iFlorist Reviews - www.iflorist.co.uk

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“Worst service ever”

Written on: 16/03/2015 by Vigile (1 review written)

I ordered my mum a bouquet of flowers to arrive on Mother's Day at a cost of £35. I ordered them in good time and for delivery on the Sunday. I am so disappointed that the flowers did not arrive. No email or phonecall and by time I realised the customer services had closed. What an unreliable company. Will never use again and do not recommend… Read Full Review

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“Appalling service - Avoid!”

Written on: 16/03/2015 by csj1 (1 review written)

I ordered 2 bouquets for my mother for mother's day, one from me and one from my sister. Neither arrived. I called over 20 times from 9.00 am to 11.45 pm and received either a busy tone or a message saying they were closed! When I finally got through - after being on hold for 8 mins on my mobile (I was using my land line as well), I was told they could not call me back because they were "busy" - probably managing all the other complaints they undoubtedly received. Oh, I also sent two mails -… Read Full Review

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“poor quality flowers and service!!”

Written on: 16/03/2015 by 182Slattery (1 review written)

Ordered my flowers for mothers day on 10th March to be delivered on 15th. The flowers were £24 with free delivery! They looked lovely so I paid for them and expected a confirmation email! I had not received an email 2 hours later and by this point alarm bells were ringing - and I checked the reviews! I could not believe I had been so stupid as not to have read them before paying! I rang my card provider straight away but they informed me I was too late to stop payment! I had no choice… Read Full Review

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“NEVER USE”

Written on: 15/03/2015

Ordered flowers for my mum as she does not live near to me and due to ill health i cannot make the journey to her, they havnt arrived, i have sent an email requesting a full refund as i will now have to order a gift for her from somewhere else, have never used iflorist before and will never use them again… Read Full Review

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“Very Upset”

Written on: 15/03/2015 by Emilycf (1 review written)

Very upset that it's my first Mother's Day away from my mum due to being at uni and on a nursing placement this weekend. I ordered two lots of flowers for my mum and my boyfriends mum and neither have been delivered. I spend a lot of money on these flowers, money that I don't really have in order to make my mum smile. Nothing has been delivered and Iam very upset that she thinks I have forgotten her. I ordered these flowers for Mother's Day and I wish to cancel my order because what would be… Read Full Review

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“Avoid at all cost ”

Written on: 15/03/2015 by Holland162 (1 review written)

I ordered some flowers for Mother's Day, unfortunately they haven't been delivered. Will never be using this company again, they are awful and untrustworthy… Read Full Review

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“Where's my flowers! ”

Written on: 15/03/2015 by Charlotte16987 (1 review written)

My mum has not recived her flowers which was orderd to be deliverd today!!! I spent a lot of money for something not to arrive! And when I rang the office no one answers!… Read Full Review

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“DO NOT USE THIS COMPANY”

Written on: 15/03/2015 by Liam1985 (1 review written)

Money taken from account, no email confirmation received. Flowers did not arrive of course, no way of contacting them. Escalating this to Trading Standards, and encourage everyone else who's had the same problem to do so as well to get them banned from trading… Read Full Review

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“Avoid using this company ”

Written on: 15/03/2015 by Drjo41 (1 review written)

This is the first time I have ever posted a poor review but I would strongly advise anyone to avoid this company. I ordered a bouquet for my mum for Mother's Day. An hour later received a call to say that the one I had chosen not available and would I be happy to have a florist choice bouquet. I was assured that the quality would be the same. The bouquet was due for delivery the same day. It didn't arrive. When it did arrive the following day it consisted of three pink ? Carnations and a lot of… Read Full Review

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“Terrible service”

Written on: 14/03/2015 by Lou1977 (1 review written)

I ordered flowers for my mothers birthday and they did not arrive, I e mailed the company to find out what had happened to my order (which by the way cost me over £40.00), they finally got back to me 2 days later via e mail o say they would like to deliver on their next delivery date and give me a £5 credit........I repeatedly asked them to call me which they never did....I finally spoke to a person 3 days after the supposed delivery date and they said they would deliver tomorrow!!!!! This… Read Full Review

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“I will tell you all, exactly as i informed them. ”

Written on: 14/03/2015 by Rayna95 (1 review written)

For this years mothers day and having used their website and service in the past, I decided i would place an order on their website again. Ordering two bouquets of medium flowers in the arrangements 'Pink lace' & 'sherbert fountain.' Confidant that the level of service would be mirroring to the service i had received before. However clearly i was wrong. As not only were the flowers received entirely different in not only style, but the were also poorer in quality and size. It is outrageous… Read Full Review

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“A Very happy mom”

Written on: 14/03/2015 by Thedukester (1 review written)

Left it late yesterday to order flowers for Mother's Day so was in bit of a panic, found this site and found it quick and easy to place an order. Live in N Ireland and wanted flowers to be delivered today to my mother in Birmingham. Then I read some of the reviews here and started to panic but thankfully I've just received a message from an happy, emotional mom that flowers and chocs have been delivered and that the flowers are beautiful ... Phew thank you.. Will def be using again! :-)… Read Full Review

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“Very disappointing!!”

Written on: 07/03/2015 by Leonarda189 (1 review written)

Do not order anything from Iflorist or Colonial gift. They are the most scamming companies I've ever dealt with!! Orders were placed 3 months ago and still not received anything, wasted an awful lot of time on phone and emails trying to resolve the problem and now I am still waiting. Quick to take your money and slow at everything else. Please do not order from them and stay away !! Also do not use Flowerfete either it's a same company ,beware!!… Read Full Review

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“Devil in disguise!!”

Written on: 07/03/2015 by Dereonz255 (1 review written)

Please do not use Iflorist ,Ihampers,Flowerfete or Colonial Gift. They are owned by the same people. All they are interested in is your money, there's no customer service, no after sale support , no quality , not value for money etc etc . Basically nothing is good about them . I've ripped by these people so to tell other people to keep away . Again please use anyone but these people , don't fall into their trap, keep well away!! Thanks for reading… Read Full Review

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“Awful - wish I'd checked the reviews first!”

Written on: 26/02/2015 by Carseno497 (1 review written)

Failed to deliver my order. Tried to fob me off with "terms" that didn't relate to my case. Promised to let me know why the delivery hadn't happened but never did so. Closed the complaint case I'd opened without telling so (or why). Fortunately I'd paid by PayPal and used their complaints procedure to get my money back. Never again! I urge you to note the mass of terrible reviews they've received, not to mention the apparently fake ones they seem to have posted themselves, and draw your own… Read Full Review

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“Waste of time”

Written on: 20/02/2015 by 39Nolan (1 review written)

Flowers never arrived. Just received a one line email saying that the ICU would not take them. They were going to a private house not a hospital!… Read Full Review

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“Unhappy sunflower !!!”

Written on: 18/02/2015 by a.pistoia90 (1 review written)

Discussed with the lack of communication from the company my expensive bouquet of flowers that were meant to arrive in time for valentines day that I ordered never arrived after calling they said be there the next day with the horror on mine and my girlfriends face when they arrived 3 days late and where not the sunflowers I ordered instead where a cheap dead looking bunch looked like something from a petrol station never ever again avoid people avoid my advice is go to your local florist at… Read Full Review

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“DO NOT USE”

Written on: 18/02/2015 by UlisesCraig190 (1 review written)

Have used this company twice in the past few years and both times I had a disastrous experience: 1. Flowers were terrible quality 2. They deliver a day late and say that's parts of their terms, to allow 48 hours for delivery. How ridiculous for buyers looking fro delivery on a particular date. Their customer service team are terrible and just offered a £5 voucher. DO NOT WASTE YOUR TIME - use a reputable flower company… Read Full Review

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“Never again”

Written on: 17/02/2015 by ZayneRooney (1 review written)

Picked and paid for flowers and chocsfor mums b'day to be delivered 14th Feb. Must admit surprised they could do that day as valentines day and would be busy. Flowers not delivered. Surprise suprise. Tried emailing only to be told site not available. Then when finaly sent emailed back to say I had no email address (??) and no order number in my name. Rang Monday and offered bigger bouquet and chocs for free and £5 voucher. Wish I'd never bothered . 2 tiny bunches of flowers arrived one of… Read Full Review

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“Jaw Dropping”

Written on: 17/02/2015 by DesireeSweeney447 (1 review written)

Humiliation for me on valentines day. 2 dozen dead roses arrived with the card printed incorrectly and the chocolates missing. They sent a replacement that would "be with you Monday". Waited in all day, flowers didn't arrive. Tuesday morning: flowers here - guess what? Half dead and no chocolates or replacement card. I've emailed them and they did not apologise - instead they said they are subject to availability. Hilarious (and illegal). Contacting trading standards… Read Full Review

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