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Written on: 09/02/2011
I paid for flowers and a box of chocolates to be delivered. The flowers were delivered but not the chocolates. I have been attempting to find out from FloraQueen what has happened to the chocolates and to get a refund but there is no reply from the customer services and no contact number. I most certainly will not use this service again as there are more relaible florists on line with a better customer service reputation… Read Full Review
Written on: 05/01/2011
Used them once last year, there was a slight delay, but in the end the flowers were received and well liked.
Sent a 70' bunch of flowers to the same person again this year (Paris). I ordered them on 29 December to be delivered on 30 December. Floraqueen confirmed delivery on 31 December. It's now 5 January and nothing has been delivered.
Apparently the florest telephoned and left a message (there was no message on the answer phone) and this equates to "flowers delivered" on the Floraqueen… Read Full Review
Written on: 04/01/2011
It was good first time. Second time was a big failure. They however refunded the order amount so I decided to give them another chance on new years. Unfortunately the flowers were delivered to some neighbour without any note left for the actual recipient.
They have a pretty good website and decent and nice customer service but they should know they are doing business and they should know when to stop working with a bad local florist after two big problems. Otherwise they just lose a customer… Read Full Review
Written on: 31/12/2010
Poor service from floraqueen, I sent flowers to a relative in april, they never got them and I had to get the resent at floraqueens expense. Today (31dec 2010) I got an email saying that they flowers had been delivered. I should shope so they were ordered back in april ! Will never ever use them again !… Read Full Review
Written on: 17/12/2010
So very disappointed, I ordered the Pink Lady medium sized bouquet for $61 US.... My mum turned 59, and I only ordered lovely (I hoped) flowers for her. It's international, so you are quite limited in choices.
It's two days after it should have been delivered, and still no response from them, I guess I will just dispute the charges and try to get it back from PayPal now. Nothing showed up, I don't even know if they sent an order request to a local florist... Imagine my mum's disappoint… Read Full Review
Written on: 09/12/2010
Paid $200 for 24 long stem roses, and got 21 cheap looking roses... Customer service would not respond to my email… Read Full Review
Written on: 27/11/2010
I read all the bad reviews after ordering and I was feeling pretty anxious, but the flowers were delivered on the date, and they weren't bad. I ordered them from Canada to Japan to my girlfriend, and I think this is what's happening with all the people that had bad experiences with this service.
You should first really know where they can send to and then think about the country you're sending it to. Honestly, if you're ANYTHING to Russia, I would be suspicious. In fact I wouldn't even trust… Read Full Review
Written on: 30/09/2010
Ordered flowers online from Canada for the first time using Floraqueen.com to be sent to a cousin in Portugal and only read all the bad reviews after I placed the order. Received emails confirming the order and that the local florist was located but yet to receive delivery confirmation email. But my cousin confirmed that she did receive the flowers and at exactly when I wanted to have them delivered. Judging by her reaction, the flowers were really nice so no complaints on the product… Read Full Review
Written on: 18/09/2010
This is a second email requested so they could see the pictures of the flowers sent: Dear Ms. Canalis ... here are the pictures of the floral arrangement sent. Not much like the picture on your website. Only three sad looking daisies, six roses that are in different phases of bloom, no baby breathe and very few ferns. NO upgrade that I can see. Also not even put together very well and looks droopy. It just made us feel so sad to see these pictures when our son-in-law brought them back to… Read Full Review
Written on: 09/08/2010
Dear Team of Flora Queen,
my girlfriend in Thailand was very very surprised to get flowers at her birthday from me, because i live in Germany and she did not think i can do her a gift like this.
the flowers make her very happy and she said many thank s to me and to the team of Flora Queen!
This is exactly what i want do now.
Mna Thanks for this wonderful flowers you delivered to her, in time as i want and you make a big surprise for her.
Thank you very much!
Hans-Peter Stocker… Read Full Review
Written on: 02/08/2010
If it is possible i would not give any star for this service. I searched for an Australian Florist and cazme up with this site. I saw a bunch of flowers for $54! This looked a good price as i thought it was in Australian Dollars! It did not sazy that it was in US Dollars! This is misleading!! Worst of all when the invoice came it was 54 Euros when converted to £'s was 45. That was poor value for a small posy of flowers!!! I will never order from these peopel again as i feel so badly cheated!!… Read Full Review
Written on: 26/07/2010 by zingandleo (1 review written)
Flora Queen is amazing! I always receive rave reviews from the recipients about the gorgeous flowers. They are especially great if you've forgotten to send flowers overseas & need to get them immediately because they are able to do so, at no additional cost. They offer a wide range of flowers & other gifts, so many choices from which to choose. Plus their hand-delivery charge is a mere $6 (USD)!! Often when you send flowers the price of the delivery is almost the same as the flowers!!
And… Read Full Review
Written on: 26/07/2010 by Elliegreen (1 review written)
Hi, would just like to thank the fast service of sending flowers from overseas! Our customer received them the next day as promised (they informed me they were very lovely and I also needed an invoice which I asked and received straight away! reat service and good value!
Ellie… Read Full Review
Written on: 23/07/2010
I was very glad to sended flowers to my wife, who leave to Switzerland on the music festival. It was biggest surpeise - 12 fantastic roses was delivered in her room. I think, i will make it regular when she was far away from home. It amazing!… Read Full Review
Written on: 23/07/2010
I just wanted to know if there is possibility to send flower bouquet to my girl who is now abroad in Switzerland. Then I googled this AWSOME page.
FloraQueen is really nice done webpage and easy to choose what you are looking for. The service was really fast!!! I ordered it at 5 PM and just hoped it can be delivered in morning. You can choose what time your bouquet will be delivered and mine was on time! I was so stunned! The bouquet was really nice!
overall- REALLY VALUED THE MONEY! LIGHTING… Read Full Review
Written on: 23/07/2010
I have dealt with a lot of Flora companies previously but have never experienced a flora company quite like Floraqueen. I was kept well informed by one of their experience customer service agents at all stages of the process right up to the point of delivery. The flowers that were delivered were packaged extremely well.
This is a company I shall use again and I have no hesitation in recommending this company to friends and relatives… Read Full Review
Written on: 01/07/2010
never again. wanted to send my grandmother some flowers. they have charged me twice the amount of my creditcard and instead of a nice bouquet of white flowers, she received a mixture of yellow and red..3 days late that is.
also the bouquet wasnt as big as they promissed it would be. got some remarks that i most likely didnt pay too much for the flowers as it was a tiny bouquet. Next time i will use a local florist or a profesional organization. what a huge scam. be very careful!!… Read Full Review
Written on: 07/06/2010
i would not reccommend flora queen, i sent flowers they were sent to the wrong address, and only delivered the next day and then looked like they sat in a hot van all night, then only lasted 5 days.....dont use them, i will not use them again… Read Full Review
Written on: 01/06/2010
Ordered flowers for my sister in hospital in Australia. Was kept informed every step of the way. They were delivered to the hospital on the day that I requested and were more or less the exact flowers on the web site.My sister was delighted with the flowers.Just read reviews today and was quite shocked as I can honestly say I have,nt experienced any of these problems… Read Full Review
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