Flowers Same Day Reviews - www.flowerssameday.co.uk

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★★★★☆
4.2 / 5
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★☆☆☆☆

“Same day flowers ...... Don't think so!!”

Written on: 04/12/2015 by Alenag463 (1 review written)

Was informed by a Leanne that the luxury flowers that I had ordered for my Mother's Birthday were not available and that they would substitute them with others of the same quality. After agreeing to the substitution, I then recieved another email several hours later informing me that the "ship" had run out of flowers and was not going to get a delivery of new ones until the following day. Sorry, but here's your money back....ta ta! This shambles of an outfit acts as a middle man between… Read Full Review

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★☆☆☆☆

“premium bouquet”

Written on: 25/11/2015 by simansss (1 review written)

Looked nothing like the photo posie was same size as my hand when i contacted them was fobbed off with more expensive stems used and made to full value £35 and a load of the c word for rubbish which apperently cant be used they dont care got your money very disappointed and will never use again anybody out there pay the couple of pounds more and get interflora… Read Full Review

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★★★★★

“Simple but effective”

Written on: 13/11/2015 by MrMcWhinnie (1 review written)

The staff there processed my order in rapid timeeand before I realised it I was getting messages of love from my wife. They helped me make my wife feel appreciated and loved. … Read Full Review

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★★★★★

“Arrangement”

Written on: 06/11/2015 by Fishface7 (1 review written)

Fantastic service all round. Would definitely recommend this company. Lovely arrangement, well worth the price and delivery was as agreed. Lovely helpful staff. Well done… Read Full Review

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★★★★★

“True to their name”

Written on: 28/10/2015 by KennedyRamsey (1 review written)

I recently ordered two bouquets right on the 3 pm deadline, 7 am at home here. Both were delivered less than 2 hours later and greatly appreciated by the recipients. In fact I received email thank you's before the delivery confirmation. Good job. Thoroughly recommend… Read Full Review

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★★★★★

“A charming thank you gift”

Written on: 28/10/2015 by Eslynvalles (1 review written)

Having spent a wonderful weekend with friends in Troon, Flowers Same Day not only advised on the most suitable bouquet but delivered them within hours of receiving the order. Our friends were delighted with the gift and sent us a photo of the display - it was truly charming. Thank you so much for your kind, considerate service. There was nothing we could possibly criticise about our purchase: this was just good old-fashioned customer care! Well done Flowers the Same Day!… Read Full Review

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★★★★★

“JUST LIKE CLOCKWORK”

Written on: 12/10/2015

I was unsure whether to proceed with an order on the internet but because the quality of the photographs showing the displays were very good , making it easy to choose , I thought I would give it a try. From the minute I placed my order everything went like clockwork , you communicated at every step and the flowers arrived exactly as you said. The quality of the flowers were first class, as was the florists artistry. Brilliant job , I have no need to go elsewhere from now on, nobody could… Read Full Review

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★★★★★

“fantastic service ”

Written on: 09/10/2015 by sajjyy786 (1 review written)

I saw this beautiful basket for the new arrival of baby range on line but wanted it in a much bigger size so i gave them a call The assistant online was ever so friendly & listened to my requiremens patiently & also offered some suggestions which helped alot & together we created a stunning flower basket She was ever so patient even when i made last minute changes she was so understanding & agreed to include them I would 100% reccomend them to family & friends & will be using them again for… Read Full Review

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★★★★★

“Caught out!”

Written on: 29/09/2015 by SueFol (1 review written)

Having just found out that today was a special persons birthday, I jumped on line to try to find a florist. Ordered on line for same day delivery...4 hours later got message to say delivered!! Had a lovely call from recipient to say flowers and vase were gorgeous. First class service!!… Read Full Review

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★★★★★

“Fantastic flowers and service”

Written on: 23/09/2015 by Gjf1967 (1 review written)

Ordered some flowers for my girlfriend and she said they were the nicest flowers she has ever received. Also very efficient in ordering and even to receive acknowledgement of comments from the company. Would recommend highly to all my clients...many thanks again… Read Full Review

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★★★★☆

“Not what I ordered”

Written on: 21/09/2015 by Fliwer (1 review written)

My daughter received beautiful flowers for birthday but they were not what I ordered I have discussed this with company despite the fact I was not informed at time of ordering that substitutes may be included in the order. Flowers I requested would not be covered by cost I was not informed that this was an issue. A simple phone call to amend my order would have resolved this. The only solution to my complaint was to pick up and replace flowers or pick up and full refund, which I did not want… Read Full Review

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★★★★★

“Amazing flower's ”

Written on: 18/09/2015 by Castilloig158 (1 review written)

Really pleased with the service and the quality of the flower's. Having ordered them from norwich on line to surprise my mother in law in essex, highly recommend :-) really happy customer x x… Read Full Review

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★★★★★

“SUCH A HAPPY CUSTOMER! HAPPY TO HAVE FOUND THIS COMPANY”

Written on: 18/09/2015 by AshleyBurnett1 (1 review written)

Absolutely over the moon with the bouquet my gran received yesterday, it has made her very happy and is just beautiful. Great customer service and quick response from the team. Delivery driver also very courteous and helpful and assisted my gran into her house with her flowers as she struggles with her mobility. Cannot thank this company enough for their prompt response in delivering my order the same day. will definitely be recommending this company and using them again in the future! thank… Read Full Review

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★★★★★

“CLASSY, PERSONAL SERVICE ”

Written on: 17/09/2015 by Erick216 (1 review written)

I had not used this Florist before, but was looking for a local Florist for a Funeral Tribute at very short notice. the website was clear and easy to use and the purchase quickly made. I then received a call to say that my delivery details were noted, but that they had other tributes for the same funeral, which would be delivered directly to the Funeral director and would i like mine included. Then also advised me that the family had requested a particular colour, which was extremely… Read Full Review

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★☆☆☆☆

“Didn't ever deliver! ”

Written on: 15/09/2015 by MakailaStokes358 (1 review written)

My boyfriend ordered me flowers for my birthday, but when he came to see me late the same evening he was shocked to discover no flowers had been delivered. The person he spoke to blamed a Paypal error, but at no point tried to contact him, offer an apology or make compensatory arrangements. Yuw fact 'same day' is featured in this company's business name is a complete joke. Appalling… Read Full Review

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★★★★★

“next day delivery”

Written on: 13/09/2015 by Alessandra375 (1 review written)

ordered late afternoon asked if cuold be delivered before 11am and had them delivered my 10am next day very good flowers.best service i have had… Read Full Review

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★★★★★

“Beautiful blooms and fabulous service.”

Written on: 12/09/2015 by Picallilly (1 review written)

The flowers were beautiful and arrived within hours of ordering. The process of ordering was simple and hassle free. I would highly recommend the flowers and the friendly, personalised service given. Thank you… Read Full Review

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Janew9's Response to Picallilly's Review

Written on: 12/09/2015

Please scroll down to see alternative views, not just mine, of this truly awful, uncaring service who failed to deliver on my grandparents diamond wedding anniversary (despite being ordered a week in advance) and thought a refund would sort the matter out. Excuse me, you can't recreate a 60 year wedding anniversary and they refused to go back at 3pm - factual, and could not care less.AVOID

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★★★★★

“SAME DAY DELIVERY”

Written on: 12/09/2015 by Jovany157 (1 review written)

what fantastic service from this company.like most men we forget the most important dates in the year.this morning on the way out to work i kissed my wife and said have a nice day see you later.she replied happy anniversary!!!.hence flowers same day to the rescue what service emailed order 10am delivered 11.55am manhood saved very happy wife .how dare she say i forgot our wedding anniversary!!!!.will use this company again without hesitation.and by the way the flowers are fantastic… Read Full Review

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★☆☆☆☆

“Part of order missing. Refused to go back same day....”

Written on: 10/09/2015 by JaneW9 (1 review written)

I ordered a bouquet, chocolates and a ballon to mark a diamond wedding anniversary for my grandparents.. I ordered a week in advance and contacted the company on the day itself to ensure all was in order. I was assured it was. The balloon was not delivered, I contacted the company and was advised it had gone to wrong address. I asked if they would go back and they refused, even though it was mid--afternoon. They offered me the £6 refund, but £6 is not important, I wanted the delivery to be… Read Full Review

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★★★★★

“Excellent Service and Beautiful Blooms ”

Written on: 09/09/2015 by Oilcan1970 (1 review written)

Very happy with the service received from Flowers Same Day. From the initial phone call with the person I dealt with to the emails from another person I dealt with it was clear that this is a very friendly customer focused florist. The flowers arrived on the day expected and I have been told that they were beautiful… Read Full Review

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Janew9's Response to Oilcan1970's Review

Written on: 10/09/2015

You were lucky. I had the complete opposite experience when one third of my order was not delivered, despite being ordered a week in advance for a diamond wedding anniversary. All I got was a lukewarm apology and an absolute refusal to go back the same day. I'm glad your service was straightforward but I have never encountered such lacklustre attention to detail

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