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Written on: 02/12/2008
I ordered flowers from iflorist for a funeral, to be delivered straight to the undertaker. The flowers arrived on time but apart from the roses were all wilted and looked worse for wear, and not what I would consider even average quality.
I e-mailed to complain and received a prompt response, after this though the company have been impossible for me to contact and I have not received a reply to any further e-mails (despite the fact I had a named contact).
I would not recommend this… Read Full Review
Written on: 28/11/2008 by philgbailey (1 review written)
Flowers ordered for a bereavement. Despite contacting iflorist for confirmation of delivery, it took 2 days for an email response. They advised that flowers had been delivered but now having found that in fact they never arrived I cannot get a response to my emails in trying to get the matter resolved or the cost of the flowers refunded.
I can only rate as 0/10 as I have paid for flowers that 3 weeks later have not been delivered or a refund offered… Read Full Review
Written on: 26/11/2008
I ordered a 'Gorgeous' bouquet from iFlorist's same day range for my good friend at Nottingham university to brighten up her flat, within 2 hours they had been hand delivered by a real florist. I was amazed at what a good service this is and the fact a real florist arranged them is the icing on the cake.
I also ordered some roses and lilies for my girlfriend, a few weeks ago… Read Full Review
Written on: 25/11/2008 by shekie2000 (1 review written)
I live in NYC, ordered flowers for the UK, they deducted the money out of my account immediately, but apparently have not sent the flowers. Never replied to my emails. Nothing! 0 response. What can we do next? I will never order from them again!… Read Full ReviewVisit iflorist.co.uk
Written on: 16/11/2008 by Liz Nicholas (1 review written)
flowers ordered on 13/10 for delivery 16/10. The flowers have not been delivered yet and I can get no response from iflorist as to why at 16/11. Needless to say my credit card has been charged. No telephone number available on their website.
at 16/11 and despite numerous e.mails I can't seem to get hold of anyone at iflorist to even acknowledge receipt let alone offer any explanation as to what went wrong. I want a refund… Read Full Review
Written on: 14/11/2008
I placed an order for a "New Baby Gift" on 10.11.08 for delivery on 12.11.08. The money was taken from my account immediately but, as yet, the gift has not been delivered. There is no telephone number for the company, which should have started alarms bells ringing.
If there are this number of complaints perhaps Trading Standards should be informed… Read Full Review
Written on: 13/11/2008
I have used iflorist for several years now, not only for flowers but also for gift baskets, they have delivered on time every time, and I would reccomend the service to anyone. Well designed site with beautiful bougets at very resonable prices. They do not have a telephone number for customer service, but the online chat was very good, I would have still prefered a phone number- call me old fashioned!… Read Full ReviewVisit iflorist.co.uk
Written on: 12/11/2008 by Fortran (1 review written)
Sent 6 emails to the company but have still had no response. Delivery is now 7 days late for an international order which should have been delivered the next working day. I have not received any response to my emails and have no other form of contact. This was my 3rd order through them and I have no idea what possessed me to use them again after the previous abysmal 2 orders both of which were over a week late AND in poor condition. Last time I had to chase them down to find out what had… Read Full ReviewVisit iflorist.co.uk
Written on: 12/11/2008
Do not use this company. They are simply dreadful. My roses arrived with brown petals, on time but dying. 2 days later they were completely dead. My mother has only just told me as she didn't want me to cause a fuss… Read Full ReviewVisit iflorist.co.uk
Written on: 12/11/2008
I live in Washington DC. and sent some flowers in the Somerset UK last month for my company. I sure do wish I'd found Reviewcentre.com first! I sure agree with most of what I see written here - I'd not recomend or use this god damn bunch so called florists again… Read Full ReviewVisit iflorist.co.uk
Written on: 11/11/2008
Recently recommended iflorist to a friend who did a web search and pointed out these reviews to me to my surprise.. must say i have never had a problem with the service and have always been over the moon as have the recipients i have sent the flowers to. Seems people are quicker to complain than they are to praise -- i always look forward to receiving customer offers and chipper emails from iflorist and will continue to be a loyal customer. Only slight gripe is that i originally struggled with… Read Full ReviewVisit iflorist.co.uk
Written on: 10/11/2008 by ifloristisrubbish (1 review written)
I really wish I'd read other people's reviews on here before using iFlorist. They were due to send flowers to my friend in the states a week ago. They debited the £45 from my credit card immediately, but still haven't dispatched the flowers according to my order status online (and my friend hasn't received anything). I've contacted them 10 times now by email (no phone number listed on website) and received absolutely nothing yet. I feel that I have received very bad service and I can't really… Read Full ReviewVisit iflorist.co.uk
Written on: 08/11/2008 by angrybuyer (1 review written)
All of my attempts to contact iflorist have failed. My 2 plants cost £69.69 which was debited from my bank account immediately. I requested a full refund but did not receive a reply… Read Full ReviewVisit iflorist.co.uk
Written on: 06/11/2008 by angryt (3 reviews written)
I ordered flowers from iFlorist to be delivered to South Africa, paid a fortune for them, gave them 4 days notice to get it to my mother's birthday. They were never received, I tried to contact them but there is no number on the site, so I emailed them, didn't receive a reply - to any of my numerous emails and I haven't been offered a refund as of yet! My mother is 84 and i just wanted to send her flowers for her birthday… Read Full ReviewVisit iflorist.co.uk
Written on: 05/11/2008
Sent my sister a get well basket via iflorist, to Vancouver Canada, in the morning and arrived before 10am at my sisters home the next day, very happy with the service, and my sister was over the moon, not least that she had thought I had made the effort! (although have to say it was a very easy site to use), I would use them again, although worth checking sites in Canada for the best price, but had an issue in that they don't seem to like French telephone numbers, and UK credit cards!… Read Full ReviewVisit iflorist.co.uk
Written on: 31/10/2008 by evelina0904 (1 review written)
I wanted to send flowers to my parents in England. They had wedding anniversary so I decided to send them nice flowers. Unfortunately flowers were never received. I was charged almost $140 and imagine that as of today I haven't received any emails saying that they have some problems or what so ever. I will never ever recommend this website and the service that they provide… Read Full ReviewVisit iflorist.co.uk
Written on: 30/10/2008
There is no phone number listed on the website to contact them on, I have not received a reply to my 15 emails yet and basically it would appear that my flowers are never going to arrive - I feel that the way they have treated me is a disgrace and they ruined my anniversary… Read Full ReviewVisit iflorist.co.uk
Written on: 28/10/2008
I ordered flowers to be delivered to France, 2 weeks and no flowers received, sent them 6 emails and received no reply, no phone number listed on website. In the past they used to have an excellent customer service on Chat but that does not seem to show up any more. My card was charged and I will file for charge back… Read Full ReviewVisit iflorist.co.uk
Written on: 24/10/2008
I too, ordered flowers from iFlorist to be delivered to my daughter in France on 17/10/08 as she had just given birth and like the other reviewers I have experienced the same awful result i.e received no flowers and £42.40 debited straight out of my a/c. I have not received a reply to 3 emails yet. I feel this is a breach of contract and I do NOT recommend them… Read Full ReviewVisit iflorist.co.uk
Written on: 23/10/2008 by Sharon Fraser (1 review written)
I ordered flowers on 16/10/08 to be delivered on 17/10/08 to my daughter in France to congratulate her on the birth of her baby. They have not been delivered but £42.40 has been taken out of my credit card account. I have not yet received a reply from iflorist to 3 emails and we are angry and disappointed that this occasion has been ruined by this apparent breach of contract. I do NOT recommend iflorist… Read Full ReviewVisit iflorist.co.uk
As rated by real users
" Excellent service " Read More
" Really pleased with their support and service offered from the team... " Read More
" Organized. " Read More
" You will be Dissapointed! " Read More
" Appalling service, communication and Attitude " Read More