iFlorist Reviews - www.iflorist.co.uk

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“I wanted to send flowers to my parents in England....”

Written on: 31/10/2008 by evelina0904 (1 review written)

I wanted to send flowers to my parents in England. They had wedding anniversary so I decided to send them nice flowers. Unfortunately flowers were never received. I was charged almost $140 and imagine that as of today I haven't received any emails saying that they have some problems or what so ever. I will never ever recommend this website and the service that they provide… Read Full Review

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“There is no phone number listed on the website to...”

Written on: 30/10/2008

There is no phone number listed on the website to contact them on, I have not received a reply to my 15 emails yet and basically it would appear that my flowers are never going to arrive - I feel that the way they have treated me is a disgrace and they ruined my anniversary… Read Full Review

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“I ordered flowers to be delivered to France, 2 weeks...”

Written on: 28/10/2008

I ordered flowers to be delivered to France, 2 weeks and no flowers received, sent them 6 emails and received no reply, no phone number listed on website. In the past they used to have an excellent customer service on Chat but that does not seem to show up any more. My card was charged and I will file for charge back… Read Full Review

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“I too, ordered flowers from iFlorist to be delivered...”

Written on: 24/10/2008

I too, ordered flowers from iFlorist to be delivered to my daughter in France on 17/10/08 as she had just given birth and like the other reviewers I have experienced the same awful result i.e received no flowers and £42.40 debited straight out of my a/c. I have not received a reply to 3 emails yet. I feel this is a breach of contract and I do NOT recommend them… Read Full Review

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“I ordered flowers on 16/10/08 to be delivered on...”

Written on: 23/10/2008 by Sharon Fraser (1 review written)

I ordered flowers on 16/10/08 to be delivered on 17/10/08 to my daughter in France to congratulate her on the birth of her baby. They have not been delivered but £42.40 has been taken out of my credit card account. I have not yet received a reply from iflorist to 3 emails and we are angry and disappointed that this occasion has been ruined by this apparent breach of contract. I do NOT recommend iflorist… Read Full Review

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“I wanted to order some special flowers from iFlorist...”

Written on: 21/10/2008 by SuzieFenwick (1 review written)

I wanted to order some special flowers from iFlorist to greet our daughter who lives in Shrewsbury when she came out of hospital with her new baby on Monday 20th October. I did a google search for florists in Shrewsbury and up came iflorist, with no clue at all that they were not local (they seem to based in Lancashire). The flowers I ordered were £39.90 and right at the last minute a delivery charge of £4.89 was slipped in, I then had to fiddle about joining Google so that I could pay. The… Read Full Review

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412246_Sharon Fraser's Response to SuzieFenwick's Review

Written on: 23/10/2008

I agree with this review because..I have had the exact same awful experience..

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“Flowers/item delivered was totally incorrect. I...”

Written on: 09/10/2008 by A James (2 reviews written)

Flowers/item delivered was totally incorrect. I ordered some Lucky Bamboo, and they forwarded a bunch of flowers...I have sent endless e-mails and have not received a reply yet. This is now frustrating as they have no telephone contact number listed and so it is impossible for me to contact them by phone. Very angry and most annoyed… Read Full Review

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“I ordered a lovely looking potted red anthurium plant...”

Written on: 30/09/2008

I ordered a lovely looking potted red anthurium plant for my sister. When I actually saw the plant a couple of weeks later it was an ordinary looking peace lily. When I emailed they just quoted the small print that they can substitute if the ordered item is not available. When I emailed back that I didn't think the swap was a fair one I received no reply. I now don't trust them to use again… Read Full Review

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“I ordered flowers from iFlorist for my mothers...”

Written on: 29/08/2008

I ordered flowers from iFlorist for my mothers birthday and she was over the moon with the quality. She said that she had never received a nicer bouquet. A big thanks to iFlorist for making my mother very happy… Read Full Review

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“I paid £35 for flowers. I waited all day for flowers...”

Written on: 06/08/2008

I paid £35 for flowers. I waited all day for flowers but did not receive anything. Online service said they were delivered… Read Full Review

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“Ordered a bouquet at 2.30pm yesterday afternoon, with...”

Written on: 16/05/2008

Ordered a bouquet at 2.30pm yesterday afternoon, with an advertised saving of £15 ( £34.90, now £19.90) as displayed on the iflorist homepage... then used a free delivery voucher I found online. Ten past nine this morning, the bouquet arrived at the house I share with my girlfriend, beautifully boxed and absolutely stunning - amazing value for less than £20. I will certainly be ordering again - many thanks iflorist!… Read Full Review

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“Unimpressive as there is no way of getting in touch...”

Written on: 23/04/2008 by Polvo35 (1 review written)

Unimpressive as there is no way of getting in touch with them or, if you don't printout, working out afterwards which flower store were given the responsibility of delivering the goods… Read Full Review

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“Twice my partner has ordered flowers (unfortunately he...”

Written on: 20/04/2008

Twice my partner has ordered flowers (unfortunately he forgot it was the same dismal organisation) and twice they never delivered any flowers. We spent ages contacting them via their online web site, they denied all knowledge of there being a problem and the most they would offer is a £10 voucher off the next order! Twice they took the full amount for the flowers and never delivered - how can they get away with it? … Read Full Review

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“I paid a lot of money, but the flowers didn't arrive...”

Written on: 10/04/2008 by mdoerr (1 review written)

I paid a lot of money, but the flowers didn't arrive at all from iFlorist. The customer service is not reaction on my complaint. I do not recommend this site. Never again… Read Full Review

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“I ordered flowers from iFlorist www.iflorist.co.uk for...”

Written on: 07/03/2008 by jimstallone (1 review written)

I ordered flowers from iFlorist www.iflorist.co.uk for my girlfriend as a surprise on valentines day and i was more than happy with how they looked, I wasn't sure what to get her so I used live chat, and spoke to a member of the iflorist team who helped me choose the perfect bouqet, now that's service! When they arrived they were fresh and in good condition and for what i paid, fantastic value for money. Highly recommended!… Read Full Review

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“Ordered flowers for mothers day they arrive late and...”

Written on: 06/03/2008 by paulmcgarry (1 review written)

Ordered flowers for mothers day they arrive late and the bouquet sent was a disgrace I paid 39.90 plus 5 delivery charge for a bunch of flowers that would cost about 10 from any other florist. My dispute continues with them you cannot speak to anyone because they do have a telephone number they never call you despite numerous e-mails. A complete nightmare from start to finish. If the dispute is not resolved I will seek recompense in the small claims court… Read Full Review

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“I ordered flowers for Mothers day, based on their...”

Written on: 06/03/2008 by orv1968 (1 review written)

I ordered flowers for Mothers day, based on their advertised claim that they would actually deliver on the Sunday. Sunday came and went and still no flowers. Monday came and money came out of my bank account. It is now Thursday and no flowers have been received by my mum. I have raised a support ticket but it has been ignored. I cannot telephone them because there is no advertised phone number on the web site. The only hope of getting through is the "instant messaging" system on the web site… Read Full Review

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“The flowers that I ordered from iFlorist still haven't...”

Written on: 02/03/2008

The flowers that I ordered from iFlorist still haven't been received. Waited in for 2 days and still no flowers... Happy Mothers day!… Read Full Review

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“The flowers I ordered from iFlorist didn't arrive on...”

Written on: 01/03/2008

The flowers I ordered from iFlorist didn't arrive on the day agreed, and I couldn't get a refund. They offered a £5 voucher for my next order!… Read Full Review

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“Ordered flowers to be delivered on Thursday - they...”

Written on: 26/02/2008 by shazbaz (1 review written)

Ordered flowers to be delivered on Thursday - they arrived today, Tuesday and were left in the porch. Very disappointing tulips which were already wilting before I put them in water!
This was from an offer from the Mirror newspaper - free tulips… Read Full Review

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