iFlorist Reviews - www.iflorist.co.uk

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iFlorist www.iflorist.co.uk
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“I ordered flowers online for delivery to my poorly...”

Written on: 20/10/2010

I ordered flowers online for delivery to my poorly wife who was in London whilst I was overseas. Delivery took place on time, but through no fault of this company, my wife was never notified by the porters.

I contacted the online florist (iflorist.co.uk)and they immediately offered to replace the flowers or even offer me a refund. This was remarkably good service, since it turned out that they had proof of delivery. I was most impressed by the courteous handling of an angry customer (me) who… Read Full Review

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“I think that iflorist is excellent, i am amazed at the...”

Written on: 20/10/2010

I think that iflorist is excellent, i am amazed at the services it offers. I would definitely tell more people about this webiste and continue using it in the future. The live chat was extremely helpfull, prompt and the staff are very polite.
I like the variety of flowers and how you can buy additional gifts like chocolates.
The last time i used the service, the flowers i delivered were well received, they were as shown in the picture and fresh.
If i was sending a large flowers i would want to… Read Full Review

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“Bit tricky to rate the flowers as they haven't arrived...”

Written on: 20/10/2010

Bit tricky to rate the flowers as they haven't arrived yet, but website was good, prices very competitive and support team were very helpful… Read Full Review

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“I was just shopping around. The bouquet I wanted to...”

Written on: 20/10/2010

I was just shopping around. The bouquet I wanted to purchase was not available but the customer service was excellent. Diane was very informative & gave me other options within the company to use. Even though I did not purchase any of the bouquets, I was very please with the interaction, ( considering I prefer direct phone contact)… Read Full Review

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“Hello my name is Robert Bungianu and I just want Thank...”

Written on: 19/10/2010

Hello my name is Robert Bungianu and I just want Thank you for all you did for me, is for the second time when I use your services and service are very pleased and especially customer service. have spoken very nice to me, especially Mel. were very nice. thank you

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“iFlorist always deliver such nice flowers, that make a...”

Written on: 19/10/2010

iFlorist always deliver such nice flowers, that make a girl happy! A couple of times I have asked them to go out of their way and make an earlier delivery and they have always been very accomodating for me. Thank you very much :-)… Read Full Review

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“My order was delayed but the way customer services...”

Written on: 18/10/2010

My order was delayed but the way customer services handled this left only good impression to me and I will use and recommend this serves to my friends… Read Full Review

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“We live in South Africa, but fell in love with England...”

Written on: 18/10/2010 by Volia Louise Coetzee (1 review written)

We live in South Africa, but fell in love with England many years ago. Since then we have visited and made lots of friends. I needed a way to let my friends know I think of them on several occations and iFlorest made that dream come true. I ordered another bouquet today for a friend's birthday. When I got stuck, I simply went to the contacts and I was talking to a very nice girl who helped me so much! I will never sit and struggle with anything on there again, because I know I can go online… Read Full Review

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“Many thanks! I can always rely on iflorist.co.uk to...”

Written on: 18/10/2010

Many thanks! I can always rely on iflorist.co.uk to deliver beautiful bouquets every time - which as someone who is living overseas, brings peace of mind when it comes to family birthdays and other special occasions - and the customer service is also exemplary.

-Marvin Hill
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“Excellent service and great product - thank you!”

Written on: 17/10/2010

Excellent service and great product - thank you!… Read Full Review

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“I have ordered flowers today (16th Oct) for my wife's...”

Written on: 16/10/2010

I have ordered flowers today (16th Oct) for my wife's birthday on Tuesday 19th Oct through iflorist, and was concerned about whether they would be delivered in the morning, as we will be out in the afternoon. I queried this through the online chat helpline which links to their web page. Michelle on the help desk was fantastic and quickly sorted the issue by taking my customer order number and putting a note on the system. Great service, friendly approach, quick and hassle free. Thanks again… Read Full Review

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“Very easy & quick. Live chat is an excellent way to...”

Written on: 16/10/2010

Very easy & quick. Live chat is an excellent way to communicate! No queue, nice & quiet as kids are still asleep!

Would recommend to friends.

Definately will order again in the future.
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“intercative help service was fab ”

Written on: 15/10/2010

intercative help service was fab… Read Full Review

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“The delivery came in a timely manner and was well...”

Written on: 15/10/2010

The delivery came in a timely manner and was well received. I would use this company again… Read Full Review

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“Went to order birthday flowers for a relative. After...”

Written on: 15/10/2010 by JannevWP (1 review written)

Went to order birthday flowers for a relative. After inputting credit card details received an error message... 'dbo.Orders'.'PK_Orders' in database 'ifloirst_ML_8_Live' because the 'PRIMARY' filegroup is full... Tried 5 more times and used differing credit card. Even emailed them and they said there was a problem with the website and tech guys were on it.
So I ordered through another company (Interflora - who I discovered were cheaper and the flowers that arrived were excellent).
I was very… Read Full Review

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“Very good service, really pleasant costumer contact...”

Written on: 15/10/2010

Very good service, really pleasant costumer contact system. I really appreciate the fact that I could dialogue immediately through a chat system internal to the website to the support team. Jasmine has been a very nice and efficient assistant.
Great experience, I certainly will recommand iFlorist to other people!… Read Full Review

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“I was very pleased with most things however, the...”

Written on: 14/10/2010

I was very pleased with most things however, the flowers did arrive a day late. This is not tricky as you are sending them for an occasion and it should be on the correct birthday/anniversary etc… Read Full Review

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“My questions were dealt with quickly and with great...”

Written on: 14/10/2010

My questions were dealt with quickly and with great service. The product I am not sure of the quality as I have yet to receive it.

I liked the variety of the bouquets on offer and the final product chosen was a perfect match for me.
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“The only reason I rate 4 instead of 5 stars, is that I...”

Written on: 13/10/2010

The only reason I rate 4 instead of 5 stars, is that I am shipping from America to the UK. Therefore, I never get to see the product. I have shipped 3 times to my aunt, and she is always thrilled. My experience on the web site has always been positive. The representatives are very helpful and personable.
I would definitely recommend iflorist to a friend.
Just wish I could see the flowers myself!
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“Michelle was very helpful in helping me track the...”

Written on: 13/10/2010

Michelle was very helpful in helping me track the order and delivery - an asset to your Team!!

I have told my Mum and Sister about the service etc and they will also be using your Company

Very helpful and good prices in the Offers… Read Full Review

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