iFlorist Reviews - www.iflorist.co.uk

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“DO NOT USE THIS COMPANY”

Written on: 15/03/2015 by Liam1985 (1 review written)

Money taken from account, no email confirmation received. Flowers did not arrive of course, no way of contacting them. Escalating this to Trading Standards, and encourage everyone else who's had the same problem to do so as well to get them banned from trading… Read Full Review

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“Avoid using this company ”

Written on: 15/03/2015 by Drjo41 (1 review written)

This is the first time I have ever posted a poor review but I would strongly advise anyone to avoid this company. I ordered a bouquet for my mum for Mother's Day. An hour later received a call to say that the one I had chosen not available and would I be happy to have a florist choice bouquet. I was assured that the quality would be the same. The bouquet was due for delivery the same day. It didn't arrive. When it did arrive the following day it consisted of three pink ? Carnations and a lot of… Read Full Review

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“Terrible service”

Written on: 14/03/2015 by Lou1977 (1 review written)

I ordered flowers for my mothers birthday and they did not arrive, I e mailed the company to find out what had happened to my order (which by the way cost me over £40.00), they finally got back to me 2 days later via e mail o say they would like to deliver on their next delivery date and give me a £5 credit........I repeatedly asked them to call me which they never did....I finally spoke to a person 3 days after the supposed delivery date and they said they would deliver tomorrow!!!!! This… Read Full Review

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“I will tell you all, exactly as i informed them. ”

Written on: 14/03/2015 by Rayna95 (1 review written)

For this years mothers day and having used their website and service in the past, I decided i would place an order on their website again. Ordering two bouquets of medium flowers in the arrangements 'Pink lace' & 'sherbert fountain.' Confidant that the level of service would be mirroring to the service i had received before. However clearly i was wrong. As not only were the flowers received entirely different in not only style, but the were also poorer in quality and size. It is outrageous… Read Full Review

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“A Very happy mom”

Written on: 14/03/2015 by Thedukester (1 review written)

Left it late yesterday to order flowers for Mother's Day so was in bit of a panic, found this site and found it quick and easy to place an order. Live in N Ireland and wanted flowers to be delivered today to my mother in Birmingham. Then I read some of the reviews here and started to panic but thankfully I've just received a message from an happy, emotional mom that flowers and chocs have been delivered and that the flowers are beautiful ... Phew thank you.. Will def be using again! :-)… Read Full Review

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“Very disappointing!!”

Written on: 07/03/2015 by Leonarda189 (1 review written)

Do not order anything from Iflorist or Colonial gift. They are the most scamming companies I've ever dealt with!! Orders were placed 3 months ago and still not received anything, wasted an awful lot of time on phone and emails trying to resolve the problem and now I am still waiting. Quick to take your money and slow at everything else. Please do not order from them and stay away !! Also do not use Flowerfete either it's a same company ,beware!!… Read Full Review

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“Devil in disguise!!”

Written on: 07/03/2015 by Dereonz255 (1 review written)

Please do not use Iflorist ,Ihampers,Flowerfete or Colonial Gift. They are owned by the same people. All they are interested in is your money, there's no customer service, no after sale support , no quality , not value for money etc etc . Basically nothing is good about them . I've ripped by these people so to tell other people to keep away . Again please use anyone but these people , don't fall into their trap, keep well away!! Thanks for reading… Read Full Review

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“Awful - wish I'd checked the reviews first!”

Written on: 26/02/2015 by Carseno497 (1 review written)

Failed to deliver my order. Tried to fob me off with "terms" that didn't relate to my case. Promised to let me know why the delivery hadn't happened but never did so. Closed the complaint case I'd opened without telling so (or why). Fortunately I'd paid by PayPal and used their complaints procedure to get my money back. Never again! I urge you to note the mass of terrible reviews they've received, not to mention the apparently fake ones they seem to have posted themselves, and draw your own… Read Full Review

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“Waste of time”

Written on: 20/02/2015 by 39Nolan (1 review written)

Flowers never arrived. Just received a one line email saying that the ICU would not take them. They were going to a private house not a hospital!… Read Full Review

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“Unhappy sunflower !!!”

Written on: 18/02/2015 by a.pistoia90 (1 review written)

Discussed with the lack of communication from the company my expensive bouquet of flowers that were meant to arrive in time for valentines day that I ordered never arrived after calling they said be there the next day with the horror on mine and my girlfriends face when they arrived 3 days late and where not the sunflowers I ordered instead where a cheap dead looking bunch looked like something from a petrol station never ever again avoid people avoid my advice is go to your local florist at… Read Full Review

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“DO NOT USE”

Written on: 18/02/2015 by UlisesCraig190 (1 review written)

Have used this company twice in the past few years and both times I had a disastrous experience: 1. Flowers were terrible quality 2. They deliver a day late and say that's parts of their terms, to allow 48 hours for delivery. How ridiculous for buyers looking fro delivery on a particular date. Their customer service team are terrible and just offered a £5 voucher. DO NOT WASTE YOUR TIME - use a reputable flower company… Read Full Review

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“Never again”

Written on: 17/02/2015 by ZayneRooney (1 review written)

Picked and paid for flowers and chocsfor mums b'day to be delivered 14th Feb. Must admit surprised they could do that day as valentines day and would be busy. Flowers not delivered. Surprise suprise. Tried emailing only to be told site not available. Then when finaly sent emailed back to say I had no email address (??) and no order number in my name. Rang Monday and offered bigger bouquet and chocs for free and £5 voucher. Wish I'd never bothered . 2 tiny bunches of flowers arrived one of… Read Full Review

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“Jaw Dropping”

Written on: 17/02/2015 by DesireeSweeney447 (1 review written)

Humiliation for me on valentines day. 2 dozen dead roses arrived with the card printed incorrectly and the chocolates missing. They sent a replacement that would "be with you Monday". Waited in all day, flowers didn't arrive. Tuesday morning: flowers here - guess what? Half dead and no chocolates or replacement card. I've emailed them and they did not apologise - instead they said they are subject to availability. Hilarious (and illegal). Contacting trading standards… Read Full Review

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“Poor quality”

Written on: 17/02/2015 by Tuckeryi1984 (1 review written)

Bought 24 red roses for valentines day arrived very poor quality paid £43 no feed for flowers and the card was very poor I always use moonpig but thought I'd use the never again no value for money could off gone to tesco for £15… Read Full Review

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“Avoid! Untrustworthy”

Written on: 16/02/2015 by JarrettKeegan209 (1 review written)

Ordered the roses for Valentine's Day and paid extra for a vase to go with it. The bouquet was delivered the day BEFORE Valentine's when my daughter was not home. They sat in a box for hours with just a damp cloth at their base. The Vase was never delivered!!! What good are flowers if you don't have a vase? Emailed numerous times all through Valentine's day with no response. Two days later I received an email saying they don't send out the vase separately so they will give me my money back for… Read Full Review

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“Dont delivery on time”

Written on: 16/02/2015 by 318McLeod (1 review written)

I ordered flowers on the 13th feb, for them be deilvered on valentines day (14th) it said on the website they would be delvered between 9am and 6pm so i asked the wife to stay in because she had a supprise. After waiting in all day for the flowers nothing turned up so I sent an e-mail around 6.45pm saturday 14th to tell them to cancel the flowers as we where going out for a meal and valentines day was almost over and we got no reply. The next day at around 11.30am on the 15th February they… Read Full Review

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“Delivered Valentine's Day flowers two days later”

Written on: 15/02/2015

Under the promise of "free delivery" for Valentine's Day, they did not deliver on Valentine's Day. Terrible response from customer service, basically telling me to deal with it. Given how many other reliable florists are out there, there is absolutely no reason to use them. AVOID… Read Full Review

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“Valentine flowers”

Written on: 15/02/2015 by Babz04 (1 review written)

Still waiting on Valentine flowers being delivered,phoned 4 times yesterday to be kept getting told there are on there way but alas still waiting ,if I wanted flowers delivered on the 15th I would have put that down on the request when ordering Valentine flowers which seams to be on the same date every year the 14th of February not the 15th.contacted them this morning again but still waiting on a reply ,will try phoning again but not holding out much hope , man in dog house because I put trust… Read Full Review

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“St Valentines Day Cheat”

Written on: 14/02/2015 by lancefogg (1 review written)

I'm currently working in Saudi Arabia and wanted send my girlfriend something for St Valentines Day. I chose iflorist because I had used them before for my mother while abroad previously. I went for the St Valentines True Love package extended to 24 red roses. Granted the flowers, the chocolate and the card did turn up today, albeit rather late in the afternoon. However the extra balloon and the wine did not. I emailed a complaint only to learn that the email address was not being monitored. I… Read Full Review

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“Failed Valentine's Delivery”

Written on: 14/02/2015 by Drewm198 (1 review written)

My wife is in Germany while I'm in the UK over Valentine's this year and after failing at finding a local shop online that would deliver, I decided to try iFlorist, which claims to have a number of local florist shops that they can use in Germany. Well I ordered on 11 Feb for a 13 Feb delivery. According to the track package, they sent the flowers from the Netherlands via rail. On 13 Feb, my wife never recieved any flowers. Well, I figured, they got another day to make this work and no. No… Read Full Review

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