Flowers Same Day Reviews - www.flowerssameday.co.uk

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★★★★☆
4.2 / 5
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★★★★★

“Excellent Service and Beautiful Blooms ”

Written on: 09/09/2015 by Oilcan1970 (1 review written)

Very happy with the service received from Flowers Same Day. From the initial phone call with the person I dealt with to the emails from another person I dealt with it was clear that this is a very friendly customer focused florist. The flowers arrived on the day expected and I have been told that they were beautiful… Read Full Review

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Janew9's Response to Oilcan1970's Review

Written on: 10/09/2015

You were lucky. I had the complete opposite experience when one third of my order was not delivered, despite being ordered a week in advance for a diamond wedding anniversary. All I got was a lukewarm apology and an absolute refusal to go back the same day. I'm glad your service was straightforward but I have never encountered such lacklustre attention to detail

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★★★★★

“Easy efficient service”

Written on: 07/09/2015 by 2580 (1 review written)

Very easy to order with beautiful choice and delivered when promised, you cannot ask for any more than that… Read Full Review

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★☆☆☆☆

“I do not recommend ”

Written on: 05/09/2015 by gcgg (1 review written)

We ordered at 1028am and delivery was confirmed by email and tracking. We were happy and relieved until a call to the recipient highlighted that they had not arrived. A call to the company a deeper told that their system showed as not delivered, but our email and tracking were incorrect. All that was offered was an apology and redelivery a day late (and still not there)… Read Full Review

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Janew9's Response to gcgg's Review

Written on: 10/09/2015

Yes I received a really poor service too. I was also offered a delivery a day late. Clearly this company has no understanding that customers would like loved ones to celebrate on their actual special day. Really disappointing as I listebed to the empty promises on their website, ordered a week in advance and got nowhere when my carefully placed order was not fulfilled

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★★★★★

“Excellent service”

Written on: 04/09/2015 by Pattoneq274 (1 review written)

A very quick Professional service. The recipient was delighted with the bouquet. Thanks you I would defiantly use again… Read Full Review

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★★★★★

“Saved the day!”

Written on: 01/09/2015 by Su-buffe (1 review written)

Having forgotten my daughter and son in laws wedding anniversary ( and whilst on way to the airport to boot!) .. I was able to order , pay and receive confirmation of delivery en route!.. As ever fabulous service , wonderful flowers and delighted recipient !.. Can't recommend highly enough!… Read Full Review

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★★★★★

“Super value”

Written on: 30/08/2015 by vkDiaz203 (1 review written)

I placed an order well in advance for the delivery of flowers on a specific date to celebrate my wifes Birthday. I requested particular blooms to replicate the flowers carried by my wife 60 years ago,although our anniversary isn't until October. The flowers were delivered on time as requested, with exactly the right mix of blooms. Both my wife and I were absolutely delighted, and would have no hesitation in recommending the company 'Flowers same day'. DC Oakengates… Read Full Review

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★★★★★

“Most impressed”

Written on: 27/08/2015 by tmWaugh369 (1 review written)

I required a delivery of flowers to a friend in the Aberdeen area. I telephoned Flowers same day ad was left in no doubt that my order would be handled successfully. Te receipient confirmed that the flowers were "just lovely." The delivery time was prompt and follow up emails with regard to both the payment and completion of my order most reassuring… Read Full Review

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★★★★★

“Flowers Same Day”

Written on: 26/08/2015

Wish I had found this service sooner. This is the first time I have used Flowers Same Day and it was absolutely brilliant. I ordered on line but needed to phone to check exactly what flowers were to be in the arrangement as there were a couple I did not know. The lady who answered the telephone was helpful, knowledgeable and thorough when going through my order. To my amazement the flowers were delivered in about two hours, yes two hours!! They were in perfect condition, fresh and… Read Full Review

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★★★★★

“Beautiful Flowers”

Written on: 25/08/2015 by barbiedoll99 (2 reviews written)

Placed the order just after 9am & they were delivered before lunchtime same day, really put a smile on my mother-in-laws face. The flowers were beautiful, very fresh & arranged perfectly wouldn't hesitate to call them again 5***** service thank you so much… Read Full Review

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★☆☆☆☆

“half if the order didn't arrive”

Written on: 17/08/2015 by roxy1991a (1 review written)

I ordered a Rose GIFT SET for 23 pounds. Instead all that was delivered was ONE Rose and NO chocolates. The Rose wasn't exactly in prestige condition either. The Rose was delivered by a 200 pound women who probably ate the chocolates. I spoke to a customer adviser who blatantly accused me of lieing by asking us to check the bag again... duh, like we didn't already. Not impressed - what an expensive Rose... shan't be ordering from their again! Absolutely gutted!… Read Full Review

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Janew9's Response to roxy1991a's Review

Written on: 10/09/2015

Yes, seems to be a trend with this company. One third of my order didn't arrive either and there was no interest whatsoever in putting things right. Awful people to deal with. Never again!

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★☆☆☆☆

“DO NOT USE!!! complete disappointment”

Written on: 14/08/2015 by NRC1 (1 review written)

Not only were the flowers rubbish, caused upset and were returned to the supplying florist the response from the customer service department at flowerssameday was unsympathetic with an attitude along the lines of glad you sorted it we don't need to do anything then. We will not use again and would strongly advise anyone else reading this to use another online service. If nothing else I hope this review stops someone else wasting £40 or so as I've just done!… Read Full Review

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★☆☆☆☆

“Gave one star because zero isn't an option.”

Written on: 09/08/2015

For the love of god do not give these people your money. They deliver on time, which is just as well because the flowers wilt within the hour. The are cheap, tacky, and would make the carnations in the local Chinese look regal. May I suggest wiping your toilet seat with you hard earned money in order to get at least little more value from the notes that you would other wise hand over to them… Read Full Review

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Janew9's Comment

Written on: 12/09/2015

Agree totally. An experience to live and learn from , and say never again to.

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Janew9's Comment

Written on: 12/09/2015

Agree totally. An experience to live and learn from , and say never again to.

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★☆☆☆☆

“Delivery not Received!!! Very Disappointed!!”

Written on: 03/08/2015 by al2015 (1 review written)

Having ordered Sparkling Wine Basket £42.99 on Thursday for my daughter and new son-in-law as a Welcome Home from their honeymoon, I was pleased to receive a confirmation email to let me know they had been delivered on Saturday lunchtime as arranged .When speaking to my daughter during the afternoon I discover they had not received it - so I rang flowerssameday in Brighton where I had ordered them. By then they were shut so I left message on shop phone and customer services phone and sent them… Read Full Review

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★☆☆☆☆

“Extremely Poor Quality”

Written on: 22/07/2015 by LiaMarshall (1 review written)

I ordered a £45 bouquet of flowers from "Flowers same day" in a basket for a friends 50th Birthday. On the site the flowers looked vibrant and came in a delightful basket. When my friend rang to thank me she was not as enthusiatic as I thought she would be about the flowers. When I visited the following day I was shocked to see a selection of bland, lifeless flowers in a tatty small basket, more fit for the tip. I would have had better value buying a £3.99 bunch from my local garage. For… Read Full Review

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★★★★★

“Oustanding, excellent service”

Written on: 21/07/2015 by joanne.kelly (1 review written)

My close friend was rushed into hospital in edinburgh and i had no idea what florists to use as i'm not from that area and I really wanted them delivered as soon as possible. Luckily when i searched online i came across 'Flowers same day'. The whole process from ordering, communicating, value and having the flowers and gift delivered without any hitches was amazing! So much so that when she needed more flowers, i ordered some again via this company, and again, perfect service and perfect… Read Full Review

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★★★★★

“Friendly service, speedy delivery and beautiful...”

Written on: 17/07/2015 by AmareHughes (1 review written)

Thank you to the team who looked after this delivery so well. The flowers could not have been better if I had been there to pick them myself - the staff member took great care in asking exactly what I would like. I opted for a bouquet in a vase so that it would make for easy display to the recipient who was only recently out of hospital. By the way - ten days later, they are still going strong… Read Full Review

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★★★★★

“Great Service with a personal touch.”

Written on: 17/07/2015 by Majic73 (1 review written)

Great assistance, superb service. And when words failed me, I was gently led through pedigree experience, to words that paid sufficient homage to the occasion. Thanks again E… Read Full Review

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★★★★★

“At last, craftswomen in the floral industry”

Written on: 14/07/2015 by terriminx (1 review written)

Found 'Flowers Same Day' purely by accident after requiring a special delivery away from home and having been disappointed several times whilst using Interflora by way of failed deliveries, a wrong order (ordered 2 identical bouquets in different colours for my twin daughters on their 18th birthdays and only one bouquet arrived) ignoring specific detail requests as in particular flowers wanted or not wanted and using less than fresh flowers. 'Flowers same day' have a wide selection easily… Read Full Review

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★★★★★

“Just perfect..”

Written on: 14/07/2015 by PBremner (1 review written)

First time I had used Flowers Same Day, but it wont be the last... I ordered flowers for my friend as just out of hospital, they were delivered that day early afternoon, and they looked gorgeous. I will definitely be using Flowers Same Day again, great service. … Read Full Review

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★★★★★

“Very Satisfied Aussie”

Written on: 11/07/2015 by HeatherDownUnder (1 review written)

 I was asked to order a bunch of flowers for my Aunt in England who had just returned home after a long stay in hospital. I was asked to do this on Friday afternoon and it was suggested if I could please see if they could be delivered that day. Well that sounds all well and good but you see I am in Australia and I was about to go out and not be back on the computer until nearly midnight. I did a quick calculation in my head and thought no way. How can I do an order around 2 pm UK time and… Read Full Review

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