Flora Queen Reviews - www.floraqueen.com

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★★★☆☆
2.9 / 5
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★★★★☆

“that's service!!”

Written on: 24/02/2012 by ric75 (1 review written)

Delivery flowers on valantine is a crazy task. In addition my girfriend left her house few hrs before the delivery. After a my email, floraqueen was able to delete the delivery later in the afternoon. my girfrind's smile was bigger than her head! Thanks guys, really appreciated that!!… Read Full Review

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★★★★★

“Beautiful flowers & delivery on time :)”

Written on: 23/02/2012 by dennisocean (1 review written)

I order flowers and a bottle of red wine as a surprise gift for my sister in Tel-Aviv. When I was putting the order online, I had noted a phone number to be called in order arrange perfect timing to make it a real surprise..And just as I requested they called my friend and asked when they can deliver the flowers to the given address. They delivered the products just on time and when I get the thank you message from my sister, I was very happy to see that the lillies and the wine was looking… Read Full Review

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★☆☆☆☆

“Scam, Thieves, NEVER USE”

Written on: 17/02/2012

Floraqueen is a disgrace to humanity. With a website that PROMISES on time delivery, only to have the flowers NEVER delivered, it is just despicable. I ordered the flowers to be delivered on Monday the 13th in Germany, knowing that my boyfriend would not care if they were delivered on Valentines Day or the day before, and by Friday of that week, still no flowers. They did call on Monday and send me one email to let me know they could not deliver the flowers, but after that contacting them was… Read Full Review

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★☆☆☆☆

“FLORA QUEEN...PLEASE DON'T USE THEM! BEWARE BEEN WARNED!”

Written on: 16/02/2012 by GaryManchesterEngland (1 review written)

On the face of it the website is well laid out and easy to use. That is the positive. The negatives....1) No confirmation email. 2) No contact or delivery on valentines day when I was assured they would be delivered by the end of a working day as they were busy. 3)received emails thankfully but very delayed, said looking into it. the courier telephoned my girlfriend at work on Feb Th said he had a delivery. he said it was for today...Doh! valentines flowers on… Read Full Review

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★☆☆☆☆

“Didn't deliver for Valentine's day !!”

Written on: 15/02/2012 by MuratAkyil (1 review written)

Very bad a service, I gave 12 Feb my order in Turkey for Valentine USA, now there 15 Feb 4:20pm (USA) and still no delivery my flowers. and I sent many mails and no answer me.. I paid 90 dollars for this trick. only I shy from my fiancée for that. MuratWednesday, 15 February 2012 @06:13 my order still no delivery, now time there 11:11pm night. why you dont interested ? and why no answer ?? I was 12 Feb give my order for 14 Feb. but still no deliver, you trick me ? Ticket… Read Full Review

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★☆☆☆☆

“NON DELIVERY”

Written on: 15/02/2012 by nvoz (1 review written)

ORDER NUMBER 12394614. I ORDERD FLOWERS FOR MY DAUGHTER IN PARIS ON THE 11TH FOR VALENTINE ON 14/02/12. I PAID EUR 141. AS I WRITE A DAY AFTER VALENTINE, MY DAUGHTER HAS NOT RECEIVED ANY FLOWERS, NOR HAS SHE BEEN CONTACTED BY ANYONE FROM FLORAQUEEN. HER VALENTINE WAS RUINED. WE ARE WAITING FOR THE NEXT LINE OF ACTION… Read Full Review

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★★★★★

“Excellent Customer service, saved my day”

Written on: 15/02/2012 by ommer (1 review written)

A Huge THANK YOU!!!! to the staff at floraqueen for saving my day. i placed an order on valentines day, and the site only gave me an option to send flowers for the next day as it was a holiday in Barcelona, Spain. However i immediately contacted the customer service at floraqueen and within 30mins the date was changed to the same day. I have used floraqueen before without a problem, everything went so smoothly so i didnt get a chance to experience their customer service, however having used… Read Full Review

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★☆☆☆☆

“Did not deliver anything and can't be contacted!!”

Written on: 15/02/2012 by CarlosAlberto (1 review written)

On 11 Feb, I ordered flowers for delivery in Paris for Valentine's day 14 Feb. The flowers were not delivered!! Furthermore, I have sent a lot of mails and messages to the web page and there is no response! So it looks that I just got my 55 Euro robbed. … Read Full Review

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Carlosalberto's Response to CarlosAlberto's Review

Written on: 15/02/2012

OK, maybe I was a bit too quick on my comment. Apologies.

I have just been contacted by FloraQueen acknowledging the problem and that they will provide a refund. So it is a serious company. Will raise my review to 3 stars!

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Muratakyil's Response to CarlosAlberto's Review

Written on: 15/02/2012

my order still waiting and no delivery and no answer..

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★☆☆☆☆

“Didnt deliver flowers for Valentine's ”

Written on: 15/02/2012 by catherinemontes (1 review written)

It was pretty easy to make an order a week a ago in the phone provided in their website. Yesterday for Valentine's I tried to call to confirmed if they had delivered the flowers since it was already late and the same phone number didnt seem to work anymore. They called my boyfriend but quickly hanged up before he had to called back to find out who was calling. It wasn't a surprise for him any more since they quickly said that it was to deliver some flowers and that they couldnt delivered them… Read Full Review

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★★★★★

“Roses to Italy”

Written on: 14/02/2012 by dongward (1 review written)

Was worried about bad press on various review sites but the majority of them seemed positive. I ordered valentines roses 2 days before valentines day, 3 days later than the website suggested but they got them there on time! Pretty impressed with the service - I'd assumed I'd have to learn a bit of Italian to get the job done but Flora Queen delivered and I'm pretty happy with the result! One down point was offering me a %20 discount AFTER I'd paid for the order, only valid on that day… Read Full Review

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★☆☆☆☆

“Flowers late and in poor condition”

Written on: 10/02/2012

These were ordered from the UK for delivery to Germany on the 9th February 2012. I had a mail on the morning of the 9th advising that they were due to be delivered. However, they were delivered a day late (despite someone being at the address to be delivered to all day on the 9th). Worse, the stems were frozen, so they won't last five minutes. I contacted customer services, and had no response. Perhaps they should have contacted me if there was going to be a problem? I don't believe all the… Read Full Review

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★★★★★

“Great international flowers delivery”

Written on: 10/02/2012

I use this company 3 times in the last 2 months and teh service was great. I send flowers to Rome, Paris and Barcelona with excellent results. Nice flowers and no matter where my girlfriend was the delivery was on time (hotel, hostel or appartment). No cons at all. I add another gift to the flowers and since that gift was impossible to attach to the flowers to be deliver on time, they call me to Chile and arrange everything. I do recomend this service to everyone. Best, Juan… Read Full Review

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★★★★★

“Highly recommend Flora Queen”

Written on: 30/01/2012 by nakatoy (1 review written)

It was the first time I used a website to send flowers, and wasn't sure if it was going to work. I went to FloraQueen after I read some of the reviews. Still didn't know if it was going to get there on time and to that specific part of the country. I sent my flowers to Portugal (Evora) which is not that big of a city and just payed 2 days before the delivery date. Everything was perfect! It arrived on time, they called the person to make sure about the address and even when she asked on the… Read Full Review

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★★★★☆

“Success in Belgium”

Written on: 13/01/2012

FloraQueen is the best way to send flowers internationally. Have used them twice to send flowers to Europe from America (once to Sweden and once to Belgium) and both times they were delivered flawlessly, even under difficult circumstances… Read Full Review

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★★★★★

“Flora Queen Saved The Day :) ”

Written on: 10/01/2012 by NohaTaha (1 review written)

As I live in Egypt and my soul mate was in Spain, it was very difficult for me to communicate with him after a serious dispute. I was losing him, and I was desperate for a big gesture. Flora Queen helped me sent a beautiful gift that consisted of beautiful red roses held by an incredibly cute teddy bear right to his door in Spain in less than 24 hours. He was so amazed by the gesture that he fell in love with me all over again, and now we're better than ever. Noha Taha Egypt… Read Full Review

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★★★★★

“Extremely satisfied customer”

Written on: 02/01/2012 by jantowner (1 review written)

We were apprehensive about sending flowers abroad especially through the internet as it was our first experience. However, Flora Queen did us proud, they delivered on time to two very difficult international addresses over the Xmas and New Year period.In fact one of the addresses was amended on the day of delivery and Flora Queen Customer Services emailed us back immediately and said they would pass on the information to the local florist. The recipients were delighted with the gifts and… Read Full Review

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★★★★★

“white xmas posey”

Written on: 01/01/2012 by april17 (1 review written)

Beautiful white roses and assorted flowers pine cones and xmas greenery Exactly what I was looking for and much admired by everyone Thank you so much best wishes for the New Year With100% satisfaction guarantee how can you go wrong ?… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 29/12/2011

I ordered a bouquet of flowers for delivery to family in the US as I thought their website was excelent and easy to use. The choices available and prices were very competitive. When the bouquet was delivered by the US agents it did not match the expected quality shown on the website. When I reported this to Floraqueen and sent a photograph they immediately offered to send a complimentary bouquet at no cost to me. I'm pleased to say this has now been delivered and it was as described if not… Read Full Review

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★★★★★

“Highly delighted with service!”

Written on: 28/12/2011

After having used Floraqueen before and being highly delighted with their bouquet of flowers that had been delivered I decided to use them again. I chose my arrangement but unfortunetly when it was delivered it wasn't what I had chosen. I contacted Floraqueen and informed them of my dissappointment and had a very quick responds to apologize for any disappointment caused to my Mum whom the bouquet was for and to me .I was asked to chose another arrangement and at their cost another beautiful… Read Full Review

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★★★★★

“fliowers for loved ones across the miles for christmas ”

Written on: 28/12/2011 by pebbles50 (1 review written)

my mother in law lives in slovenia we sent her christmas flowers they were fantastic and on the day they said would get there and has lasted through the hols looking great my sister lives in sweden i sent her a christmas flower bunch they were fantastic and diliverd on time and the day they said they would diliver great and they have lasted through the hols aswell i would recomend anyone to use the flora queen again best florist around for international florist there web site is so easy to use… Read Full Review

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