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Written on: 02/01/2010
ordered christmas hamper for 23rd december from australia to deliver to my mum in UK.
Has NOT arrived by the 2nd Jan. Cannot get in touch with them. Online chat is offline. Sent email no response.
Very unhappy especially as I cannot see my family at Christmas time.
All my Inteflora orders arrived on time!
DO NOT USE COMPANY… Read Full Review
Written on: 31/12/2009
Flowers were sent from my family in Australia and arrived new years eve but had been booked to arrive christmas day so were one week late. Arrangement was extremely poor and no effort had been made to send flowers with a christmas feel. I am very disappointed that my family spent their hard earned money on such poor quality flowers and service… Read Full ReviewVisit iflorist.co.uk
Written on: 29/12/2009 by Michael Pantlin (1 review written)
The flowers were excellent quality and very attractive. Iflora were offering the fastest delivery of Christmas flowers when I ordered at the very busy period on 20th December and they arrived only one day late and that through the courier running out of permitted driving hours. My only grouse with florists in general is that it would be nice to automatically receive notification that your gift has been received by the recipient rather than having to await their thank you card if they send one… Read Full ReviewVisit iflorist.co.uk
Written on: 24/12/2009
My girlfriend really loved the flowers and chocolates, they were delivered on time and beautifully presented. the customer service i expericened was excellent and the staff gave me all the help and support i needed on my order i really am so pleased with the result. also for a medium flower arrangement you get alot of flowers for your money.i would definatly reccommened this service to a friend and i will be definatly be using this service all the time as i feel they gave exceptional customer… Read Full ReviewVisit iflorist.co.uk
Written on: 24/12/2009
has anyone tried to get a refund of their money paid to this firm?… Read Full ReviewVisit iflorist.co.uk
Written on: 24/12/2009
I am becoming increasingly suspicious of this firm. I ordered a special basket of flowers to be delivered to an elderly relative on 18th December. She is housebound but even had her neighbours "on alert" for the delivery. We are all still waiting. No response to my emails to iflorist either. They have had my money since November. No response to my request for reimbursement… Read Full ReviewVisit iflorist.co.uk
Written on: 18/12/2009
No hamnpers received! No phone numBer on website - online help chat is non existent. Email is dummy I think and gets bounced back. Have this company defrauded people for years and got away with it? My accoutn says that the hamper has been dispatched and gives a bogus tracking number! Found a number on the forum to phone them and spoke to a new employee who although very polite was obviously under stress with the amount of calls she was fielding. wouldn't give me name of supposed carriage… Read Full ReviewVisit iflorist.co.uk
Written on: 11/12/2009 by butterscotch (1 review written)
Excellent service and the recipient of The Butterscotch FLORAL bouquet and free chocolates was overjoyed with this gift.It was COURIER DELIVERED SAFELY IN A BROWN BOX WHICH DID NOT RESEMBLE A FLORAL ARRANGEMENT, BUT WHAT A PLEASANT SURPRISE ON OPENING SHE STATED.
THANK YOU SO MUCH IFLORISTS. I ALSO FOUND THE DISCOUNT VOUCHER TO THE RECIPIENT WAS A LOVELY WEE EXTRA. HOWEVER AS I`VE USED THIS SITE SINCE AND WOULD DEARLY LOVE ANOTHER VOUCHER FOR MY NEXT PURCHASE!!!!!… Read Full Review
Written on: 30/11/2009 by Anne Hutchison (1 review written)
Three bottles of South African wine ordered from Johannesburg, South Africa, and delivered to my father in Perth, Scotland on his birthday.
Great service - thanks!… Read Full Review
Written on: 28/11/2009
The flowers that I ordered on-line from Canada for my 95 year old Nan's birthday were never delivered/received and despite repeated attempts the issue was never resolved. I was very disappointed with the service… Read Full ReviewVisit iflorist.co.uk
Written on: 20/11/2009
iflorist are terrible. I ordere some flowers for a book launch in Italy and the local florist phoned the recipient the following day to say the order was for that day. The intended recipient promptly informed him that that was wrong and that they were for the day before and were no longer needed. Customer Services here claimed the flowers had been delivered. i asked for evidence by way of a signature and they never gave me the evidence I required. I am now in contact with trading standards and… Read Full ReviewVisit iflorist.co.uk
Written on: 16/11/2009
This could happened to you!!
I ordered a bouquet for my friend in U.K to celebrate her birthday on Nov 14.
The flower is never been to her door
When I wrote to file a complain,they said the flower will be delivered today and I will get a voucher for ten pounds!
Wow,what a great way to make a apology!
I will not pay anything for nothing!
This could happened to you!!… Read Full Review
Written on: 31/10/2009 by lorraine003 (1 review written)
Wanted help to track my order,so went to on-line chat and Beth advised me very quickly and was very helpful indeed.I myself have received the flowers as a gift from a friend and was very pleased with them, so will be using their services again. Lorraine… Read Full ReviewVisit iflorist.co.uk
Written on: 29/10/2009
impossible to reach, either on phone or livechat… Read Full ReviewVisit iflorist.co.uk
Written on: 24/10/2009
sent a botnics bouquet to my mum for her wedding aniversay, and she was thrilled to bits, not only that I had remembered, but also the fact they looked lovly, good site, service, and happy mum!… Read Full ReviewVisit iflorist.co.uk
Written on: 23/10/2009
Good selection. Simple ordering system. Value for money; better than more common high street names. Arranged for international delivery then found out that I had got the dates wrong. Contacted their online customer service, who rearranged the delivery quickly and efficiently making sure that I got the flowers delivered when I wanted them. Very helpful. The flowers arrived in perfect condition even though the destination was very hot. This was an excellent site that I will use again… Read Full ReviewVisit iflorist.co.uk
Written on: 22/10/2009
I sent the fruit pastels bouquet to a friend - just to cheer her up, hey worked a treat and were delivered on time, and were reported as being beautiful.
I would recommend iflorist as reliable and inexpensive… Read Full Review
Written on: 20/10/2009
i recently ordered a bouquet of flowers, last minute for my anniversary, when i say anniversary,it was that day, I decided to order a bouquet of 12 red roses as we have been married for 12 years, anyway i ordered the flowers and i forgot to add the card message,i received a call from a young lady asking if i wanted a card mesage and i did so she filled a message in for me, also i asked if icould stipulate a delivery time for 2 pm as i was taking my wife out for lunch and i wanted her to receive… Read Full ReviewVisit iflorist.co.uk
Written on: 10/10/2009
I was very disappointed with the service. I arranged for iflorist to deliver flowers to my girlfriend in the US as i am not there at the moment, paid dearly for next day delivery and guess what they left it on the doorstep. Now during the order process they ask you for the recipient's number, what is the point if they don't call? The flowers got taken by the way as my girlfriend never got them. I contacted iflorist to express my discontent through their live chat system (which is neat i… Read Full ReviewVisit iflorist.co.uk
As rated by our community of reviewers
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