Flora Queen Reviews - www.floraqueen.com

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★★★☆☆
3.0 / 5
53% of users recommend this
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★☆☆☆☆

“Dont be Scammed !”

Written on: 26/09/2011 by ozshopperv (1 review written)

Unsure how this company is allowed to continue business. They have scammed me and from what I have read on other review sites, many others as well. It looks like they manage to get away with it by doing a dodgey delivery every once in a while but even that seems very poorly done and a waste of money from what I can tell. I have lodged an investigation with my bank to retrieve the funds and to hopefully flag them when other credit card users try them online. Very frustrated and angry. I… Read Full Review

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★☆☆☆☆

“Please dont get caught like we were!!!”

Written on: 19/09/2011

We ordered a bunch of flowers and large box of chocolates from Flora Queen on the 13th September for delivery on the 19th September before 13:00. These were for our parents Golden anniversary which they were celebrating at the embassy hotel in Cannes. This was a very special occasion for them and we thought flowers delivered to them on the day would be a nice gesture from their children. We had made arrangements with the hotel to receive the flowers and place these in the room and we have to… Read Full Review

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★☆☆☆☆

“Do not use Floraqueen”

Written on: 18/09/2011 by Starapple (1 review written)

Do not use this company. They never delivered the flowers and I did not get my money back until Paypal got involved. Thank God I used PayPal to pay, but it still took nearly a month before I got my money back. Don't just take my word for it. Google it!

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 13/09/2011

I ordered a bouquet to be delivered to my partner for her birthday in France and gave over a week's notice. The flowers did not arrive until 2 days afterwards and only then I believe because I chased them up. They did not reply to my emails, phone calls and there was no record of the booking in my account details online, even though they sent me an acknowledgement. I have left it to PayPal to resolve.  I don't trust them one iota. AVOID FLORA QUEEN AT ALL COSTS.


Update
I did eventually receive
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★☆☆☆☆

“Grocery store's flowers looks way BETTER than...”

Written on: 13/09/2011

DON'T EVER ORDER FROM THIS COMPANY...EVER!!!! I placed an order for my aunt for her birthday about a week ago from Flora Queen and I sincerely REGRET ordering from them. 1) Worst contact/customer service EVER! I e-mailed twice about my order, questions, and inquiry and NEVER recieved any response. 2) Tried to track my order by signing in on the account that they gave me and the website just loaded the whole time (i waited 30 minutes at one point) Up to this day (1 week later) I still cannot log… Read Full Review

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★★★★★

“I was sending flowers from UK to Kazahstan beautiful...”

Written on: 28/04/2011 by Lyudmila (1 review written)

I was sending flowers from UK to Kazahstan beautiful flowers were delivered, on time, my sister was so happy!
Lovely service will definitely use again, thank you so much for sending flowers abroad making it so easy… Read Full Review

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★★★★★

“Just one word !!! Awesome..Incredible service..They...”

Written on: 12/04/2011

Just one word !!! Awesome..Incredible service..They delivered flowers to my sweetheart just after a critical surgery for her right at the hospital bed..On time !!! Amazing..Another flower bouquet I sent for her birthday,which was delivered at her door step on time..incredibly cool..i'll strongly recommend Flora queen for anyone who wants a florist,anywhere in the world.. Thanks floraqueen..keep the good work going… Read Full Review

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★★★★★

“Delivery on time, even a little bit early, no problem...”

Written on: 22/03/2011

Delivery on time, even a little bit early, no problem for the local flowerdealer they just contacted my girlfriend by phone.
I sent the adress in Chinese characters one day later but still everything turned out just fine.
Quick reply to additional (late) questions.
Beautiful and large choice of flowers too.
As a result I went from a disappointed girlfriend to a superhappy girlfriend.
Only one solution when you need to send flowers to the other side of the world: Floraqueen… Read Full Review

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★★★★★

“best online shopping experience so far. wide variety...”

Written on: 22/03/2011 by bew6988 (1 review written)

best online shopping experience so far. wide variety of flowers and creative arrangements to choose from. website was well designed and user friendly. purchasing process is fast and simple. customer support was very helpful and prompt as well. I made a special request to change the delivery time and was swiftly given acknowledgment and the information on my account page was updated immediately as well.

overall, great service with great people behind it. FloraQueen allowed me to make my… Read Full Review

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★★★★★

“I have used many different ways to easily send flowers...”

Written on: 02/03/2011

I have used many different ways to easily send flowers across America in the past (in stores, phone orders, and online), but on this occasion I wanted to surprise my wife who was visiting Italy with a tour group. How was I going to get flowers delivered to a Guest House in the middle of Rome with only 1 day's notice? I took a chance with Flora Queen after checking out many websites and finding theirs to be the most encouraging international delivery service. The flowers were arrived perfectly… Read Full Review

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★☆☆☆☆

“The worst! I ordered flowers for a death in the...”

Written on: 02/03/2011

The worst! I ordered flowers for a death in the family and they NEVER delivered. Horrible company and it took days to get my refund. I give this company ZERO stars but I had to fill one in to leave this review… Read Full Review

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★★★★★

“Hello, everyone at Flora Queen can stand proudly be...”

Written on: 17/02/2011

Hello, everyone at Flora Queen can stand proudly be their name because they are the queens among all the distributors of fresh flowers.
I am loyal customer for more than one reason. Beautiful flowers, delivery on time with superb presentation and 100% helpful customer service who do their utmost to keep their customers happy.
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★☆☆☆☆

“DO NOT USE THIS COMPANY FLOWERS DID NOT ARRIVE. ...”

Written on: 16/02/2011

DO NOT USE THIS COMPANY FLOWERS DID NOT ARRIVE. SHOULD YOU MAKE A MISTAKE AND ORDER FROM THEM MAKE SURE YOU DO A CHARGE BACK ON YOUR CREDIT CARD.

DO NOT USE… Read Full Review

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★★★★★

“ ”

Written on: 16/02/2011 by DmitryS (1 review written)


Good Afternoon.

I always send the flowers by the Flora Queen to my girlfriend and relatives. This company provide quick and trustable service and always the fresh and beautiful flowers. Also I can say that the possible troubles with the order (if any) are always quickly solved by the customer service of the Flora Queen.

Also I greatly adore the huge discounts provided by the Flora Queen to the long-term clients.

Thank You for the service and quality.

Best,

Dmitry,

Moscow, Russia… Read Full Review

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★★★★★

“I've been using the website for almost two years to...”

Written on: 15/02/2011

I've been using the website for almost two years to send flowers from Bulgaria to my colleagues in Lithuania. Every single time everything was just perfect. Delivery on time, even on Valentine's Day, which happened to be Sunday last year. Customer service is quite friendly and replies quickly. Oh i almost forgot how generous they are for their regular customers offering discounts up to 20% on their whole selection of amazing flowers. Be sure to see for yourself, you'll find something to make… Read Full Review

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★★★★★

“I live in the US and sent a friend flowers in Germany,...”

Written on: 15/02/2011

I live in the US and sent a friend flowers in Germany, Floraqueen was amazing! Not only did I get a phone call from a gushing sister, who couldn't stop raving about the flowers she received...I also saved face because I ordered them relatively last minute.

Delivery was fast, efficient and reliable. The flowers were beautiful, and the price was fantastic. If you're looking to send anyone flowers, Floraqueen is the best!… Read Full Review

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★☆☆☆☆

“I paid for flowers and a box of chocolates to be...”

Written on: 09/02/2011

I paid for flowers and a box of chocolates to be delivered. The flowers were delivered but not the chocolates. I have been attempting to find out from FloraQueen what has happened to the chocolates and to get a refund but there is no reply from the customer services and no contact number. I most certainly will not use this service again as there are more relaible florists on line with a better customer service reputation… Read Full Review

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★☆☆☆☆

“Used them once last year, there was a slight delay,...”

Written on: 05/01/2011

Used them once last year, there was a slight delay, but in the end the flowers were received and well liked.
Sent a 70' bunch of flowers to the same person again this year (Paris). I ordered them on 29 December to be delivered on 30 December. Floraqueen confirmed delivery on 31 December. It's now 5 January and nothing has been delivered.
Apparently the florest telephoned and left a message (there was no message on the answer phone) and this equates to "flowers delivered" on the Floraqueen… Read Full Review

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★☆☆☆☆

“It was good first time. Second time was a big failure....”

Written on: 04/01/2011

It was good first time. Second time was a big failure. They however refunded the order amount so I decided to give them another chance on new years. Unfortunately the flowers were delivered to some neighbour without any note left for the actual recipient.

They have a pretty good website and decent and nice customer service but they should know they are doing business and they should know when to stop working with a bad local florist after two big problems. Otherwise they just lose a customer… Read Full Review

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★☆☆☆☆

“Poor service from floraqueen, I sent flowers to a...”

Written on: 31/12/2010

Poor service from floraqueen, I sent flowers to a relative in april, they never got them and I had to get the resent at floraqueens expense. Today (31dec 2010) I got an email saying that they flowers had been delivered. I should shope so they were ordered back in april ! Will never ever use them again !… Read Full Review

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