iFlorist www.iflorist.co.uk

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iFlorist www.iflorist.co.uk
★★★☆☆
3.0
54.0% of users recommend this
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Latest Reviews

“Avoid”

★☆☆☆☆

written by Livelovelife1 on 20/03/2023

DO NOT ORDER WITH THIS SPAM COMPANY THEY SHOULD BE CLOSED DOWN THE FLOWERS ARE £3 YOU RECEIVE THEY ARE A Disgrace AND CHARGE YOU £30 THE PICTURE AND WHAT YOU RECEIVE IS SHOCKING. I AM JUST SO UPSET THAT I HAVE SEEN THE REVIEWS NOW. THEY NEED TO BE TAUGHT A LESSON THEY ARE A COMPLETE SHAMBLES COMPANY

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“Poor quality & value”

★☆☆☆☆

written by Debs1205 on 12/04/2022

I purchased a bouquet for my mum, the quality was rubbish few dying off next day, the amount of flowers you get was disgusting, emailed 3 times never even responded. First time used them never again. certainly would not recommend

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“ Terrible flowers”

★☆☆☆☆

written by Chunks12 on 29/03/2022

I ordered 3 bouquets from I florist.All medium size to be sent to 3 different recipients. When i saw what was delivered i was actually embarrassed. They were terrible and nothing like the photos..definitely not what I ordered..couldve got nicer bunches in supermarket at half the price ..

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“Incompetent Customer service”

★☆☆☆☆

written by Tanya.matin on 11/06/2021

Flowers were sent to wrong address due to buyers mistake. However it was refused at the wrong address but IFlorist refuse to ask Yodel to deliver to new address even though buyer is offering to pay for new delivery cost. Do not use, overall very poor reviews for them! Cannot believe a company can be so ridiculous!

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“Late Delivery - Poor Customer service”

★☆☆☆☆

written by vijay5 on 26/02/2021

I ordered flowers for my wife's birthday - the size of the bouquet was very disappointing - more so ever the flowers got delivered at 6.37pm evening practically at the end of the day so was left dissapointed when I contacted customer service just a very poor response to read thier terms and conditions - if you need flowers for celebrations dont use them!!

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“Incorrect size flowers ”

★☆☆☆☆

written by Amyemmagi on 12/02/2021

I ordered and paid for a medium size flowers to be sent. Recipient received a small bouquet of flowers. I do not trust iflorist. Luckily the recipient sent me a picture of the VERY small bunch of flowers. So disappointed.

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“Poor quality and veyr little value”

★☆☆☆☆

written by JaydenHolder on 12/11/2020

Ordered a £40 bunch of flowers which cost £20 with groupon. Arrived - about 5 or 6 yellow roses in plain wrapper, about £5 in Tesco Nothing like the pictures on the site and not even worth £20.

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“Misleading advertised pictures,received order half the...”

★☆☆☆☆

written by Broderickf84 on 06/08/2020

Ordered flowers for a special occasion Eflorist advertised bouquet Summer Sunshine for £34.99. Received flowers half the size of advertised which was complete disappointment and embarrassment for me as I got flowers delivered for a special occasion, and Iflorist /Eflorist let me down. Contacted Customer service which was not helpful at all. Instead the agent simply replied " Provided fresh flowers .... colour matched.. and sorry we can not help any further on this occasion. " CS Agent simply did not address the issue which was questioned. Iflorist / Eflorist is a total disappointment. And would rate this company negative. Bad customer service

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“Don’t use iflorist eflorist”

★☆☆☆☆

written by Ashtyn99 on 14/03/2020

Absolute sham company they don’t care when they have your money I sent a picture showing squashed flowers I told them give me a refund or I’m leaving reviews everywhere I paid £35 for a bouquet that I could get in Lidl for £4 It’s a joke how they dare and then they email some squashed sparse flowers in picture shown and they say they are fine!! and don’t care about the customer It’s a unrealistic expection to trust this company Absolute joke

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“Shockingly bad!!”

★☆☆☆☆

written by Urquhart303 on 26/02/2020

So I used a Wowcher code to get a discount with iflorist. I assumed they’d be similar to the other competition which I’ve always had good experiences with.... how wrong I was! They courier never left a note for my aunt, after chasing for 24 hours with iflorist we found out they’d been left in the garden overnight. Not only were they wilting but we had very few flowers for the price. You could get better for a fraction of the price in a supermarket. I complained to iflorist and have not had any response. Don’t touch them, expensive, poor quality flowers, poor and unreliable , total disregard for their customers and clearly they don’t care from not even bothering to respond.

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“WORST FLOWERS EVER ORDERED ”

★☆☆☆☆

written by Jillwitty on 09/01/2020

I had a groupon code for 50% off this website so I treated myself to a super luxury bunch to be delivered for Xmas . This cost me £16-99 plus £4 for the Groupon so altogether it was £20-99 . I recd a box of desperate for water flowers consisting of 4 roses , two lillies and four bits of alstroemerias. Now remember this was super luxury ! Lidl did a bigger bunch for £5 ! I complained immediately but the only response I got was ‘put them in water and wait till they open’ then ‘send a pic’ I did both but they have no intention of doing anything . I went through PayPal to claim my money but they sided with the florist ( don’t know what they to PayPal ) I have read other reviews which state the same poor value fir money and they won’t refund or answer emails . I am writing to Groupon as I think they need removed from the website as it’s false advertising!as the flowers don’t look like the pics they provide even when the flowers have opened !

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“Flowers Dead way too expensive for what you receive ”

★☆☆☆☆

written by fkNicholson389 on 28/12/2019

The worst Christmas day flowers I've ever had the misfortune to pay for and send my parents were so disappointed The flowers arrived wilted and half dead, I paid 29.99 for a bunch worth around a fiver and the foliage was plastic. Awful service and I've already send three emails to the customer care no responce nothing

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“Not worth it”

★★★☆☆

written by Regantz476 on 07/04/2018

Payed 30 pounds for flowers received delivery on time just more looking like 5 pound aldi bouquet.

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“Awful Experience”

★☆☆☆☆

written by andysutton on 13/02/2017

So when ordering, the whole experience was quite good. The website was clean, tidy and secure. That's where the good experience ended. The website said "order by 6pm for next day delivery"; so I did. I waited and waited the following day for them to arrive but to no avail. I phoned them at 4 and they said because I ordered after 3pm (they were ordered at 4.07pm, well before the 6pm advertised time limit) they would now come the following day. I pointed out there error on the site which they apologised for and after a slight refund. The error is still on the site though advertising till 6pm and the refund was never received. I-florist is owned by E-florist, would never order from again.

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“***AVOID - FLOWERS ARE NOT FRESH ****”

★☆☆☆☆

written by Dayib266 on 04/12/2016

***AVOID - FLOWERS ARE NOT FRESH **** The flowers arrived on time however they were poorly packed and appeared to be squashed in a box. They looked nothing like in the pictures. When I took the opportunity to email their customer service team I was shocked by the response i got which stated i should change the water and clean the vase, they chose to ignore my complaint.

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“Flowers sent to an ill person”

★★★★★

written by Brigade02 on 02/12/2016

This is the first time that i have used your services and i must that that i was very impressed The flowers were dilivered very quickly and they cheered my friend up as they were beautiful I just want to thank you for all of your help.

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“Lovely flowers ”

★★★☆☆

written by Mackinder123 on 12/11/2016

Lovely flowers delivered on time just dissapointed that there was no lillies included like it shows you on the photo which is the starburst one

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“pictures on the web are not the real ones that you receive”

★☆☆☆☆

written by BCaba on 06/10/2016

from the pic on the web to what I received I realized that they robbed me my money never use iflorist I am so sorry that I did not read the reviews before..

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“Very unprofessional and total ripoff of money”

★☆☆☆☆

written by DominiqueHunter on 03/07/2016

I ordered dozen of red roses and upgrade to a medium size for my niece wedding anniversary. She received a cheap crappy flowers. Not what I have ordered. I contacted Iflorist via email, still waiting for a reply already 2 months. I'm very frustrated and upset. It was a shame to see the flowers that my niece has received.

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“ordered flowers to be delivered and arrived on time,...”

★☆☆☆☆

written by karen0109 on 05/05/2016

ordered flowers to be delivered and arrived on time, payed extra for deluxe and the actual flowers looked nothing like the picture, could have got better bouquet from Tesco or Asda for the amount i paid. Wouldnt recommend ordering online again.

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Asked by Biggy2015 on 16th February 2015 Report this content
Is this company safe to use? I ordered flowers to be delivered on 13th Feb, but they were never delivered, after several phone calls and sent messages they told me that they were with the courier, having checked with my bank they took the money out the next day after I ordered them (ordered well in advance). It's now 4 days after they should have been delivered, but not getting any replies to my emails or phone calls.

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Answers (3)
Report this content katy1980 Written on: 17/02/2015
I'd say yes and no. They're a ligit company. But they don't run it ligitimately in my opinion! Email them - they usually reply quickly. However you'll either get a friendly reply or a rude one.... Either way, they'll think a £5 voucher to spend on their trash quality items will make it alright. I'd recommend a refund if I was you. Remember your consumer rights (good old Google will help if needed). Don't let them get away with it. They are a disgrace and I've learned you get what you pay for (hence will stick with the much more famous brandd - but not sure I can name them). My flowers arrived dead with missing chocolates. They replaced - but replacement didn't arrive when promised so they arrived dead again and still no chocolates - they said "chocolates are subject to availablilty" that's nonsense - subject to availability is regarding an ENTIRE order - either you get it all or you get none of it (and get a refund) they can't send you part of an order and say that's allowed. Hilarious! Don't let them get away with it. Good luck resolving your issue.
Report this content nataliearchbold Written on: 17/02/2015
I would not recommend them at all. I wrote emails and eventually got a reply saying the flowers weren't that bad and refused to give me a refund. They are soon to take your money but when it comes to refunding..forget it.
Report this content JacquesS Written on: 17/02/2015
This company is NOT reliable and I am sorry you got caught by their clever advertising and glamorous website,as I was. In my case the flowers destined for mothers' day were "only" delivered the next day,but they were not at all the ones I ordered and,already bumped during transport and half stale,they died within 30 hours after delivery...Not exactly the kind of gift you want for your beloved elderly mom! On top of it,the courier was rude to her because obviously late and rushing for his next appointment...I complained repeatedly and all they offered was a 5 £ voucher towards my next purchase! Useless to say I never used it. Now I send chocolates from a reputable manufacturer. Always on time,and always delicious ????
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