Written on: 29/05/2008 by goodwindf (1 review written)
Read the web site carefully. Buried in their web pages is a small note about them not having to fill your order as requested. They have beautiful pictures on the Website. But they indicate that they cannot guarantee that you order will look like the picture of what you ordered. I just ordered a large bouquet of Tulips for my fiancee's birthday. I ordered it 2 weeks before the delivery date. What was delivered were the most God Awful flowers I have ever seen and they certainly were not... (read more)
Written on: 29/05/2008
very bad, to tell a customer they did refund money, but you never get it.you just lose trust. I will never go with this company again. Its not worth it (read more)
Written on: 22/05/2008 by sarahlwis (1 review written)
Are there still people that experienced poor service like in the old reviews? I always use Flora Queen for sending flowers with no problems. They deliver on time and the flowers are fresh like promised. I can recommend it to all. (read more)
Written on: 25/04/2008 by johnforsman (1 review written)
For my parents silver wedding I ordered a bouquet on the floraqueen website. The next day I spoke my mother on the phone and she was crying tears of joy holding a beautiful bouquet of roses. I will definitely order again with this website. (read more)
Written on: 25/04/2008 by PetervanBuren (1 review written)
My overall rating for this website is a 9! I have been looking for a website with nice stylish flowers for a while... Most companies have those cheap flowers that most of the times only last on or two day. Not something you want to send to your wife or girlfriend. For good quality flowers I can recommend it to all! (read more)
Written on: 24/04/2008 by christina100 (1 review written)
I found Flora Queen when I was looking for a way to send flowers to Italy. In think the flowers on the floraqueen website are by fare the best looking. When I spoke my friend later he told me that the flowers were the most beautiful roses he had ever seen. When you are looking for something special I can recommend it to all. (read more)
Written on: 15/04/2008 by andreasbauer (1 review written)
Flowers, website and international delivery. I really like the floraqueen.com website. I can always find what I am looking and the site is easy to use. What I especially like is that they deliver to almost every country in the world! (read more)
Written on: 08/04/2008 by boblanham (1 review written)
Last week I ordered flowers for my wife on floraqueens website. I placed my order at 4 o'clock PM for delivery next day. The next morning at 11 I got a phone call from my wife thanking me for the beautiful flowers. I almost forgot the amazing effect flowers have on people. Good service and flowers for a very reasonable price (only 29 Euro). (read more)
Written on: 25/03/2008 by stourman (1 review written)
The flowers on the website look lovely and the prices seem very reasonable. Despite my request to change the delivery date because the recipient was going away FloraQueen claimed to have delivered the flowers despite the house being empty.
Repeated comments and complaints to so called customer services simply produced meaningless computer replies.
It is of note that there is not one positive comment on this company. (read more)
Written on: 21/03/2008 by smilemon (1 review written)
Seems I'm just re-quoting whats already been said. Flowers not delivered, overcharged from what i was originally quoted and unable to get a response from their lol customer service. So much for their 100% satisfaction guaranteed and flowers delivered on time.
Please do not EVER use this company if you care about your money and want the person to actually receive the flowers. (read more)
Written on: 13/03/2008 by 863996 (1 review written)
I received an email that my flowers were delivered (for a funeral) on Monday (for Thursday) and calling my friend yesterday I found out that the flowers have not been delivered. I will not be using this service again and I will not recommend it. (read more)
Written on: 08/03/2008 by desikris (1 review written)
I order flowers for my mom for Mother's day. The flowers were supposed to be delivered before 1pm. About 11am on the same day I received e-mail from Flora queen saying that I have to pay aditional 40$ or they can not deliver the flowers. When I tried to contact them - they do not have phone number, only e-mail... The flowers were supposed to be delivered by now, but I still do not have response from them. Probably they gonna keep my money for nothing. They are very expensive first of all. (read more)
Written on: 07/03/2008 by Juan Tomas (1 review written)
I sent my wife flowers for her birthday to the office, and when they got there....revolution. All the girls at the office went crazy! She called me thanking me, and she told everyone she talked to that day, that I had sent her the most beautiful flowers she'd ever received! (read more)
Written on: 27/02/2008 by blueac (1 review written)
I found the customer service poor and they didnt take my complaints seriously. I couldn't even find an email address of someone you can address complaints to (just a web form). Perhaps my experience was unlucky, but I wouldn't order from them again. In reply to my complaint they even offered 10% discount off my next order! There are better companies around e.g. Interflora. (read more)
Written on: 27/02/2008
Very disappointing. The flowers delivered looked nothing like the picture! They were too expensive! (read more)
Written on: 06/02/2008 by john grosvenor (1 review written)
I cannot manage to speak to anyone at Flora Queen. I will never recommend them to any friends or relatives. (read more)
Written on: 17/01/2008 by William Dyer (1 review written)
Requested a delivery for my sister's 40th. Although she was in all day nothing arrived and no phone call received. Floraqueen wanted to deliver several days later with no explanation as to why delivery not made. I decided to cancel order and request a refund as it was now too late. 5 days later I have no response to my request. Cannot find a phone number to call them on their website. Can anybody help with a number? The delivery was to be made in Ireland, Co. Wicklow. (read more)
Written on: 08/01/2008
I ordered a wreath through Flora Queen for my uncle's funeral in England.
Order was made Thurs. Jan 3, 2008 @ approx. 6 pm(EST). Delivery was to be made Sat Jan 5 2008 after 13h. According to Flora Queen, delivery was made Monday Jan. 7 approx. 3pm (After the funeral). But according to my family members, they still haven't seen anything. I'm very disappointed.
Written on: 31/12/2007 by Sadnoflowers (1 review written)
I ordered flowers to be delivered on 17 December. I did not receive the email confirming the flowers had been sent as promised on their website so I chased customer services. Promptly the email arrived - my flowers had been sent!! But my friend did not email to thank me which gave me the suspision that they had not been delivered. I checked with her and they had not. I have since then contacted Floraqueen twice and no response.
I will admit I chose flora queen becuase they were one of the... (read more)
Written on: 29/12/2007 by cundyvlindsay (2 reviews written)
The flowers I ordered from Flora Queen were supposed to be delivered before 1. There was someone in the house until 1:30, at which point they all left to attend a wedding. They rang my mother in the afternoon but she didn't hear the phone. When she rang them back they were unfriendly. Not much of a birthday gift. Wouldn't use them again ever! My mother was upset, and that it not what I wanted for her on her birthday.
They are going to deliver them tomorrow. The Wedding was only down the road... (read more)
As rated by real users
" Buyer Beware ! " Read More
" The best of the best " Read More
" Fabulous flowers and service! " Read More
" Disgusting - They Ruined Valentines Day " Read More
" Absolutely brilliant service " Read More