Flowers Same Day Reviews - www.flowerssameday.co.uk

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★★★★☆
4.2 / 5
309
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★★☆☆☆

“Poor customer service when my delivery order was changed.”

Written on: 27/04/2015 by Marcus499 (1 review written)

I ordered some flowers from my workplace one morning when I found out that a colleague's dog had got run over and had died. I choose from a picture on the internet costing £32.99 plus delivery. I was then told at 5 pm that they didn't have the flowers I ordered and was offered an alternative. On visiting my colleague several days later at home I saw what had been delivered. Being disappointed at the size and quantity I asked for a partial refund. This request was refused on the grounds that… Read Full Review

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★★★★★

“Top Notch”

Written on: 21/04/2015 by Dancingqueenie (1 review written)

Living in Australia it is hard to select an overseas florist as there are now so many advertising. I have now been using 'Flowers Same Day' for a couple of years & the company bends over backwards to help, particularly with unusual requests. I would not use any other company. The website is quick & easy to use & when I have spoken to them by phone, they are vey friendly & helpful. Best of all, all recipients of their flowers are thrilled with them… Read Full Review

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★☆☆☆☆

“Extremely bad service”

Written on: 18/04/2015

Ordered my flowers for my wife before ten am. I called after to ask if they could be delivered by 3.30pm, which they said they can do and the flowers were ready in front of them on the table. Turns out my wife left work at 3.30 and the driver hadnt even turned up. I called up the shop in West Byfleet to enquire what had happened. The girl on the customer chat told me that the flowers were on the van as we spoke, this was about 3.40pm and she could cancel the order and refund me, as the surprise… Read Full Review

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★★★★★

“Helpful, efficient and beautiful”

Written on: 15/04/2015 by judybee (1 review written)

I Googled "florists Brighton" & Same Day popped up. I liked their website. I needed same day delivery so gave them a ring. The girl who answered the phone was helpful and efficient. I received an email confirmation of my order and the delivery. The recipient was delighted with the beautiful fresh flowers and the way they were arranged. I wholeheartedly recommended these guys. I shall use them again. I'd've liked a reminder of the delivery charges but they are displayed online… Read Full Review

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★★★★★

“Thanks a bunch!!!!!!!! xxx”

Written on: 08/04/2015 by Cherrybubx (1 review written)

Thank you so much for a brilliant service! I couldn't believe how quickly the flowers were delivered! Fortunately I was on the phone to my mum when they arrived and she was over the moon! She loved every detail, right down to the wrapping and ribbon! She had been in a nasty car accident on Easter Sunday and was trapped in an upside down car. Thankfully she is alright but still in shock and these flowers made her feel SO much better. I'm so glad I chose your website out of all those I looked… Read Full Review

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★☆☆☆☆

“shocking service...sorry NO service”

Written on: 04/04/2015 by andrewgs (1 review written)

I was called the same day as placing the order to say the delivery could not be fulfilled as the florist had no flowers. No other shop could or WA prepared to fulfill the order. The person calling.py offered delivery three days later. Appalling and poor service. I will never use again… Read Full Review

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Anfrum's Response to andrewgs's Review

Written on: 01/05/2015

What do you expect, this is Interflora in disguise!

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★☆☆☆☆

“Only Half the Number of Flowers Pictured were Delivered”

Written on: 31/03/2015 by Norwoodpe399 (1 review written)

The bouquet was about half the size of the picture on the internet. I paid £29.99 plus another £4.99 delivery for a wrapped bouquet. All it contained were 9 carnations and 2 zanths. The response I got from the company was that it only deals with complaints that are made within 7 days of delivery. I've looked through the terms and conditions and can see no mention of this fact. Most people who have flowers delivered I would suggest are unlikely to see the flowers and to be able to complain in… Read Full Review

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★★★★★

“Many thanks to Flowers Same Day for a very prompt...”

Written on: 27/03/2015 by HailieCraig (1 review written)

Many thanks to Flowers Same Day for a very prompt service,flowers ordered and delivered within 3 hours,with very satisfying comments from the receipient. I will be using this company again… Read Full Review

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★★★★★

“Fast and efficient service ”

Written on: 25/03/2015 by Clairabella123 (1 review written)

I ordered some spring flowers to be delivered to my parents in law. They were delivered withing 21/2 hours of ordering and were fresh and beautiful. Thank you, they were just right!… Read Full Review

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★★★★★

“very pleased with flowers”

Written on: 25/03/2015

Very pleased great service Just want to say thanks for the beautiful flower arrangement Which I ordered for a family funeral yesterday they were delightful the colours were second to none. Very pleased with your service and would be only too willing to use your service again. many thanks x… Read Full Review

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★★★★★

“Helpful service, beautiful flowers”

Written on: 20/03/2015 by Lucas373 (1 review written)

Easy to order online, great service - I had made a mistake and the team quickly Picked it up and contacted me and sorted it all out. Really friendly team on the phone. I ordered funeral flowers and they were beyond my expectation, the arrangement looked generous , fresh and well put together. I will definitely use this service again… Read Full Review

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★★★★★

“WOW WOW WOW”

Written on: 19/03/2015 by MrBoomer (1 review written)

My Sister was 65 yrs old today and over the years she has received many bouquets of flowers but none ever like the ones she received from yourselves. She says they are the best ever flowers she's ever received, really fantastic. When desccribing them to me it's exactly as I requested over the phone. A very big thank you to you all but especially to the designer of the arrangement. Highly recommended… Read Full Review

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★☆☆☆☆

“Same day delivery”

Written on: 16/03/2015

I ordered flowers for my mother for same day delivery only to fine she still had not received them, so I called the company to ask what had happened, First of all (Leighann) told me I had not ordered same day when I disagread she then said oh no the shop could not deliver any more to that area that day so we called you yesterday to let you know!! Emm no Leighann I never received any such call nor did I have any messages or missed calles!!! She basically told me I was lying!! Why would I do that… Read Full Review

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★★★★★

“I am please I chose a local business rather then...”

Written on: 14/03/2015 by caroline-trossachs.co.uk (1 review written)

This was the 1st time I used your company and I will be recommending you. My Mother phoned me and said how happy she was. The delivery lady was very helpful and friendly insisting on taking the flowers into the house and putting them where my Mum wanted. Mum said "these are the nicest display I have ever had and better then any posh London florist's". I chose this particular display for the colours and also because it used scented flowers. I am please I chose a local business rather then… Read Full Review

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★★★★★

“Mother's Day flowers”

Written on: 14/03/2015 by Shirleywillard (1 review written)

This was an international order, so always a little worrysome. However, my order was delivered on the day promised, they were beautiful, fresh and an excellent assortment. These were for my 92 year old Mother for Mothers Day, and she was so happy with her flowers. I have ordered through Flowerssameday twice and have not been disappointed. Their care, attention to detail and customer service is excellent… Read Full Review

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★☆☆☆☆

“Poor Customer Service”

Written on: 12/03/2015 by Sacphil (1 review written)

Felt the need to leave this review having being left in tears following an argument with the manager of this company. Ordered, Baby Boy balloons and flowers to be delivered for when I arrived home from the hospital with my partner and new son. Everything arrived on time, but the flowers were pink, which I was a little annoyed about having paid so much for them. Tried to contact the company twice over the next week to rectify the situation having left answer phone messages on both occasions but… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/03/2015 by klingard (1 review written)

I just wanted to say a most sincere thank you to you and your team. The flowers, vase and chocolates arrived as requested. I spoke with my mum (my this morning) and she said that the chap that delivered them was really really nice, so much so she felt bad for nearly crying on him. My mum has just lost a dear pet and she is very sad. As I cannot be there with her I wanted to get flowers to her asap, hence my special request to you. The flowers are apparently beautiful and exactly what I… Read Full Review

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★★★★★

“Beautiful flowers + amazing service = One very happy...”

Written on: 07/03/2015 by Rog808 (1 review written)

Thank you for your excellent service -HXXXX absolutely loved the gorgeous flowers you delivered -they put a huge smile on her beautiful face, and if she's happy then I'm very happy... Great work Ladies -this was my second order with you, and it certainly won't be my last :D Kindest Regards, JXXXXX RXXXXX… Read Full Review

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★★★★★

“Delivered like rocket ”

Written on: 04/03/2015

Great service easy to use web site PayPal option brilliant. I was late with a birthday card and same day flowers solved the problem delivered after lunch I ordered that morning super fast even on a Saturday very happy mum with White wine basket flowers and chocolates. Highly recommended for us unorganised men to save the day Use this company you will be happy… Read Full Review

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★★★★★

“saved the day”

Written on: 03/03/2015 by Debs50love (1 review written)

the person I dealt with responded really fast ( and early) I needed an urgent delivery for 35 year anniversary. She contacted me by email as i had made an error online, then quickly had the beautiful arrangment made up and delivered! Happy Parents ! thank you Good communication & first class service Arrangement was beautiful … Read Full Review

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