Flowers Same Day Reviews - www.flowerssameday.co.uk

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★★★★☆
4.2 / 5
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★☆☆☆☆

“Disappointing service and misleading”

Written on: 06/03/2016 by Sierrar457 (1 review written)

I ordered flowers on the 5th of march to be delivered on the 5th. Firstly i got a call from the florist to say that they didnt have those flowers in stock and she would put a different one in which i was fine with. She also confirmed they would be delivered today as in the 5th march. They delivery is between 9am till 5.30 pm i got an email ag 5.45 15minutes past this time to say they had been delivered. I had to ask the recipient whos birthday it was to check if they had been delivered and she… Read Full Review

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★☆☆☆☆

“APPALLING SERVICE !!!!”

Written on: 20/02/2016 by Olivervisscher (1 review written)

Ordered flowers on the 13 th Feb to be delivered on the 14 th ........ . I was quite happy when I was contacted by them and explained that they could not deliver my request until the 15 th. However I disagreed to this and they confirmed they would do my refund immediately...... This has not been the case. I've made contact 3 times now and was also made to believe that a manager would contact me back promptly........ 8 days later and still no refund. This is appalling… Read Full Review

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★★★★★

“Amazing Service”

Written on: 23/12/2015

I had not used this service before and am highly delighted with their speed of service and the recipient has told me of her pleasure with the goods ordered. My order was taken most efficiently over the phone and delivered promptly the next day. Having first tried another florist in the area and received a very terse reply that they could not deliver, I was so glad to find this firm and will definitely use and recommend them again. Many Thanks… Read Full Review

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★★★★★

“brilliant service and product”

Written on: 08/12/2015 by colingrazier (1 review written)

a wonderful company who gave great service and wonderful flowers i would recommend them to family and friends, and certainly will use them again… Read Full Review

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★★★★★

“Outstanding Service Outstanding Flowers Outstanding...”

Written on: 07/12/2015 by RB09 (1 review written)

Ordered flowers for my partner online at about 11:30. Flowers were delivered by 13:30. Truly outstanding service. Flowers arrived, they were stunning. Just what I'd asked for. Whole experience from ordering online all the way to delivery was exceptional and totally hassle free. Got emails to keep me updated and could track the progress of my order at any time. Couldn't sing their praises enough. Absolutely fantastic doesn't even begin to sum them up. Would highly recommend to anybody. Many Many… Read Full Review

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★★★★★

“Beautiful flowers and very efficient service.”

Written on: 04/12/2015 by Hadleyd384 (1 review written)

I chose this florist as it was local to my friend who lives in Luton. The website is easy and straightforward to use. There is a good range to choose from. I chose the winter perfect gift for my friend which is presented in it's own vase. I placed my order online at about 11 am and by 4.30pm it had been delivered. My friend sent me a photo of them. They looked beautiful. The company keep you updated about your order online and let you know when the item has been delivered. A truly amazing… Read Full Review

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★☆☆☆☆

“Same day flowers ...... Don't think so!!”

Written on: 04/12/2015 by Alenag463 (1 review written)

Was informed by a Leanne that the luxury flowers that I had ordered for my Mother's Birthday were not available and that they would substitute them with others of the same quality. After agreeing to the substitution, I then recieved another email several hours later informing me that the "ship" had run out of flowers and was not going to get a delivery of new ones until the following day. Sorry, but here's your money back....ta ta! This shambles of an outfit acts as a middle man between… Read Full Review

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★☆☆☆☆

“premium bouquet”

Written on: 25/11/2015 by simansss (1 review written)

Looked nothing like the photo posie was same size as my hand when i contacted them was fobbed off with more expensive stems used and made to full value £35 and a load of the c word for rubbish which apperently cant be used they dont care got your money very disappointed and will never use again anybody out there pay the couple of pounds more and get interflora… Read Full Review

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★★★★★

“Simple but effective”

Written on: 13/11/2015 by MrMcWhinnie (1 review written)

The staff there processed my order in rapid timeeand before I realised it I was getting messages of love from my wife. They helped me make my wife feel appreciated and loved. … Read Full Review

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★★★★★

“Arrangement”

Written on: 06/11/2015 by Fishface7 (1 review written)

Fantastic service all round. Would definitely recommend this company. Lovely arrangement, well worth the price and delivery was as agreed. Lovely helpful staff. Well done… Read Full Review

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★★★★★

“True to their name”

Written on: 28/10/2015 by KennedyRamsey (1 review written)

I recently ordered two bouquets right on the 3 pm deadline, 7 am at home here. Both were delivered less than 2 hours later and greatly appreciated by the recipients. In fact I received email thank you's before the delivery confirmation. Good job. Thoroughly recommend… Read Full Review

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★★★★★

“A charming thank you gift”

Written on: 28/10/2015 by Eslynvalles (1 review written)

Having spent a wonderful weekend with friends in Troon, Flowers Same Day not only advised on the most suitable bouquet but delivered them within hours of receiving the order. Our friends were delighted with the gift and sent us a photo of the display - it was truly charming. Thank you so much for your kind, considerate service. There was nothing we could possibly criticise about our purchase: this was just good old-fashioned customer care! Well done Flowers the Same Day!… Read Full Review

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★★★★★

“JUST LIKE CLOCKWORK”

Written on: 12/10/2015

I was unsure whether to proceed with an order on the internet but because the quality of the photographs showing the displays were very good , making it easy to choose , I thought I would give it a try. From the minute I placed my order everything went like clockwork , you communicated at every step and the flowers arrived exactly as you said. The quality of the flowers were first class, as was the florists artistry. Brilliant job , I have no need to go elsewhere from now on, nobody could… Read Full Review

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★★★★★

“fantastic service ”

Written on: 09/10/2015 by sajjyy786 (1 review written)

I saw this beautiful basket for the new arrival of baby range on line but wanted it in a much bigger size so i gave them a call The assistant online was ever so friendly & listened to my requiremens patiently & also offered some suggestions which helped alot & together we created a stunning flower basket She was ever so patient even when i made last minute changes she was so understanding & agreed to include them I would 100% reccomend them to family & friends & will be using them again for… Read Full Review

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★★★★★

“Caught out!”

Written on: 29/09/2015 by SueFol (1 review written)

Having just found out that today was a special persons birthday, I jumped on line to try to find a florist. Ordered on line for same day delivery...4 hours later got message to say delivered!! Had a lovely call from recipient to say flowers and vase were gorgeous. First class service!!… Read Full Review

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★★★★★

“Fantastic flowers and service”

Written on: 23/09/2015 by Gjf1967 (1 review written)

Ordered some flowers for my girlfriend and she said they were the nicest flowers she has ever received. Also very efficient in ordering and even to receive acknowledgement of comments from the company. Would recommend highly to all my clients...many thanks again… Read Full Review

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★★★★☆

“Not what I ordered”

Written on: 21/09/2015 by Fliwer (1 review written)

My daughter received beautiful flowers for birthday but they were not what I ordered I have discussed this with company despite the fact I was not informed at time of ordering that substitutes may be included in the order. Flowers I requested would not be covered by cost I was not informed that this was an issue. A simple phone call to amend my order would have resolved this. The only solution to my complaint was to pick up and replace flowers or pick up and full refund, which I did not want… Read Full Review

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★★★★★

“Amazing flower's ”

Written on: 18/09/2015 by Castilloig158 (1 review written)

Really pleased with the service and the quality of the flower's. Having ordered them from norwich on line to surprise my mother in law in essex, highly recommend :-) really happy customer x x… Read Full Review

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★★★★★

“SUCH A HAPPY CUSTOMER! HAPPY TO HAVE FOUND THIS COMPANY”

Written on: 18/09/2015 by AshleyBurnett1 (1 review written)

Absolutely over the moon with the bouquet my gran received yesterday, it has made her very happy and is just beautiful. Great customer service and quick response from the team. Delivery driver also very courteous and helpful and assisted my gran into her house with her flowers as she struggles with her mobility. Cannot thank this company enough for their prompt response in delivering my order the same day. will definitely be recommending this company and using them again in the future! thank… Read Full Review

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★★★★★

“CLASSY, PERSONAL SERVICE ”

Written on: 17/09/2015 by Erick216 (1 review written)

I had not used this Florist before, but was looking for a local Florist for a Funeral Tribute at very short notice. the website was clear and easy to use and the purchase quickly made. I then received a call to say that my delivery details were noted, but that they had other tributes for the same funeral, which would be delivered directly to the Funeral director and would i like mine included. Then also advised me that the family had requested a particular colour, which was extremely… Read Full Review

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