Marks & Spencer Flowers /flowers Reviews - www.marksandspencer.com

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Media Gallery for Marks and Spencer Flowers www.marksandspencer.com/flowers

Marks and Spencer Flowers www.marksandspencer.com/flowers

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★☆☆☆☆

“There not just rubbish flowers there marks and spencers ”

Written on: 06/03/2016 by Oggyange123 (1 review written)

Imagine the embarrassment when your mother unwraps her Mother's Day bouquet to find a mass of wilting,half dead leaves and flowers.Should have gone to Aldi… Read Full Review

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★★☆☆☆

“My birthday treat? Sadly Not!”

Written on: 06/03/2016

Instead of receiving the usual cut flowers for my birthday, I spotted a pretty flowering urn online and so decided to order it for myself. It arrived on the appointed day - I opened it immediately, but it was on its side in the box with the dry soil and most of the contents spilled out into the bottom of the box! Most of the plants were dead. I managed to catch the delivery man before he left, took a picture of the box and its contents, then gave it straight back to him to return. The next time… Read Full Review

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★☆☆☆☆

“Mothers Day flowers 4pm!! & dying”

Written on: 06/03/2016 by erteddy (1 review written)

Receiving my rose and lily bouquet at 4pm on Morhers Day was hugely disappointing. Yes I know it's a busy day but mothers look forward to receiving their flowers ..... By 4 pm I'd totally lost interest. Especially since the 'no water' idea is ludicrous .... The roses look jaded .... Fully open but desperate for a drink with crinkled petals and drooping leaves. I can only imagine what M&S charged for this 'service'. How do you tell your son his Mother's Day gift was rubbish????? I think I… Read Full Review

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★☆☆☆☆

“Dead Flowers from M&S”

Written on: 06/03/2016 by misty2 (1 review written)

My lovely family arranged for some flowers to be delivered for Mothers Day. They arrived yesterday. We heard a thump and the box had been dumped on the doorstep, the courier couldn't be bothered to ring the doorbell or close the gate. A card inside the box announced there was no water, probably why the flowers were dead. It would take more than the packet of plant food to revive them. They went straight in the dustbin. I am annoyed our family's hard earned money has been spent on… Read Full Review

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★★☆☆☆

“mothers day flowers”

Written on: 06/03/2016 by christina6 (1 review written)

I received my mothers day flowers this morning. The label inside stated "Look no water". Well there should have been water. All the foliage was wilted and the flowers were crushed in at the top of the box. How do I tell my daughter not to waste her hard earned money. My daughter lives in Biggleswade Bedfordshire and I live in Deganwy Conwy North Wales… Read Full Review

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★☆☆☆☆

“Constant Lies Regarding Delivery”

Written on: 04/03/2016 by LMasonBB (1 review written)

Ordered flowers and was told delivery would be before 5:30pm. Nothing received so spoke with Yodel and was told the advice I received early was false and they won't be delivered now until Monday - 3 days later. Flowers will be dead by then or drowned in water! Wouldnt use M&S again for anything… Read Full Review

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★☆☆☆☆

“Yodel for flower delivery?”

Written on: 01/03/2016 by Josie390 (1 review written)

Ordered birthday flowers for my mother. They were delivered at 5pm on the day requested. Flowers were wilted from lack of water. Stems were all brown and they were in terrible shape. If a high street company like M&S wants to be in the flower delivery business they need to learn from the professionals at FTD. I will never use this service again… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 20/02/2016 by KashVargas (1 review written)

Had some roses and iris delivered as a get well gift from my sister .roses were mostly squashed so had to throw some away .don't no how long they had been in the box for but all stems very very dry . Feel my sister has wasted hard earned money .- … Read Full Review

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★★☆☆☆

“24 Red Roses”

Written on: 19/02/2016 by IanCMcD (1 review written)

Purchased for Valentine's Day, the roses were beautiful when delivered but started to wilt within three days. Not good enough by a long way! I'll buy them from Interflora next time… Read Full Review

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★☆☆☆☆

“Fororn flowers”

Written on: 15/02/2016 by ehFaulkner75 (1 review written)

Received flowers in a bowl with oasis. They were in a poor condition on arrival, almost as if they had not been watered. The delivery van also left the box upside down on the doorstep. After a few days I had to throw them out as they resembled more of a dried flower arrangement than the living flowers they were meant to be. Very disappointed with the quality… Read Full Review

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★★☆☆☆

“Valentine's Roses Not Fresh”

Written on: 14/02/2016 by Micheali6 (1 review written)

Roses arrived and were clearly not fresh and would be sold as reduced by 70% in our local M&S. They need water! Lillies to another member of the household also substandard - bent and bruised. Couldn't get anyone on live chat - it threw me off after waiting for ages… Read Full Review

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★☆☆☆☆

“Delivery good but that's all that's good.”

Written on: 09/01/2016 by McFarland1951 (1 review written)

The flowers arrived on time that's all. The condition of the flowers was really bad.. As many have said, they arrived in sealed bags with condensation inside. The flowers were drooping and browning by the next morning. Most the flowers had to be thrown away. Don't use M&S flowers, they are cheaper than others but it's not worth it. I was embarrassed by them… Read Full Review

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★☆☆☆☆

“Arrived on time but that's about it.”

Written on: 30/12/2015 by wgGordon28 (1 review written)

The flowers arrived on time that's where the good bit ends. The condition of the flowers was terrible. They arrived in sealed bags with condensation inside. The flowers were browning by the next morning. Most the flowers had to be thrown away. I would never use M&S flowers again… Read Full Review

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★☆☆☆☆

“Not delivered”

Written on: 22/11/2015 by Dugan85 (1 review written)

Flowers that I ordered as a Get Well were not delivered. Only because I decided to track the order, having received no thanks which was unusual, I discovered a query about the address (there was a slight error in the postcode which could have very easily been sorted). Could so easily have paid up the money and never known that they had not received the flowers. Don't know why M&S use Yodel, evidently not trusty. No contact at all from either M&S or Yodel during the week, to sort out the query… Read Full Review

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★★☆☆☆

“Very disapointing”

Written on: 18/11/2015 by Spain3689 (1 review written)

I received a gift of a plant, wine and chocolates. The plant was all but dead, I complained to the customer service department and was sent another. The second plant was also very disapointing, very small and cheap looking. The gift was certainly wasn't worth the £32 that was paid. it certainly didn't meet the value and quality expected. And… Read Full Review

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★☆☆☆☆

“Appalling service”

Written on: 28/10/2015 by Sutherland74 (1 review written)

I was sent two bouquets from different friends. The first was left on a doorstep four doors away. The people were holiday and I therefore received the flowers four days later. The next delivery was dumped on my neighbours door step, luckily I knew they were coming and went to look for them. I have contacted customer services several times who eventually offered me a £20. voucher. This is a fortnight ago and I have still not received my voucher. I have called customer services again… Read Full Review

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★☆☆☆☆

“Failed delivery, appalling customer service, do not use!”

Written on: 26/10/2015 by MrsMerry (1 review written)

Ordered £60 Heather Urn - I can't comment on quality of item because it didn't arrive. It was not delivered to my aunt but M&S said it was recorded as delivered by Yodel. After several calls they agreed to re-deliver for free - what a cheek! They actually sent a bunch of chrysanthemums to my aunt and a box of chocolates for good will. No apology, no genuine attempt to sort out by any of the staff I spoke to. Value of replacement probably £25. I demanded a refund which I have now received. The… Read Full Review

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★☆☆☆☆

“Rubbish Quality - go elsewhere”

Written on: 16/10/2015 by paddy57 (1 review written)

Ordered a bouquet for my wife for our wedding anniversary, looks like they got too cold during delivery as flower heads were browning. Was filling in the form to return & noticed the web chat option. Got a refund but no more. I now need to buy a replacement on the day. Not impressed… Read Full Review

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★☆☆☆☆

“Utter disgrace- wrong delivery date and dead flowers”

Written on: 06/10/2015 by 419Pittman (1 review written)

I'm usually impressed with the flower delivery service offered by Marks and Spencer's and have used it on many occasions. This time we ordered the sapphire bouquet for my mother in law and needed them to be delivered on Saturday 3rd October. They had to be delivered on this date and this is one of the reasons why we placed the order as I was guaranteed a Saturday delivery. I was concerned to receive an email off M&S on Thursday to confirm that the flowers had been dispatched. This then prompted… Read Full Review

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★☆☆☆☆

“Garage flowers ”

Written on: 03/08/2015 by waspiflab (2 reviews written)

I purchased a bouquet of white roses for my partner as a surprise in work as they looked Very nice and well presented. They arrived near 6pm lucky she was working late. The flowers were flat packed and wrapped in only what can be called chip shop paper with a scabby bow. To rub salt into the wound it was actually 2 lots of flowers wrapped separately but tied together. I could have picked this runbish up from the garage and handed it to her personally. Some are rotten which really takes the… Read Full Review

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