Flora Queen Reviews - www.floraqueen.com

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★★★☆☆
3.0 / 5
51% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Excellent customer service ”

Written on: 29/12/2011

I ordered a bouquet of flowers for delivery to family in the US as I thought their website was excelent and easy to use. The choices available and prices were very competitive. When the bouquet was delivered by the US agents it did not match the expected quality shown on the website. When I reported this to Floraqueen and sent a photograph they immediately offered to send a complimentary bouquet at no cost to me. I'm pleased to say this has now been delivered and it was as described if not… Read Full Review

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★★★★★

“Highly delighted with service!”

Written on: 28/12/2011

After having used Floraqueen before and being highly delighted with their bouquet of flowers that had been delivered I decided to use them again. I chose my arrangement but unfortunetly when it was delivered it wasn't what I had chosen. I contacted Floraqueen and informed them of my dissappointment and had a very quick responds to apologize for any disappointment caused to my Mum whom the bouquet was for and to me .I was asked to chose another arrangement and at their cost another beautiful… Read Full Review

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★★★★★

“fliowers for loved ones across the miles for christmas ”

Written on: 28/12/2011 by pebbles50 (1 review written)

my mother in law lives in slovenia we sent her christmas flowers they were fantastic and on the day they said would get there and has lasted through the hols looking great my sister lives in sweden i sent her a christmas flower bunch they were fantastic and diliverd on time and the day they said they would diliver great and they have lasted through the hols aswell i would recomend anyone to use the flora queen again best florist around for international florist there web site is so easy to use… Read Full Review

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★★★★☆

“Reliable Service on time Delivery”

Written on: 28/12/2011 by tonyinge (1 review written)

Thank you so much for your great service flowers were ordered and delivered all in the same day my wife was very happy with her Flowers I have used you guys now on 4 occasions and will continue to, keep up the good work… Read Full Review

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★★★★★

“Just wonderful!”

Written on: 27/12/2011

Those guys are amazing. Things went like clockwork! That was my second order through their website. Both orders went smooth, fast, accurate and made a much better impression and effect than any of my best expectations. I had a question for them and although it was Christmas an answer came back in a very short time. I mean I can't express how happy I am with them and I have decided that they are my… Read Full Review

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★★★★☆

“I am happy for the service”

Written on: 16/12/2011

I ordered flowers from Ireland to Finland. No problems at all, flowers were delivered on time, and I got fast reply from customer service. Thanks… Read Full Review

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★☆☆☆☆

“cowboys”

Written on: 15/12/2011 by Fads (1 review written)

I ordered flowers for my daughter's birthday, they arrived 5 days late after sending them 6 emails chasing the delivey. they total liars. waste of time so please don't use them or you will be very disapointed. do use them… Read Full Review

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★☆☆☆☆

“a scam”

Written on: 14/12/2011

My boyfriend send me flowers for my birthday. One week later I have not received anything. They actually send a confirmation that the delivery was made! Customer support send me a copy of a receipt signed by I-don't-know-who and delivered to I-don't-know-where. Such a scam!… Read Full Review

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★☆☆☆☆

“Just took my money and disappeared”

Written on: 05/12/2011

I have ordered flowers for my good friend's birthday to be delivered to Germany - the order was confirmed, payment was made, but the only thing we ve got was spam to my mailbox. NO flowers, NO confirmation, NO apologies, NOT even a reply from customer support. I regret I failed to cheer up my friend and paid my money to those guys… Read Full Review

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★★★★★

“Well done! ”

Written on: 01/12/2011 by aurore (1 review written)

We ordered the flowers on this website without knowing their reputation and serious. I confirm that they are serious and professional. Well done… Read Full Review

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★★★★★

“Beautiful!”

Written on: 23/11/2011

We live in Canada and all of our family lives in the US. It was our neices wedding day and we would be missing it! I wanted to send her beautiful flowers to enjoy in the days leading up to her wedding to let her know we were thinking of her. I stumbled upon Floraqueen while searching options for sending outside of Canada. The Precious Purity bouquet was beautiful and perfect for the purpose. I like that you can choose between sizes, this was helpful. My sister sent me pictures of the bouquet… Read Full Review

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★☆☆☆☆

“Not what I ordered!”

Written on: 15/11/2011 by KAYMOV (1 review written)

I ordered flowers to be sent to my sister-in-law in Switzerland. The flowers I ordered compared to the flowers that were delivered were WAY OFF! I paid a dear amount of money but figured the picture showed something woth while, and I am absolutely embarrassed at the cheap wilted flowers that were delivered. This was sent to Lausanne, Switzerland. BEWARE, this company is running a scam!!!… Read Full Review

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★☆☆☆☆

“Scam website - do not use”

Written on: 10/11/2011

Ordered flowers, wine and chocolates to be delivered to Switzerland for my sisters birthday. Delivery was scheduled for 4th November 2011. After enquiring why they hadn't been delivered by the 7th November. I was informed there had been a \"mistake\". They would \"upgrade\" the flowers and deliver them that day. They did not. Still waiting for delivery. Do not use thiscompany!… Read Full Review

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★★★★★

“Brilliant on-line florist”

Written on: 01/11/2011 by ElisabethB (1 review written)

I am a first-time online flower shopper and i am really glad to have found FloraQueen's website. Their service is brilliant, the website is easy to use and their "service-in-progess" email updates keeps you part of the process. The flower bouquet was delivered on time - within hours - half way around the globe - WOW !! The flower were beautiful and brought lots of joy to the recipient. I highly recommend FloraQueen and will most certainly use this company for all future occasions… Read Full Review

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★★★★★

“Flora Queen - sending flowers online”

Written on: 16/10/2011

Great service and the beautiful flowers, which has enabled us to show a friend at the other end of the world that we think of her and that geographical distance is no barrier. Thank you!… Read Full Review

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★★★★★

“Excellent job despite my mistake”

Written on: 16/10/2011 by Vladimirko (1 review written)

I ordered roses for my girlfriend`s birthday . She is currently in Denmark while I ordered it from Serbia . Unfortunately , I did not provide correct address neither the correct phone number and on that day I ruined the surprise by asking her if she got the flowers . After that I realized I was wrong and I just told them on a site and did not expect the flowers will be ever delivered. Tomorrow it was after all a surprise when flowers WERE DELIVERED . I can not express enough my gratitude , and… Read Full Review

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★☆☆☆☆

“Liar.”

Written on: 13/10/2011 by cvdcayapan (1 review written)

My husband ordered flowers for our anniversary. He was in Dubai, I was in Switzerland. Flowers would have been great. It never came. They even sent a delivery confirmation to my husband saying I already received the flowers. Thanks a lot… Read Full Review

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★★★★★

“Sending flowers overseas?”

Written on: 13/10/2011

Beautiful flowers, excellant delivery time! And great company followup on service… Read Full Review

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★☆☆☆☆

“Don't be fooled!”

Written on: 26/09/2011

This is a non-existent company that does not deliver flowers at all. Contacting the customerservice desk is impossible trough the regular online system. Sending an e-mail is useless. Nobody replies. Too bad as I wanted to order a nice bouquet of flowers for my best friend who's getting married. Horrible that there's people in this world earning their money like this! Follow my advice: DON'T ORDER HERE!… Read Full Review

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★☆☆☆☆

“Dont be Scammed !”

Written on: 26/09/2011 by ozshopperv (1 review written)

Unsure how this company is allowed to continue business. They have scammed me and from what I have read on other review sites, many others as well. It looks like they manage to get away with it by doing a dodgey delivery every once in a while but even that seems very poorly done and a waste of money from what I can tell. I have lodged an investigation with my bank to retrieve the funds and to hopefully flag them when other credit card users try them online. Very frustrated and angry. I… Read Full Review

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