Flowers Same Day Reviews - www.flowerssameday.co.uk

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★★★★☆
4.2 / 5
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★★★★☆

“Not what I ordered”

Written on: 21/09/2015 by Fliwer (1 review written)

My daughter received beautiful flowers for birthday but they were not what I ordered I have discussed this with company despite the fact I was not informed at time of ordering that substitutes may be included in the order. Flowers I requested would not be covered by cost I was not informed that this was an issue. A simple phone call to amend my order would have resolved this. The only solution to my complaint was to pick up and replace flowers or pick up and full refund, which I did not want… Read Full Review

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★★★★★

“Amazing flower's ”

Written on: 18/09/2015 by Castilloig158 (1 review written)

Really pleased with the service and the quality of the flower's. Having ordered them from norwich on line to surprise my mother in law in essex, highly recommend :-) really happy customer x x… Read Full Review

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★★★★★

“SUCH A HAPPY CUSTOMER! HAPPY TO HAVE FOUND THIS COMPANY”

Written on: 18/09/2015 by AshleyBurnett1 (1 review written)

Absolutely over the moon with the bouquet my gran received yesterday, it has made her very happy and is just beautiful. Great customer service and quick response from the team. Delivery driver also very courteous and helpful and assisted my gran into her house with her flowers as she struggles with her mobility. Cannot thank this company enough for their prompt response in delivering my order the same day. will definitely be recommending this company and using them again in the future! thank… Read Full Review

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★★★★★

“CLASSY, PERSONAL SERVICE ”

Written on: 17/09/2015 by Erick216 (1 review written)

I had not used this Florist before, but was looking for a local Florist for a Funeral Tribute at very short notice. the website was clear and easy to use and the purchase quickly made. I then received a call to say that my delivery details were noted, but that they had other tributes for the same funeral, which would be delivered directly to the Funeral director and would i like mine included. Then also advised me that the family had requested a particular colour, which was extremely… Read Full Review

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★☆☆☆☆

“Didn't ever deliver! ”

Written on: 15/09/2015 by MakailaStokes358 (1 review written)

My boyfriend ordered me flowers for my birthday, but when he came to see me late the same evening he was shocked to discover no flowers had been delivered. The person he spoke to blamed a Paypal error, but at no point tried to contact him, offer an apology or make compensatory arrangements. Yuw fact 'same day' is featured in this company's business name is a complete joke. Appalling… Read Full Review

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★★★★★

“next day delivery”

Written on: 13/09/2015 by Alessandra375 (1 review written)

ordered late afternoon asked if cuold be delivered before 11am and had them delivered my 10am next day very good flowers.best service i have had… Read Full Review

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★★★★★

“Beautiful blooms and fabulous service.”

Written on: 12/09/2015 by Picallilly (1 review written)

The flowers were beautiful and arrived within hours of ordering. The process of ordering was simple and hassle free. I would highly recommend the flowers and the friendly, personalised service given. Thank you… Read Full Review

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Janew9's Response to Picallilly's Review

Written on: 12/09/2015

Please scroll down to see alternative views, not just mine, of this truly awful, uncaring service who failed to deliver on my grandparents diamond wedding anniversary (despite being ordered a week in advance) and thought a refund would sort the matter out. Excuse me, you can't recreate a 60 year wedding anniversary and they refused to go back at 3pm - factual, and could not care less.AVOID

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★★★★★

“SAME DAY DELIVERY”

Written on: 12/09/2015 by Jovany157 (1 review written)

what fantastic service from this company.like most men we forget the most important dates in the year.this morning on the way out to work i kissed my wife and said have a nice day see you later.she replied happy anniversary!!!.hence flowers same day to the rescue what service emailed order 10am delivered 11.55am manhood saved very happy wife .how dare she say i forgot our wedding anniversary!!!!.will use this company again without hesitation.and by the way the flowers are fantastic… Read Full Review

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★☆☆☆☆

“Part of order missing. Refused to go back same day....”

Written on: 10/09/2015 by JaneW9 (1 review written)

I ordered a bouquet, chocolates and a ballon to mark a diamond wedding anniversary for my grandparents.. I ordered a week in advance and contacted the company on the day itself to ensure all was in order. I was assured it was. The balloon was not delivered, I contacted the company and was advised it had gone to wrong address. I asked if they would go back and they refused, even though it was mid--afternoon. They offered me the £6 refund, but £6 is not important, I wanted the delivery to be… Read Full Review

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★★★★★

“Excellent Service and Beautiful Blooms ”

Written on: 09/09/2015 by Oilcan1970 (1 review written)

Very happy with the service received from Flowers Same Day. From the initial phone call with the person I dealt with to the emails from another person I dealt with it was clear that this is a very friendly customer focused florist. The flowers arrived on the day expected and I have been told that they were beautiful… Read Full Review

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Janew9's Response to Oilcan1970's Review

Written on: 10/09/2015

You were lucky. I had the complete opposite experience when one third of my order was not delivered, despite being ordered a week in advance for a diamond wedding anniversary. All I got was a lukewarm apology and an absolute refusal to go back the same day. I'm glad your service was straightforward but I have never encountered such lacklustre attention to detail

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★★★★★

“Easy efficient service”

Written on: 07/09/2015 by 2580 (1 review written)

Very easy to order with beautiful choice and delivered when promised, you cannot ask for any more than that… Read Full Review

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★☆☆☆☆

“I do not recommend ”

Written on: 05/09/2015 by gcgg (1 review written)

We ordered at 1028am and delivery was confirmed by email and tracking. We were happy and relieved until a call to the recipient highlighted that they had not arrived. A call to the company a deeper told that their system showed as not delivered, but our email and tracking were incorrect. All that was offered was an apology and redelivery a day late (and still not there)… Read Full Review

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Janew9's Response to gcgg's Review

Written on: 10/09/2015

Yes I received a really poor service too. I was also offered a delivery a day late. Clearly this company has no understanding that customers would like loved ones to celebrate on their actual special day. Really disappointing as I listebed to the empty promises on their website, ordered a week in advance and got nowhere when my carefully placed order was not fulfilled

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★★★★★

“Excellent service”

Written on: 04/09/2015 by Pattoneq274 (1 review written)

A very quick Professional service. The recipient was delighted with the bouquet. Thanks you I would defiantly use again… Read Full Review

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★★★★★

“Saved the day!”

Written on: 01/09/2015 by Su-buffe (1 review written)

Having forgotten my daughter and son in laws wedding anniversary ( and whilst on way to the airport to boot!) .. I was able to order , pay and receive confirmation of delivery en route!.. As ever fabulous service , wonderful flowers and delighted recipient !.. Can't recommend highly enough!… Read Full Review

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★★★★★

“Super value”

Written on: 30/08/2015 by vkDiaz203 (1 review written)

I placed an order well in advance for the delivery of flowers on a specific date to celebrate my wifes Birthday. I requested particular blooms to replicate the flowers carried by my wife 60 years ago,although our anniversary isn't until October. The flowers were delivered on time as requested, with exactly the right mix of blooms. Both my wife and I were absolutely delighted, and would have no hesitation in recommending the company 'Flowers same day'. DC Oakengates… Read Full Review

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★★★★★

“Most impressed”

Written on: 27/08/2015 by tmWaugh369 (1 review written)

I required a delivery of flowers to a friend in the Aberdeen area. I telephoned Flowers same day ad was left in no doubt that my order would be handled successfully. Te receipient confirmed that the flowers were "just lovely." The delivery time was prompt and follow up emails with regard to both the payment and completion of my order most reassuring… Read Full Review

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★★★★★

“Flowers Same Day”

Written on: 26/08/2015

Wish I had found this service sooner. This is the first time I have used Flowers Same Day and it was absolutely brilliant. I ordered on line but needed to phone to check exactly what flowers were to be in the arrangement as there were a couple I did not know. The lady who answered the telephone was helpful, knowledgeable and thorough when going through my order. To my amazement the flowers were delivered in about two hours, yes two hours!! They were in perfect condition, fresh and… Read Full Review

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★★★★★

“Beautiful Flowers”

Written on: 25/08/2015 by barbiedoll99 (2 reviews written)

Placed the order just after 9am & they were delivered before lunchtime same day, really put a smile on my mother-in-laws face. The flowers were beautiful, very fresh & arranged perfectly wouldn't hesitate to call them again 5***** service thank you so much… Read Full Review

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★☆☆☆☆

“half if the order didn't arrive”

Written on: 17/08/2015 by roxy1991a (1 review written)

I ordered a Rose GIFT SET for 23 pounds. Instead all that was delivered was ONE Rose and NO chocolates. The Rose wasn't exactly in prestige condition either. The Rose was delivered by a 200 pound women who probably ate the chocolates. I spoke to a customer adviser who blatantly accused me of lieing by asking us to check the bag again... duh, like we didn't already. Not impressed - what an expensive Rose... shan't be ordering from their again! Absolutely gutted!… Read Full Review

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Janew9's Response to roxy1991a's Review

Written on: 10/09/2015

Yes, seems to be a trend with this company. One third of my order didn't arrive either and there was no interest whatsoever in putting things right. Awful people to deal with. Never again!

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★☆☆☆☆

“DO NOT USE!!! complete disappointment”

Written on: 14/08/2015 by NRC1 (1 review written)

Not only were the flowers rubbish, caused upset and were returned to the supplying florist the response from the customer service department at flowerssameday was unsympathetic with an attitude along the lines of glad you sorted it we don't need to do anything then. We will not use again and would strongly advise anyone else reading this to use another online service. If nothing else I hope this review stops someone else wasting £40 or so as I've just done!… Read Full Review

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