iFlorist Reviews - www.iflorist.co.uk

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“Disappointing dead flowers”

Written on: 10/12/2014 by KatherineDixon162 (1 review written)

I sent flowers to cheer up a very ill friend and sadly they caused more distress as they arrived in a crushed package, some dead and the rest lasting only a couple of days. Not wanting to upset me another member of the family reported this disgraceful service and a fresh bouquet was sent, arriving in good order by a different carrier. I suggest that the company do not use Hermes again. I will not be using this service again as reliability is paramount. Although the flowers eventually were… Read Full Review

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“Disappointing dead flowers”

Written on: 10/12/2014 by KatherineDixon162 (1 review written)

I sent flowers to cheer up a very ill friend and sadly they caused more distress as they arrived in a crushed package, some dead and the rest lasting only a couple of days. Not wanting to upset me another member of the family reported this disgraceful service and a fresh bouquet was sent, arriving in good order by a different carrier. I suggest that the company do not use Hermes again. I will not be using this service again as reliability is paramount. Although the flowers eventually were… Read Full Review

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“Lesson learnt”

Written on: 09/12/2014 by JoChelt68 (1 review written)

Before ordering from iFlorist I should've read these reviews! Paid £39.90 for a basket of flowers - lovely picture online showed a green trough with lime green & pink flowers - what arrived was a small brown woven basket with lilac tulips - yuk! Not worth more than a tenner. So basically you pick out your order & they send you anything they want to. You order online paying iFlorist for a basket of flowers. They then out source your order to a local florist, who then delivers flowers that are… Read Full Review

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“Awful Service”

Written on: 01/12/2014 by patrickdooher (1 review written)

Never ever order from these guys, I ordered flowers for Mother's Day that arrived 5 days late, and were dead by the time that they arrived. I tried to follow up with customer services to get a response but was constantly ignored when using their online complaint tracking tool - thankfully I had paid using paypal so I was able to resolve using their system and get a full refund. But the goods, service and follow up were so bad that I would never recommend to anyone else… Read Full Review

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“I ordered flowers to be delivered to a loved one over...”

Written on: 24/11/2014 by Grahamkf182 (1 review written)

I ordered flowers to be delivered to a loved one over a month ago, they were never delivered. I was immediately charged, but the flowers never came. My complaints have been brushed off repeatedly, iflorist claims it is not their job to refund me, but the job of a local florist (who's contact information they will not give me.. PLEASE DO NOT USE IFLORIST, they will take your money like they stole mine! Please use another flower delivery service and check online reviews first so you don't get… Read Full Review

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“Disastrous!”

Written on: 24/11/2014 by Colemaned218 (1 review written)

I ordered birthday flowers for an elderly relative, iflorist didn't send the flowers on the day requested and it was very embarrassing as my aunt had to tell me that she hadn't received any flowers!! No apology, nothing from iflorist! Go with serenata flowers....first class service and beautiful flowers… Read Full Review

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“Dont order for specific delivery!”

Written on: 17/11/2014

I ordered flowers on Friday for specific delivery on the following Sunday (yesterday) they still haven't arrived on Monday! I wanted them for my aunt's birthday so if they arrive now, they are too late. I want my money back and will post how I get on… Read Full Review

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“'Bright & Cheery'? More like 'Late & Dreary'”

Written on: 15/11/2014 by ShrewsburyShopper (2 reviews written)

I ordered some flowers a week in advance of a birthday assuming that was plenty of time .... how wrong was I?!!! On the morning of the delivery date I checked the tracking, and all looked good, the flowers were 'out for delivery' at 06.04 am. Happy days! Anyway, by the evening I hadn't heard anything from the recipient, who is the kind of person who'd call or text immediately on receiving the flowers, so I checked the tracking again and it showed the courier had received it at 09.16 am, so why… Read Full Review

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“Misleading images on website”

Written on: 13/11/2014 by Keneeeeyh (1 review written)

Ordered a beautiful bouquet for my cousin in USA. Delivery prompt but when my cousin sent a pic of the flowers I was horrified that they were not a patch on the ones advertised. The flowers looked past their sell by date and the roses were diseased. The offending petals had been picked off. Although supposed to have various flowers and fillers, only lilies and roses included. How embarrassing. All this for £55. I have asked for a refund for the flowers NOT included. As yet - no reply!!!!!!!!… Read Full Review

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“ARRSEHOLES!!”

Written on: 10/11/2014 by ValeriaHickey155 (1 review written)

These ARRSEHOLES need to be reported and to have them shut down and stop them ripping people off on line . Someone need to do something to stop these F# CROOOKS !! ! Stay away !!… Read Full Review

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“ABOVE AND BEYOND MAD”

Written on: 05/11/2014 by KAMIZOLLER (1 review written)

THE COMPANY AT IFLORIST IS A JOKE! NEVER NEVER ORDER FROM THIS COMPANY. MY SISTER LIVES IN GERMANY, HAD SURGERY SO I ORDERED FLOWERS TO BE DELIVERED TO HER. WE ARE NOW GOING ON 2 WEEKS AND STILL NO FLOWERS. SHE IS HOME AND RECOVERED FROM SURGERY! I KEEP GETTING THE "I UNDERSTAND YOUR FRUSTRATION AND WE APOLOGIZE FOR THE INCONVIENCE" JUNK. THEY KEEP REPEATING THAT THEY ARE INVESTIGATING THE MATTER WHEN THE FACT OF THE MATTER IS THEY NEVER DELIVERED! THEY TAKE YOUR MONEY AND DO NOT DELIVER! THIS… Read Full Review

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“Same rubbish twice”

Written on: 29/10/2014 by EvandFred (1 review written)

I ordered a beautiful bouquet for our dear daughter, Autumn Essence, with stunning colours and form. I had a message from her saying,'thank you Mummy for the flowers' I asked her for a photo and was shocked. I had even ordered the extra big bouquet and what she received couldn't even be called a bunch. Do I complained and got an email reply saying a full investigation was being undertaken. Then an email to say they were sending another and when the delivery date would be. Today. And what… Read Full Review

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“Terrible customer service”

Written on: 29/10/2014 by cslawrence (1 review written)

Ordered some mixed chocolate dipped strawberries, dipped in White, Milk and dark chocolate. They arrived two days late and where totally unediable and not what I had ordered. They were all dipped in dark chocolate. I have tried to get a refund but they are not giving me one suggesting that they where dipped in dark chocolate due to the season and that a greater substitute had been supplied. Not in my eyes! as I didn't get what I had ordered. If I had ordered roses would they have sent me… Read Full Review

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“Charged £40 for a £5 bunch of flowers!! Disgusting!”

Written on: 24/10/2014 by RylanProctor (1 review written)

I ordered a £39 bouquet for my Mum's Birthday and what arrived was an absolute disgrace. I would have been better off going to Asda and spending £40 on bunches of flowers. The 'bouquet' consisted of 14 flowers, most of which were cheap carnations, wrapped in cheap cellophane. They flowers looked like someone had visited Aldi and popped them in a box. I'll NEVER use this company again, expensive rubbish and the company should be reported under the trades description… Read Full Review

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“Avoid this company at all costs”

Written on: 07/10/2014 by Conway449 (1 review written)

WARNING: AVOID iFlorist! Appalling service, ordered on the 4th for the 5th delivery; its now the 7th and they still have not been delivered...Yet have been in transit with the courier since the 4th. ( I'll need to send flowers not only in sympathy but for the dead flowers they may receive some time this century!) The customer service team have been down right rude and disrespectful, and do not answer emails. They have their own terms and conditions that aren't the same ones shown to the… Read Full Review

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“Do not use!!”

Written on: 04/10/2014 by Christieea276 (1 review written)

Flowers arrived two days late, nothing like photo, only carnations n gerberras. Two flowers we're nearly dead. Purchased thru Wowcher site but flowers weren't even worth the discounted price. Read all the reviews, at least my flowers did arrive eventually I guess! Rubbish, apparently this company is ran from a garage somewhere!… Read Full Review

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“100% fail”

Written on: 28/09/2014 by Audrey262 (1 review written)

ordered flowers for same day delivery....went out came home and found email saying cancelled as no florists in area........highlands and islands you may think ......nope just outside Donaghadee.....also received 2nd email saying escalated to customer service and refund done. Well that was Monday this is now Friday and no call or response to my emails regards this. They boast 100% customer satisfaction, well even on this site it is less than 60%, which I think breaches all sorts of trading… Read Full Review

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“Do not use”

Written on: 10/09/2014 by gfw14 (1 review written)

I ordered flowers for my friend for the anniversary of her husband's death. She was in France for the anniversary so I ordered in plenty of time. On the day they should have been delivered I received a message telling me there was a problem with the order and although I had provided 2 contact numbers they needed a landline for the order to be processed. I explained the flowers absolutely had to be there that day and they assured me they would and someone would get back to me. No-one did, I… Read Full Review

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“Biggest RIP OFF ever!!!”

Written on: 04/09/2014 by 342Wilkinson (1 review written)

There is nothing good about this awful company!! The only thing they seem to be good at is ripping people off on Internet and posting fake positive reviews about themselves . So be warned!!… Read Full Review

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“Outstanding each time”

Written on: 03/09/2014 by diljit (1 review written)

I have ordered four times internationally and have had no issues… Read Full Review

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