iFlorist Reviews - www.iflorist.co.uk

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★★★☆☆
3.1 / 5
56.6% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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iFlorist www.iflorist.co.uk
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“Ok i live in america and i already use iflorist...”

Written on: 09/09/2009 by carzmag (4 reviews written)

Ok i live in america and i already use iflorist service more than 30 times.I have no complain and i always get my deleivery on time.Last time on wedding of my best friend i oredered some rose medley,juliet and tequila sunrise and get a delievery in just 2 days.Also they keep making good changes in their website and services.I recommended iflorsit with no doubt because i am 100% satisfied of their service.Good place to buy flowers… Read Full Review

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“iFlorist is the nicest florist !!! :) I had bought...”

Written on: 09/09/2009 by rahul233 (3 reviews written)

iFlorist is the nicest florist !!! :) I had bought some flowers which are really awesome they made my room really a fragrance and with good smell and i appreciate that they deliver in on time. They had huge and large varieties of flowers like roses, Lilly, sunflowers and lot more and they are costing the affordable price to buy it, you get the value of your money when you buy form it ..... it has a good quality of site in that you can choose your flowers and make an order for it and it is safe… Read Full Review

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“yeah yeah!! ”

Written on: 09/09/2009 by opop2005ahmed (3 reviews written)

yeah yeah!!
iFlorist is one of the best companies I've ever saw!
actually,you'll find all rights and qualities here..
I can't describe how that's so wonderful!
Great products,Great service,fantastic site with all options and more
So,I recommand this company to everyone want the best quality
try and you won't forget how it's wonderful… Read Full Review

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“I've been shopping with this amazing for along time...”

Written on: 09/09/2009 by akdesigns90 (1 review written)

I've been shopping with this amazing for along time and always rated them highly, although over the last order they deliver it late 1 day but they apologize in away that's you can forgive anything from this amazing one, the service is so fast and amazing , iFlorist deliver orders on time every time, , the customer service is what's actually i need, I've always ordering from them now I'm sure that every time i give money to a company that deserves is really thanks… Read Full Review

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“Pro's: ”

Written on: 09/09/2009 by thadunky (4 reviews written)

Pro's:
1) The website is very nice structured, all the flowers are properly divided in the correct sub-categories.
2) The delivery was on time, which should be a normal standard but i ordered the flowers on the same day as the delivery day. Now that is service!

Contra's:
1) The prices are a bit on the high side(in my opinion)

In general the high prices really don't matter when you look at the service of iflorist. The fact that they deliverd the flowers on the same day as the order just is… Read Full Review

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“i send instructions to iFlorist and the delivery was...”

Written on: 08/09/2009 by snoppy (4 reviews written)

i send instructions to iFlorist and the delivery was on time
Customer Service is very good
Quality of website is very nice
Value for money is accepted… Read Full Review

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“I ordered flowers from iflorist.co.uk for a friend's...”

Written on: 19/08/2009

I ordered flowers from iflorist.co.uk for a friend's birthday. After 5 days had passed (and 3 days post her birthday), the flowers has still not been received. I checked the website with my order number and was told they were "in transit". I contacted iflorist using all email addresses I could find online, and was told that they had no idea what had happened to the bouquet, and had not noticed that it had not been delivered. They offered to redeliver and give me a $5 credit.
If flowers don't… Read Full Review

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“Web site very unreliable. I entered delivery address...”

Written on: 12/08/2009

Web site very unreliable. I entered delivery address (different from my own) and then proceeded to order. When the order was confirmed, it showed the wrong address. It was not possible to correct this. The flowers were delivered to the wrong address and Iflorist were completely unhelpful when I attempted to get it redelivered to the correct address.

The previous time I ordered from Iflorist, the flowers never arrived and eventually all I got was a £10 credit voucher. Absolutely… Read Full Review

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“I ordered some flowers from iFlorist for my friend in...”

Written on: 01/08/2009 by janifer (1 review written)

I ordered some flowers from iFlorist for my friend in hospital. After 14 days nothing was received , so I wrote to the email address used to send me the acknowledgement of the order. No reply. I searched the web site for a phone number or other email but found nothing. I then found an order tracking option and found was directed to the courrier company. They had been turned away by the hospital because there was no department (but my friend's surname was most unusual and a simple database… Read Full Review

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“I ordered a funeral wreath for a specific time of day...”

Written on: 30/06/2009

I ordered a funeral wreath for a specific time of day from iFlorist. It never turned up. I used the online customer services and they said the would look into it but never replied. So i contacted them again and they said th flowers were on the way. When they did eventually arrive they 2 hours plus late they were the wrong ones and far far less money then the ones i'd ordered. I will never use this incompetent comany again or recommend them to anybody else. Stay clear… Read Full Review

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“placed an order for delivery to France, not reliseing...”

Written on: 18/06/2009

placed an order for delivery to France, not reliseing that I had put half the address incorrectly, received an email from iflorist, explaing that they thought that I had mixed up the department and region, they sent through what they thought was the correct address, and were able to update this. Despite my mix up they were able to deliver the day, I also chatted to them on their web site, and were able to conirm with the local florist that the order had been delivered, fantastic service, well… Read Full Review

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“I ordered flowers for my granddmothers birthday she...”

Written on: 17/06/2009

I ordered flowers for my granddmothers birthday she lives in Italy, the flowers were not delivered on the date they said and still have not been delivered. i managed to speak to someone who was quite rude asked for my granddmothers local telelphone number to arrange delivery they have had no phone and i have had no reponse to my emails luckily my bank have been very helpful and said they will get my money back for me. I would not advise any one to use iFlorist!… Read Full Review

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“I wish I had read this litany of woe before I ordered...”

Written on: 12/06/2009

I wish I had read this litany of woe before I ordered from iflorist. They have failed to deliver what I ordered for my mother and now will not respond to my emails… Read Full Review

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“A good friend of mine fell ill very suddenly, and I...”

Written on: 11/06/2009

A good friend of mine fell ill very suddenly, and I wanted to cheer her up, when she was in hospital, I did not relise the Hospital would not accept flowers - for hygiene reasons. Iflorist were fantastic, their local florist tried to deliver the flowers, and had a wasted journey, as the order was refused by the Hospital. I received a phone call from a very nice lady, appologising that they were unable to delivery the flowers, asking if I would like a refund or the flowers delivering to another… Read Full Review

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“Found the iFlorist site easy to use and quick to load....”

Written on: 08/06/2009 by jamiedearnley (1 review written)

Found the iFlorist site easy to use and quick to load. The flowers and hamper I ordered arrived on the date specified and the recipient was delighted. Would be happy to recommend to anyone!… Read Full Review

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“On the sad occasion on a good fried being put to rest,...”

Written on: 08/06/2009

On the sad occasion on a good fried being put to rest, I have to say that iflorist were absouluty brilliant, I ordered on Friday afternoon from London, two funeral wreaths to be delivered on the Saturday morning in a little town in south Wales near Cardiff, the flowers were even better than the pictures on the web site, what a fantastic service… Read Full Review

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“I ordered my flowers 8 days ago from iFlorist. They...”

Written on: 01/06/2009

I ordered my flowers 8 days ago from iFlorist. They have not been delivered and I cannot contact iflorist to find out why. I want a refund and iflorist do not respond to my emails… Read Full Review

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“In short - I will never use iFlorist again. Unable to...”

Written on: 20/05/2009

In short - I will never use iFlorist again. Unable to attend a friends wedding, I ordered flowers and champagne to be delivered the day after the ceremony. They arrived FOUR days later! The bride and groom thought we had forgotten the wedding had actually happened!

To complain I searched for a contact number... nothing. I emailed my complaint through and got a totally irrelevant email back offering to re-deliver and take £5 off my next order, and given a reference code to redeem.

I have… Read Full Review

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“iFlorist are absolutely terrible. I ordered a wreath...”

Written on: 07/05/2009

iFlorist are absolutely terrible. I ordered a wreath for my Gran's funeral, a "pink posy" on 23rd November 08. What was actually delivered looked nothing like the photo on their website and was not even close to being pink. Most of the flowers had not opened and the arrangement was terrible. In fact, I think I could have done better myself with some twigs from a hedgerow.

So I complained to them by email and heard nothing. So, I found their address, wrote a long letter including a photo of the… Read Full Review

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“Absolutely shocking service. Ordered flowers for...”

Written on: 07/05/2009 by rgrainger (1 review written)

Absolutely shocking service. Ordered flowers for Mother's day but order went through on site 3 times by mistake as website crashed. Ended paying £75 for £25 flowers. Flowers arrived 1 week late! To start with had good email contact, was assured refund would be made (incl the extra £25). Suddenly the emails stopped and still no refund, have sent letters but no reply. I'm still waiting. I would discourage anybody from using iFlorist… Read Full Review

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