use them again… Read Full Review
Written on: 12/05/2009 by lferrazzo (1 review written)
The flowers were delivered on the date & time as requested from Flora Queen. My mother in law was delighted with the flowers. Will let you know when I see pictures of the flowers if they were as pictured etc… Read Full Review
Written on: 11/05/2009 by josie72 (1 review written)
I am a Florist that is not affiliated with Flora Queen. I do however keep receiving orders by fax from them. I have never requested to be a part of this company and feel that the customers and recipients are not receiving full order value.
Use the internet and contact local florist businesses direct.
Go on local directories and make sure that you are ordering from a local florist. Not an order gatherer. This company just sends an order to who ever will accept it. It could go to any un vetted… Read Full Review
Written on: 10/05/2009
I ordered flowers to be delivered to relatives in Italy....My Aunt passed away on May 7th @ 2AM. I placed the order on May 7th @ 9pm (3am Italy time). I was hoping they would receive the flowers by the time of the funeral (saturday AM May 9th). It was not a must that they got there by saturday as these flowers were meant for the house (family) and not the actual funeral. And we realized that the order was sent in short notice.
Only After I placed the order did I read the reviews (mostly… Read Full Review
Written on: 07/05/2009 by lucydiamond1234 (1 review written)
i wish i would of seen this before i ordered. what a horrible company. did not deliver, will not respond and charged more than agreed on. do not order from Flora Queen!!! save your money and your tears!!… Read Full Review
Written on: 30/04/2009 by REEM100 (2 reviews written)
Flora Queen took my money for nothing , ignored my inquires and refund request
they deliver my order after 2 weeks, a completely different bouquet and color , i was just place an order with other web site when i gave up of them ,
they not provide and telephone number , and satisfaction not guaranteed , … Read Full Review
Written on: 29/04/2009 by REEM100 (2 reviews written)
Flora Queen are the worst online florist i ever deal with
i place an order in 12 april to be deliverd next day , but they didnt i been emailing them finally they reply on saturday 17 april that my order will be deliverd urgently , but they didnt mention when , i keep emailing them from saturday until thursday and they keep ingoring , i been asking them gently when is my order will be deliverd its been to long , and they never replied ,
finally, i asked to refund my money but they keep… Read Full Review
Written on: 28/04/2009
I an very disappointed to see all this bad points.
I am florist and from time to time i receive one order from Floraqueen for deliver here in my
country (switzerland) and i look for deliver fresh flowers and beautiful Bunches as
floraqueen ask me to do.
I am wonder why other florists not do the same .
That's not a fault by Floraqueen.
… Read Full Review
Written on: 14/04/2009
I have used FloraQueen for flowers for my mother in laws birthday. They notified me that they wouldn't be able to deliver the bouquet I selected or on the date I specified. They assured me it would be delievered on the Saturday but thus far nothing has arrived (it is now Tuesday). However, my order tracking states it has been delievered.
I will never use FloraQueen again and will happily pay the slight extra cost to use Interflora as at least i can be guaranteed that they will deliver what I… Read Full Review
Written on: 04/04/2009 by suzycrusee (1 review written)
My Flora Queen order was taken quickly enough and appeared to be processed however when the flowers were not delivered and the status showed "delivered" in my account, I queried on 4 separate occasions for an update over a period of two days and all requests were ignored. The surprise was completely spoilt and both the recipient [and the hotel kindly offered too] to see if they could take up with the local florist in Cyprus!… Read Full Review
Written on: 23/03/2009 by tobinharris (1 review written)
Was worried after reading these reviews, but had already placed order.
All turned out well. Flowers delivered within 3 hours. My mum said they came from a local florist, and were professionally presented and beautiful. Awesome!
Ordered at 12:00, delivered at 15:00! Fantastic!
I guess it's up to Flora Queen to source good florists who can deliver quickly and professinally. In this case, they did… Read Full Review
Written on: 18/02/2009
I keep getting junk mails from Flora Queen. I will never order from them anymore for sure… Read Full Review
Written on: 14/02/2009 by congrats (1 review written)
I live in California and my valentine lives in Hungary.For Valentines day i ordered their Bouquet called "Big Hugs which has 6 elegantly red roses arranged in a tall display and being loved by the cutest little bear".The lovely bear in the picture on their website looks white with holding red heart. But actual delivery was "Roses with A Red Devil with 2 yellow horns holding Black Heart".
This is really a weird delivery for Valentines day. No one can expect such delivery to their loved ones. I… Read Full Review
Written on: 29/01/2009
I've nothing good to say so far. First and obviously the last time I ever use this service.
Yesterday I order a bouquet to my mom for her birthday ( I live in US, my mom in Estonia). This morning I received an email from Flora Queen saying the local florist asked $41 extra for delivery fees!!! They offered to have the flowers delivered for the same amount I originally paid - meaning the florist will have their freedom to create the bouquet. They asked to contact them to confirm my decision… Read Full Review
As rated by real users
" Very user friendly " Read More
" Great service beautiful flower " Read More
" Horrendous company, no customer care at all. " Read More
" FALSE ADVERTISING...WASTE OF MONEY!!!! " Read More
Written by mperez
" Incompetent. DO NOT USE!!! " Read More