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Written on: 30/06/2009
I ordered a funeral wreath for a specific time of day from iFlorist. It never turned up. I used the online customer services and they said the would look into it but never replied. So i contacted them again and they said th flowers were on the way. When they did eventually arrive they 2 hours plus late they were the wrong ones and far far less money then the ones i'd ordered. I will never use this incompetent comany again or recommend them to anybody else. Stay clear… Read Full ReviewVisit iflorist.co.uk
Written on: 18/06/2009
placed an order for delivery to France, not reliseing that I had put half the address incorrectly, received an email from iflorist, explaing that they thought that I had mixed up the department and region, they sent through what they thought was the correct address, and were able to update this. Despite my mix up they were able to deliver the day, I also chatted to them on their web site, and were able to conirm with the local florist that the order had been delivered, fantastic service, well… Read Full ReviewVisit iflorist.co.uk
Written on: 17/06/2009
I ordered flowers for my granddmothers birthday she lives in Italy, the flowers were not delivered on the date they said and still have not been delivered. i managed to speak to someone who was quite rude asked for my granddmothers local telelphone number to arrange delivery they have had no phone and i have had no reponse to my emails luckily my bank have been very helpful and said they will get my money back for me. I would not advise any one to use iFlorist!… Read Full ReviewVisit iflorist.co.uk
Written on: 12/06/2009
I wish I had read this litany of woe before I ordered from iflorist. They have failed to deliver what I ordered for my mother and now will not respond to my emails… Read Full ReviewVisit iflorist.co.uk
Written on: 11/06/2009
A good friend of mine fell ill very suddenly, and I wanted to cheer her up, when she was in hospital, I did not relise the Hospital would not accept flowers - for hygiene reasons. Iflorist were fantastic, their local florist tried to deliver the flowers, and had a wasted journey, as the order was refused by the Hospital. I received a phone call from a very nice lady, appologising that they were unable to delivery the flowers, asking if I would like a refund or the flowers delivering to another… Read Full ReviewVisit iflorist.co.uk
Written on: 08/06/2009 by jamiedearnley (1 review written)
Found the iFlorist site easy to use and quick to load. The flowers and hamper I ordered arrived on the date specified and the recipient was delighted. Would be happy to recommend to anyone!… Read Full ReviewVisit iflorist.co.uk
Written on: 08/06/2009
On the sad occasion on a good fried being put to rest, I have to say that iflorist were absouluty brilliant, I ordered on Friday afternoon from London, two funeral wreaths to be delivered on the Saturday morning in a little town in south Wales near Cardiff, the flowers were even better than the pictures on the web site, what a fantastic service… Read Full ReviewVisit iflorist.co.uk
Written on: 01/06/2009
I ordered my flowers 8 days ago from iFlorist. They have not been delivered and I cannot contact iflorist to find out why. I want a refund and iflorist do not respond to my emails… Read Full ReviewVisit iflorist.co.uk
Written on: 20/05/2009
In short - I will never use iFlorist again. Unable to attend a friends wedding, I ordered flowers and champagne to be delivered the day after the ceremony. They arrived FOUR days later! The bride and groom thought we had forgotten the wedding had actually happened!
To complain I searched for a contact number... nothing. I emailed my complaint through and got a totally irrelevant email back offering to re-deliver and take £5 off my next order, and given a reference code to redeem.
I have… Read Full Review
Written on: 07/05/2009
iFlorist are absolutely terrible. I ordered a wreath for my Gran's funeral, a "pink posy" on 23rd November 08. What was actually delivered looked nothing like the photo on their website and was not even close to being pink. Most of the flowers had not opened and the arrangement was terrible. In fact, I think I could have done better myself with some twigs from a hedgerow.
So I complained to them by email and heard nothing. So, I found their address, wrote a long letter including a photo of the… Read Full Review
Written on: 07/05/2009 by rgrainger (1 review written)
Absolutely shocking service. Ordered flowers for Mother's day but order went through on site 3 times by mistake as website crashed. Ended paying £75 for £25 flowers. Flowers arrived 1 week late! To start with had good email contact, was assured refund would be made (incl the extra £25). Suddenly the emails stopped and still no refund, have sent letters but no reply. I'm still waiting. I would discourage anybody from using iFlorist… Read Full ReviewVisit iflorist.co.uk
Written on: 05/05/2009
horrible. no service. iFlorist did not deliver. no refund… Read Full ReviewVisit iflorist.co.uk
Written on: 22/04/2009 by mbialos (1 review written)
I have ordered flowers from iflorist for my Mothers 60th birthday! never came! i complained about 5 times, at last they sent me an email saying that flowers are on the way! I ordered wase aswell! for £10 ! never came with the flowers! and flowers it self were completely doffrent then the one from the pic!! looks like my Mum got cheap, basic bouquet! so for what i paid £70????? never ever order from those bunch of liers!!!!!!!!!!!! what a embarasing bahavior!!!!!!!!… Read Full ReviewVisit iflorist.co.uk
Written on: 22/04/2009 by ifloristatfarrowcomputing (1 review written)
poor sent flowers by courier to France from iflorist.co.uk, courier took them back to depot and didnt put on the card that it was a living product.
Didnt phone any one to tell them flowers were in the parcel.
Unable to give a refund so they say… Read Full Review
Written on: 20/04/2009 by ajhepworth (1 review written)
Iflorists should be ashamed of themselves. I ordered a funeral wreath for my Wife's funeral stating delivery at 10am. At 10.15am on the day of delivery they hadn't arrived. I spoke to somebody via their online support and they siad they would look into it. Waited on line for 30 minutes and no response. I sent and email to there customer support asking them to ring me, and i'm stillwaiting. I used their online support again and got a response saying the florist had let them down and my order… Read Full ReviewVisit iflorist.co.uk
Written on: 18/04/2009
No delivery made to parents for xmas. Have been chasing refund for 4 months now. Difficult to contact iFlorist - no name customer service people have acknowledged fault and "assured" me of refund. Why no phone number for assistance ? Is this one man operation ??
Lost patience. Use someone else… Read Full Review
Written on: 17/04/2009
Still awaiting outcome of a dispute re a xmas gift. Ordered flowers, chocs and wine for my father and his wife from iFlorist. Flowers, chocs delivered on the 30th of Dec still waiting for the wine !!!!!
Have sent 4 emails and a recorded letter, made loads of phone calls no answer, we are now in the middle of April, terrible service.
This was a family gift as we live 400 miles away and paid £70.00… Read Full Review
Written on: 17/04/2009
My Xmas order from iFlorist to my daughter was not delivered on time (over a week late) and all my attempts to contact iflorist failed as they never ever responded to my emails. I would never ever recommend iflorist to anyone… Read Full ReviewVisit iflorist.co.uk
Written on: 12/04/2009
The item that was ordered for my Father's 80th Birthday did not arrive.
As far as i am concerned iFlorist has failed me.
If i had not already paid for the gift i would have gone to someone else… Read Full Review
Written on: 11/04/2009
Ordered wine to be delivered Xmas 2008. Not delivered. have sent e mails, letters no response but I still get ads from them. Cannot find a phone number. I am in the US, recipient in UK who has also not been able to contact. Anybody know how to get a response from iFlorist ?… Read Full ReviewVisit iflorist.co.uk
As rated by real users
" Dear flora2000 " Read More
Written by chindrasekarheli
" Save yourself the hassle! " Read More
" Within 2 days flowers had wilted - no response to complaint " Read More
" Do not waste your money " Read More
" Simple Navigation,On time Delivery& awesome flowers " Read More
Written by hollybarker25