iFlorist Reviews - www.iflorist.co.uk

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“Valentine flowers”

Written on: 15/02/2015 by Babz04 (1 review written)

Still waiting on Valentine flowers being delivered,phoned 4 times yesterday to be kept getting told there are on there way but alas still waiting ,if I wanted flowers delivered on the 15th I would have put that down on the request when ordering Valentine flowers which seams to be on the same date every year the 14th of February not the 15th.contacted them this morning again but still waiting on a reply ,will try phoning again but not holding out much hope , man in dog house because I put trust… Read Full Review

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“St Valentines Day Cheat”

Written on: 14/02/2015 by lancefogg (1 review written)

I'm currently working in Saudi Arabia and wanted send my girlfriend something for St Valentines Day. I chose iflorist because I had used them before for my mother while abroad previously. I went for the St Valentines True Love package extended to 24 red roses. Granted the flowers, the chocolate and the card did turn up today, albeit rather late in the afternoon. However the extra balloon and the wine did not. I emailed a complaint only to learn that the email address was not being monitored. I… Read Full Review

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“Failed Valentine's Delivery”

Written on: 14/02/2015 by Drewm198 (1 review written)

My wife is in Germany while I'm in the UK over Valentine's this year and after failing at finding a local shop online that would deliver, I decided to try iFlorist, which claims to have a number of local florist shops that they can use in Germany. Well I ordered on 11 Feb for a 13 Feb delivery. According to the track package, they sent the flowers from the Netherlands via rail. On 13 Feb, my wife never recieved any flowers. Well, I figured, they got another day to make this work and no. No… Read Full Review

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“Do not use Iflorist!”

Written on: 10/02/2015 by Constantbuyer (1 review written)

i ordered and paid for flowers to be delivered, not only did the flowers not turn up on the agreed day, a subsequent delivery failed to materialise either! All communications, such as they were, stopped so I started a claim via PayPal and was eventually refunded! Thank you PayPal! DO NOT USE THIS COMPANY! Read the reviews, I wish I had!… Read Full Review

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Adbtcb's Response to Constantbuyer's Review

Written on: 14/02/2015

I wish I had read this before using this terrible company. It's the first time in my life flower have
not turned up, not email, no reply from customer service. They do have my money I see
Never again

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“Failed to deliver then ignored me”

Written on: 07/02/2015 by wdcarlton (1 review written)

I had placed an order well in advance for flowers to be delivered for my wife on Christmas Eve. They weren’t delivered and, having had no response when calling their call centre on 29 December, I completed a webticket which was completely ignored. After a week I checked the webticket and was astonished to see it was closed. I phoned again and was reluctantly offered a refund after turning down a replacement delivery. I was advised that non delivery had been due to a “transmission error”… Read Full Review

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“Do not buy flowers from Flowerfete or iflorist”

Written on: 05/02/2015 by mr_anon_ymous (1 review written)

Do not buy flowers from Flowerfete or iflorist. I bought some flowers to be delivered on a specified date (a friend's birthday) but instead the flowers were delivered 3 days early and the courier dumped the flowers in the rain. I complained about this on several occasions over one whole month but did not receive. The manager said that they had a glitch with their email system and only the subject line was seen by their customer services team which is why they did not respond to my complaint -… Read Full Review

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“Within 2 days flowers had wilted - no response to...”

Written on: 28/01/2015

I was sent the flowers by my son and the arrived on Sunday but by Monday already wilting a bit. Mixture of chrysanthemum, that usually are a long lasting flower by Wednesday morning had to throw half away despite following all care instructions. Sent Facebook message and email with pictures but no response… Read Full Review

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“Christmas rbouquet and card not delivered”

Written on: 22/01/2015 by Evie337 (1 review written)

Awful company and took four weeks to reply just offering to resend and a voucher for a £5 discount as if we would ever use them again! Paypal dispute in the end and Paypal refunded us… Read Full Review

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“Disgrace! Will be reported to watched dog ”

Written on: 20/01/2015 by Lailah142 (1 review written)

had enough of this company absolute joke that should not be in business never recieved any flowers! . Promises of refund and got told to check my paypal ,as a refund had been made when it had not! Disgusted. Will be submitting a report to watch dog as this company should be under investigation after reading so many terrible reviews. Something should be done terrible customer service no one has a clue and either ignores you for days or tells complete lies about what Is happening with your order!… Read Full Review

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“Steer clear”

Written on: 18/01/2015 by qxMcDonald313 (1 review written)

I ordered flowers for my mum for delivery on December 19th. Not only has she never seen them but I haven't been given a refund, despite many promises. This is a shady outfit with terrible customer service… Read Full Review

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“really bad service”

Written on: 18/01/2015 by Costello75 (1 review written)

Item ordered was of very poor quality and shrivelled up and died after only a few days.......not to mention the MISSING chocolates which WERE ordered to go to recipient.......which seems to be a common complaint with this company… Read Full Review

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“Took money and NO DELIVERY”

Written on: 03/01/2015 by EmiliaKent (1 review written)

What a terrible company. They took my money and then sent a message to my junk mail that there was a "problem with international transmission". My Godmother did not get her 40 roses on January 2, 2015 as promised. This company should not be in business. My bank was notified not to accept any further transactions from this company and to send any request immediately to the fraud claims department. Someone will investigate them… Read Full Review

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“Couldn't deliver”

Written on: 02/01/2015 by 22Ross (1 review written)

Ordered same day flowers for delivery on Jan 2nd, 7am - email in junk folder at 11.37 stating unable to deliver as none of the independent florests in the area were working, was offered an upgraded delivery for 3 days later but I ordered same day for a reason. Staffed seemed apologetic but a simple message on website could have made it so there would be no dissapointment, I only wanted what was advertised… Read Full Review

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“Aka Flowerfete. Avoid at all costs. Read on..”

Written on: 31/12/2014 by Spartan445 (2 reviews written)

This company are in fact FlowerFete and should be avoided at all costs. If you use this company after reading these reviews you have only yourself to blame! Enclosed is a copy of my complaint for a delivery which never even arrived, awful customer service etc. Oh... and I am still awaiting a response! Hello, I doubt I have any chance of receiving a reply judging from the quality of service I have experienced thus far with Flowerfete but here goes anyway. On 17th December I placed an order… Read Full Review

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“Shocking Flowers and Service”

Written on: 30/12/2014 by nscholes (1 review written)

I ordered 3 bouquets for Christmas for my family, they arrived Christmas Eve and was nothing more than 3 bunches of flowers, I ordered Callar Lillies which should have been in the first order and what was sent where Carnations, the two which where Lillies and roses where dead and needed throwing in the bin, I called the customer service line and was waiting 15 mins before being cut off, I then called the line to order and got through to then be told I was not allowed a refund and to email and… Read Full Review

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“Waste of time!!”

Written on: 26/12/2014 by Garrettaa263 (1 review written)

I ordered and paid for 2 large bouquets of flowers to be delivered to my mother and my aunt for Xmas , because I've been working away and not be at home until after Xmas. One bouquet was never delivered and the other bouquet was delivered but it wasn't the ones I ordered , it appeared much smaller and less attractive than the one shown on their website after my aunt send me the picture. I was embarrassed because she thought I must have purchased them from somewhere cheap!! I tried to contact… Read Full Review

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“All turned out fine with iflorist”

Written on: 26/12/2014 by vxWright1964 (1 review written)

I ordered a flowers from iflorist for my Sister & brother in law on 23rd Dec for delivery on Christmas Eve as I wouldn't be with them for Christmas, it was a last minute decision as the company I normally use were charging high delivery rates.I didn't read a lot of the reviews until after placing the order and I was so worried I had made the wrong choice with this company, infact it made me panick.My Sister phoned me on xmas eve morning to say what a lovely surprise, the flowers had arrived… Read Full Review

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“Another I wish I've read the reviews about iflorist”

Written on: 24/12/2014

I've ordered some flowers and chocolate for my mate 3days before his birthday so it could be delivered on time for his birthday........and I'm still waiting for it 1 day later. When I call them nobody answers the phone and the funniest thing is that it says that it has been dispatched.. no more being a gentleman and buying flowers from me anymore, i give up lol… Read Full Review

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“Absolutely Rubbish!!”

Written on: 23/12/2014 by Natashau413 (1 review written)

I ordered flowers for my mother in law for her birthday . They were never receieved and took over a month and numerous phone calls to obtain a refund. Also they don't answer the phone now Xmas orders has completed . Never again!!… Read Full Review

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“Fantastic!”

Written on: 23/12/2014 by Molphy (1 review written)

I ordered two lots of flowers for my sister who is about to turn 60. She lives in Belgium so I looked on the internet and found Iflorist. I placed the order and crossed my fingers. I asked for them to be delivered on the Tuesday and on the Tuesday morning I received a text from my sister saying that she had a lovely surprise. I contacted her to ask what they were like and she said they were lovely and well packaged. I had ordered flowers to Whitby direct through the florist and they cost more… Read Full Review

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