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Ordered flowers, wine and chocolates to be delivered to Switzerland for my sisters birthday. Delivery was scheduled for 4th November 2011. After enquiring why they hadn't been delivered by the 7th November. I was informed there had been a \"mistake\". They would \"upgrade\" the flowers and deliver them that day. They did not. Still waiting for delivery. Do not use thiscompany!… Read Full Review
Written on: by ElisabethB (1 review written)
I am a first-time online flower shopper and i am really glad to have found FloraQueen's website. Their service is brilliant, the website is easy to use and their "service-in-progess" email updates keeps you part of the process. The flower bouquet was delivered on time - within hours - half way around the globe - WOW !! The flower were beautiful and brought lots of joy to the recipient. I highly recommend FloraQueen and will most certainly use this company for all future occasions… Read Full Review
Written on: by Vladimirko (1 review written)
I ordered roses for my girlfriend`s birthday . She is currently in Denmark while I ordered it from Serbia . Unfortunately , I did not provide correct address neither the correct phone number and on that day I ruined the surprise by asking her if she got the flowers . After that I realized I was wrong and I just told them on a site and did not expect the flowers will be ever delivered. Tomorrow it was after all a surprise when flowers WERE DELIVERED . I can not express enough my gratitude , and… Read Full Review
Written on: by cvdcayapan (1 review written)
My husband ordered flowers for our anniversary. He was in Dubai, I was in Switzerland. Flowers would have been great. It never came. They even sent a delivery confirmation to my husband saying I already received the flowers. Thanks a lot… Read Full Review
This is a non-existent company that does not deliver flowers at all. Contacting the customerservice desk is impossible trough the regular online system. Sending an e-mail is useless. Nobody replies. Too bad as I wanted to order a nice bouquet of flowers for my best friend who's getting married. Horrible that there's people in this world earning their money like this! Follow my advice: DON'T ORDER HERE!… Read Full Review
Written on: by ozshopperv (1 review written)
Unsure how this company is allowed to continue business. They have scammed me and from what I have read on other review sites, many others as well. It looks like they manage to get away with it by doing a dodgey delivery every once in a while but even that seems very poorly done and a waste of money from what I can tell. I have lodged an investigation with my bank to retrieve the funds and to hopefully flag them when other credit card users try them online. Very frustrated and angry. I… Read Full Review
We ordered a bunch of flowers and large box of chocolates from Flora Queen on the 13th September for delivery on the 19th September before 13:00. These were for our parents Golden anniversary which they were celebrating at the embassy hotel in Cannes. This was a very special occasion for them and we thought flowers delivered to them on the day would be a nice gesture from their children. We had made arrangements with the hotel to receive the flowers and place these in the room and we have to… Read Full Review
Written on: by Starapple (1 review written)
Do not use this company. They never delivered the flowers and I did not get my money back until Paypal got involved. Thank God I used PayPal to pay, but it still took nearly a month before I got my money back. Don't just take my word for it. Google it!… Read Full Review
I ordered a bouquet to be delivered to my partner for her birthday in France and gave over a week's notice. The flowers did not arrive until 2 days afterwards and only then I believe because I chased them up. They did not reply to my emails, phone calls and there was no record of the booking in my account details online, even though they sent me an acknowledgement. I have left it to PayPal to resolve. I don't trust them one iota. AVOID FLORA QUEEN AT ALL COSTS.
DON'T EVER ORDER FROM THIS COMPANY...EVER!!!! I placed an order for my aunt for her birthday about a week ago from Flora Queen and I sincerely REGRET ordering from them. 1) Worst contact/customer service EVER! I e-mailed twice about my order, questions, and inquiry and NEVER recieved any response. 2) Tried to track my order by signing in on the account that they gave me and the website just loaded the whole time (i waited 30 minutes at one point) Up to this day (1 week later) I still cannot log… Read Full Review
Written on: by Lyudmila (1 review written)
I was sending flowers from UK to Kazahstan beautiful flowers were delivered, on time, my sister was so happy!
Lovely service will definitely use again, thank you so much for sending flowers abroad making it so easy… Read Full Review
Just one word !!! Awesome..Incredible service..They delivered flowers to my sweetheart just after a critical surgery for her right at the hospital bed..On time !!! Amazing..Another flower bouquet I sent for her birthday,which was delivered at her door step on time..incredibly cool..i'll strongly recommend Flora queen for anyone who wants a florist,anywhere in the world.. Thanks floraqueen..keep the good work going… Read Full Review
Delivery on time, even a little bit early, no problem for the local flowerdealer they just contacted my girlfriend by phone.
I sent the adress in Chinese characters one day later but still everything turned out just fine.
Quick reply to additional (late) questions.
Beautiful and large choice of flowers too.
As a result I went from a disappointed girlfriend to a superhappy girlfriend.
Only one solution when you need to send flowers to the other side of the world: Floraqueen… Read Full Review
Written on: by bew6988 (1 review written)
best online shopping experience so far. wide variety of flowers and creative arrangements to choose from. website was well designed and user friendly. purchasing process is fast and simple. customer support was very helpful and prompt as well. I made a special request to change the delivery time and was swiftly given acknowledgment and the information on my account page was updated immediately as well.
overall, great service with great people behind it. FloraQueen allowed me to make my… Read Full Review
I have used many different ways to easily send flowers across America in the past (in stores, phone orders, and online), but on this occasion I wanted to surprise my wife who was visiting Italy with a tour group. How was I going to get flowers delivered to a Guest House in the middle of Rome with only 1 day's notice? I took a chance with Flora Queen after checking out many websites and finding theirs to be the most encouraging international delivery service. The flowers were arrived perfectly… Read Full Review
The worst! I ordered flowers for a death in the family and they NEVER delivered. Horrible company and it took days to get my refund. I give this company ZERO stars but I had to fill one in to leave this review… Read Full Review
Hello, everyone at Flora Queen can stand proudly be their name because they are the queens among all the distributors of fresh flowers.
I am loyal customer for more than one reason. Beautiful flowers, delivery on time with superb presentation and 100% helpful customer service who do their utmost to keep their customers happy.
… Read Full Review
DO NOT USE THIS COMPANY FLOWERS DID NOT ARRIVE. SHOULD YOU MAKE A MISTAKE AND ORDER FROM THEM MAKE SURE YOU DO A CHARGE BACK ON YOUR CREDIT CARD.
DO NOT USE… Read Full Review
As rated by our community of reviewers
" Disappointing " Read More
" Excellent Package! " Read More
" Always fantastic service " Read More
" Not delivered, very bad customer, very bad company " Read More
" Late delivery, partly missing order, unprofessional " Read More